best practices in sustainability marketing irc conference
TRANSCRIPT
Purdue University Technical Assistance Program6640 Intech Blvd., Suite 120Indianapolis, IN 46278-2012
(800) 877-5182 or (317) 275-6810Fax (317) 275-2375 www.mep.purdue.edu
Mission:To advance economic prosperity, health and quality of lifein Indiana and beyond.
Sustainability Marketing
A Guide to Success with Sustainability
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Agenda Introduction to Sustainability Understanding the Market
2
Agenda
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Current Industrial Cycle: Linear
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“Meeting the needs of the present without compromising the ability of future generations to meet their own needs.”- UN General Assembly, Report of the World Commission on Environment and Development
Sustainability
"In every deliberation, we must consider the impact on the seventh generation..." – The Constitution of the Iroqouis Nations
"able to last or continue for a long time" – Merriam Webster
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Sustainability Core Concepts1. Sustainability “Triple Bottom Line”2. Environmental WASTE Categories3. 4R WASTE Hierarchy4. WASTE Inputs & Outputs
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People
ProfitPlanet
Sustainability = delicate balance of all three factors in the Triple Bottom
Line
Sustainability
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4R WASTE HierarchyMost desirable
Least desirable
4Rs
RefuseReduceReuse
RecycleEnergy Recovery Disposal
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Why Sustainability?
http://www.greenbiz.com/blog/2014/04/17/eu-law-big-companies-report-sustainability
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Business TrendsBeat your competition to the punch! “It’s the ratchet effect,” said Nigel
Hollis, chief global analyst at brand consultancy Millward Brown. “Once one brand in a category
incorporates sustainability in a way that benefits the consumer at a fair price, it is tough for competitors not to respond in kind.”
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Business TrendsMarket distinction can lead to… New growth opportunities &
segmentation strategy Niche markets Government Grant funding
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Business Trends- Europe 2014 - new law requires EU’s biggest
companies to include sustainability factorsas part of their annual financial report
Affects public companies with over 500 employees
Required to include information on their supply chains
http://www.greenbiz.com/blog/2014/04/17/eu-law-big-companies-report-sustainability
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Business Trends- Global As of 2011, 95% of the world's largest 250
corporations produce annual sustainability reports
86% of the largest U.S. companies report on sustainability
http://www.greenbiz.com/blog/2014/04/17/eu-law-big-companies-report-sustainability
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Sustainability Drivers Why do companies choose to pursue
sustainability?
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Consumers Consumers now
recognize green labels More options than ever
to obtain green seals & sustainability certifications
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Consumers
66% of consumers prefer to buy products and services from companies that have implemented programs to give back to society
Source: www.Nielsen.com
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Consumers More than half of all
consumers globally say they are willing to pay extra for products and services from sustainable companies
Source: www.Nielsen.com
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Consumers 32% of Americans’
purchase decisions are partly dependent on the packaging.
They check the labeling before buying to ensure the brand is committed to positive social and environmental impact
Source: www.Nielsen.com 2015
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Consumers 29% of Americans’
rely on family & friends to ensure a brand is committed to positive social & environmental impact
Source: www.Nielsen.com 2015
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Consumers Consumers are more likely to adopt environmentally responsible
behaviors if both cost-efficient and convenient.
Source: http://www.saiplatform.org/uploads/Modules/Library/WBCSD_Su
stainable_Consumption_web.pdf
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Getting Started Understand where you are now
Are you tracking already? Do you have a Sustainability Initiative? Is there a team or committee? Have there been efforts in the past? If so, why
didn’t they succeed (changing culture, cost?) What is your current company culture? What are your goals and vision for the future? Consider surveying employees and/or customers
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Green Teams….getting started1. Secure Support from Management2. Form a Team3. Develop a Plan
Support
StrategyStructure
Getting Started
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Vision. Be clear, actionable and global. Endorsement. Get adoption and action from senior
leadership. Strategy. Focus on outward messaging and
consistent cause messaging. Accountability. Use key performance indicators,
internally and externally. Measurement. Quantify program outcomes and
return on investment consistently across markets.
Getting Started
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Getting Started Verify Results
Be careful not too overinflate claims or extrapolate Consider external verification for new claims Business mentors are great critiques! Consider getting certifications or endorsements
to gain credibility with new sustainability initiatives (BIFMA, etc.)
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Getting Started Share your Success!
Early, small achievements are key to engagement
Newsletters, flyers, company meetings are all great opportunities to let employees know what the company is working towards
Engage your community and get media coverage!
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Third Party Reporting
Source: 2014