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105
Bharat Electronics Limited, (BEL) CHAPTER- I: INTRODUCTION Advanced management college 1

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Page 1: BEL Final Report

Bharat Electronics Limited (BEL)

CHAPTER- I

INTRODUCTION

Advanced management college

1

Bharat Electronics Limited (BEL)

11 INTRODUCTION

With time the term Personnel management gained wide popularity through out the

industrial world It is now used synonymous with other terms like lsquolabour welfarersquo

lsquolabour management relationsrsquo lsquoindustrial relationsrsquo lsquohuman relationsrsquo lsquoindustrial

managementrsquo and manpower management Manpower is the most important factor in an

organization According to Edward Flippo ldquoPersonnel management is the planning

organizing directing and controlling of the procurement development compensation

integration maintenance and separation of human resources to the end that individual

organizational and social objectives are accomplishedrdquo American Society for Personnel

Administration (ASPA) the largest professional association for the development of the

people at work renamed Personnel Management to Human Resource Management

(HRM) HRM implies a technique of developing human resource in a most technical and

planned way It is having the legacy now-a-days to consider people as an asset and not as

liability Human Resource Management is a way of management that links people-related

activities to the strategy of a business or organization In the globalizes scenario HRM

has turned to be the function of every department and manager in the organization Then

Industrial relations become very important in the modern organizations

Workersrsquo Participation in Management (WMP) has come to stay in both

developed and developing countries Its efficacy as a system is no more in question but

its content and structure is what is debated about in terms of the ldquoBEST FITrdquo The

concept is an extension of the political system to the workplace In a democracy

participation of the people in the political process is an essential ingredient of the system

Similarly WPM is an extension of the political process to workplace relations

Participation is not merely to protect and further onersquos interests but is also a

system of checks and balances on both the groups which requires a great sense of

responsibility and educated awareness to cope with the several aspects of the participative

system

Advanced management college

2

Bharat Electronics Limited (BEL)

The structure content and form of WPM depend on the political ideology and

systems adopted by a particular society Socialist ideologies advocated direct

participation at every level of management whereas the capitalist societies left it

unstructured

Thus the range of WPM in terms of forms levels and contents extends from self-

management in Yugoslavia co-determination in West Germany collective bargaining in

the Anglo-American countries to joint management councils and works committees in

India

The scope extent and the form it may take and its successful working depends to

a great extent on the objectives as viewed by the three actors of the system industrial

relations- the employee the employer and the government In India the objectives as

viewed by these three parties are contradictory The workers expect that WPM schemes

will lead to the achievement of security of employment better wages bonus etc The

managerrsquos interest is in the maximization of the profit through increased production The

government expects that scheme to bring about closer association between labour and

management and peaceful industrial relations WPM falls into several categories These

are informative consultative associative administrative and decisive participation

After attaining independence India attempted to introduce WPM One of the

earlier attempts to promote this was the provision of the ID Act for the setting up of the

works committees and foe the establishment of bipartite committee in the Factories Act

1948 (It was after the decades that another form of WPM came into existence namely

Joint Management councils) Another type of scheme that India introduced is the Joint

Consultative Machinery in government undertakings to facilitate co-operation between t

he government and its employees Government also tried another form of having

workersrsquo representatives on the Broads of Management in certain public sector

undertakings

Advanced management college

3

Bharat Electronics Limited (BEL)

Workers participation in management generally means giving scope for

workers to influence the managerial decision making at different levels by various forms

in the organization The principal forms through which workers participate are

information sharing joint consultation and suggestion schemes Various modes of

participations are Works Committee Joint management council collective bargaining

Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle

etc

The study ldquoWorkers Participation in Management in Bharat

Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness

of the participative management in the organization WPM is governed by two acts viz -

The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act

emphasizes on the setting up of works committee for effective representation of workers

so that they can address their problems The factories Act emphasize the workers

participation in the safety committee under chapter IVA BEL relies on the concept of

Total Employee Involvement It not only helps in increasing productivity reducing cost

and improving quality but also creates an atmosphere of faith trust and commitment in

management co-operative teamwork improved morale and better industrial relations

Advanced management college

4

Bharat Electronics Limited (BEL)

CHAPTER- II

RESEARCH DESIGN

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5

Bharat Electronics Limited (BEL)

21 Statement of the Problem

Modern philosophy of management is based on considering workers not merely

as wage earners but as equal partners in the productive process Workersrsquo Participation is

becoming more relevant in all the organizations because of its significant role in

organizational development It has already shown its impact in various aspects such as

increased productivity amp quality better employee involvement amp commitment better

decision-making better industrial relations and so in various organizations Workersrsquo

Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It

should not be used merely as a fire fighting instrument for handling industrial relations

problems For successful participation of workers in management it is necessary that the

workers are sufficiently informed about the participation programme in the enterprise and

are given proper training in the field

Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable

organization Being a manufacturing company it has to deal with workers more

sincerely They are in larger strength and are the backbone of the company Workers play

a major role in the companyrsquos achievements It is rightly suggested that management of

industrial units will be smooth and efficient if workers are associated with the

management Hence the concept workers participation in management has got to play a

major role in this company Thus it becomes necessary to assess the effectiveness of

workers participation in achieving the ultimate goals of the organization and thereby

ensuring faster growth

The concept of workersrsquo participation in management is considered as a

mechanism where workers have a say in the decision making process of an enterprise

In the view of social thinkers like Comte and Owen WPM should be encouraged

for achieving social justice They were concerned about the status of workers in the

factory organization and in order to prevent their exploitation they observed that workers

should have as much power as the management From the point of view of social

Advanced management college

6

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

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71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 2: BEL Final Report

Bharat Electronics Limited (BEL)

11 INTRODUCTION

With time the term Personnel management gained wide popularity through out the

industrial world It is now used synonymous with other terms like lsquolabour welfarersquo

lsquolabour management relationsrsquo lsquoindustrial relationsrsquo lsquohuman relationsrsquo lsquoindustrial

managementrsquo and manpower management Manpower is the most important factor in an

organization According to Edward Flippo ldquoPersonnel management is the planning

organizing directing and controlling of the procurement development compensation

integration maintenance and separation of human resources to the end that individual

organizational and social objectives are accomplishedrdquo American Society for Personnel

Administration (ASPA) the largest professional association for the development of the

people at work renamed Personnel Management to Human Resource Management

(HRM) HRM implies a technique of developing human resource in a most technical and

planned way It is having the legacy now-a-days to consider people as an asset and not as

liability Human Resource Management is a way of management that links people-related

activities to the strategy of a business or organization In the globalizes scenario HRM

has turned to be the function of every department and manager in the organization Then

Industrial relations become very important in the modern organizations

Workersrsquo Participation in Management (WMP) has come to stay in both

developed and developing countries Its efficacy as a system is no more in question but

its content and structure is what is debated about in terms of the ldquoBEST FITrdquo The

concept is an extension of the political system to the workplace In a democracy

participation of the people in the political process is an essential ingredient of the system

Similarly WPM is an extension of the political process to workplace relations

Participation is not merely to protect and further onersquos interests but is also a

system of checks and balances on both the groups which requires a great sense of

responsibility and educated awareness to cope with the several aspects of the participative

system

Advanced management college

2

Bharat Electronics Limited (BEL)

The structure content and form of WPM depend on the political ideology and

systems adopted by a particular society Socialist ideologies advocated direct

participation at every level of management whereas the capitalist societies left it

unstructured

Thus the range of WPM in terms of forms levels and contents extends from self-

management in Yugoslavia co-determination in West Germany collective bargaining in

the Anglo-American countries to joint management councils and works committees in

India

The scope extent and the form it may take and its successful working depends to

a great extent on the objectives as viewed by the three actors of the system industrial

relations- the employee the employer and the government In India the objectives as

viewed by these three parties are contradictory The workers expect that WPM schemes

will lead to the achievement of security of employment better wages bonus etc The

managerrsquos interest is in the maximization of the profit through increased production The

government expects that scheme to bring about closer association between labour and

management and peaceful industrial relations WPM falls into several categories These

are informative consultative associative administrative and decisive participation

After attaining independence India attempted to introduce WPM One of the

earlier attempts to promote this was the provision of the ID Act for the setting up of the

works committees and foe the establishment of bipartite committee in the Factories Act

1948 (It was after the decades that another form of WPM came into existence namely

Joint Management councils) Another type of scheme that India introduced is the Joint

Consultative Machinery in government undertakings to facilitate co-operation between t

he government and its employees Government also tried another form of having

workersrsquo representatives on the Broads of Management in certain public sector

undertakings

Advanced management college

3

Bharat Electronics Limited (BEL)

Workers participation in management generally means giving scope for

workers to influence the managerial decision making at different levels by various forms

in the organization The principal forms through which workers participate are

information sharing joint consultation and suggestion schemes Various modes of

participations are Works Committee Joint management council collective bargaining

Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle

etc

The study ldquoWorkers Participation in Management in Bharat

Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness

of the participative management in the organization WPM is governed by two acts viz -

The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act

emphasizes on the setting up of works committee for effective representation of workers

so that they can address their problems The factories Act emphasize the workers

participation in the safety committee under chapter IVA BEL relies on the concept of

Total Employee Involvement It not only helps in increasing productivity reducing cost

and improving quality but also creates an atmosphere of faith trust and commitment in

management co-operative teamwork improved morale and better industrial relations

Advanced management college

4

Bharat Electronics Limited (BEL)

CHAPTER- II

RESEARCH DESIGN

Advanced management college

5

Bharat Electronics Limited (BEL)

21 Statement of the Problem

Modern philosophy of management is based on considering workers not merely

as wage earners but as equal partners in the productive process Workersrsquo Participation is

becoming more relevant in all the organizations because of its significant role in

organizational development It has already shown its impact in various aspects such as

increased productivity amp quality better employee involvement amp commitment better

decision-making better industrial relations and so in various organizations Workersrsquo

Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It

should not be used merely as a fire fighting instrument for handling industrial relations

problems For successful participation of workers in management it is necessary that the

workers are sufficiently informed about the participation programme in the enterprise and

are given proper training in the field

Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable

organization Being a manufacturing company it has to deal with workers more

sincerely They are in larger strength and are the backbone of the company Workers play

a major role in the companyrsquos achievements It is rightly suggested that management of

industrial units will be smooth and efficient if workers are associated with the

management Hence the concept workers participation in management has got to play a

major role in this company Thus it becomes necessary to assess the effectiveness of

workers participation in achieving the ultimate goals of the organization and thereby

ensuring faster growth

The concept of workersrsquo participation in management is considered as a

mechanism where workers have a say in the decision making process of an enterprise

In the view of social thinkers like Comte and Owen WPM should be encouraged

for achieving social justice They were concerned about the status of workers in the

factory organization and in order to prevent their exploitation they observed that workers

should have as much power as the management From the point of view of social

Advanced management college

6

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

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63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 3: BEL Final Report

Bharat Electronics Limited (BEL)

The structure content and form of WPM depend on the political ideology and

systems adopted by a particular society Socialist ideologies advocated direct

participation at every level of management whereas the capitalist societies left it

unstructured

Thus the range of WPM in terms of forms levels and contents extends from self-

management in Yugoslavia co-determination in West Germany collective bargaining in

the Anglo-American countries to joint management councils and works committees in

India

The scope extent and the form it may take and its successful working depends to

a great extent on the objectives as viewed by the three actors of the system industrial

relations- the employee the employer and the government In India the objectives as

viewed by these three parties are contradictory The workers expect that WPM schemes

will lead to the achievement of security of employment better wages bonus etc The

managerrsquos interest is in the maximization of the profit through increased production The

government expects that scheme to bring about closer association between labour and

management and peaceful industrial relations WPM falls into several categories These

are informative consultative associative administrative and decisive participation

After attaining independence India attempted to introduce WPM One of the

earlier attempts to promote this was the provision of the ID Act for the setting up of the

works committees and foe the establishment of bipartite committee in the Factories Act

1948 (It was after the decades that another form of WPM came into existence namely

Joint Management councils) Another type of scheme that India introduced is the Joint

Consultative Machinery in government undertakings to facilitate co-operation between t

he government and its employees Government also tried another form of having

workersrsquo representatives on the Broads of Management in certain public sector

undertakings

Advanced management college

3

Bharat Electronics Limited (BEL)

Workers participation in management generally means giving scope for

workers to influence the managerial decision making at different levels by various forms

in the organization The principal forms through which workers participate are

information sharing joint consultation and suggestion schemes Various modes of

participations are Works Committee Joint management council collective bargaining

Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle

etc

The study ldquoWorkers Participation in Management in Bharat

Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness

of the participative management in the organization WPM is governed by two acts viz -

The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act

emphasizes on the setting up of works committee for effective representation of workers

so that they can address their problems The factories Act emphasize the workers

participation in the safety committee under chapter IVA BEL relies on the concept of

Total Employee Involvement It not only helps in increasing productivity reducing cost

and improving quality but also creates an atmosphere of faith trust and commitment in

management co-operative teamwork improved morale and better industrial relations

Advanced management college

4

Bharat Electronics Limited (BEL)

CHAPTER- II

RESEARCH DESIGN

Advanced management college

5

Bharat Electronics Limited (BEL)

21 Statement of the Problem

Modern philosophy of management is based on considering workers not merely

as wage earners but as equal partners in the productive process Workersrsquo Participation is

becoming more relevant in all the organizations because of its significant role in

organizational development It has already shown its impact in various aspects such as

increased productivity amp quality better employee involvement amp commitment better

decision-making better industrial relations and so in various organizations Workersrsquo

Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It

should not be used merely as a fire fighting instrument for handling industrial relations

problems For successful participation of workers in management it is necessary that the

workers are sufficiently informed about the participation programme in the enterprise and

are given proper training in the field

Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable

organization Being a manufacturing company it has to deal with workers more

sincerely They are in larger strength and are the backbone of the company Workers play

a major role in the companyrsquos achievements It is rightly suggested that management of

industrial units will be smooth and efficient if workers are associated with the

management Hence the concept workers participation in management has got to play a

major role in this company Thus it becomes necessary to assess the effectiveness of

workers participation in achieving the ultimate goals of the organization and thereby

ensuring faster growth

The concept of workersrsquo participation in management is considered as a

mechanism where workers have a say in the decision making process of an enterprise

In the view of social thinkers like Comte and Owen WPM should be encouraged

for achieving social justice They were concerned about the status of workers in the

factory organization and in order to prevent their exploitation they observed that workers

should have as much power as the management From the point of view of social

Advanced management college

6

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 4: BEL Final Report

Bharat Electronics Limited (BEL)

Workers participation in management generally means giving scope for

workers to influence the managerial decision making at different levels by various forms

in the organization The principal forms through which workers participate are

information sharing joint consultation and suggestion schemes Various modes of

participations are Works Committee Joint management council collective bargaining

Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle

etc

The study ldquoWorkers Participation in Management in Bharat

Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness

of the participative management in the organization WPM is governed by two acts viz -

The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act

emphasizes on the setting up of works committee for effective representation of workers

so that they can address their problems The factories Act emphasize the workers

participation in the safety committee under chapter IVA BEL relies on the concept of

Total Employee Involvement It not only helps in increasing productivity reducing cost

and improving quality but also creates an atmosphere of faith trust and commitment in

management co-operative teamwork improved morale and better industrial relations

Advanced management college

4

Bharat Electronics Limited (BEL)

CHAPTER- II

RESEARCH DESIGN

Advanced management college

5

Bharat Electronics Limited (BEL)

21 Statement of the Problem

Modern philosophy of management is based on considering workers not merely

as wage earners but as equal partners in the productive process Workersrsquo Participation is

becoming more relevant in all the organizations because of its significant role in

organizational development It has already shown its impact in various aspects such as

increased productivity amp quality better employee involvement amp commitment better

decision-making better industrial relations and so in various organizations Workersrsquo

Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It

should not be used merely as a fire fighting instrument for handling industrial relations

problems For successful participation of workers in management it is necessary that the

workers are sufficiently informed about the participation programme in the enterprise and

are given proper training in the field

Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable

organization Being a manufacturing company it has to deal with workers more

sincerely They are in larger strength and are the backbone of the company Workers play

a major role in the companyrsquos achievements It is rightly suggested that management of

industrial units will be smooth and efficient if workers are associated with the

management Hence the concept workers participation in management has got to play a

major role in this company Thus it becomes necessary to assess the effectiveness of

workers participation in achieving the ultimate goals of the organization and thereby

ensuring faster growth

The concept of workersrsquo participation in management is considered as a

mechanism where workers have a say in the decision making process of an enterprise

In the view of social thinkers like Comte and Owen WPM should be encouraged

for achieving social justice They were concerned about the status of workers in the

factory organization and in order to prevent their exploitation they observed that workers

should have as much power as the management From the point of view of social

Advanced management college

6

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 5: BEL Final Report

Bharat Electronics Limited (BEL)

CHAPTER- II

RESEARCH DESIGN

Advanced management college

5

Bharat Electronics Limited (BEL)

21 Statement of the Problem

Modern philosophy of management is based on considering workers not merely

as wage earners but as equal partners in the productive process Workersrsquo Participation is

becoming more relevant in all the organizations because of its significant role in

organizational development It has already shown its impact in various aspects such as

increased productivity amp quality better employee involvement amp commitment better

decision-making better industrial relations and so in various organizations Workersrsquo

Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It

should not be used merely as a fire fighting instrument for handling industrial relations

problems For successful participation of workers in management it is necessary that the

workers are sufficiently informed about the participation programme in the enterprise and

are given proper training in the field

Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable

organization Being a manufacturing company it has to deal with workers more

sincerely They are in larger strength and are the backbone of the company Workers play

a major role in the companyrsquos achievements It is rightly suggested that management of

industrial units will be smooth and efficient if workers are associated with the

management Hence the concept workers participation in management has got to play a

major role in this company Thus it becomes necessary to assess the effectiveness of

workers participation in achieving the ultimate goals of the organization and thereby

ensuring faster growth

The concept of workersrsquo participation in management is considered as a

mechanism where workers have a say in the decision making process of an enterprise

In the view of social thinkers like Comte and Owen WPM should be encouraged

for achieving social justice They were concerned about the status of workers in the

factory organization and in order to prevent their exploitation they observed that workers

should have as much power as the management From the point of view of social

Advanced management college

6

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 6: BEL Final Report

Bharat Electronics Limited (BEL)

21 Statement of the Problem

Modern philosophy of management is based on considering workers not merely

as wage earners but as equal partners in the productive process Workersrsquo Participation is

becoming more relevant in all the organizations because of its significant role in

organizational development It has already shown its impact in various aspects such as

increased productivity amp quality better employee involvement amp commitment better

decision-making better industrial relations and so in various organizations Workersrsquo

Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It

should not be used merely as a fire fighting instrument for handling industrial relations

problems For successful participation of workers in management it is necessary that the

workers are sufficiently informed about the participation programme in the enterprise and

are given proper training in the field

Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable

organization Being a manufacturing company it has to deal with workers more

sincerely They are in larger strength and are the backbone of the company Workers play

a major role in the companyrsquos achievements It is rightly suggested that management of

industrial units will be smooth and efficient if workers are associated with the

management Hence the concept workers participation in management has got to play a

major role in this company Thus it becomes necessary to assess the effectiveness of

workers participation in achieving the ultimate goals of the organization and thereby

ensuring faster growth

The concept of workersrsquo participation in management is considered as a

mechanism where workers have a say in the decision making process of an enterprise

In the view of social thinkers like Comte and Owen WPM should be encouraged

for achieving social justice They were concerned about the status of workers in the

factory organization and in order to prevent their exploitation they observed that workers

should have as much power as the management From the point of view of social

Advanced management college

6

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 7: BEL Final Report

Bharat Electronics Limited (BEL)

scientists participative management is one tools of management where the emphasis is

on the utility of a humane approach

The form that WPM can take depends on the differences in the level of

management the subject matter of participation the strength of the union and the pattern

of industrial relations The important forms in which workers could participate in

management are collective bargaining joint decision making consultation and

information sharing They may also take the form of informal system for instances a

supervisor consulting a worker before taking any decision in which the latter is interested

It is felt that the success of WPM is determined by two types of factors

Situational and Human The former refers to the peculiar characteristics of each

enterprise which determine its participation potential such as its autonomy its size and

organization structure as well as technological factors The autonomy of the enterprise

refers to the extent to which it is free to make managerial decisions

Participation in the political context is an influencing process so also at the plant

level it affects employee terms and conditions of employment The structure context and

form of WPM depend on the political ideology and systems adopted by a particular

society Socialist ideologies advocated direct participation at every level of management

whereas the capitalist societies left it unstructured Participation is not merely to protect

and further onersquos interests but is also a system of checks and balances on both the groups

which requires a great sense of responsibility and educated awareness to cope with the

several aspects of the participation system

22 Objectives of the study

This study gives the idea about analysis of the latest scheme regarding Workersrsquo

participation in management by the firm in order to achieve the desired results The aims

of the study are-

Advanced management college

7

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 8: BEL Final Report

Bharat Electronics Limited (BEL)

To examine the effectiveness of the present scheme of the Workersrsquo

participation in management at BEL

Examine the changes in the environment and how best the organization can

achieve its objectives

Study the functions and study and activities of employees

To analyze the employees perceptions about the working of system

To identify the key strengths and weakness of the existing system

It also gives an idea about the strength and weaknesses of the firm

Learn about the effect of the present WPM scheme on working environment

customers competitors products process and price marketing strategy etc

Suggest ways and means if any to improve the existing WPM practice and to

make it effective

23 Sample Design

The method represents a two stage sampling design as the ultimate sample comprise of

members of the various statutory and non-statutory committees of the organization 3000

is the total employee strength of BEL Bangalore complex Out of which 200 members

of various departments which play a major part in implementing WPM The 200

employees constitute of managerial staff and workers A sample of 60 employees was

selected form the above for the study The managerial staff-worker ratio of the sample

was 3070 which were selected on a random basis

24 Tools used for testing

The methods used or adopted by the investigator in order to collect the required

information on the topic ie Workersrsquo participation in management are as follows-

Interview method

Here the investigator personally met some employee of industrial unit to

collect the required information

Questionnaire method

Advanced management college

8

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 9: BEL Final Report

Bharat Electronics Limited (BEL)

Te investigator distributed questionnaire to the employee concerned with

the request to answer the questions and return the questionnaire

Observation method

The information was sought by way of investigators own direct observation

Discussions with HR manager of various departments and other person

involved in the function

25 Data Collection

The study is empirical in nature It is based on practical evidences The study is confined

in its scope as it is limited only to the BEL Bangalore unit and therefore all the data

collected through questionnaire is from the employees working in that unit only

Moreover the study pertains to only BEL Division of Bangalore complex

Sources of data

There are two methods used in the collection of data these methods are the main sources

of data collection they are-

1 Primary Data

The data collected for the first time by the investigator as original data is known as

Primary data

Some of the methods of collecting primary data used by the investigator are-

Direct personal interview

Indirect personal interview

Questionnaire method

Schedules method

2 Secondary Data

Advanced management college

9

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 10: BEL Final Report

Bharat Electronics Limited (BEL)

The investigator has used the data which have been collected by some one else such a

data are known as secondary data Such data are published in the newspapers periodicals

government publications companyrsquos websites etc

26 Limitation

Time constraint and busy schedule of the employees

Study was limited to certain class of employees

Language constraint

Sample size was limited to 60 due to construction and cost of the study

There may be high degree of non-response resulting in a very small

proportion of the selected answers which cannot be regarded as reliable

Finding of the study was based on the assumptions that respondents give

correct information

Lastly the respondents are not willing to give written information on

certain personal questions due to fear

Some workers still hesitate to contribute their ideas

The suggestion amp recommendation cannot be given within the framework of the objects

functions amp scope of the committee

Advanced management college

10

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 11: BEL Final Report

Bharat Electronics Limited (BEL)

CHAPTER- III

COMPANY PROFILE

Advanced management college

11

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 12: BEL Final Report

Bharat Electronics Limited (BEL)

31 Bharat Electronics Limited ndash A Profile

Bharat Electronics Limited (BEL) was established at Bangalore India by the

Government of India under the Ministry of Defence in 1954 in Bangalore under the

Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country to meet the specialized electronic needs of the Indian defense services

Over the years it has grown into a multi-product multi-technology multi-unit

company serving the needs of customers in diverse fields in India and abroad Bharat

Electronics (BE) has met the expectations of the Government of India year after year for

over four decades by supplying the armed forces with a variety of sophisticated radars

sonarrsquos and communication equipment and systems meeting stringent defense

specification with the assurance of life time product support

BEL offers products and services in a wide spectrum of technology like Radars

Military Communications Naval Systems Electronic Warfare Systems

Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank

Electronics Solar Photovoltaic Systems Embedded Software and Electronic

Components With its expertise developed over the years the company also provides

turnkey systems solutions

Defence continues to be BELrsquos prime focus but the Company has also diversified

into civilian areas Some of the successful civilian products include the Electronic Voting

Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top

Boxes

BEL offers contract-manufacturing services for both domestic and international

customers It has automated assembly inspection and testing facilities as also precision

machining capabilities It adheres to strict process and manufacturing standards

producing world-class products

Advanced management college

12

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 13: BEL Final Report

Bharat Electronics Limited (BEL)

BEL has its Registered Office at Bangalore and manufacturing units at nine

locations in India A network of marketing and customer support centers across India and

two overseas offices at New York and Singapore supplement the operations of the

manufacturing units

32 History and Evolution

The growth and diversification of BEL over the years mirrors the advances in the

electronics technology with which BEL has kept pace Starting with the manufacture of a

few communication equipment in 1956 BEL went on to produce Receiving Valves in

1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In

1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave

Tubes started The following year facilities for manufacture of Integrated Circuits and

Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for

Doordarshan The following year manufacture of Frigate Radars for the Navy began

Under the governments policy of decentralization and due to strategic reasons

BEL ventured to set up new Units at various places The second Unit of BEL was set up

at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for

the Indian Air Force The third Unit was established at Pune in 1979 to manufacture

Image Converter and Image Intensifier Tubes

In 1980 BELs first overseas office was set up at New York for procurement of

components and materials

In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries

was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to

support the satellite programme in 1982 The same year saw BEL achieve a turnover of

Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by

BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set

up in Chennai for supply of Tank Electronics with proximity to HVF Avadi

Advanced management college

13

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 14: BEL Final Report

Bharat Electronics Limited (BEL)

The sixth Unit was set up at Panchkula the same year to manufacture Military

Communication equipment 1985 also saw BEL manufacturing on a large scale Low

Power TV Transmitters and TVROs for the expansion of Doordarshans coverage

In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to

manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at

Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic

Warfare Equipment

In 1987 a separate Naval Equipment Division was set up at Bangalore to give

greater focus to Naval projects The first Central Research Laboratory was established at

Bangalore in 1988 to focus on futuristic RampD

In 1989 it saw the manufacture of Telecom Switching and Transmission Systems

as also the setting up of the Mass Manufacturing Facility in Bangalore and the

manufacture of the first batch of 75000 Electronic Voting Machines

The agreement for setting up BELs first Joint Venture Company BE DELFT

with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL

with the exit of the foreign partner and has been renamed BEL Optronic Devices

Limited

The second Central Research Laboratory was established at Ghaziabad in 1992

The first disinvestment (20) and listing of the Companys shares in Bangalore and

Mumbai Stock Exchanges took place the same year

BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment

(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover

Advanced management college

14

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 15: BEL Final Report

Bharat Electronics Limited (BEL)

In 1997 GE BEL the second Joint Venture Company with Ms GE USA was

formed as also the third JVC with Ms Multitone UK BEL Multitone The same year

USA imposed supply restrictions on BEL

In 1998 BEL set up its second overseas office at Singapore to source components

from South East Asia The same year US and European sanctions were imposed on BEL

The Company was able to overcome the effects of the sanctions and insulate Indian

defense forces from the fall-out of denial regimes by finding technical solutions to

circumvent the denials and by keeping up the promised deliveries to customers

The year 2000 saw the Bangalore Unit which had grown very large being

reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore

were also restructured into Specific Core Groups and Product Development Groups The

same year BEL shares were listed in the National Stock Exchange

In 2002 BEL became the first defense PSU to get operational Mini Ratna

Category I status

In 2005 BEL achieved a turnover of Rs32236 crores

BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06

In June 2007 BEL was conferred the prestigious Navratna status based on its

consistent performance BEL looks forward to leverage the increased functional

autonomy for further business growth and diversification

BEL has also established Centre for Research and Learning (CRL) at Bangalore

and Ghaziabad to pursue development of futuristic technology The passionate pursuit of

excellence at BEL is reflected in a reputation that can be described in three words

QUALITY TECHNOLOGY AND INNOVATION

Advanced management college

15

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 16: BEL Final Report

Bharat Electronics Limited (BEL)

33 Product Profile

PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars

SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys

NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems

COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)

Advanced management college

16

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 17: BEL Final Report

Bharat Electronics Limited (BEL)

COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks

COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System

ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)

EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised

SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs

Advanced management college

17

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 18: BEL Final Report

Bharat Electronics Limited (BEL)

1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)

TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System

SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)

TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles

Advanced management college

18

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 19: BEL Final Report

Bharat Electronics Limited (BEL)

1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers

OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope

ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)

AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA

Advanced management college

19

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 20: BEL Final Report

Bharat Electronics Limited (BEL)

ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast

OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)

COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite

Advanced management college

20

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 21: BEL Final Report

Bharat Electronics Limited (BEL)

SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)

PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads

SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions

SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems

BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries

PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers

Advanced management college

21

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 22: BEL Final Report

Bharat Electronics Limited (BEL)

DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc

CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments

Electronic Voting Machines

The world largest democracy with 671 million voters went to polls in AprilMay

2004 and elected a Government of their choice using the most powerful means of

decision making in the world The Electronic Voting Machine (EVM) Exclusive use of

EVMs across the length and breadth of a huge country like India came off splendidly and

the unparalleled success of this bold and progressive experiment demonstrated to the rest

of the world the countryrsquos technological as well as grassroots democratic capabilities

Advanced management college

22

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 23: BEL Final Report

Bharat Electronics Limited (BEL)

About half a million of the EVMs deployed in these elections were designed

manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector

Enterprise of the Government of India Today the Electronic Voting Machines have

made an easy passage to Indias hundreds of thousands of villages There is widespread

awareness of its reliability and adaptability so also the political recognition All these

have been achieved through a series of meticulously planned events like exhaustive

training to the polling officials mass awareness programmes to educate voters especially

the overwhelming majority of those who live in the remote villages of India etc

Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian

Election Commission officials offering support and assistance for these activities and also

during the elections ensuring that the whole process succeeded and it is remarkable that

there have been no problems with the machines worth speaking about The 2004 general

elections in India where millions of voters cast their votes through the electronic voting

machines and the results of which were declared in one single day was indeed a

landmark success for the application of technology for sustained development of society

Advanced management college

23

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 24: BEL Final Report

Bharat Electronics Limited (BEL)

34 Joint Ventures

GE-BE PRIVATE LIMITED

GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics

Limited and General Electric Medical System The facility based at Whitefield

Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as

components such as High Voltage Tanks and Detector modules for CT system The

products are exported worldwide and meet the safety and regulatory standards specified

by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-

13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes

made at Pune Unit of BEL

X Ray Tubes

High Voltage Tanks

CT Detector Modules

Advanced management college

24

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 25: BEL Final Report

Bharat Electronics Limited (BEL)

The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export

of over Rs430 Crores The company has been recognized for its outstanding export

performance since 1998 by the Export Promotion Councils The facility conforms to the

high standards of Environment Health amp Safety and is recognized as a GE Global Star

site Apart from manufacturing a dedicated engineering team is working on the

development of new technologies amp products to meet various customer needs

35 Indian Markets

Bharat Electronics Limited is a major supplier of products and turnkey systems to

the Indian Defence Services Over the years BEL has diversified into manufacturing

many civilian products as well Large turnkey telecommunication solutions are also being

offered to civilan market A brief list of the Customers in the defence and civilian market

segments and the products and services offered to them is given below

Products and Services Customers

Defence Commuciation Indian Defence Services Para -military forces

Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department

TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways

Broadcasting Equipments and Studio Systems

All India Radio Doordarshan (National Radio amp TV Broadcasters)

Electronic Voting Machine Election Commission Of India

Solar Products amp Systems Individuals Private and Government Organizations

Turnkey Systems E-Governance Networks

Police State Governments Public Sector Undertakings

Components

All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry

Exports

Advanced management college

25

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 26: BEL Final Report

Bharat Electronics Limited (BEL)

Exports play a key role in BELs strategic perspective The ranges of products and

services exported have been increasing over the years A number of international

companies are using the facilities at BEL for contract manufacturing

The broad list of products and services being exported is given below

Products and Services Countries

Defence Communication equipment and spare parts

Botswana Indonesia Suriname Malaysia

Radars amp Sub-systems Indonesia Egypt Switzerland

Electronic Warfare products and services Russia Brazil

Opto-electronics products Sri Lanka Nepal Israel South Africa

Semiconductor devices Microwave Tubes and Transmitting Tubes

Malaysia Singapore Turkey Netherlands UK USA France Hong Kong

Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria

Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan

Contract Manufacturing amp Outsourcing Services

USA Canada Belgium Italy Germany France UAE

Electronic Voting Systems Sri Lanka Uganda Malawi South Africa

Radio amp TV Broadcasting products and Systems

Nepal Mauritius

Telecom and SATCOM systems Nigeria Kenya

36 Awards

Advanced management college

26

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 27: BEL Final Report

Bharat Electronics Limited (BEL)

The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below

SlNo Details of the Award Year in which

BEL received the award

1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990

2

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)

1992

3

DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)

1993

4

DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)

1995

5

DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)

1998

6

Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)

1999-2000

7

Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)

2000-2001

8

Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)

2000-2001

9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries

2001

Advanced management college

27

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 28: BEL Final Report

Bharat Electronics Limited (BEL)

Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)

10

FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)

2004

11

Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)

2004-2005

12

DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)

2005

37 CORPORATE VISION MISSION VALUES amp OBJECTIVES

Advanced management college

28

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 29: BEL Final Report

Bharat Electronics Limited (BEL)

Vision

To be a world-class enterprise in professional electronics

Mission

To be a customer focused globally competitive company in

defence electronics and in other chosen areas of professional

electronics through quality technology and innovation

Values

bull We put our customer first

bull We are proud of being a part of the organization

bull We work with transparency honesty amp integrity

bull We trust and respect individuals

bull We foster team work

bull We strive to achieve high employee satisfaction

bull We encourage flexibility amp innovation

bull We Endeavour to fulfill our social responsibility

Objectives

bull To be a customer focused company providing state-of-the-art

Products amp solutions at competitive prices meeting the

demands of quality delivery amp service

bull To generate internal resources for profitable growth

bull To strive for self-reliance through indigenization

bull To attain technological leadership in defence electronics

through in-house RampD partnership with defenceresearch

laboratories amp academic institutions

bull To give thrust to exports

bull To create a facilitating environment for people to realize their

full potential through continuous learning amp team work

bull To give value for money to customers amp create wealth for

shareholders

Advanced management college

29

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 30: BEL Final Report

Bharat Electronics Limited (BEL)

Chapter- IV WPM In Action At BEL

Bangalore Complex

41 Constitution

There would be 1 Plant Level council at Unit level and 16 shop level council at

the Divisional level

Advanced management college

30

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 31: BEL Final Report

Bharat Electronics Limited (BEL)

The Plant level council Will consist of 4 representatives from the

management and 6 representatives each from the Negotiating Trade Unions

(NTU)

The Shop council Will consist of 4 representatives from the management and

4 representatives each from NTUs The concerned AGMDGM (Divisional

Head) will be the Chairman and the secretary will be the workers

representative Other members of the council are Divisional Executive

including women whenever necessary

Power to Co-OPT The committee shall have the right to Co-OPT a

SpecialistExpert from the unit for any meeting Such co-opted member shall

have the right to actively participate in the deliberation

Power to replace member Both the Management and Workers will have the

right to replace their Nominee on these forums for reasons such as transfers

retirement resignation etc

Period of the meeting

Plant Level Council Once in 3 months

Shop Level Council Once in a month

42 Functions of the Committee

Work Practice

Productivity

Company plans

Modernization

Storage facilities

Material economy

Operational problems

Wastage control

Hazardous amp Safety problems

Quality improvement

Cleanliness

Advanced management college

31

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 32: BEL Final Report

Bharat Electronics Limited (BEL)

Target amp production control

Cost reduction programme

Improvement in machine utilization

Absenteeism

House keeping

Pollution control

Environment improvement

43 Scope

a Plant Level Council Performance order book dispatches even flow re-

deployment hour clearance etc

b Shop Level Council Discussion of work related issues shop level

productivity safety cleanliness inventory control utilization of plant amp

machinery better co-ordination work discipline etc

44 Tenure of the Committee

The Committee tenure would be for 2years co-terminus with the recognition of

trade unions after holding the secret ballot

45 Quorum for holding meeting

The quorum necessary to conduct the meetings shall be 75 of the total members

excluding the chairman

46 Circulation of a agenda and minutes

The agenda for the meeting shall be given to member at least 4days in advance to

provide opportunity for them to consult other employeesmanagement before the actual

meeting The representative from the Personnel department on the committee would co-

ordinate them and other related activities

Advanced management college

32

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 33: BEL Final Report

Bharat Electronics Limited (BEL)

47 Scope of discussion

The scope of discussion should be within the framework of object functions and

scope of the committee discussed above The discussion should be held in an atmosphere

of mutual trust and cordiality

The following will be excluded-

Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay

amp Anomalies Transfer etc

48 Recommendation ampImplementation

Councils will discuss matters within its scope and arrive at decision If the

decisions are capable of being implemented within the division as per the existing norms

and delegation of powers the same should be implemented after the following the laid

down procedures In case such decisions require approval of higher authorities including

finance the same would be implemented after obtaining their approval by following the

laid down procedure

49 Steering committee

It will consist of-

For Plant level council-Executive director General Manager (Both Finance

amp Personnel) and one representative from the plant level council of each

Negotiating Trade Unions (NTU) They meet in 6 months monitor and

resolve any scheme

For Shop level council-They will consist of 4 Divisional heads of major

divisions and 2 two representatives from the shop level council of each

Negotiating Trade Unions (NTU) They meet once in 3 months and monitor

the progress of the scheme and also resolve any issues

Advanced management college

33

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 34: BEL Final Report

Bharat Electronics Limited (BEL)

CHAPTER- V

Analysis and interpretations

of data

51 Analysis

Survey has been conducted by means of a research instrument called

questionnaire to collect the information from the BEL BANGALORE COMPLEX The

investigator designed the questionnaire on Workerrsquos participation in Management

(WPM) with 24 questions and administered the same for 60 respondents from Bharat

Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart

Bar diagram tables etc The following are the analysis of the questions and their

answers-

Advanced management college

34

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 35: BEL Final Report

Bharat Electronics Limited (BEL)

Table No ndash 51

Years of experience in BEL

Source Primary Data

Inference From the above table it can be found that from the 60 respondents 30

respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of

experience 10 respondents have 16 to 20 years of experience and 2 respondents have

less than 5 years of experience By analyzing we can come to know that most of the

respondents have 11 to 15 years of experience

Figure 51

Advanced management college

SL No

Years of experience

No of Respondents

1 Less than 5 22 6-10 183 11-15 304 16-20 10

Total 60

35

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 36: BEL Final Report

Bharat Electronics Limited (BEL)

Advanced management college

36

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 37: BEL Final Report

Bharat Electronics Limited (BEL)

1 Do you know about the scheme called Workers participation in

Management

Yes No

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

where aware about the scheme called workers participation on management Hence

we can conclude that the respondents are well aware about the scheme of WPM and

there benefits

Figure 52

Advanced management college

Table Yes No

52 85 15

37

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 38: BEL Final Report

Bharat Electronics Limited (BEL)

2 What is your opinion about the functioning of the scheme in your

organization

Highly satisfied Satisfied Not satisfied

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

ie out of 60 respondents 73 of respondents are satisfied with the functioning of

the scheme of WPM whereas 15 of them are not satisfied and 12 of them are

highly satisfied

Figure 53

Advanced management college

Table Highly

satisfied

Satisfied Not satisfied

53 12 73 15

38

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 39: BEL Final Report

Bharat Electronics Limited (BEL)

3 Do you feel management encourages the participation of workers in

Decision making

Yes No

Source Primary Data

Inference From the above table it can be seen that the majority of the

respondents ie 74 of the respondents are of the opinion that management encourages

the participation of the workers in the decision making process whereas only 26 of the

respondents feels that the management encourages the workers in decision making

process

Figure 54

Advanced management college

Table Yes No

54 7390 2610

39

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 40: BEL Final Report

Bharat Electronics Limited (BEL)

4 Which method of participation do you feel is better

Direct method Through Representative

Source Primary Data

Inference From the above table it can be analyzed that majority of the

respondent ie71 of them feels that direct method of participation is far more better

than through representative method of participation as they are more beneficial to the

workers

Figure 55

Advanced management college

Table Direct method Through

representative

55 71 29

40

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 41: BEL Final Report

Bharat Electronics Limited (BEL)

5 Do you feel that the scheme of Worker participation in management is

helpful for the efficient management

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents

are confident that the WPM scheme helpful in efficient management 88 of the

respondents are of the opinion that for the efficient working of the management

WPM scheme is helpful whereas only 12 of the respondents are of the opinion

that the scheme may not work

Figure 56

Advanced management college

Table Yes No

56 88 12

41

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 42: BEL Final Report

Bharat Electronics Limited (BEL)

6 How often do you take part in there committee meeting

Always Sometimes

When required Not at all

Source

Primary Data

Inference From the above table we can see that majority of the respondents take

part in the committee meeting only when it is necessary ie 52 21 of the

respondents attend the meeting sometimes 18 of them donrsquot attend at all and only

9 of the respondents attend the meeting regularly

Figure 57

Advanced management college

Table Always Sometimes When

required

Not at All

57 9 21 52 18

42

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 43: BEL Final Report

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization

Administrative participation

Consultative participation

Associative participation

Information participation

Decision participation

Table Administrative

Participation

Consultative

Participation

Associative

Participation

Information

Participation

Decision

Participation

Donrsquot

Know

58 15 10 20 35 15 5

Source Primary Data

Inference From the above table it can be seen that majority of the respondents

know about the type of participation exists in the organization 35 of the

respondents are of the opinion that Information participation exists in the

organization whereas 20 are selected Association participation 15 of them have

selected both Decision amp Administrative participation 10 of them have selected

Consultative participation but only 5 of the respondent where not that well

informed about the type of participation exist in the organization These results show

that the most favored type of participation is Information participation

Figure 58

Advanced management college

43

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 44: BEL Final Report

Bharat Electronics Limited (BEL)

8 Do you discuss about the productivity issues in the forum

Yes No

Source Primary Data

Inference From the above table it can understand that the majority of the

respondents discuss the productivity issues in the forum meetings ie 74 of the

respondents do discuss the productivity issues in the meeting whereas only 26 of the

respondents donrsquot discuss

Figure 59

Advanced management college

Table Yes No

5 9 74 26

44

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 45: BEL Final Report

Bharat Electronics Limited (BEL)

9 What form of scheme is in existence in your organization

Work committee Shop council

Plant council Joint management council

Joint council Unit council

Table Work

committee

council

Plant

council

Shop

council

Joint

management

council

Joint

council

Unit

council

510 30 5 30 24 6 5

Source Primary Data

Inference From the above table it can be seen that most of respondent have given

multiple answers 30 of the respondents think that both work committee council

and shop council scheme exists in the organization 24of the respondents are of the

opinion that joint management council exists 6 of them have chosen joint council

and 5 of them have chosen plant council amp unit council

Figure 510

Advanced management college

45

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 46: BEL Final Report

Bharat Electronics Limited (BEL)

10 Are you aware of company plans and targets

Yes No

Source Primary Data

Inference From the above table it can interpret that majority of the respondents are

well aware about the company plans and targets ie 82 whereas only 12 of the

respondents are not aware about it

Figure 511

Advanced management college

Table Yes No

511 82 18

46

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 47: BEL Final Report

Bharat Electronics Limited (BEL)

11 Whether the quorum of meeting will be full

Yes No

Source Primary Data

Inference From the above we can see that 59 of the respondents feel that the quorum

will be full whereas about 41 of them feel that the quorum of the meeting may not be

full

Figure 512

Advanced management college

Table Yes No

512 59 41

47

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 48: BEL Final Report

Bharat Electronics Limited (BEL)

12 Whether the meeting will be cancelled if the strength of the member is

less than 75

Yes No

Source

Primary Data

Inference From the above table it can see that the 56 respondents have the

opinion that if the strength of members is less then 75 in the meeting then it will be

cancelled whereas 44 of the respondents feel that meeting will not be cancelled

Figure 513

Advanced management college

Table Yes No

513 56 44

48

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 49: BEL Final Report

Bharat Electronics Limited (BEL)

13 Whether agenda of meeting is being circulated properly prior to the

meeting

Yes No

Source Primary Data

Inference From the above table we can see that majority of the respondents ie

65 of the respondents agree that the agenda of the meeting is circulated prior to the

meeting whereas 35 of the respondents donrsquot agree with it

Figure 514

Advanced management college

Table Yes No

514 65 35

49

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 50: BEL Final Report

Bharat Electronics Limited (BEL)

14 Which of the following factor do you feel are impeding the success of this

scheme

Audacity of Management

Disunity among workers

Illiteracy of workers

Political intervention of Unions

Non-cooperation between management amp union

Govt intervention in matters of employee relations

Lack of leadership qualities among workers

Unprepared ness of union to participate

Source Primary Data

Inference From the above table we can interpret that the majority of the

respondent ie 24 of them feel that Disunity among workers amp Non-cooperation

between management amp unions are the main constraint in impending the success of

WPM scheme 18 feel that Lack of leadership qualities among workers is one of the

reason 12 feel that Audacity of management can be one of the reason 10 feel

Illiteracy of workers can also be the reason 6 feel Political intervention of unions is

one of the reason whereas 3 feel that Govt intervention in the matter of employee

Advanced management college

Table 515

Audacity of management 12

Disunity among workers 24

Illiteracy of workers 10

Political intervention of Unions 6

Non-cooperation between management amp unions 24

Govt intervention in matters of employee relations 3

Lack of leadership qualities among workers 18

Unprepared ness of unions to participate 3

50

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 51: BEL Final Report

Bharat Electronics Limited (BEL)

relations amp Unprepared ness of unions to participate are the reason for impending success

of WPM scheme

Figure 515

Advanced management college

51

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 52: BEL Final Report

Bharat Electronics Limited (BEL)

15 Whether the discussions are being made within the framework of objects

functions amp scope of the committee

Yes No

Source Primary Data

Inference From the above table it can be seen that 65 of the respondents state

that the discussions made in the meeting are within the framework whereas only 35 of

the respondents state that the discussions are not within the framework of objects

functions amp scope of the committee

Figure 516

Advanced management college

Table Yes No

516 65 35

52

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 53: BEL Final Report

Bharat Electronics Limited (BEL)

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Table YES NO

517 65 35

Source Primary Data

Inference From the above table it can be clearly stated that the majority of the

respondents ie 65 are of the opinion that the management have favorable attitude

towards the scheme of WPM whereas only 35 of the respondents feel that the

management donrsquot have favorable attitude towards the WPM scheme

Figure 517

Advanced management college

53

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 54: BEL Final Report

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

workers who participate in the scheme

Yes No

Source Primary Data

Inference From the above table it can be found that majority of the respondents

ie 74 have remarked that the training should be provided to those workers who

participate in the scheme whereas only 26 of the respondents feel training is not

required for the participants in the scheme

Figure 518

Advanced management college

Table YES NO

518 74 26

54

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 55: BEL Final Report

Bharat Electronics Limited (BEL)

18 Does a trade union take part in decision making with the management

Yes No

Source Primary Data

Inference From the above table it can interpreted that the respondents ie 70

of them feel that the trade union do take part in the decision making process with the

management whereas only 30 of the respondents feel that the trade union donrsquot take

part in decision making process with the management

Figure 519

Advanced management college

Table YES NO

519 70 30

55

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 56: BEL Final Report

Bharat Electronics Limited (BEL)

19 What mode of implementation do you prefer for worker participation

Voluntary activities

Law enactment

Govt involvement

Initiative from Union

Initiative from Management

Table 520

Voluntary activities 30

Law enactment 5

Govt involvement 6

Initiative from union 15

Initiative from

Management

44

Source Primary Data

Inference From the above it can be clearly stated that the majority of the

respondents ie 44 of them have the opinion that the best mode of implementation is

Initiative taken from the management whereas 30 thinks Voluntary activities is the

best mode only 15 of them thinks the best mode is the initiative taken by the union

only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best

mode is Law enactment

Advanced management college

56

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 57: BEL Final Report

Bharat Electronics Limited (BEL)

Figure 520

Advanced management college

57

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 58: BEL Final Report

Bharat Electronics Limited (BEL)

20 Do you feel that the scheme is successful in your organization Yes No

Source Primary Data

Inference From the above table it can interpreted that the majority of the

respondents ie 76 of them feel that the scheme of WPM is successful in their

organization whereas only 24 of the respondents feel that the scheme is not successful

in their organization

Figure 521

Advanced management college

Table YES NO

521 76 24

58

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 59: BEL Final Report

Bharat Electronics Limited (BEL)

21 Whether welfare measures covered under the scheme are carried out properly

Yes No

Source Primary Data

Inference From the above table it can found that 88 of the respondents are of

the opinion that the welfare measures covered under the scheme are carried out properly

but only 12 of the respondents feel that the welfare measures are not carried out

properly

Figure 522

Advanced management college

Table YES NO

522 88 12

59

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 60: BEL Final Report

Bharat Electronics Limited (BEL)

22 Whether suggestion amp recommendation made by you are implemented Yes No

Table YES NO

523 82 18

Source Primary Data

Inference From the above table it can be found that the majority of the

respondents ie 82 of them are of the opinion that their suggestion amp recommendations

are implemented whereas only 18 of the respondents are of the opinion that their

suggestion amp recommendation are not implemented

Figure 523

Advanced management college

60

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 61: BEL Final Report

Bharat Electronics Limited (BEL)

Chapter- VI Findings Suggestions and Conclusion

61Findings

Advanced management college

61

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 62: BEL Final Report

Bharat Electronics Limited (BEL)

The majority of the employees in BEL have a good work experience

It shows the satisfaction level of the respondents in the organization

thereby lowering the attrition rate

Most of the respondents know about the scheme of WPM it is not new

to them they have vast experience

The satisfaction level about the functioning of the scheme in the

organization is satisfactory ie most of the respondents are satisfied

about the functioning of the scheme

The management encourages the participation of the workers in the

decision making process

The scheme of WPM is helpful for the efficient amp effective

management

Most of the respondents feel that Information participation is the best

kind of participation

Most of the respondents were aware of the companyrsquos plans amp targets

The respondents feel that work committee council amp joint

management council are the best form of scheme of WPM

The quorum of the meeting will always be full

The meeting will be cancelled if the total strength of the members is

less than 75

The discussion being made in the meetings are within the framework

of objects functions amp scope of the committee

Disunity among workers amp Non-cooperation between the management

and the union are the main reason for the impeding success of the

scheme of WPM

Management really encourages the union members in large manner for

participating in various committees It shows the commitment of

management towards employees which helps them to create a good

industrial relation with in the organization

As per the response of the majority of the committee members

communication and decision making between the workers

Advanced management college

62

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 63: BEL Final Report

Bharat Electronics Limited (BEL)

representatives and the management is good due to better total

employee involvement Most of the decisions are taken jointly by

exchanging opinions and views

The management has a favorable attitude towards the scheme of

WPM

The member who participate in the scheme are been provided with the

required training for the smooth flowing of the scheme

As per the opinion of the majority of the committee members the

attainment of labour management cooperation and industrial peace

through workers participation in management is high As a result of

the same over the past few yearsrsquo employee absenteeism unauthorized

leave conflicts grievances and strikes rates have drastically come

down This is due to the formation of the various committees for the

workers to voice their opinions

Majority of the respondents feel the company does accept and

implement their suggestions to a great extent It is an excellent way of

motivating the employees

Most of the respondents feel that for better implementation of the

scheme of WPM Initiative from management amp voluntary activities

are the best mode

The welfare measures covered under the scheme of WPM are carried

out properly

Presently WPM has got very limited scope decisions are taken by the

management information passed on to the workers later

62 Suggestions ampRecommendation

i Based on Survey Findings

Advanced management college

63

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 64: BEL Final Report

Bharat Electronics Limited (BEL)

Though all the respondents are aware of the scheme of

WPM some of the respondents have limited knowledge of

the contents of the scheme So there is a need for providing

training to both the employees and management

representative

Effective communication between management and

employees is necessary for maintaining better industrial

relations Management should take much more efforts to

share feelings with the employees as it gives them a sense

of belongingness towards the organization

Ensure Participation of all the workers in various

committees as it will provide them better opportunity for

advancement

Consider employees suggestions in managerial decision

making sometimes it becomes more effective than

individual decision making

Committees should give equal importance in welfare

activities and training needs as like the other activities

Encourage participation in suggestion schemes to motivate

the workers to use their creative thinking so as to help

increase productivity and efficiency

To motivate employees to increase productivity with

reduced cost without compromising on quality

Management should encourage mutual trust and faith

among all the parties concerned

There should be a futuristic management in the enterprise

which will able it to recognize its obligations and

responsibilities towards workers and trade unions

Demands which are reasonable should be put forward by

the employees and efforts should be made to meet them

Advanced management college

64

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 65: BEL Final Report

Bharat Electronics Limited (BEL)

Efforts should be made to involve all the workers while

arriving at a final decision so that the workers donrsquot feel

neglected

There should be effective communication between the

management and the workers and more emphasis should be

given to bottom up communication

ii Based on the suggestion given by respondents

Management should be able to give all the information

connected with the working of the industry to the

employees and they are to handle that information with

utmost confidence

Promotion of participative management culture and

teamwork

To provide financial assistance in the form of housing

loans personal loans etc at a discounted rate of interest

compared to the prevailing market rates so as to provide

financial gains to the employee

Efforts are to be made to make the Counseling activities

more effective

The company booklet of WPM may be circulated to the

entire shop council member to know the working of WPM

Number of workers representative in the shop council

meeting must be increased

Workers representative should be empowered to present the

problems more effectively

Awareness of the scheme can be made by providing proper

training

Issues not resolved in the shop council meeting may be

discussed in the top level management

Advanced management college

65

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 66: BEL Final Report

Bharat Electronics Limited (BEL)

The workers have to be motivated even more in order to

encourage them to voluntarily contribute their ideas for the

betterment of the organization

Interaction between the management and the workers

should be done once in a month

Management should motivate the workers and give them a

greater sense of identity belongingness involvement and

participation in each and every activity which are related to

work

The discussions should be held in an atmosphere of mutual

trust and cordiality

Most respondentrsquos feel that Recommendation and

implementation are very important simply discussing and

attending meeting will not bring true meaning to the

scheme of WPM

Effectiveness of these schemes should be explained to

employees

Unions should collect feedback about their elected

measures from employees periodically

63 CONCLUSION

Advanced management college

66

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 67: BEL Final Report

Bharat Electronics Limited (BEL)

Bharat Electronics Limited (BEL) Bangalore complex Government of India

Public sector undertaking was established in 1954 in Bangalore under the Ministry

of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the

country A commitment to community welfare and environmental protection

constitute an integral part of the corporate vision Bharat Electronics Limited

(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence

electronics but also pioneered the expansion of radio and television broadcast

networks in the country BEL continued to diversify into various civilian areas while

maintaining the focus on products for the defence services

During the initial two decades BELrsquos emphasis was on establishing itself as a

viable techno-commercial organization The role of personnel management was

oriented towards recruitment of suitable personnel and imparting them the necessary

skills The management took the initiative to define the objectives of training and

development and devised training programme for supervisory and executive

development

The company has been able to achieve the participation of workers at every level

of the organization that is from the shop floor level to the company level Each

worker in the company is aware of the goals of the organization and they have been

able to match it with their own personal goals which encourage them to deliver the

best The propagation of Total Employee Involvement has further motivated the

employees to participate in the decision making process of the organization

Workersrsquo Participation in management schemes would be successful when there

is a transition from structural (that which is prescribed by law) participation to living

participation (active participation by the parties and interaction between workersrsquo

representatives and managers

Advanced management college

67

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 68: BEL Final Report

Bharat Electronics Limited (BEL)

Workers Participation is becoming more relevant in all organizations because of

its significant role in organizational development It has already shown its impact in

various aspects such as increased productivity and quality better employee

involvement amp commitment better decision making better industrial relation and so

on in various organizations Bharat Electronics Limited (BEL) Bangalore works is

an accomplished and profitable organization

WPM in Bharat Electronics Limited (BEL) has improved since the major

disputes in earlier 1980s WPM was started during the early Eighties provided

regular and systematic channels of communication between the management and

employees both at the Unit level and the corporate level But since BEL is a growing

company it has to encourage workers participation much more in order to have a

significant impact on various related activities It can be concluded that Bharat

Electronics Limited (BEL) is in a good position in the business arena with its

experience and expertise in this field it really deserves to be recognized as a

ldquoFLOURISHING ORGANISATIONrdquo

Today with the world market beckoning BEL buoyed up by the nationrsquos surge

forward is gearing itself to face the future with innovative total solutions for

future technologies which will place it at the forefront of global competition With

highly motivated scientists technology professionals manufacturing specialists

and highly skilled workers to draw on BEL is poised to meet the challenges ahead

Advanced management college

68

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 69: BEL Final Report

Bharat Electronics Limited (BEL)

BIBLIOGRAPHY

BIBLIOGRAPHY

Advanced management college

69

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 70: BEL Final Report

Bharat Electronics Limited (BEL)

1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N

CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and

Technical Publishers-New Delhi -4th Revised edition

2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL

RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and

sons-Educational publishers New Delhi) 1999-edition

3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-

Hill Publishing company limited 31st reprint 2007

4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by

C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-

Revised Second Edition

5) WEB SITE

wwwbel-indiacom

wwwcitehrcom

6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY

Advanced management college

70

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 71: BEL Final Report

Bharat Electronics Limited (BEL)

ANNEXURE

The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo

QUESTIONNAIRE

Advanced management college

71

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 72: BEL Final Report

Bharat Electronics Limited (BEL)

Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose

Part- A

Respondent Detail (write in capital letter)Name Age Gender M F

Qualification Designation

Department Work Experience

Monthly Income

Part-B

(SelectTick only one answer)

1 Do you know about the scheme called Worker participation in Management Yes No

2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied

3 Do you feel management encourages the participation of workers in Decision making

Yes No

4 Which method of participation do you feel is better Direct method Through Representative

5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management

Yes No

6 How often do you take part in there committee meeting Always Sometimes When required Not at all

Advanced management college

72

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 73: BEL Final Report

Bharat Electronics Limited (BEL)

7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation

8 Do you discuss about the productivity issues in the forum Yes No

9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council

10 Are you aware of company plans and targets Yes No

11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than

75 Yes No

13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No

14 Which of the following factor do you feel are impeding the success of this scheme

Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate

15 Whether the discussions are being made within the framework of objects functions amp scope of the committee

Yes No

16 Does the management have favorable attitude towards the scheme of workers participation in management

Yes No

Advanced management college

73

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award
Page 74: BEL Final Report

Bharat Electronics Limited (BEL)

17 Whether training is to be provided to those workers who participate in the

scheme Yes No

18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management

20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No

22 Whether suggestion amp recommendation made by you are implemented Yes No

23 Please identify the limitation of present worker participation in management scheme

24 Please make suggestions to improve the present scheme of worker participation in management

Thanks for your cooperation Signature

Advanced management college

74

  • Electronic Voting Machines The world largest democracy with 671 million voters went to polls in AprilMay 2004 and elected a Government of their choice using the most powerful means of decision making in the world The Electronic Voting Machine (EVM) Exclusive use of EVMs across the length and breadth of a huge country like India came off splendidly and the unparalleled success of this bold and progressive experiment demonstrated to the rest of the world the countryrsquos technological as well as grassroots democratic capabilities
  • 34 Joint Ventures
    • Exports
    • 36 Awards
    • SlNo
    • Details of the Award
    • Year in which BEL received the award