best practice talent management model dianova portugal 2011
DESCRIPTION
Dianova Portugal Talent Management Model 2011-2012: a Team commited in its balanced work-life project towards a sustainable social good purpose!TRANSCRIPT
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 1
Dianova Portugal: mobilizing Talents with Sustainable Social Purpose! Best practice show case, November 2011
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 2
Dianova ONG with Special Consultative Status to the Economic and Social Council of
United Nations in the fields of education, youth and addiction related issues
Member of Dianova Network
(11 countries)
Agent of Social Innovation and
CSR
Agent of Social and Solidary
Economy
Promoter of Social Change
PRO
TOC
OLO
S
AFI
LIA
ÇÕ
ES
Training and Diploma courses of
Individuals and Organizations
Addiction treatment and reintegration
Health Education & Prevention
of Risk Behaviour
Community Development
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 3
Delivering the Promise Social Impact (outputs) 2007-2010
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 4
P R O C E S S
People – Laedership –Organizational Culture
Offline and Online Tools
Technical management of change processes
Positive Change vs Sustainability and Organizational
Development
• What procedures and skills do we need? • What do we need to change? • How can we manage change abiding by our core values?
Strategy Communicating change
Proactive/construtive flow
Awareness | Understanding | Commitment| Change
Information | Dialogue | Engagement | Recognition
+
+
Change & Talent Management Long-term positioning towards Sustainability
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Our team
40 Employees
85% Direct
15% Indirect
Areas
79% Programs 21% Administration
& Management
Contract
60% permanent 25% fixed-term
15% external collaborators
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 6
Our Team
Gender
58% Female 42% Male
Background
30,3% degree 52,5% high school 15,2% elementary
Age
Average 39,5
Talent Retention
Rate 98,1%
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Dianova Talent Management Model
Talent Management
Ope
ratio
nal d
ecen
tral
izat
ion
/ St
rate
gic
cent
raliz
atio
n
Flow
ing
Com
mun
icat
ion
and
Info
rmat
ion
avai
labi
lity
Renewal and redeployment
Recruitment And
Socialization
Skills development
Quality of Working life
Performance management
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Dianova Talent Management Atracting + Mobilizing + Retention = Success
ONGOING ACTIVITIES
ALIGNMENT & EVALUATION
INTERNAL & EXTERNAL
COMMUNICATION
KNOWLEDGE
INTERNAL & EXTERNAL SYNERGIES
DEVELOPMENT OF POTENTIALS
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 9
Dianova Talent Management Model
A guide to human resources
management
Catalyst of processes within the
Organization
Increase of focus on management→ motivate and retain personnel (needs vs
expectations)
Criteria for action to facilitate daily
management vs Uniform decision-
making
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 10
Dianova Talent Management Model
Efficient and effective Talent management processes
Staff integration process
• Adaptation to Organization
culture • Achievement of goals
and expectations
Management of Intellectual Capital
• Technical, social and Personal develepoment
• Annual training Plan
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Dianova Talent Management Model
Performance management
• Evaluation of attitudes
and behaviours → Commitment to excellence
Employee satisfaction measurement
• Listening and
determining satisfaction level
Efficient and effective Talent management processes
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 12
Dianova Talent Management Model
Investment in education
and ongoing training
• average 32 hours/year • 38,5% > 35H /year
• 12.856 hours
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Dianova Talent Management Model
Mobilization and knowledge management
• Development
Workshops • Adequacy of IT to
job description
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Incentive Plan
• Integration to projects • Recognition & Respect
• Celebrating Acts • Other benefits
(Club L, Hoteis Real)
Dianova Talent Management Model
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Dianova Talent Management Model
DIANOVA SKILL DEVELOPMENT MODEL A tool to identify and develop in-house Talents
To be developed in later stage
Identifying, planning, attracting, evaluating and developing skills
→ achievement of Organizational goals
Common to
All staff
Common to all staff
with exec/ coord roles
Knowledge, technics and tools critical
to develp role
General skills Manage. skills Specific skills
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 16
Dianova Talent Management Model
To be developed in later stage
DIANOVA SKILL DEVELOPMENT MODEL A tool to identify and develop in-house Talents
Executive Level
Direction Level
Coordination Level
Specialized Roles
Operational Roles
Supporting Roles
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 17
Dianova Talent Management Model
Implementation of Plan to promote
Gender equality Implementation of Plan towards
Work-Life Balance Implementation of EFR Social Certification
+ =
Commitment| Solidarity| Tolerance| Internacionality… Collaborate with us Inspiring Change! Dianova Portugal© 18
Accpet mistakes
Enjoy
In conclusion
Simplicity in Complexity
Orientation To Learning Venure,
Courage Innovate
Compromisso| Solidariedade| Tolerância| Internacionalidade… Inspirando a Mudança! Dianova Portugal©
At Dianova each Person plays a leading role: his own role!
Dianova, we are all Us
Quinta das Lapas, 2565-517 Monte Redondo Torres Vedras Telf.: +351 261 324 900 Fax.: +351 261 312 322 E-mail: [email protected]| Website: http://www.dianova.pt
www.dianova.pt http://formacao.dianova.pt
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