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Best OSH PracticesBest OSH Practices

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"Is this pole safe to climb?" A CLP worker asked his gang leader.

"I will check it by hammering test!" His gang leader said.

This is the traditional and simplest way to identify the condition of a

pole. A noticeable rebounding force with a solid sound will be

observed when a hammer knocks on a healthy pole. However,

"hollowed" reflected sound indicates the pole may have some

problems.

Pole climbing, inspection and maintenance are normal routine tasks

to overhead line workers. Although the strength of a new pole is

very strong, it decreases after years of service. Interferences such as

corrosion on steel poles, fungal and termite attacks on wood poles

accelerate the deterioration. The diagnosis of hammering test

depends mainly on the skill, experience and consistency of the

linesmen. Therefore, objectivity of results on the hammering test

IntroductionHong Kong Occupational Safety and Health Award Forum and AwardPresentation Ceremony was successfully held on 10 June 2003. Allawards including Safety Management System, Safety TechnologicalAchievement, Safety Enhancement Program and Safety Promotionwere announced. Gold Award winners were invited to share theirvaluable experience in this issue of Link. All trades can benchmarkthe successful experiences to improve the safety and health standardsat workplace.

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Mechanical Proof Load TestingMechanical Proof Load Testing

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cannot be guaranteed. The Safety

Technological Achievement winning

award "Mechanical Proof Load

Testing - MPT" is an advanced and

scientific technique to positively

prove the pole st rength and

foundation integrity at the same time.

MPT is designed, based on the theory

of bending moment, to test a pole

with mechanical load exerted on the

pole by means of a hydraulic system,

within its critical range at the ground

level. The horizontal component of

the test load applied to the pole is transferred to the pole including

the foundation. If the maximum target load is resisted safely and

without a prescribed pressure drop in the hydraulic pressure gauge,

the pole is considered to be safe.

The testing equipment includes a hydraulic ram, pressure gauge,

hydraulic pump, and other accessories. They are made of lightweight

aluminum alloy for easy transportation and installation. In addition,

a user-friendly MPT program is pre-installed in a handheld computer

to guide the operator to calculate the target test load and the test

direction.

If the condition of a pole is identified to be failed or unsatisfactory, it

will be reinforced through various reinforcement methods depending

on the types of failure. If the degree of failure is serious, the pole will

be replaced immediately. The new technique significantly improves

the pole replacement process, only problematic poles are replaced

as needed. As a result, the return of investment on manpower, time

and expenditure can be fully maximized.

The technique is not limited to electricity poles testing. It can be

applied to any pole structures ranging from lighting poles, columns,

street name posts and traffic sign posts on highways to basketball

goal poles in playgrounds. The test is repeatable, accurate and

objective. By using MPT, poles having potential risks will be detected

and rectified before they finally fail and collapse. After the successful

launch of the MPT Program in early 2001, over 20000 poles have

been tested. Only around three percent of them were identified to

have some potential risks of failure. They were reinforced and the

risks were eliminated. The reinforcement was done so effectively to

prevent further pole deterioration. The overall service life of the poles

is extended and operational safety is guaranteed as well.

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Achiering Gold Award among the Safety Enhancement Program

carries great weight to Hongkong Post. It not only marks the success

of the "Improvement of Mobile Post Office Working Environment"

programme, but also recognizes the concerted efforts of all

Hongkong Post members in raising productivity by excelling through

teamwork, as well as caring about the needs of customers and staff.

Mobile post offices (MOBs), likely not to be known by urban dwellers,

first came to service for residents in rural and remote areas in the

New Territories on 14 March 1960. At the outset, there was only one

MOB. Now, it has grown to three. In light of our increasing concern

over providing quality service with better facilities, and the rising

awareness of occupational safety and health (OSH), the design and

facilities of MOBs that Hongkong Post had put into service a decade

ago was found to be less than satisfactory.

As the vehicles in use are due for replacement, Hongkong Post

therefore substituted them with liquefied petroleum gas (LPG) light

buses that are more environmental friendly. The new type of MOBs

is equipped with tailor-made facilities that relieve the problems of its

old model.

Identification of problemsOSH issues and Environmental protection are the core concerns of

the improvement programme. The main problems are summarized

as follows:

� Improper functioning of engine and generator which give rise to

air and noise pollution;

� Insufficient support for

attached canopy which may

cause potential hazard to

customers and staff;

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� Deteriorated air-conditioning system which brings about poor

ventilation at workplace;

� Insufficient storage and lighting facilities which result in poor

housekeeping ; and

� Uncomfortable counter setting which causes fatigue and injury to

staff.

Planning and implementationOn the meetings held by the management and Local Safety Groups,

valuable suggestions on improvements were collected from frontline

staff. Ongoing studies and deliberations were conducted to work

out the improvement programme for MOBs. The new MOBs are all

in service now.

Features of the new MOBsThe features of the new MOBs are summarized as follows:

Vehicle Type

� External generator is not required by the LPG MOBs, thereby

greatly reducing the air and noise pollution as compared to the

old ones.

� Tropical roof is installed to insulate against the heat from direct

sunlight.

� Ventilation and air-conditioning system is driven by a powerful

energy supply installation thereby improving the air quality inside

the vehicle.

� A safe and user-friendly retractable canopy is installed to provide

a shelter for customers queuing for service.

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Lighting System� Additional fluorescent tube is installed above each counter so

that our staff's vision would not be impaired by insufficient

illumination.

Storage facilities� Tailor-made lockable cabinets, leaflet holders and aluminum cash

boxes are provided to maximize storage capacity. Objects are

neatly arranged and injuries caused by twisting or falling objects

have been greatly reduced.

Counter design� Table corners are cushioned

to reduce the risk of injury.

� Low-platform scale is installed at the rear of the vehicle to avoid

repeated lifting of heavy articles to a certain height so as to

minimize the risk of injury to customers and staff.

� Chairs are secured with restraint stripes to prevent collision with

other objects in the moving vehicle.

� Plastic roller shutters are provided at counter to keep stationery

or objects from falling.

Outcome� A safe and pleasant environment is provided to our staff and

customers with the new environmental friendly MOBs;

� The risk of fatigue and injury during counter operations is greatly

reduced; and

� Productivity is enhanced as a result of installation of more flexible

facilities and improved working environment.

This improvement programme proves to bring benefits to customers,

staff and Hongkong Post. Our staff and customers have been very

satisfied with the facilities and settings of this new MOB ever since

its launch in March 2003.

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The need for safety promotion for CLPPMaintaining high standard of safety and health of its employees and

achieving "Zero Accident" are the corporate goals of CLP Power.

With over 4,000 direct employees and contractor labours, the

daily operations of the Company, from electricity generation to

distribution, are quite complex and of high risk in nature. Human

error was found to be one of the major causes of previous

accidents. Implementation of a comprehensive safety promotion

p r o g r a m m e i s

therefore essential

in enhancing the

safety awareness

and competencies

of employees and

contractors, and in

p r e v e n t i o n o f

accidents.

Strategies in planning and implementation ofsafety promotion programmeBased on the Company's risk profiles, previous safety performance

and incident cases, and the current operational needs, comprehensive

series of safety promotion programmes with specific objectives are

planned throughout the year.

Implementation of major promotion programmes are aligned through

various cross-business group SHE committees to ensure effective

co-ordination.

All level of staff, particularly the frontline staffs are actively

participating in planning and organizing the events. Their efforts in

promoting safety awareness are widely recognized.

The senior management of CLP Power supports and actively

participates in most of the safety promotion activities to

demonstrate the management commitment in nurturing safety

culture of CLP Power.OMMO�� !"#$%&'()*+,CLPP SHE Day 2002

Rp�� !"#$%5S Good Housekeeping Competition

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The safety promotion programmesThe safety promotion programme for CLP Power employees can be

categorized into 4 types according to the specific objectives of the

programme.

Job safety promotion includes Job Safety Analysis (JSA), Pre-work

Risk Assessment, Behaviour-Based Safety Observation (BBSO), U See

U Act, Safety Suggestion Scheme, Quality Control Circle and 5S Good

Housekeeping.

General Safety Awareness / Culture Promotion includes SHEQ

Charter Signing by representatives from all level of employees; Annual

CLP Power Safety, Health & Environment Day for all employees and

their family members; Annual CLP Power SHEQ Week / Fortnight

with series of SHEQ seminars, workshops, driving skill tests, safety

games and technical visits; Internal Safety Quiz Competition; Open

Competitions and; Series of Safety Seminars.

Traffic Safety Promotion includes Micro Driving Skill Assessment;

Defensive Driving Course; Safety Driving Competition; Traffic Incident

Experience Sharing Forum and; Traffic Black Spot Identification.

Health Promotion Programme includes Healthy Living Programme;

Office Ergonomics Programme and; Stress Release Programme.

The promotion activities in CLP Power are conducted in various

formats such as talks, seminars, forums and conferences, technical

visits, safety competition, games and fun days. Safety information

are disseminated to all staff through various means and channels

such as posters, display

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displays / broadcasting,

n e w s l e t t e r s a n d

bulletin, company web

pages, etc.

Series of talks and seminars are conducted throughout the year for

electrical / building contractors to enhance their safety awareness in

handling of electrical plant, and for general public on home electrical

safety.

The safety performance of CLP Power has been continuously improving

and outperformed the HK industry average. Internal staff survey reveals

that there is very strong safety awareness among general staff in the

Company. This obviously demonstrates the positive result of the safety

promotion programmes conducted over the years.

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Health and safety are core issues for Gammon Skanska. Excellencein health and safety management is not only essential for ensuringthe safety of our workforce and promoting a healthy environment,but is also of strategic importance when developing new marketsand services and identifying future risks to the business. We believethat a health and safety conscious and environmentally awarecompany will be more successful in the short, medium and long term.

Achieving our mission to provide a workplace that is without accidentor incident requires a concerted effort across Gammon Skanska. Wehave put a lot of effort to establish a sustainable health, safety andenvironment management system beyond the fundamental elementsof a safety management system.

Shareholder Support• Our shareholders, Jardine Matheson and Skanska AB fully support

our commitment to high health and safety standards.

Top Management Commitment• Our Group-wide HSE policy describes our long-term commitment

and provides clear guidance to all staff. Our Director for HSE,Quality and Design, Group HSE Manager and Safety and Membersof the Environment Action Committee are responsible for guidingthe implementation of the policy through our Health, Safety andEnvironmental Management Systems.

Gammon Skanska's Brand Values• Central to Gammon Skanska's brand values is our commitment to

safety and the environment. The values were part of GammonSkanska official re-branding ceremony in March 2002.

Clear Responsibility• The Board of Directors reviews our health and safety performance

on a monthly basis and ensures that we live up to the health andsafety principles in our brand values. This is facilitated through aBalanced Scorecard, which is one of our key performancemanagement tools. Health and safety targets are included in theScorecards for Directors, Contracts Managers, ConstructionManagers and Project Managers.

Customer Focus• We proactively survey clients about our performance on HSE and

other issues. The results indicate that clients attach greatimportance to safety and that they also perceive our safetyperformance as being strong.

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Responsible to Society• We adopt a policy of pro-active engagement with the Labour

Department, Electrical & Mechanical Services Department andEnvironmental Protection Department and other regulatoryauthorities in Hong Kong to ensure that a responsible attitude istaken during both project planning and construction stages.

Resources Rich• Project Managers will be supported by a team of professional safety

officers, who play a key role on site. To support the sitemanagement, the company ensures that staff and sub-contractorsare well trained and encouraged to actively participate inimplementing the Gammon Skanska's Health and SafetyManagement System.

HSE League Table and Incentives• In 2002, we introduced two innovative schemes in Hong Kong,

namely, the HSE League which ranks projects in terms of their HSEperformance; and a structured company-wide HSE Bonus Scheme.

Subcontractor Management• The HSE approach proposed by a sub-contractor is assessed

during tender evaluation and selection. During the constructionphase, HSE performance is closely monitored and controlledthrough effective communication and supervision, regular HSEinspections, audits and appraisals.

Workers' Injury Risk Management Programme• Gammon Skanska introduced this innovative scheme with the aim

of actively assisting injured employees and subcontractors. The panelof doctors appointed under this programme provides proper medicaltreatment to the injured workers and in addition to that otherprofessionals are engaged to provide them with personal attentionon rehabilitation in order to facilitate their early return to work.

Continuing Professional Development• Site management, operations staff and safety professionals are

encouraged to exchange experience and learn through activeparticipation in local and regional training courses, forums,conferences and benchmarking visits.

A Learning Organization• In 2002, we established Gammon Skanska Academy to better

equip our staff with the right tools so as to allow them to take upchallenges that they may encounter in the day to day activities,particularly on health and safety.

Recognition• In Hong Kong, Gammon Skanska has been certified to the ISO9001and

ISO14001 standards, and OHSAS18001 specifications respectively.

Achievement• Our safety performance is showing steady improvement with

accident incidence rates recorded both in Hong Kong and in theRegion falling over the course of 2002 and continuing to decreaseon a year-by-year basis.

10

Partnering with Contractors

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The characteristics of CLP Power's SafetyManagement SystemsCLP Power's SHE Management System did not appear all of a sudden.

Since 1990, the 5-star system has been adopted to manage safety

risks. The system applies to all employees and contractors and focuses

on workforce and shop floor personnel. Around 1995, the system

itself has gradually become part of our workforce's daily responsibility.

This change has given rise to the establishment of an integrated

SHE policy and a comprehensive SHE management system (SHEMS),

where the "Plan, Do, Check, Act" cycle is used to drive the system.

The system comprises motivating elements such as the SHEQ Policy,

legal requirements, objectives and targets. High-risk tasks and

activities are then identified and communicated to all employees

and contractors. Shop floor oriented programs are then developed

to eliminate these risks wherever possible. These also include

frequent emergency drills to ensure an effective crisis and emergency

management system. Finally, regular inspections and audits

performed by both internal and external parties are there to

guarantee continuous improvement.

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The concept of Partnering with Contractorsand its benefitsCLP Power fosters partnership with contractors who demonstrateexcellence in SHEQ performance for their services and products. Ithas driven the entire industry towards excellence in safetyperformance at an accelerated rate. CLPP and our contractors respectthe same policy, follow the similar management system practices,work in unison on training programs and procedures, perform thesame monitoring programs and undergo the same managementauditing programs for continuous improvements.

Participation and Cooperation of Employeesand ContractorsApart from management support, contractors and employees'participation in safety programs also brings about a holistic approachtowards the entire management system. For example, contractorsare required to prepare a detail risk assessment according to theirwork nature and include this in their SHE plan for all major projects.In addition, on-site pre-work risk assessments are performed throughU See U Act, Pre-work Risk Assessment (Take 2) and JSA programs.CLPP has also adopted our contractors' high standard in road openingworks, which has increased the safety of both staff and the public.

With inspiring safety results, the success of working with the samestandards has become obvious. Hence these have given managementa belief that partnering is continually driving CLPP and the industrytowards a positive safety culture.

Designing and introducing new program always has its difficultiesduring implementation. When commencing programs for such a largecompany, usually the programs are introduced in phases andmanagement commitment plays a very important role. Thecommitment of management from both CLPP and our contractors isthe real drive towards a successful management system. Eachmanager's persistent willingness in promoting and regularparticipation in the programs have given frontline staffs andcontractors confidence in performing well in the area of SHEQ.

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OMMP�� ! "#$%Contractor seminar 2003

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○

�� !"#$%&'()*+,-./0�� !"=E��=qÉä=W=ORNS=URRSFMr Lee Kam Shing, Group HSOE Manage, Gammon Skanska Limited

�� !"#$%&�� =E��=qÉä=W=OVON=OUMVFMs Agnes Chow, Retail Business Division, Hongkong Post

�� !"#$%$&'()*+, -. /(01�� !"=E��=qÉä=W=OSTU=SQPQFMs Daisy Chan, Public Affairs Manager (Power Systems) of CLP Power Hong Kong Limited

�� !"#$%&'()*+,-'./0123If you wish to have further details on individual project, please contact respective winning organizations :

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“OSH Link” is a bilingual newsletter published by the Occupational Safety &Health Council. The Council accepts no responsibility for any views expressedin any articles published in the “OSH Link”.

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Study visit is one of the effective ways of benchmarking. To provide opportunitieson understanding the implementation of OSH best practices, Green Cross Groupwill organize two benchmarking visits welcoming your participation:

1. Visit to Kowloon HotelIn April 2003, Kowloon Hotel achieved a distinction of being the first hotel inHong Kong, and one of the first few hotels in Asia awarded an internationallyrecognized certification, the OHSAS18001:1999. Counterpart hotels or cateringpremises are welcome to participate for experience sharing.Date : 23 September 2003 (Tue) Time : 2:00pm - 5:00pmFee : $50 (including insurance) Quotas: 20

2. Visit to CLP PowerCLP Power has always been pioneering in OSH development and has strongsafety awareness among the staff and the contractors. Its safety performancehas been continuously improving and is far better than HK industry average.CLPP has also attained 3 gold awards in Hong Kong OSH Award 2003 namelySafety Technological Achievement Award, Safety Promotion Award and SafetyManagement Award. Please grasp the chance for benchmarking best practices.Date : 21 October 2003 (Tue) Time : 1:00 pm - 5:00 pmNominal Fee : $50 (including transportation fee and insurance) Quotas: 30

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Please ✓ in appropriate ❏ :❏ Visit to Kowloon Hotel (23 September 2003)❏ Visit to CLP Power (21 October 2003)