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Executive Summary
BestCompanies
2014
workingmother.com/wmri • 2Source: 2014 Working Mother 100 Best CompaniesCover photograph by Chris Robbins/BLG; styling by Rachel Wirkus; hair and makeup by Stefano Antoniazzi/anywaymgmt.com
For 29 years, the Working Mother 100 Best Companies have set the standard for work life practices in the United States.
The Working Mother Research Institute collects data on the workforces and policies of the winning companies in order to:
• Reveal how the Best Companies lead in the areas of representation, benefits, advancement, child care, flexible work arrangements, parental leave and company culture.
• Create a benchmark of progressive policies and programs that make organizations succeed.
• Raise awareness of the issues working mothers and all employees face in the workplace and encourage the development of programs to address those issues.
• Promote the interests of working mothers in corporate America by honoring companies that successfully help employees integrate home and work.
Background on the initiative
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 3
A.T. Kearney
Abbott Top 10
AbbVie
Accenture
The Advisory Board CompanyAllianz Life Insurance Company of North America
Allstate Insurance
American Express
AOL
Arnold & Porter
AstraZeneca
Automatic Data Processing
Avon Products
Bain & Co.
Bank of America
Baptist Health South Florida
Barclays
BDO USA
Blue Cross Blue Shield of North Carolina
Boehringer Ingelheim USA
Bon Secours Virginia Health System
Booz Allen Hamilton
Boston Consulting GroupBristol-Myers Squibb
CA Technologies
Capital One Financial
Cardinal Health
Children’s Healthcare of Atlanta
Cisco
Citi
Colgate-Palmolive
Dell
Deloitte Top 10
Deutsche Bank
Diageo North America
Discovery Communications Top 10
Dow Corning
DuPont
Eli Lilly and Company
Ernst & Young LLP Top 10
Finnegan, Henderson, Farabow, Garrett & Dunner
FINRA
First Horizon National
Freddie Mac
GE
Genentech
General Mills Top 10
Goldman Sachs
Grant Thornton
Horizon Healthcare Services, Inc.
HP
IBM Top 10
Intel
Johnson & Johnson
Katten Muchin Rosenman
Kellogg Company
KPMG
LEGO Systems
March of Dimes Foundation
Marriott International
MassMutual Financial Group
MasterCard
McGladrey
McGraw Hill Financial
McKinsey & Co.
Merck
MetLife
Moffitt Cancer Center
Moss Adams
New York Life
Northern Trust
Northwestern Memorial HealthCare
Novartis Pharmaceuticals Corp.
Ogilvy & Mather
Oliver Wyman
Patagonia
Pillsbury Winthrop Shaw Pittman
PNC Financial Services Group
Procter & Gamble
Prudential Financial Top 10
PwC Top 10
Roche Diagnostics
Rothstein Kass
Ryan
SC Johnson
Scripps Health
State Street
Takeda
TIAA-CREF
TriHealth
Turner Broadcasting System
UBS
University of Wisconsin Hospital and Clinics
Valassis
Verizon Communications
Viacom
WellStar Health System Top 10
Yale University
Zoetis Top 10
Zurich North America
Congratulations!
The 2014 Working Mother 100 Best Companies
workingmother.com/wmri • 4Source: 2014 Working Mother 100 Best Companies; Society for Human Resource Management Annual Benefits Survey, 2014
• More women at the Best Companies were promoted into senior manager ranks than in 2013, while 23% of corporate executive hires went to women (up from 19% last year).
• The number of Best Companies offering sponsorship to employees continues to grow, hitting 62% in 2014.
• On average, the Best Companies offer 7 weeks of fully paid maternity leave. Among Best Companies that also offer partially paid weeks, the average is now 6, the highest its been in seven years.
• On average, the Best Companies offer 5 weeks of fully paid adoption leave and 3 weeks of fully paid paternity leave—even as, nationwide, the number of companies offering either decline.
• Use of telecommuting continues to rise at the Best Companies (to 55%), while use of compressed work weeks declined, year over year.
• At the Best Companies, men and women use flex time (77% women vs. 74% men), telecommuting (54% vs. 52%) and remote work (18% vs. 17%) at similar rates.
• More Best Companies are training managers how to hire, advance and manage women than in the past two years—and holding them accountable through formal compensation tie-ins.
summary of 2014 Findings
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 5
overview of the 100 Best Companies
The 2014 Working Mother 100 Best Companies
employ almost
2.1 million people in
15 industries at more than
27,000 worksites nationwide.
Of these employees, almost 1 million, or 46%, are women.
Chemical (including petro)
Consumer products (including Cosmetics, Food and
Beverages)
Education
Financial Services
Hospitality
Hospitals/Health Care
Insurance
Legal
Manufacturing
Media, Internet and Advertising
pharmaceutical
professional Services, Management Consulting,
Accounting
Retail and Apparel
Science, Technology, Engineering, Aerospace
Telecommunications
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 6
Representation of women remains at 46% of all employees at the Best Companies versus a year ago.
At higher job levels, representation of women declined slightly at the manager level, year over year, but increased at the senior manager (to 36% from 34%) and corporate executive (to 26% from 23%) levels.
Female Representation
Women Men
Total Employees2014
2013
54%
54%
46%
46%
Managers2014
2013
58%
57%
42%
43%
Senior Managers2014
2013 66%
65%36%
34%
Corporate Executives2014
2013
74%
77%
26%
23%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 7
At the Best Companies, women make up about a third (33%) of the top 20% of earners, and almost a quarter (23%) of board of directors members.
Representation of Women in Leadership positions
percentage of women in leadership positions at the 2014 Best Companies
Executives with p&L
responsibilities
Board of directorsDirect reports to CEo
Top 20% earners
33% 28% 23% 22%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 8
At the Best Companies, the average promotion rates for women at the manager, senior manager and corporate executive levels held steady this year, at 42%, versus a year ago.
Women received 40% of all promotions to senior manager positions (up from 36% last year), while female promotions to corporate executive levels inched up to 32%.
promotion Rates for Women
percentage of promotions Received by Women
promotion to Manager
promotion to Senior Manager
promotion to Corporate Executive
45%2013
44%2014
36%2013
40%2014
31%2013
32%2014
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 9
Women made up almost a quarter (23%) of corporate executives hired into the 2014 Best Companies, up from 19% last year.
Corporate executive Female Hires
19%2013
23%2014
Corporate Executive Female Hires
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 10
Eighty-six percent of Best Companies conducted employee opinion surveys on women’s issues, compared to 80% in 2013. Of those companies, 57% used the results to improve programs and/or policies.
employee surveys on Women’s issues
How did your company utilize the findings from your last employee opinion survey that included women’s issues?
Gained a better understanding of womens’ opinions about the company culture
Evaluated effectiveness of programs for women
Made decisions about programs for women
Developed a business strategy for new or improved women’s initiatives or programs
Communicated the results to employees
Evaluated usage rates of programs for women
Conducted a needs assessment
20142013
20142013
20142013
20142013
20142013
20142013
20142013
75%77%
63%75%
65%73%
60%71%
56%69%
39%45%
42%46%
100%0%
workingmother.com/wmri • 11Source: 2012, 2014 Working Mother 100 Best Companies; nationwide data based on Society for Human Resource Management Benefits Survey Report (2014, 2012 report), Families and Work Institute National Study of Employers (2012).
All Best Companies offer fully paid maternity leave.
The past three years have seen a steady increase in the number of Best Companies offering paid adoption leave and paid paternity leave, while nationwide these figures have declined.
Best vs. Rest: paid parental Leave
0% 0%
100% 100%
Fully paid Maternity Leave
100%
5%
100%
9%2012 2014
paid Adoption Leave
90%
12%
81%
17%
2012 2014
paid paternity Leave
84%
12%
78%
16%
2012 2014
parental Leave offeringsNationwide
100 Best Companies
workingmother.com/wmri • 12Source: 2014 Working Mother 100 Best Companies; Nationwide data based on Society for Human Resource Management Benefits Survey Report (2014, 2013, 2012, 2011, 2010, 2009 and 20008 report); Telecommuting is defined as some form of telecommuting (not necessarily full-time or on an ad-hoc basis).
Access to flextime, job sharing and compressed workweeks nationwide declined in the past year, while the share of companies offering telecommuting across the nation increased one percentage point. By contrast, 100% of the Best Companies offer flextime and telecommuting.
Best vs. Rest: Flexible Work arrangements
Flextime
’12
53% 53% 52%
100%
53%49%
54%59%
’11’10’09’08 ’13 ’14
Telecommuting
’12
57% 58%53%55%
51%57%
’11’10’09’08 ’13
59%
100%
’14
Job Sharing
’12
12% 10%13%13%
16%18%
’11’10’09’08 ’13
9%
86%
’14
Compressed Work Weeks
’12
35% 35%35%34%37%37%
’11’10’09’08 ’13
29%
93%
’14
Access to Flexible Work ArrangementsNationwide
100 Best Companies
100%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 13
Nationwide, support for health and wellness programs has either held steady or declined slightly.
At the Best Companies, support for on-site fitness centers, health care premium discounts for wellness program participation, on-site sick rooms, and on-site nap rooms continues to grow.
Best vs. Rest: Health & Wellness programs
on-site fitness centers Healthcare premium discounts for
participating in a wellness program
Healthcare premium discounts for
participating in an annual health risk assessment
on-site sick room on-site nap room
2011 2012 2013 2014 2011 2012 2013 2014 2011 2012 2013 2014 2011 2012 2013 2014 2011 2012 2013 2014
47%
21%
45%
21%
40%
14%
33%
17%
28%
15%
22%
11%
83%
25%
84%
20%
36%
14%
48%
12%
27%
6%
52%
9%
31%
3%
50%
9%
28%
6%
50%
12%
23%
6%
81%
22%
77%
24%
47%
21%
100%
Health & Wellness programs offeredNationwide
100 Best Companies
workingmother.com/wmri • 14Source: 2014, 2013 Working Mother 100 Best Companies; Nationwide data based on 2014 and 2013 Society for Human Resource Management Benefits Survey Report
Best vs. Rest: programs for parents
Nationwide, the number of employers offering on-site lactation rooms (28%), child care resource and referral services (10%), adoption assistance (6%), lactation support services (6%), and backup child care (3%) has decreased since last year. However, a majority of Best Companies support these programs for employee parents.
0%
100%
on-site lactation room
100%
28%34%
Adoption assistance
92%
6%11%
Child care resource and
referral service
93%
10%12%
Lactation support services
87%
6%8%
Backup child care
90%
3%4%
programs for parents offeredNationwide 2013Nationwide 2014
100 Best Companies 2014
workingmother.com/wmri • 15Source: 2014, 2013, 2012, 2011, 2010, 2009, 2008 Working Mother 100 Best Companies
On average, the Best Companies offer 7 weeks of fully paid maternity leave.
The average number of weeks of partially paid maternity leave at the Best Companies reached 6 in 2014, the highest number in seven years.
Year over Year: maternity Leave
Access to paid Maternity Leave
Average weeks of fully paid maternity leave
2008 2009 2010 2011 2012 2013
7 79
7 7
2014
78
2014
6
2008 2009 2010 2011 2012 2013
3 34
5 5 5
Average weeks of partially paid maternity leave
workingmother.com/wmri • 16*2014 paid data represent fully paid weeksSource: 2014, 2013, 2012, 2011, 2010, 2009, 2008 Working Mother 100 Best Companies
Best Companies, on average, continue to offer 3 weeks of paid paternity leave and 5 weeks of paid adoption leave for caregivers.
Year over Year: paternity and adoption Leave
Access to paid parental Leave
Average weeks of fully* paid adoption leave
2008 2009 2010 2011 2012 2013
5 56
56
5
2014
5
2008 2009 2010 2011 2012 2013
23 3 3 3 3
2014
3
Average weeks of fully* paid paternity leave
workingmother.com/wmri • 17Source: 2014 Working Mother 100 Best Companies; NOTE: Percentage of Working Mother 100 Best Companies
All 2014 Best Companies offer management or leadership training.
Year over Year: Women’s issues & advancement
Best Companies that Support Women’s Issues and Advancement programs
Management or Leadership
Training
Formal Mentoring program
Affinity/Network Groups
Career Counseling
Formal Executive
Succession planning
Executive Coaching
Sponsorship program
0%
100% 98% 97% 94%
62%
100% 99%95%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 18
Support for sponsorship continues to grow; the percentage of 2014 Best Companies that offer sponsorship has increased 16 percentage points from 2011.
Year over Year: sponsorship
0%
100%
Best Companies that Support Sponsorship programs
2011
46%
2012
52%
2013
58%
2014
62%
workingmother.com/wmri • 19Source: 2014, 2013, 2012, 2011 Working Mother 100 Best Companies. NOTE: Percentage of Working Mother 100 Best Companies
More women are participating in affinity/network groups at the Best Companies (36% from 34% last year); however, fewer women participated in career counseling (52% from 59%), management/leadership training (20% from 23%), and sponsorship (4% from 7%) versus last year.
Year over Year: Usage of Women’s issues & advancement programs
Management or Leadership
Training
Career Counseling
Affinity/Network Groups
Formal Mentoring program
Sponsorship program
Formal Executive
Succession planning
Executive Coaching
0%
100%
percentage of Women participating in Women’s Issues & Advancement programs
59%
’13’12’11 ’14
52%
’13’12’11 ’14
36%
’13’12’11 ’14
25%
’13’12’11 ’14
20%
’13’12’11 ’14
4%
’13’12’11 ’14
5%
’13’12’11 ’14
1%
40%46%
25%19% 17%
4%4% 5%
34%
25%27%
7%7% 6%
23%24%18%
0.8%0.7%0.6%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 20
Thirty-six percent of women at the Best Companies participate in affinity/network groups, compared to 17% of men. However, the percentage of women participating in career counseling, mentoring, management/leadership training, succession planning, and executive coaching lags behind the average percentage of men participating in these programs.
Female vs. male program Usage
Management or Leadership
Training
Career Counseling
Affinity/Network Groups
Formal Mentoring program
Formal Executive
Succession planning
Sponsorship program
Executive Coaching
0%
100%
Female vs. Male program Usage Rates
57%52%
26%25%
4%4%17%
36%
8%5%
22%20%2%1%
Percentage of women participating
Percentage of men participating
workingmother.com/wmri • 21Source: 2014, 2013, 2012, 2011, 2010, 2009 Working Mother 100 Best Companies; * Usage based on total workforce
The percentage of employees using telecommuting continued to increase (to 55% from 52% last year), while the percentage of employees using flextime remained fairly flat (77%), year-over-year.
The average percentage of employees using a compressed work schedule is at its lowest rate (20%) in the past six years.
Year over Year: Usage of Flexible Work arrangements
Usage of Flexible Work Arrangements
0%
100%
Usage of Flex
’12’11’10’09 ’13
78%71% 72% 75% 77%
’14
77%
0%
100%
Usage of Telecommuting
’12’11’10’09 ’13 ’14
55%52%46%
50% 50% 50%
0%
100%
Usage of a Compressed Work Schedule
’12’11’10’09 ’13 ’14
20%23%26% 25%31% 29%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 22
Women at the Best Companies use flexible work arrangements at a slightly higher rate than men. All Best Companies review requests for flexibility through an equitable process.
Usage of Flexible Work arrangements
Usage of Flexible Work Arrangements at 2014 Best Companies
Flextime Remote WorkTelecommuting
77%of Women
18%of Women
54 %of Women
74%of Men
17%of Men
52%of Men
77%of Total Workforce
55%of Total Workforce
19%of Total Workforce
workingmother.com/wmri • 23Source: 2014, 2013, 2012 Working Mother 100 Best Companies
More Best Companies are training managers to hire, advance and manage women than in the past two years. In addition, more 2014 Best Companies are rewarding managers who help women advance through formal compensation policies.
Year over Year: manager Training & accountability
Manager Training & Accountability at the Best Companies
0% 100%
35%
37%
37%Formal compensation rewards managers who help
manage work life concerns
201420132012
39%
43%
45%Formal compensation rewards managers who help
women advance
201420132012
Training for managers in how to hire, advance or
manage women 58%
60%
65%201420132012
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 24
Research methodology
Each organization completed a detailed application covering programs and activities that benefit working mothers. The 2014 application included more than 400 questions in the following clusters:
• Paid Time Off and Leaves• Workforce Profile• Benefits• Women’s Issues & Advancement• Flexible Work • Company Culture and Work Life Programs
Completed applications for the 2014 Working Mother 100 Best Companies initiative were collected online from December 13, 2013, to March 14, 2014.
Winning Companies were ranked on the data they provided in their applications.
Statistics in this report are based on the data from the 100 winning companies.
Winners are announced in the October/November 2014 issue of Working Mother magazine and online at www.workingmother.com/wmri.
workingmother.com/wmri • 25
How do you rate in key areas like diversity & inclusion, women’s advancement and work life programs? The Working Mother Research Institute has the answer. With one of the most comprehensive databases available to corporate America, WMRI has the data you need to make the right decisions for both your employees and your bottom line.
To find out how your company rates, register today for one of our initiatives:• Working Mother 100 Best Companies
• Working Mother Best Companies for Multicultural Women
• Working Mother & Flex-Time Lawyers Best Law Firms for Women
• NAFE Top Companies for Executive Women
• Diversity Best practices Benchmarking Tool
Participation is free and confidential.
Interested in learning more? Visit wmmsurveys.com today!
workingmother.com/wmri • 26
For 29 years, the Working Mother 100 Best Companies have served as the vanguard of flexible work. What was once cutting edge is now essential not only for working parents, but for all employees—from fitness buffs and community volunteers to pet owners and anyone else who has obligations and interests outside the workplace.
That’s why Working Mother has created National Flex Day. Join us on October 21, 2014, as we celebrate all forms of flex, from flextime and remote work to off-ramping and phased retirement.
Flex is a powerful benefit that serves all employees and their employers.
Visit workingmother.com/flex to read more about National Flex Day and to learn how to participate.
Celebrate national Flex Day
workingmother.com/wmri • 27
Benchmarking Our benchmarking reports offer the most detailed data available, showing how your company rates, question-by-question, against all of the Best Companies. Custom comparisons are also available.
scorecards Each participating company receives a free top-line summary of how it compares with all applicants across essential clusters of the initiative’s extensive application.
Custom assessments Let our researchers do the assessment for you. Our experienced team will turn your benchmarking data into a turnkey presentation showing where your company leads and lags compared with the Best Companies.
Interested in learning more? Contact Kristen Willoughby at [email protected] for more information today!
workingmother.com/wmri • 28
From flexibility and child care to the recruitment, retention and advancement of women, the Working Mother Research Institute is dedicated to tracking
and promoting the best practices of today while creating strategies for tomorrow. WMRI’s goal is to give both working mothers and their employers the
information they need to make workplaces truly family friendly.
Learn more at workingmother.com/wmri
workingmother.com/wmri • 29
Contact information
Jennifer Owens, Director [email protected]
Krista Carothers, Senior Research Editor [email protected]
Kristen Willoughby, Senior Manager, Editorial & Research Initiatives [email protected]
Michele Siegel, Director of Research Initiatives [email protected]
Tierney O’Brien, Custom Insights Coordinator [email protected]
Learn more at workingmother.com/wmri