beneficiary accountability (june, 3d riii project review)

8/6/2019 Beneficiary Accountability (June, 3D RIII Project Review)

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Beneficiary

Accountability15 June 2011


2/17

Objective

.

To present the process of capacity building

mechanism in beneficiary accountability practices

To explore the need of partner organization in

implementing beneficiary accountability


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Overview

Awareness on accountability

Practices on beneficiary accountability

Organizational need on implementing beneficiary

accountability


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Awareness on accountability

September, 2010, project review, Yangon

(introduction to accountability)

Followed by project mentoring visit

February, 2011, Project review, Mandalay (3D F

complaint feedback mechanism)

Followed by project mentoring visit especially focuson beneficiary accountability


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Practices on beneficiary accountability

Tools to be used to assess and practices on

beneficiary accountability

Focus on 4 points information sharing

- understanding the vulnerability

- participation

- complaint and feedback


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Tools used in beneficiary accountability

practices discussed at the mentoringvisit

Individual interview

In depth interview Ranking exercise

Reference Good Enough Guide

Interview with at least 3 clients in each organizationand one demonstration of ranking exercise with SHG

members. (PO, FS and CGs included in this visit)


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What is the difference between monitoringand accountability?

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8/17

Photos


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What activities partner organizations

have take action ensuring beneficiaryaccountability?

1. What kind of activities? (monitoring, informationsharing? etc)

2. Do you notice is there any significant changes ofbeneficiaries reflecting the ensuring beneficiaryaccountability?

3. Do you have any evidence to show this

significant changes?4. Any challenges did you face in intervening this

points?


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Organizational need on implementingbeneficiary accountability


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Discussion

???????????


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Assess yourself? (just answer Yes or no)

1. Do we share our objectives, plans and the

implementation processwith beneficiary

communities?

2. Is the beneficiary selection process communicatedand well understood by all members of the

community?

3. Are we sure our beneficiaries can access our

information?

4. Have we considered age, gender and diversity

within our beneficiary groups when disseminating

information?Reference - HAP


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Assess yourself?

1. Do we invite feedbackand make sure people knowhow to give it?

2. Do we have clear proceduresfor the identification

and selection of beneficiary representatives?

3. Do beneficiariesparticipate in the planningordesign of our field activities?

4. Do beneficiariesparticipate in the implementation

of our field activities?

5. Do we report to beneficiarieson our progress?


14/17

Assess yourself?

1. Do we have a clear, formal and transparent system inplace to handle beneficiariescomplaints ?

2. Does our organisation clearly communicate how

people can access its complaints mechanisms, how

to find out more and how to receive assistance ifneeded?

3. Are all complaints recorded and responses

monitored?

4. Were our complaints-handling mechanisms

established in a participatory way?


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Why accountability is important for

NGO?

Building trust with community

Internal and external transparency

Respect to human rights

Donor attractive

Forward sustainability


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What need to be set up accountability

as one organization

Self assessment

Frame work

Action plan

Capacity building training

Community feedback mechanism set up

Review workshop


17/17

Thank for your attention.

beneficiary accountability (june, 3d riii project review)

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