benefits realisation: a tool to help evidence the benefits and importance of children and young...
TRANSCRIPT
Great Involvement, Future Thinking
Workshop: Benefits Realisation for
Participation and Involvement
Introduction and Welcome
We’ve come a long way and we can’t lose it
now!
We need to demonstrate the benefits,
effectiveness and value of participation
Today:
• Benefits realisation – used in service
development projects
If your presence doesn’t make an
impact, then your absence won’t
make a difference…
Considering the impact of participation
Introduction to Benefits Realisation
A Benefit is:
“..the measurable improvement resulting from an outcome that is perceived as an advantage”
A Benefits Realisation Plan is a tool:
“…to make sure you get the intended benefits originally planned for your project..”
Having a benefit realisation plan will help:
“…when discussing...how your individual project [participation] is contributing to the overall service improvement programme.”
Benefits Realisation Plan – why?
You can track whether intended benefits have
been realised and sustained after the end of the
project.
It ensures a clear signposting of who is
responsible for the delivery of those benefits.
The steps for developing a benefits
realisation plan (1)
Identification of:
• The desired benefits (and record them)
• The stakeholders that will be most affected by
each identified benefit
• The outcomes and enablers needed for each
benefit
The steps for developing a benefits
realisation plan (2)
Measurement and prioritisation
• Determine how you will identify whether a
particular benefit has been realised
• Allocate responsibility for delivery of these
benefits
• Prioritise the benefits
• Identify the dates for expected delivery of the
benefits
Measurement of benefits
Which area might your project [participation]
improve?Area Benefits that:
Policy or legal requirement are going to contribute towards policy or legal
requirement
Quality of Service mean a customer’s needs/wants can be responded to
in an improved way
Internal Improvement improve decision-making or other internal processes
Process Improvement improve productivity or efficiency
Staff contribute to an improved workforce, both through
motivation and productivity
Financial increase revenue coming in, or save money being spent
unnecessarily
Measurement of benefits
Baseline measures:
• Describe how measures will be collected
• Detail the effort and time frames
• Detail any tools to be used such as satisfaction
surveys
• The sign-off process for the measures
A benefits realisation plan
Desired
Benefit
Stakeholders
impacted
Enablers
required
to realise
benefit
Outcomes
displayed if
benefit
realised
Current
baseline
measure
Who is
responsible
Target
date
Problems with measuring benefits
• Are the improvements attributable to our
project or not?
It’s more important to measure and acknowledge the change has happened (or not) - attributing the cause can come later
• Isn’t it time-consuming and hard?
Plan, plan plan!
• There’s no need to start measuring our
benefits yet….
Start measuring straight away – baseline needed!
Reviewing the benefits
At the end of the project, this might guide your discussions
about the benefits that have been realised:
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