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Benefit Tutor Get to know your UBA Benefits!

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Find out how some of the most used benefits and services of your New Benefit Boost plan work. View our Benefit Boost Benefit Tutor slideshow and Become A Connected Community of Members.

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Page 1: Benefit Boost Benefit Tutor

Benefit TutorBenefit TutorGet to know your UBA Benefits!

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Get to know your UBA Benefits!Benefit TutorBenefit Tutor

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Benefit TutorBenefit TutorGet to know your UBA Benefits!

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Benefit TutorBenefit TutorGet to know your UBA Benefits!

Follow Me to Class!

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Benefit TutorBenefit TutorGet to know your UBA Benefits!

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Class In-SessionClass In-Session

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Class In-SessionClass In-Session

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Class In-SessionClass In-Session

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Class In-SessionClass In-Session

Get to know your:

Member ID Card

Member Benefit Guide

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UBA Member ID Card

UBA Member ID Card

Your Member ID Card

(Front of Card)

Name of Group Accident Insurance Company

Cat = Catlin Insurance Company, Inc.

Name of Membership Plan

Member Websitewww.benefitboost.com

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UBA Member ID Card

UBA Member ID Card

Codes and Phone #s of Popular

Benefits

(Back of Card)

Link to Printable Reference Sheet with Easy Access to Codes & Numbers for all Benefits & Services.

Billing Phone #

Your Member ID Card

# for Member Services for

help with benefits.

Benefit Management Website for Members

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UBA Member GuidesUBA Member Guides

Your Member Guide is located in the Company Email Receipt. Click on the Download Benefits Button and Print or Save your guide. You can request another guide on our website, www.benefitboost.com. Click on Members Forms.

Page 13: Benefit Boost Benefit Tutor

How do I file an Accident Claim?

How do I file a Critical Illness Claim?

What happens when I use CallMD?

How do I order my FREE Vitamins?

What are some of the other most used benefits?

Most Common Questions from Members

Most Common Questions from Members

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How to File an Accident ClaimHow to File an Accident Claim

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How to File an Accident ClaimHow to File an Accident ClaimHad an accident? Did you break a bone, fall off a ladder, have a car accident, or have a lawn mower accident? (Don’t ask - we had one of these!) If you have had a covered accident, you can file a claim with the Group Accident Medical Expense and Group Accidental Death & Dismemberment Insurance Provider. There are 4 steps you need to take in order to file an accident claim.

1.Seek Medical AttentionGo to the emergency room, doctor, urgent care center, etc.

Present your current health insurance card to Provider for service – pay all copays and / or out-of-pocket expenses.

Page 16: Benefit Boost Benefit Tutor

How to File an Accident Claim

Fill Out Claim Form2.

• Go to www.benefitboost.com - Click on Member Forms.

• Click on Accident Claim Form and Print it off.

• Mail or Fax in your Claim Form.

Page 17: Benefit Boost Benefit Tutor

How to File an Accident Claim

Send in your EOBs / Bills3.

• Get your Explanation of Benefits (EOB) from your insurance carrier which shows your out-of-pocket exposure. Send to Accident Claims Unit at the address provided in your Member Guide.

• Get any other related itemized bills / receipts from payments you made out-of-pocket related to the accident and mail in to the Accident Claims Unit.

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How to File an Accident Claim

Get Paid4.• Once your claim is reviewed and approved,

then you only get paid what you actually paid out of pocket minus $100 deductible for that accident, subject to the exclusions and limitations of the coverage.

Policy Form Series AHAG 051 (in LA AHAG AS050) and is underwritten by Catlin Insurance Company, Inc. (3340 Peachtree Rd, NE Suite 2950, Atlanta, GA 30326).

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How to File a Critical Illness ClaimHow to File a Critical Illness Claim

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How to File a Critical Illness ClaimHow to File a Critical Illness Claim

Did you get the unfortunate news that you were diagnosed for the first time for Life-Threatening Cancer; or did you have a heart-attack for the first time; or have a stroke? Survival has its costs! This benefit helps you with some of your out-of-pocket expenses like deductibles, out-of-pocket maximums, travel, bills, childcare, etc. in the event of a Covered Critical Illness. With all that you have on your mind, we wanted this process to be simple. Follow the three easy steps to get your lump-sum benefit amount.

1.Get 1st

DiagnosisOnce you receive that FIRST Diagnosis, it is time to file a claim.

Page 21: Benefit Boost Benefit Tutor

How to File a Critical Illness Claim

2.Fill out a Claim

Form• Go to our UBA Member

website, www.benefitboost.comwww.benefitboost.com - click on Member Forms.

• Mail in Critical Illness Claim form to the address provided on the form.

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3.Get Paid • Once verified and approved, the

Group Critical Illness Insurance Provider will send you a lump-sum check based on your benefit amount and terms of the Certificate.If your FIRST DIAGNOSIS OCCURS in the first 12 months from your effective date, you will get 10% of the total benefit amount.

If your FIRST DIAGNOSIS OCCURS after the first 12 months from your effective date, you will get the full benefit amount.Check Member Guide for Details on Benefit Amounts and Age Limits.

Available to Covered Member and Spouse only. See Group Critical Illness Certificate for terms, details, limitations, definitions and exclusions.

Policy Rider Series AHAG 407 and is underwritten by Catlin Insurance Company, Inc. (3340 Peachtree Rd, NE Suite 2950, Atlanta, GA 30326).

How to File a Critical Illness Claim

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CallMDCallMD

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CallMDCallMD

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CallMDCallMDHello.Doc, I don’t feel well!

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CallMDCallMDLet’s see what I can do to help!

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CallMDCallMD• Call the Number on your ID Card

• Give the nurse your name and information including your health history

• They will verify your membership and a doctor will call back to discuss. (usually within the next hour or so - no more than 3 hours)

• If it is something they can call a prescription for, they will call in a prescription to your pharmacy. (If allowed in your state - non-DEA controlled substances and non-narcotics only)

How To UseHow To Use

Page 28: Benefit Boost Benefit Tutor

Here is a quote from someone that used CallMD:Here is a quote from someone that used CallMD:

“I have the UBA Plan for my family of 4. Both my daughter and I got sick on Friday night. I knew about CallMD but had not yet tried it. On Saturday morning, neither of us felt like even moving. At that point, I decided I would give it a try, especially since I know the first 3 calls were free.

First we spoke to a registered nurse. That call took approximately 10 minutes as she was getting both our medical history. She then stated that she would have a doctor in our state call us back within 3 hours. To my surprise, a doctor called me back 45 minutes later. She gave me step-by-step instructions on a few home remedies to make us feel better and called in a prescription for each of us. I sent my husband to go and pick them up, which only cost $4 each.

By Monday, my daughter was at school and I was at work feeling great! Then on Monday evening as I was driving home, I received a call from the nurse I initially spoke with. She just wanted to make sure that we were feeling better and the medication had been helpful. I told her that we were great, but now my husband and son had got it. She immediately offered to have a doctor call back to consult with them.

So for a family of 4, sick with the Flu, I only spent $16 to get everyone better! Just this experience alone saved me approximately $300 just in doctor’s office visits! Thank you so much for making the UBA Plan available.

”Lisa L. - UBA MemberMagnolia, Texas

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Free Vitamins

Free Vitamins

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Free Vitamins

Free Vitamins

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How to Order Your FREE Vitamins

➡ Go to Member Forms Link on sitewww.benefitboost.com

Free Vitamins

Free Vitamins

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How to Order Your FREE Vitamins

➡ Fill Out Online Order Form➡ Print PDF Order Form

Either Fax in or Email (Using Secure Email Upload)

RECEIVE YOUR ONE-A-DAY SUPPLY OF VITAMINS - Reorder when needed.

Free Vitamins

Free Vitamins

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Other Popular Benefits & Services

Other Popular Benefits & Services

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Other Popular Benefits & Services

Other Popular Benefits & Services

Prescription Discount Card Pet RX Discount Card Emergency Roadside Assistance Graduate Scholarship Program 1800Flowers Discounts Gateway Medicard Travel Assistance Plan and much more...

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Benefit Tutor Graduation Day

Benefit Tutor Graduation Day

Review - Things to Remember

Utilize Your Benefits Utilize Our Member Website

www.benefitboost.comwww.benefitboost.com• Follow us through Social Media• Enjoy your benefits & services

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Better TogetherBetter Together

SMSM

www.benefitboost.comwww.benefitboost.com

A Connected Community of Members

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Better TogetherBetter TogetherA Connected Community of Members

www.benefitboost.comwww.benefitboost.com

SMSM

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Better TogetherBetter TogetherA Connected Community of Members

www.benefitboost.comwww.benefitboost.com

Benefit TutorBenefit TutorGet to know your UBA Benefits!

SMSM

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Benefit TutorBenefit TutorGet to know your UBA Benefits!

Better TogetherBetter TogetherA Connected Community of Members

www.benefitboost.comwww.benefitboost.com

SMSM

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Benefit TutorBenefit TutorGet to know your UBA Benefits!

Better TogetherBetter TogetherA Connected Community of Members

www.benefitboost.comwww.benefitboost.com

ClassDismissed!

SMSM

Page 41: Benefit Boost Benefit Tutor

Benefit TutorBenefit TutorGet to know your UBA Benefits!

Better TogetherBetter TogetherA Connected Community of Members

SMSM

www.benefitboost.comwww.benefitboost.com