best practice in the uk an approach to hospitality and tourism education and training john swannie
TRANSCRIPT
Best Practice in the UKAn Approach to Hospitality and Tourism Education and Training
John Swannie
Strategy
• "Strategy is the direction and scope of an organisation over the long-term: which achieves advantage for the organisation through its configuration of resources within a challenging environment, to meet the needs of markets and to fulfil stakeholder expectations”
Or
• Ensuring we have the capability and the will to meet a new or emerging challenge
NotFitting current capability to meet the future and
thus preserve the status quo.
Capability?
• Curriculum – Designing and delivering the best, most appropriate Education and Training
• Culture – having the will/motivation to challenge and change.
Curriculum Design
• Team Decision Multi Agency involvement - Funding bodies,
Sector Skills Council, Research bodies, Curriculum delivery specialists, Local & Regional Authorities, Awarding Bodies, Critical Friends and Decision Makers. EMPLOYERS
OR Miss tricks and face prospect of failure.
Once upon a time in Blackpool
1. It was teeming with the bucket and spade brigade.
2. Enter Freddie3. Degeneration – (Panic!)4. Competition based on price not quality5. Regeneration Strategy6. Masterplan, ReBlackpool
The Journey
• Government Plans for Supercasinos• Atlantic City• Curriculum Design, Accreditation, Delivery• Specialist Facilities and Staff• Major Contracts with Gala Coral, Grosvenor and
Carnival Cruiselines• Beacon Award for Curriculum Design Innovation• Regional and National Training Award for 6 year
Partnership with Gala Coral.
Gaming
Other Successes
• Taxi Driver Training – Blackpool Council Licensing Department –800+ drivers trained
(100% Retention, Success and Achievement)• Cost Effective Delivery Models• Licensed Retail Training :• Initial Conversation between local MP and the College
Principal• Fylde and Blackpool Councils involved and the Police. New
Curriculum written focussed Bar Staff and the challenges of Binge and Under Age Drinking
• Welcome Blackpool
Strategic Positioning
• Restaurants and Kitchens are strong marketing tools – but very expensive resources
• National and International Competitions ( as long as you do well!!!)
• Skills to level 3• Level 4 onwards – Foundation Degrees• Hospitality at Blackpool and the Fylde College
delivered through 2 separate schools which can lead to tensions.
2003 - 2010
• Self Confidence & Credibility• Client Confidence• Income and Funding Opportunities• CoVE status• Training Quality Standard application
• Local Market Saturation and the Economy in the gaming sector promotes a need to engage with technology to deliver nationally
Comprehensive Spending Review
• Threats• Quality Processes• Reduction in Providers• Changes to Funding
(again!)
• Opportunities• Greater Emphasis on
Workplace delivery models
• Improved Employer Involvement
• Improved Apprenticeships
• Improved Apprentices• Improved Product
BTEC Single Solution costs approx 150 per candidate
Contract Values Apprentice Advanced Apprentice
16 – 18 3555 477919 – 24 1584 217125+ 1238 1707
Statements of the obvious
• Regard and respond to funding priorities matched to local economic needs
• Be demand led.• Understand and Meet employer needs• Long Term Sustainability• The challenge therefore is to design, create
and deliver a curriculum now that will be fit for purpose in 2017.