behind the scenes of the use experience of unity
TRANSCRIPT
Luca Giurdanella
Nikoline Høgh
BEHIND THE SCENES OF THE USER EXPERIENCE OF UNITY
UX TEAM
WHAT ISUSER
EXPERIENCE
INFORMATION ARCHITECTURE
Emotions
Usability
Learnability
Discoverability
Aesthetics
Interactions
PROCESS
ITERATIVE PROCESS
RESEARCH
DESIGN
DEVELOP
TEST
KNOWINGOUR
USERS
Interviewing users about their work and life.
Goals, motivation, personality, pain points.
USER INTERVIEWS
HOW CAN WE UNDERSTAND AND COMMUNICATE ALL OF THIS DATA?
• A fictional person but based on actual users
• One persona represents many users
PERSONAS
Analysing and grouping based on motivation, professional role and studio size
• Prioritize right - what do our users need?
• Understand different kinds of users
• All types of users should feel at home in Unity
GOALS
PATTERNS OF PLAY: PLAY-PERSONAS IN USER-CENTRED GAME DEVELOPMENTby Alessandro Canossa
PERSONAS IN GAME DESIGN
CONTEXTUALINQUIRY
Observing game professionals working on their game, doing level design, scripting, sound design etc..
• How do users work?
• How do they use a feature?
• Which problems are they having?
• What is their understanding of the feature?
ROLESUSER
As a 2D artist, I want to quickly
decorate the level according to the artistic
vision of the game
I create 2D art based on my concept art. I work in Photoshop and import
the sprites to Unity.
As a 2D level designer, I want to quickly create a 2D level, which I can
modify and tweak.
First, I sketch the level layout, then I create it. I
tweak and refine to create the right level
design.
FEATURERESEARCH
2DLEVEL CREATION FEATURE
INTERNAL EVALUATION
• What is this feature?
• What are the main issues of this feature?
• Who is going to use this feature?
YOU ARE NOT THE USER
(No, really.)
USER TESTING
THINK ALOUD TESTS
Observe the user solving tasks.
Thinking out loud:
“I’m looking for a button to click but I only see text.”
• The angle ranges are complicated to set up
• It’s difficult to change points from curve to linear
USABILITY ISSUES
OTHER ISSUES
• No snapping
DOS
• Listen
• Ask questions:
“Why do you think it is that way?”
“How would you expect it to be?”
• Be patient
• Say: “We’re testing the system, not you.”
DON’TS
• Don’t invite your mom or friend to test
• Ask leading questions: “Is it good?”
• Help too much
• Create an unsolvable task
• Judge
DESIGNING2D
PRINCIPLESDESIGN
USER CONTROL
UNITY BEGINNER UNITY EXPERT
USER CONTROL
USER CONTROL
CONSISTENCY
USERSTORY
2DLEVEL CREATION FEATURE
PROTOTYPING
WHAT’S NEXT?
2D WORK ENVIRONMENT?
UNITY 2D
AND YOU!
TRY THE 2D FEATURES
SIGN UP FOR USER TESTING!
unity3d.com/user-research