BEST PRACTICES IN MIGRATING TO

UNIFIED COMMUNICATIONS

MAKE YOUR TRANSITION... TRANSFORMATIVE.

Sometimes the difference between a successful Unified communications deployment and a truly transformative change to the organization lies in the use of just a few best practices.

Talk to the Experts...

West has the experience to

guide companies down the path

to successful UC deployment

But before you do...

Here are 3 suggested best practices.

Consider a comprehensive Unified

Communications strategy...Incorporate real-time collaboration apps to improve productivity with minimum costs

From the start, companies should include: voice, video, data,

mobile integration and IM, as well as audio/video/web

conferencing capability.

High Impact Communications Strategy

Consider business process improvement to be a key objective from the outset

High performing clients follow UC/VoIP trends and review ways that other communications channels can positively impact business critical processes, both internal and those affecting customers

Offers a lasting competitive advantage over other businesses

Once IT has “kicked the tires”...

Deploy UC to members of the organization

and/or those business units that have the

greatest opportunity for productivity gain.

Desire to use technology often spreads naturally through the company

Make sure to include training opportunities

Be sure to communicate the ways in which the user will be able to best use the new technology in their day-to-day work life

A Final Thought...

These are just three of the best practices that

we’ve seen clients implement over the

years.

One major advantage our clients have had

when partnering with West IP

Communications for their UC migrations is that we have guided many high achieving

organizations smoothly down the path towards a successful UC migration.