ben zacharias
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Website Usability 101Ben Zacharias
http://www.linkedin.com/pub/ben-zacharias/9/546/965
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Usability Laws
1. Keep it simple2. Have a goal3. Stick with what works4. Make it easy to scan5. Home is where the heart is
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Keep it simple1. Sites don’t have to be complex to work2. How many features are actually used?3. Reduce maintenance headaches
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Have a goal1. Why did you create this site?2. What do you want users to do?
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Stick with what works1. Do not change for the sake of change2. People resist change3. Test if you must change!!!!
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Make it easy to scan1. Seconds count especially for new users2. How are users actually using your
page?
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Home is where the heart is1. Don’t let users get lost2. Follow the breadcrumbs
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Usability LinksUS Gov Usability
www.usability.govSteve Krug
www.sensible.comThe Usability Blog
http://usability.com/Usability Professionals Association
http://www.upassoc.org/