beginner facebook jaffrey chamber of commerce nov 2015

91
HalvorsonNewMedia.com 1 Beginner Facebook https://www.youtube.com/watch?v=YV-3ZgLRnAc Presented by Christine Halvorson Halvorson New Media

Upload: chris-halvorson

Post on 09-Apr-2017

138 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 1

Beginner Facebookhttps://www.youtube.com/watch?v=YV-3ZgLRnAc

Presented by Christine HalvorsonHalvorson New Media

Page 2: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 2

What you’ll learn tonight

A little bit of social media theory & stats

Reasons You Must Use Facebook

Building a Business PageBuilding a fan baseSome Best practices

chalvorson
Is the "why" one necessary?
Page 3: Beginner facebook jaffrey chamber of commerce nov 2015

Disclaimer

Whatever I say today will be outdated by the time you go out

the door. (continuing ed is key in this business)

Page 4: Beginner facebook jaffrey chamber of commerce nov 2015
Page 5: Beginner facebook jaffrey chamber of commerce nov 2015

5

In the old days…(in 2003)

Page 6: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 6

Page 7: Beginner facebook jaffrey chamber of commerce nov 2015

7

May 2, 2005

Page 8: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 8

Page 9: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 9

Page 10: Beginner facebook jaffrey chamber of commerce nov 2015

Quick survey: Facebook

HalvorsonNewMedia.com 10

Page 11: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 11

Page 12: Beginner facebook jaffrey chamber of commerce nov 2015

Watch:

https://www.youtube.com/watch?v=YV-3ZgLRnAc

HalvorsonNewMedia.com 12

Page 13: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 13

Page 14: Beginner facebook jaffrey chamber of commerce nov 2015
Page 15: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 15No, not cat videos

Page 16: Beginner facebook jaffrey chamber of commerce nov 2015

It’s not about technology…

What IS it about?

Page 17: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 17

In business, as in life,

you can’t build relationships until people

know you

Page 18: Beginner facebook jaffrey chamber of commerce nov 2015

Ruh-roh!

Facebook

E-mailTwitter

YouTube

Blogging

LinkedInRuh-roh

Press releases

Brochures

Direct mail

Posters

Paid ads

Networking

Page 19: Beginner facebook jaffrey chamber of commerce nov 2015
Page 20: Beginner facebook jaffrey chamber of commerce nov 2015

The job of every piece of communication is to

introduce your business to people who do not

know it & to reinforce positive impressions

among those who do.

Page 21: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 22

Jan 2015

http://www.pewinternet.org/2012/09/15/senior-citizens-and-digital-technology/

Age 18 to 29 Age 30 to 49 Age 50 to 64 Age 65+0

23

45

68

90

113Percent who use Facebook by Age

Just re-cently passed the 50 percent mark

Page 22: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 23

Page 23: Beginner facebook jaffrey chamber of commerce nov 2015

We like what our friends like

26

We like what our friends like

chalvorson
move
Page 24: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 27

68% of people will buy a product because of a

Facebook referral http://dld.bz/amrP

33

Page 25: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 28

Your goal?

Get people to LIKE your Page.

This is the equivalent of

SUBSCRIBING to your newsletter, etc.

Page 26: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 29

What is a “like” worth?

$174 inreturned

business to your company

Page 27: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 30

Starting your Facebook Business Page

Page 28: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 31

Page 29: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 33

Before you begin

Have a strategy (handout which I will email to you)

Page 30: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 35

On with the show!

Page 31: Beginner facebook jaffrey chamber of commerce nov 2015

People have PROFILES

36

PROFILE

Page 32: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 37

This is YOUR newsfeedEveryone’s is different depending on their friends & the businesses they’ve “liked”

To infinity…and beyond

NEWSFEED

chalvorson
uPDATE SCREEN SHOT
Page 33: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 38

STATUS UPDATE

POST

Page 34: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 39

Face-book ads we’ll talk about next week

Page 35: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 41

Your goal as a business OR org

Business

Business

Friend

Page 36: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 42

Personal Profiles are different than

Business Pages

PAGE

Page 37: Beginner facebook jaffrey chamber of commerce nov 2015

43

We “like” a business & “friend” a person

But to be a business, you must be a person first

chalvorson
Review for design
Page 38: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 44

Mixing Personal & Business

Key Concern

Page 39: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 45

Page 40: Beginner facebook jaffrey chamber of commerce nov 2015

Business PAGE

Facebook help: http://www.facebook.com/help/?faq=104002523024878#How-can-I-create-a-Page?

chalvorson
Put out the resource here for a handout
Page 41: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 47

chalvorson
Review for design
Page 42: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 48

Page 43: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 49Most should choose this option

Step 1: Choose Type of Busi-ness

chalvorson
review for design
Page 44: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 50Step 2: Choose a sub-catagory

chalvorson
review for design
Page 45: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 51

3. Upload a business logo or a photo of you

chalvorson
review for design
Page 46: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 52

Page 47: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 53

4. Add a short description of your business or use your tagline

5. Add your website or other…

chalvorson
review for design
Page 48: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 55

6. Fill in “About”

7. Name your page (a unique Facebook web address)

You get 1 chance to change this

chalvorson
research=--is this true?
Page 49: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 56

As creator of Page, you get a chance to invite your PERSONAL friends to come LIKE (follow, fan, subscribe to…) the Page…

Page 50: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 57

Page 51: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 58

Everyone has opportunity to invite friends to any Page

Page 52: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 60

Using the Timeline design (layout) strategically

TIMELINE

Page 53: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 61

Profile Cover

Page 54: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 62

Use the landscape wisely

Cover photo is 70 percent of the “real estate” – the visible area –

on that page

Page 55: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 63

chalvorson
is this in BEGINNER? iT NEEDS TO BE
Page 56: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 64

Page 57: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 65

Page 58: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 66

Page 59: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 68

MMMore about photo and editing tricks in

ADVANCED FACEBOOK

Dec. 2

Page 60: Beginner facebook jaffrey chamber of commerce nov 2015

Job #1: Building a fan base[Number of “Likers”]

HalvorsonNewMedia.com 60

Page 61: Beginner facebook jaffrey chamber of commerce nov 2015

61

Tactics for gaining Fans

Your goal: Get readers to “LIKE,” COMMENT ON, OR

SHARE YOUR POSTS…>

Page 62: Beginner facebook jaffrey chamber of commerce nov 2015

This is called “Engagement”

And Facebook

s engagement

ALGORITHM

Page 63: Beginner facebook jaffrey chamber of commerce nov 2015

How to ask your friends

Visit your Business Page as Yourself(if you have Facebook friends)

Page 64: Beginner facebook jaffrey chamber of commerce nov 2015
Page 65: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 65

But even more important….

Page 66: Beginner facebook jaffrey chamber of commerce nov 2015

Post good content regularly

Page 67: Beginner facebook jaffrey chamber of commerce nov 2015

LKarno.com 67

Fans require care & attention

So, what is GOOD content?

Page 68: Beginner facebook jaffrey chamber of commerce nov 2015

EducateEntertainEngageEnrich+, with luck…

Go viral

Go viral….(shared, commented, liked)

Good content should…

Page 69: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 69

Take every opportunity to engage

Respond when others do

Answer their questions Acknowledge their

contribution Strive for two-way

communications 

Page 70: Beginner facebook jaffrey chamber of commerce nov 2015

LKarno.com 70

Here’s the key to successful posts…

Page 71: Beginner facebook jaffrey chamber of commerce nov 2015

Don’t be boring

LKarno.com 71

Page 72: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 72

Page 73: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 73

Page 74: Beginner facebook jaffrey chamber of commerce nov 2015

Types of posts…

Text onlyText with a link to something elseText with a photoText with a link and a photoText with a video

Page 75: Beginner facebook jaffrey chamber of commerce nov 2015
Page 76: Beginner facebook jaffrey chamber of commerce nov 2015
Page 77: Beginner facebook jaffrey chamber of commerce nov 2015

How to add photos?

Page 78: Beginner facebook jaffrey chamber of commerce nov 2015

Calls up photos from your hard drive

Page 79: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com

79

Page 80: Beginner facebook jaffrey chamber of commerce nov 2015

VIDEOS WORK THE SAME WAY, buttakes longer

Two ways to do it…find them on your hard drive

orload a LINK from your YouTube

Channel.

Page 81: Beginner facebook jaffrey chamber of commerce nov 2015

Uploaded video? Shot video?

Page 82: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 82

When to post? How often?

Page 83: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 83

Rule of Thumb

The less people want to be at work, the more

likely they are to cruise social media sites and

see your content

Page 84: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com 84

Post in late afternoonAvoid weekends (unless you’re a

weekend-dependent business like a ski area)

Page 85: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com

85

As a general rule, Socialbakers found that posting once per week on Facebook was so low as to lose connection with your audience and posting more than twice per day was crossing the line into annoying.

Page 86: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com

86

My advice

Strive for once per dayMinus weekends

However…

Page 87: Beginner facebook jaffrey chamber of commerce nov 2015

HalvorsonNewMedia.com

87

See howYOUR SPECIFIC AUDIENCE BEHAVES

(a skill you can learn in Part II)

Page 88: Beginner facebook jaffrey chamber of commerce nov 2015

And now, 2 assignments…

Page 89: Beginner facebook jaffrey chamber of commerce nov 2015

Do everything in your power to get more than 30

LIKERS on your Page

Page 90: Beginner facebook jaffrey chamber of commerce nov 2015

Find my Page and LIKE IT!

Page 91: Beginner facebook jaffrey chamber of commerce nov 2015

Facebook

HalvorsonNewMedia.com 10