· besides services in estonia and latvia estma has companies and representa-tions with operations...
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ESTMA\ Global logistics solutions
Evolution Constant“It is a small piece with a big message that I really believe – the most successful people don’t sit around waiting for good things to just magically happen to them, they make it their business to make the best deal for themselves, in all areas of life.”
- Sergei Ignatenko, ESTMA founder
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ESTMA was established on May 18, 1990 as the first privately owned mari-time agency in the former Soviet Union. All this time is marked with
successful and fruitful business relations and devoted service to you. Through-out the years we have encountered many obstacles and difficulties, changing social and economic times, but at the same time we have learned and gained better knowledge of our business. We manage to confront the hindrances and continue in the 21st century with growing confidence, stability and economi-cal ascendancy. Company experience is multiplied, filtered through our history, formed traditions, day-to-day practice, organizational order and channeled by our team into continuous potential.
We systematically enlarge our presence in Baltic States, C.I.S. and Russia. This will allow our customers to receive a full complex of up-to-date, quality, tech-nological services at the world standards always and everywhere. In addition to our main office in Tallinn ESTMA has at its disposal ESTMA SIA that operates in Latvia and offices in the largest Estonian ports. Today we are glad and proud to announce that we own fully self-sufficient offices in Russia (Moscow, Saint-Petersburg and Volga) to allow our customers controlled distribution and door delivery on the territory of Russian Federation.
Besides services in Estonia and Latvia ESTMA has companies and representa-tions with operations in Russia, Lithuania, Ukraine and USA.
High level of professionalism of the managing team and the employees is a testimony of stable operations and development of any organization. Today, our managing team consists of people with unique professional expertise and thorough knowledge in the area of freight forwarding and maritime services. Along with managing directors who endow the company greatly in the course of many years, there are new, talented and energetic personnel who graduated from top home and foreign universities, marine and business schools. They adopt the experience of their senior colleagues and apply personal knowledge and skills in the area of contemporary managerial methods.
As an ESTMA customer and partner, you have helped us to become one of the Baltics’ leading suppliers in logistics, so we thought the least we could do for you is to continue providing outstanding services. Valuing highly our immacu-late business reputation, we will henceforth carry out all obligations to our customers and partners.
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Reliability, time-scale and efficiency are the main service criteria at ESTMA.
Freight forwarding in ESTMA incorporates arrangements for bulk and general cargoes of all categories going for import, export or transit.
ESTMA provides contracts for rail, road, air, marine (including regular lines) and multimodal transportation generating the most effective solution for cargo to reach its destination safely.
We offer both fixed products and special individually customized solutions to suit needs of our customers depending on time limitations, size and nature of the specific cargo for transportation, as well as route and transport choice.
ESTMA organizes full package solutions of comfortable door-to-door delivery, receipt, handling, warehousing, quality and quantity control, insurance, cus-toms clearance and other shipping services of goods.
Since inception one of our areas of expertise has always been containerised cargo shipments by all suitable modes of transportation all around the world.
Fixed FCL/LCL services by liner vessels all over the world.Unstuffing containers and dispatch by any conventional transport.
ESTMA’s highly qualified and experienced staff constitutes our customers’ guarantee for unrivalled personalised service and tailored solutions to fit their own particular needs.
Freight Forwardingrail / road / sea
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ESTMA co-operates with most of the leading and smaller air-carriers.
ESTMA Ltd with its dedicated division Estma Air – head office
in Tallinn and branch offices in Latvia and Lithuania is one of the largest air forwarders in Estonia. We special-ize in airfreight, urgent shipments, aerospace logistics, air cargo charters and deliveries in small vans all over Europe. We offer local cargo distribu-tions for our customers and partners in Estonia for import air cargo.
Representing airlines well known in the world, we can be most flexible in our selection of different flights and means of transport to meet all time- and price-sensitive requests.
Air
Estma offers both fixed products and special solutions, considering the particu-lar requirements of the customers:
Airport to airport services Door to door services Combined services Distribution Courier services Bullet van (dedicated cargo van) service Air cargo charters Special services
Estma together with the whole worldwide network of partners has divided its airfreight activities into four different products, offering our customers better solutions to satisfy clients’ requirements.
Aerospace logistics (aircraft spare parts’/ aviation materials deliveries) Ship spares’ logistics (ship spares’ urgent deliveries)
General cargo traffic
ESTMA is an IATA cargo agent and ISO 9001 certified company.
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Our vision is to be the leading provider of Port Agency services within our specified markets.
In global competition, the winning companies are those that can put together a team of people with the best knowledge and highest enthusiasm.
Ship Agency
ESTMA provides a comprehensive Port Agency services in all major Baltic ports. We possess extensive work expe-rience with all types of vessels (from cargo to passenger ships and navy vessels) in all ports we serve. Apart from
providing high-standard port agency services, our strengths include:
Extensive global presence in Baltic harbours combined with the in-depth knowledge of our regional personnel enables us to provide effective, innovative and cost-efficient port and marine solutions. Customers can expect a uniform quality of service in every port where we are active.
Due to recognized commitment to the industry we enjoy close working relationships with terminal operators, harbour authorities and port service providers in all locations, helping us to achieve our aim of ensuring a speedy turnaround for vessels with minimum delays and costs.
Other strengths attribute to continuing support of high-standard services to our customers:
Reputation for operational excellenceStrict compliance with health and safety requirementsWell-trained and experienced teams that operate our networkAssisting clients in their negotiations with port authorities, stevedores, port service companiesCentralized accounting system for the conventional distribution of disbursement accounts and full documenta-tion management using the latest technologyInsured operations
The head office of ESTMA Agency Department is located in Tallinn, Estonia. Regional offices and service destinations are in following major harbours:
Estonia: Muuga, Paldiski, Kunda, PärnuLatvia: Ventspils, Riga, LiepajaLithuania: Klaipeda, ButingeRussia: St. Petersburg, Primorsk, KaliningradUkraine: Odessa, Kherson, Kerch, Mariupol
Our teams work round-the-clock to serve our customers 24 hours a day, 7 days a week, 365 days a year.
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Liner Services
Ship BrokerageWe believe in the importance of partner relationships.Relations built on the ship brokers motto “Our Word is Our Bond”.
Ship brokerage has changed during the last decade. Nowadays principals come to us for accurate information about the tendencies of shipping market as well as for assistance in negotiations and contracts.
ESTMA assists in chartering of different sizes of bulk, liquid and general cargoes. The main focus is on the Baltic industries import and export cargoes within Europe. Trustful connections with owners and charterers enables us to provide our customers with quality service within the scope of its activities as tanker and dry cargo chartering.
We also quote for project cargoes and combined sea and inland transportation.
Last but not least, our independence from shipping and financial institutions guarantees to our customers maximum pri-vacy and confidentiality regarding their operations.
Liner agency service is another successfully practised field at ESTMA. We are a ship agent and provide special booking offers for liner services.
On-carriage to the Baltic States, C.I.S. And Russia Over-beam cargo handling Ro-Ro cargo booking and handling
Daily Ro-Ro cargo traffic from Tallinn (City Harbour) to/from Helsinki (Kata-janokka) on the Viking Line’s m/s “XPRS.”
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Cruises & Shore Excursions
Since the year 2000 ESTMA performs shore excursions in a well-balanced tandem with cruise ship agency services. The connection of services of
ship agent and tour operator guarantees the most dynamic arrangements.
Our Shore Excursions team is offering the imaginative tours for highest ex-pectations. To double-guarantee safety of cruise passengers ESTMA possesses Public Insurance Liability Certificate.
The unique value of Tallinn Old Town lies first and foremost in the well-pre-served completeness of its medieval structure, which has been lost in most of the capitals of Northern Europe. Since 1997, the Old Town of Tallinn has been on UNESCO’s World Heritage list.
ESTMA’s shorex agents manage an effective variety of on-shore excursions and complementary activities for cruise passengers.
Historical toursSporting arrangementsLeisure activitiesNature tourismShopping tours
By coordinating the information in every step of the service we provide all needs of passengers at the maximum level of comfort.
Our private guides with specialised knowledge in versatile areas convey to tourists and help them to realize the experience of the Baltic-Estonian charac-teristics.
Not only guides’ knowledge of the subject attributes to the interest and joy of comprehension, multilingualism is another essential component - excursions are offered in more than a dozen world languages.
Apart from general tours we organize separate group and individually guided tours in addition with leisure and entertainment programs in Tallinn and other cities and locations in Estonia.
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Warehousing
ESTMA Terminal Ltd. provides a high-grade of professional, warehousing and terminal services. It also has a customs license for providing bonded
warehouse services.
Warehouse acts as a consolidation and distribution centre for European and third country cargoes.
The entire warehouse complex is insured and is under constant professional manned, electronic and video surveillance. All safety measures are strictly enforced.
Storage capacity and Service facilities
Covered storage: 12,000 sqm for 3,900 pc of EUR/FIN.Open-air storage: 3,000 sqm for 100 pc of car, 64 pc of containers (20’), 23 pc of trailers.Container depot: 8,000 sqm open air storage area for containers and trailers.
Terminal has at its possession a direct railway branch with an immediate access to the main railroad.
ESTMA Terminal performs quality control, cargo inspection and regular stock checks practising flexible handling operations with wide variety of cargoes.
At ESTMA Terminal we handle all necessary documentation including all custom formalities.
Please request further info atTel: + (372) 504 4437 + (372) 6379 376Fax: + (372) 6379 351 e-mail:[email protected]
We are sure we can find a solution suitable for Your business!
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World Map
U S A
CANADA
MEXICO
BRAZIL
ARGENTINA
CHILE URUGUAY
PERU
SWEDEN
NORWAY
DENMARK
UK GERMANY
FRANCE
SPAINPORTUGAL
ITALY
ALGERIA
NIGERIA
MOROCCO
ANGOLA
NAMIBIA
BOLIVIA
COLOMBIA
ECUADOR
VENEZUELA
CUBA
GUATEMALAGONDURAS
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ESTONIALATVIA
LITHUANIA
RUSSIAN FEDERATIONFINLANDSWEDEN
GERMANY
PEOPLES REPUBLIC OF CHINA S.KOREA
INDIA
AUSTRALIA
ITALY
MALAYSIA
INDONESIA
VIETNAM
KAZAKHSTAN
TURKEY
EGYPTLIBYA
JAPAN
SAR
UAE
ANGOLA
NAMIBIAMADAGASCAR
SOMALIA
SUDAN
PAKISTAN
IRANIRAQ
UKRAINE
THAILAND
PAPUA NEW GUINEA
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Quality Standards
Individual customized approach to services rendered to customerswith no room for error and 24/7 stand by for your convenience
QIt is important for us to supply professional reliable service for all the activi-ties that support our customer during the supplier-customer exchange. This includes all pre-sale, sale and post-sale activities.
All business units of ESTMA are qualified for ISO 9001:2000 Certificate for global logistics. This certificate forms the basis for flexible correctly organized service to our customers.
ESTMA is an associated member of FIATA (International Federation of Freight
Forwarders Associations), IATA (The International Air Transport Association),
BIMCO (The Baltic and International Maritime Council) and Estonian Chamber
of Commerce and Industry, NALSA (Latvian National Association of Shipbro-
kers and Shipping Agents) which all have recognised the outstanding perform-
ance of the company in the freight forwarding market over the years.
Insurance. In addition we safeguard our operations by insuring our and the
risks of third parties involved with Freight forwarders insurance, Public Liability
Insurance Certificate and alike.
We possess some of the world-class advantages: openness, language proficiency, willingness to develop and a newly-established confidence.
Quality & Environmental Safety
ESTMA has always pursued a policy to enhance its systems through voluntary improvement to achieve an operational performance which is
subject to continuous development.
Getting the service right every time is the single most important activity. At ESTMA you will meet dedicated people with the right attitude.
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Your bright ideas! Call ESTMA+(372) 6401 800
CONTACT US:
Tallinn, Estonia 17 Sadama str., 10111 Tallinn, EstoniaTel: +(372) 6 401 800 / 6 401 801; Fax: +(372) 6 313 560; Telex: 173889 ESTMA EEE-mail: [email protected]
Riga, Latvia 30/1 Ganibu dambis str., LV-1005 Riga, LatviaTel: +(371) 6 7783 940 / 6 7783 942 / 6 7783949; Fax: +(371) 6 7783 947; Telex: (537) 1 734 04 ESTMA LVE-mail: [email protected]
Klaipeda, Lithuania 18/6 Birutes str., 91210 Klaipeda, LithuaniaTel: +(370) 6 980 4949; Fax: +(370) 4 638 1182E-mail: [email protected]
St. Petersburg, Russia 35a Marshala Govorova str., 198095 St. Petersburg, RussiaTel: +7 (812) 740 3486 / 740 3485; Fax: +7 (812) 740 3483E-mail: [email protected]
Moscow, Russia 6a 4ja ul. 8go Marta, office 501, 502, 127165 Moscow, RussiaTel: +7 (495) 645 2645; Fax: +7 (495) 645 2601E-mail: [email protected]
Samara, Russia 45 Aerodromnaya str., office 501, 502, 443070 Samara, RussiaTel: +7 (846) 373 5680, Fax: +7 (846) 373 5680E-mail: [email protected]
Odessa, Ukraine 13 Gaidara str., office 408, 65078 Odessa, UkraineTel: +(380) 487 385 991; Fax: +(380) 487 657 492E-mail: [email protected]
Beijing, China 20 Lanhe Mansion, rm.1402B, Changyangmenwai Road, 100020 Beijing, ChinaTel: +(86) 10 658 821 08, Fax: +(86) 10 658 820 78E-mail: [email protected]
USATel: +1 (562) 761 7605, Fax: +1 (562) 286 8024E-mail: [email protected]
ESTMA Terminal 6 Paemurru str., 74114 Maardu, EstoniaTel: +(372) 6 379 376; Fax: +(372) 6 379 351E-mail: [email protected]