bestoutcome change mgmt addicted to outcomes
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Projects and Programmes are all about delivering outcomes not outputsTRANSCRIPT
© Bestoutcome Limited 201411
Mike Pryor12th March 2014
Addicted to Outcomes
© Bestoutcome Limited 201422
SeniorExecutive
Remind me again why we’re doing this change
programme
How often does this happen to you ?
Programme Manager
So how will you know if the programme has been successful ?
Business Change Manager
Are you sure you need us to
change ?
© Bestoutcome Limited 201433
So what ?
Unless we know
WHERE we are going and WHY it’s a good to place to be
then the likelihood of getting there is very low
© Bestoutcome Limited 201444
A few examples of possible confusion
Project Management Framework
Smart Meters
UN Technology
Needs Assessment
Railway Bridge
Restaurant MenuCSU Strategy
(NHS)
British education
abroad
Music festival
© Bestoutcome Limited 201455
Outputs, outcomes, wozzat ?
Project Management Framework
Smart Meters
© Bestoutcome Limited 201466
Outputs, outcomes, wozzat ?
Project Management Framework
Smart Meters
I love my new PMF
I‘ve got a Smart Meter
© Bestoutcome Limited 201477
Outputs, outcomes, wozzat ?
Project Management Framework
Smart Meters
I love my new PMF
I‘ve got a Smart Meter
When all projects are being managed in a
consistent way, giving visibility of progress and resource needs
When >65% of our customers are
actively managing their energy usage
© Bestoutcome Limited 201488
Outputs, outcomes, wozzat ?
Project Management Framework
Smart Meters
I love my new PMF
I‘ve got a Smart Meter
When all projects are being managed in a
consistent way, giving visibility of progress and resource needs
When >65% of our customers are
actively managing their energy usage
Fewer failures, improved RoI
Greater lock-in, reduced costs, high ranking
The Big Picture !!!
© Bestoutcome Limited 201499
Why am I addicted ?
Shared buy-in and ownership of the end-game
People use outputs and improve their capabilities, enabling businesses to achieve outcomes
© Bestoutcome Limited 20141010
To get from here :Outcomes,
nay!
So here’s our challenge
Outcomes, nay!
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To here :
Outcomes, yeah!
And here’s our goal
Outcomes, yeah!
Business Outcomes
© Bestoutcome Limited 20141212
Which to use ? How often ?Who with ?
1. Eat our own dog foodo run a change project, using the outcome-driven approach
2. Collaboration, & more collaborationo don’t impose the approach, own it together
3. Outcome-driven planning workshopso build ownership, gain consensuso get addicted
4. Reward successo shout about it when you achieve your goalso re-plan if you’re going to miss them (collaboratively!)
This change has got to
stick !
Stuff
that
wor
ks
Achieving our goal
© Bestoutcome Limited 20141313
So help me find the Outcomes here
Project Management Framework
Smart Meters
UN Technology
Needs Assessment
Railway Bridge
Restaurant MenuCSU Strategy
(NHS)
British education
abroad
Music festival
Musical instrument
© Bestoutcome Limited 20141414
A final word on addiction
© Bestoutcome Limited 20141515
• Programme and project consultants, helping you deliver successful change• Portfolio/Programme/Project Office (PMO): setup and management • Programme and Project initiation and best practices • Assurance, health checks and project repair• Interim and permanent resourcing
• PM3 is our flagship solution, a Programme and Portfolio Management tool “developed by practitioners for practitioners”. PM3 focuses on business outcomes, ensuring you deliver the change instead of just 'carrying out a series of activities‘
• PM3time is our timesheet solution, which can be integrated with PM3
Services
Solutions
Customers
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