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INSIGHT INNOVATION IMPACT

About Us

We bring an

outcomes-driven focus on client service

Duke Corporate Education (Duke CE) is a global provider of corporate learning and development services. We help clients use people development to implement their strategies. That is, we focus on developing the capabilities an organization’s people need to address real-world challenges and attain specific business objectives. We are a blend of a business and university – but distinct from both. From our university heritage, we offer a thoughtful, stimulating forum for safe and open expression; and from the business world, we bring an outcomes-driven focus on client service.

A very diverse group of academics and business practitioners

Global Global

We are staffed by a very diverse group of 125 people, including academics and business practitioners. Our headquarters are in Durham, North Carolina, USA. Other offices are in London, United Kingdom; Johannesburg, South Africa; Singapore; and Ahmedabad, India; as well as San Diego, California in the USA.

Our Benefits to You

Business Outcome Focus We take the time to listen and to understand your needs and your situation. That allows us to help you develop your people in the context of addressing your specific business problems and opportunities. We use education to enable solutions to your toughest issues.

Thought Partnership We bring to the table people with deep learning and business experience, who work with you collaboratively to shape or rethink how learning happens in your organization. We don’t have all the answers. With our experience and expertise informed by your institutional understanding, together we can craft the right solutions for your needs.

Innovation & Flexibility We draw on a broad range of learning methods and an extensive network of educators, as well as delivery sites around the world. We select the elements that best match your challenges, culture and budget and blend them into a fully integrated experience.

Local Understanding, Global Insight Our perspective is global and our clients are drawn from around the world. At the same time our goal is to operate with local sensitivity everywhere. We have delivered programs in 72 different countries.

Our Three Areas of Practice

Customized Programs Selecting from a broad range of alternatives – including technologies, learning methods, educators and locations – Duke CE partners with you to create a developmental intervention that best suits your objectives, business outcomes, culture and budget. Whether it’s face-to-face, virtual or a blend of both, Duke CE has a history of innovation in moving program participants through the process of conceptual understanding to actual behavioral change in the workplace. Advisory Services At the heart of Duke CE’s Advisory Services are deeply knowledgeable people with a broad range of experience in both corporate learning and development, and in business. We come to the table ready to share our points of view and to work collaboratively with you to create answers to your challenges. Topics might include leadership development philosophy, strategy and architecture; or leadership model, competency framework or strategic capabilities. Are you allocating your learning and development money and resources on the right things?

Learning at Work Rich learning opportunities occur regularly on the job through challenging work assignments and feedback from supervisors, mentors or peers; but the actual learning is often left to chance rather than a deliberate goal of the work environment. Learning at Work is sets of routines and resources that turn day-to-day work moments into explicit learning experiences. Options include: building developmental routines into work routines (after action reviews, Socratic questioning, supported delegation of responsibility); collaborative communities for peer-to-peer knowledge sharing (social learning networks); just-in-time performance support content and tools (online/mobile access to support materials).

Partners

I

Our parent, Duke University, is consistently ranked among the best American universities. It provides rich research and teaching expertise among its many schools including business, law, medicine, and the environment. Duke’s Fuqua School of Business has established itself as one of the leading business schools in the world. Since 2003, Duke CE has had a strategic relationship with LSE Enterprise, a commercial subsidiary of the London School of Economics and Political Science (LSE). The LSE is one of the world’s leading social sciences institutions. It has a global reputation for excellence spanning economics, international relations, trade, government and law, information systems, and accounting and finance.

Rankings

Consistently rated among the best in the world, Duke CE was ranked #1 in custom executive education by the Financial Times (12 May 2014) for the twelfth year in row; and ranked #1 by BusinessWeek (7 November 2013) in their biennial survey for the sixth time in a row.

Global Educator Network To meet the broad range of client needs and preferences, and to provide global consistency in a local deliverable, we can draw on a network with far greater reach than Duke’s own faculty or those of our partner schools. We have developed a global network of educators including faculty, coaches, facilitators, industry experts, retired executives and others, to provide the right expertise, experience, and price point to meet the needs of each client engagement. We have worked with over 1000 educators from more than 25 countries in order to create an educator team with the right content, methods, industry experience, culture, and budget.

Innovative Methods Duke CE has pioneered and enjoyed great success with innovative non-traditional experiential learning approaches such as the Metaphoric Experience™ learning method. We also use action learning, tool-based or process-based methodologies and just-in-time coaching in addition to making the more traditional business classroom an energizing and enriching place. Selecting learning methods, like selecting educators, is based on understanding our client’s goals and context.

We start by asking, “what will work?” rather than

“what do we have?”

Selecting Methods

Selecting Educators

1000 Educators from 25 Countries

Start a Conversation

We would like to have a conversation with you about your corporate education needs. We hope it will evolve into a working relationship, but in any event, we are confident that we can offer you the benefit of sharing experience, and we know we will benefit from learning about you and your challenges.

North America Sloan Weitzel +1 919 680 5731 [email protected] Africa Vishal Patel +1 919 680 5687 [email protected] China Jane Sommers-Kelly +1 919 680 5610 [email protected]

Europe and Middle East Rafat Malik +44 (0)20 7936 6174 [email protected] Mimi Armstrong +44 (0)20 7936 6146 [email protected] India Nikhil Raval +91 79 6632 4475 +91 99 0991 4316 [email protected] South East Asia Amelie Villeneuve +65 6701 5302 [email protected] Other Vishal Patel +1 919 680 5687 [email protected]