Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Die rolle wat nodig is om as hoë

prestasie span te funksioneer

The roles needed to function as a high

performance team

Dr Stefanus Snymanssnyman@sun.ac.za

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Tema 1 / Theme 1

IKFICF

Die rolle wat nodig is om as hoë prestasie span te funksioneerThe roles needed to function as a high performance team

Die ontwikkeling van ‘n hoë prestasie span Developing a high performance team

1

Effektiewe samewerking

in ‘n hoë prestasie

span

Working effectively in a

high performance

team Konflik en mediasie in ‘n spanConflict and mediation in teams

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Uitkomste

• Bespreek jy jou persoonlike rol, asook jou sterk- en swakpunte as spanlid

• Beskryf die rolle wat nodig is om as span optimaal te funksioneer.

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Plant

• PURPOSE :

• To challenge established practice & introduce new ways of looking at things

• TYPICAL FEATURES:

• Individualistic

• Serious-minded

• Unorthodox

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Plant

• STRENGTHS & BEHAVIOURS::

• Generates lots of ideas & offers new insights

• Has an independent outlook

• Sees things from a fresh point of view

• Very imaginative

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Plant

• COMMON DRAWBACKS:

• Tends to be impractical & resistant to persuasion

• Inclined to disregard practical details & protocols

• More interested in ideas than in people

• Sensitive to criticism

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Monitor-Evaluator

• PURPOSE :

• To analyse problems

• To evaluate ideas and possible solutions to ensure that decisions are soundly based

• TYPICAL FEATURES:

• Serious

• Unemotional

• Prudent

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Monitor-Evaluator

• STRENGTHS & BEHAVIOURS:

• Thinks critically & picks out the possible drawbacks in plans & ideas

• Sees the implications of a course of action

• Will stop the team from taking unwise decisions

• Interprets & clarifies complex material

• maintains objectivity; will be unswayed by the enthusiasm of others

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Monitor-Evaluator

• COMMON DRAWBACKS:

• Can be overly critical & negative

• Lacks people-related skills

• May stifle contributions from others

• Lacks inspiration or the ability to motivate others

• Thinks he/she is always right

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Co-ordinator

• PURPOSE :

• To control & co-ordinate resources within a team

• TYPICAL FEATURES:

• Calm

• Self-confident

• Controlled

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Co-ordinator

• STRENGTHS & BEHAVIOURS:

• A capacity for treating and welcoming all potential contributors on their merits

• Balances team’s strengths & weaknesses

• Co-ordinates efforts to establish rules, responsibilities & work boundaries

• A strong sense of objectives

• Doesn’t over-react to pressure

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Co-ordinator

• COMMON DRAWBACKS:

• Tends to lack creativity

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Shaper

• PURPOSE :

• To get things moving

• TYPICAL FEATURES:

• Highly strung

• Outgoing

• Dynamic

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Shaper

• STRENGTHS & BEHAVIOURS:

• Strong drive towards objectives

• Sees quickly what needs doing, & makes things happen

• Will challenge inertia, ineffectiveness & complacency

• Acts decisively

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Shaper

• COMMON DRAWBACKS:

• Needs to be in charge

• Competitive, intolerant & compulsive

• Tends to be critical, irritable & impatient when people disagree

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Implementer

PURPOSE :

• To turn concepts & plans into practical working procedures

• To carry out agreed plans systematically & efficiently

TYPICAL FEATURES:

• Conservative

• Stable

• Predictable

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Implementer

• STRENGTHS & BEHAVIOURS:

• Makes things happen within the rules & constraints

• Organising ability

• Is realistic - has practical common sense

• Hard-working, self disciplined

• Does what needs doing, even if it is unpleasant

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Implementer

• COMMON DRAWBACKS:

• Can lack flexibility with tendency to get stuck in a rut

• Unhappy & unproductive where procedures & objectives cannot be spelt out clearly

• unresponsive to unproven new ideas

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Team Worker

• PURPOSE :

• To build on people’s contributions

• To facilitate communication & maintain good working atmosphere

• TYPICAL FEATURES:

• Socially orientated

• Rather mild

• Sensitive

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Team Worker

• STRENGTHS & BEHAVIOURS:

• A good listener

• Is perceptive of feelings, needs & concerns of people in a team

• Able to respond to people & to situations

• Helps to promote strengths & underpins weaknesses in a team

• Promotes team spirit

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Team Worker

• COMMON DRAWBACKS:

• May be indecisive in moments of crisis

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Completer/Finisher (CF)

• PURPOSE :

• To ensure things are not omitted

• To maintain awareness of time schedules

• TYPICAL FEATURES:

• Painstaking

• Orderly

• Conscientious

• Anxious

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Completer/Finisher (CF)

• STRENGTHS & BEHAVIOURS:

• Looks for and spots errors

• Works with great self-discipline

• Seeks perfection

• Gives attention to detail

• A capacity for follow-through

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Completer/Finisher (CF)

• COMMON DRAWBACKS:

• A tendency to worry about small things

• A reluctance to “let go”

• Can irritate people

• Can lower morale

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Resource Investigator

• PURPOSE :

• To keep up to date with what goes on outside the team

• To create external contacts

• TYPICAL FEATURES:

• Extroverted

• Enthusiastic

• Curious

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Resource Investigator

• STRENGTHS & BEHAVIOURS:

• Sees the possibilities inherent in anything new

• Uses initiative

• Good at negotiation

• A capacity for contacting people and exploring anything new

• Able to respond to challenges

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Resource Investigator

• COMMON DRAWBACKS:

• Over-enthusiastic

• Liable to lose interest once the initial fascination has passed

• Lacks follow-through

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

IMPLEMENTER

COMPLETER-FINISHER

SHAPER

CO-ORDINATOR

RESOURCE INVESTIGATOR

TEAM WORKER

MONITOR -EVALUATOR

PLANT

Ideas

Information

TASK PEOPLE

Process

Ideas

Contro

l

Team Roles of Belbin

Fakulteit Gesondheidswetenskappe Faculty of Health SciencesDepartement Psigiatrie Department Psychiatry

Map our SUND team

• Write your name on the following coloured PostIts

• Very high

• High