Beth Israel Deaconess Medical CenterInformation and Services for Patients and Visitors

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Admitting OfficesEast Campus- (66)7-2452West Campus- (75)4-2201

Case ManagementEast Campus- (66)7-2624West Campus- (63)2-7250

Corporate Communications (66)7-4431

Development (66)7-3600

FriendShop (gift shop and florist)East Campus- (66)7-3639West Campus- (63)2-8168

Health Information Line (66)7-5356 or 1-800-667-5356

In-patient AccountsIn-House Patient (66)7-2484Discharged Patient (66)7-3484

Interpreter ServicesEast Campus- (66)7-4423West Campus- (63)2-8498

Learning Center (66)7-9100

Medicaid Transport1-800-499-6384

Medical RecordsEast Campus- (66)7-3701West Campus- (75)4-2250Nursing Administration (66)7-2245

Nutrition Clinic(66)7-2565

Parking Offices(66)7-3035

Pastoral Services(66)7-3030

Pastoral Education(63)2-8101

Patient Conditions/InformationEast Campus- (66)7-2647West Campus- (75)4-2200

Public Affairs(66)7-4431

Reception/Concierge - East CampusFeldberg Building- (66)7-2647Shapiro Clinical Center - (66)7-0104

Security DispatchEast Campus- (66)7-4444West Campus- (63)2-9111

Surgical Liaison - West CampusPhone Number- (75)4-3111Pager Number- (63)2-2337 then page #2470

Television ServicesEast Campus- (66)7-4552West Campus- (63)2-8276

Volunteer ServicesEast Campus- (66)7-3026West Campus- (63)2-8044

Frequently called phone numbers:

To call numbers inside the medical center, simply dial the department’s five-digit extension number. When calling from outside, use the 617 area code as needed.

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IInside This Guide

2 ` Welcome

3 Affiliated Community Health Centers 4 Expertise 4 Our Merger 5 Your Rights As a Patient 6 Directions 9 Parking Facilities 12 Registration: Arriving for an Appointment 13 Canceling an Appointment 13 Emergency Services 15 Walk-In Visits and Travel Clinic 16 Insurance 17 Financial Assistance and Free Clinic 17 Interpreter Services 18 The Learning Center 19 Service Section 19 East Campus Dining and Shops 19 West Campus Dining and Shops 20 Local Hotels 21 Guest Houses 21 Local Restaurants 23 Other Services 23 Automatic Teller Machines 23 Florists 23 Taxicab Service 24 Notes

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wWelcome

The mission of Beth Israel Deaconess Medical Center is to serve our patients compassionately and effectively, and to create a healthy future for them and their families. Whether you are referred to the medical center for specialty care, diagnostic testing, out patient treatment, or admission, Beth Israel Deaconess staff will work closely with you and your doctor to coordinate your care. Under your doctor’s guidance, the staff will share and discuss tests, specialists’ opinions, treatment options, and recommended next steps. This ongoing communication among you, your doctor, and Beth Israel Deaconess staff results in the high quality of care that you deserve. Patients come to our medical center from around the corner or around the world. We feel our obligation to provide access to care goes beyond our front doors. For instance, our network includes more than 200 community-based primary care physicians in twenty-three communities throughout Eastern Massachusetts. We also operate regional medical care facilities in Chelsea, Lexington, and Dorchester, and work with hundreds of other physicians throughout the region who choose to refer patients to a Beth Israel

Deaconess specialist for care.

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AAffiliated Community Health Centers

Beth Israel Deaconess Medical Center is affiliated with the following community health centers. For more information about a specific health center or to schedule an appointment, please call the appropriate phone number listed below:

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Bowdoin Street Health Center 230 Bowdoin StreetDorchester, MA 02122617-825-9800

Dimock Community Health Center55 Dimock StreetRoxbury, MA 02119617-442-8800

Fenway Community Health Center7 Haviland StreetBoston, MA 02115617-267-0900

Joseph M. Smith Community Health Center287 Western AvenueAllston, MA 02134617-783-0500

Outer Cape Health Services, Inc.Provincetown Clinic49 Harry Kemp WayProvincetown, MA 02657508-487-9395

Wellfleet Clinic3130 State HighwayWellfleet, MA 02667508-349-3131

Sidney Borum, Jr. Health Center130 Boylston StreetBoston, MA 02116617-457-8140

South Cove Community Health Center885 Washington StreetBoston, MA 02111617-482-7555

Quincy Community Health Center275 Hancock StreetQuincy, MA 02171

617-745-0280

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EExpertise

As a major teaching affiliate of Harvard Medical School, Beth Israel Deaconess is world-renowned for humane patient care, leading biomedical research and excellence in teaching. The medical center offers clinical expertise in the following areas: cardiology, obstetrics, women’s health, orthopedics, cancer care, psychiatry, general surgery, transplant surgery, cardiovascular and thoracic surgery, neurosurgery, neurology, urology, dermatology, and trauma care. Beth Israel Deaconess also features intensive care units for medical and respiratory problems, surgical trauma, coronary care, and neonatal care.

Our Merger

In 1996, Beth Israel Hospital and Deaconess Hospital merged to form Beth Israel Deaconess Medical Center. The new medical center consists of two companies, East (formerly Beth Israel Hospital) and West (formerly Deaconess Hospital), that function as one entity with one set of values and patient care philosophy. As a patient, you will receive the excellent care for which both former hospitals were long known.

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YYour Rights As a Patient

Beth Israel Deaconess Medical Center supports the Massachusetts law known as the Patient’s Bill of Rights. This was modeled after the Statement on the Rights of Patients, published by the former Beth Israel Hospital in 1972. The statement emphasizes Beth Israel Deaconess’ commitment to respect every patient’s individuality and dignity, reinforcing the belief that you have the right to know about your illness and to participate in all decisions that affect your well being.

In addition, the Patient’s Bill of Rights underscores your right to confidentiality. Information about your medical condition is confidential and is not released without your consent. For a copy of Your Rights As a Patient, please call Corporate Communications at 617-667-4431. The Massachusetts proxy law allows you to designate an agent or proxy to make decisions for you in the event you are not capable of making them yourself. A copy of the proxy form can be obtained at the Social Work Department by calling 617-667-3421. Beth Israel Deaconess Medical Center does not discriminate on the basis of race, religion, sex, sexual orientation, national origin, disability, age, or veteran status. If you feel you have been discriminated against, we have procedures in place to address your concerns. Please call the Office of Health Care Quality at 617-667-2624.

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D Directions Beth Israel Deaconess Medical Center has two campuses located across the street from each other in the Longwood Medical Area.

East Campus (formerly Beth Israel Hospital) 330 Brookline Avenue, Boston, MA 02215

West Campus (formerly Deaconess Hospital) One Deaconess Road, Boston, MA 02215

Getting to the Medical Center by Car Follow the directions below to reach the Medical Center’s East Campus on Brookline Avenue and its West Campus Clinical Center located right off Joslin Place. From the North (Interstate 95/Route 1): Cross the Tobin

Bridge going south and follow the elevated loop around onto the Expressway south. Take the first exit onto Storrow Drive westbound and follow it to the Fenway exit (Route 1 south). Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to the intersection of Brookline Avenue (0.6 miles). Turn left onto Brookline Avenue. Continue 0.4 miles to East Campus on your left and 0.6 miles to West Campus on your right.

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From the North (Interstate 93): Continue south on 93 to Boston and Storrow Drive. Take the Fenway exit (Route 1 south). Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to intersection of Brookline Avenue (0.6 miles). Turn left onto Brookline Avenue. Continue 0.4 miles to East Campus on your left and 0.6 miles to West Campus on your right.

From the Northwest (Route 2): Follow Route 2 east toward Boston to Fresh Pond Parkway. Cross over the Charles River onto Soldiers Field Road, which becomes Storrow Drive east. Take the Fenway exit (Route 1 south). Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to the intersection of Brookline Avenue (0.6 miles). Turn left onto Brookline Avenue. Continue 0.4 miles to East Campus on your left and 0.6 miles to West Campus on your right.

From the West (Route 9): Heading east on the Massachusetts Turnpike, take Route 128 South (exit 14) to Route 9 East (exit 20A). Follow Route 9 to intersection of Brookline Avenue in Brookline Village (Brook House will be on the right). Turn left onto Brookline Avenue and pass three sets of lights. West Campus will be on your left at the fourth set of lights. Proceed through the next set of lights (intersection of Longwood Avenue) and East Campus will be on your right.

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From the South Shore (Route 3): Follow the Southeast Expressway north to Storrow Drive exit. Go west on Storrow Drive to the Fenway exit (Route 1 south). Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to the intersection of Brookline Avenue (0.6 miles). Turn left onto Brookline Avenue. Continue 0.4 miles to East Campus on your left and 0.6 miles to West Campus on your right.

From the South (Route 24 and Interstate 95): Follow Route 128 South to Route 3 exit to Southeast Expressway north to Storrow Drive exit. Follow Storrow Drive to the Fenway (Route 1 south) exit. Bear right onto Boylston Street (outbound), pass two sets of lights, and proceed to the intersection of Brookline Avenue (0.6 miles). Turn left onto Brookline Avenue. Continue 0.4 miles to East Campus on your left and 0.6 miles to West Campus on your right.

Public Transportation

There are a number of public transportation options for patients and visitors coming to the Longwood Medical Area. For more information, call the MBTA at 617-222-3200. The main bus numbers are: 8, 8A, 47, CT2, and CT3. Beth Israel Deaconess is also a short walk from the “D” train on the Green line, at Longwood Medical Stop.

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PParking Facilities

Monday through Friday, 8:00 AM to 4:30 PM 617-667-3035Off hours: 617-667-4444

There are several parking garages on the East and West Campuses (see “Parking Discount,” p.11). All are equipped with elevators and are accessible to those with disabilities. Limited metered parking is available on Brookline Avenue and Pilgrim Road.

EastCampusGarageLocations

East Campus Main Garage Open 24 hours a day Located off the main entrance to the Medical Center’s East Campus at 330

Brookline Avenue Convenient for patients with appointments at East Campus buildings and for those visiting patients admitted on the East Campus Cashier is located off the lobby of the Feldberg Building; customers pay just before returning to their cars

The Carl J. Shapiro Clinical Center Garage Monday through Friday, 5:00 AM to 11:00 PM Saturday, 5:00 AM to 6:00 PM Closed Sundays and Holidays

• Convenient drop-off location at the Binney Street Entrance • Underground garage located on Binney Street, off • Longwood Avenue • Convenient for patients with appointments at the Shapiro • Clinical Center • First level is designed to accommodate handicapped vehicles

Cashier is located on the lobby level of the Shapiro Clinical Center; customers pay just before returning to their cars.

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WestCampusGarageLocations Pilgrim Road Garage Open 24 hours a day

• Entrance is located on Crossover Street, which can be reached by either Pilgrim Road or Autumn Street

• Convenient for patients with appointments at 375 Longwood Avenue, 21 Autumn Street, or the Deaconess and Farr Buildings

• Cashier is located at exit

110 Francis Street Garage Weekdays, 6:00 AM to 11:00 PM Weekends and Holidays, 7:00 AM to 9:00 PM

• Located on the corner of Brookline Avenue and Francis Street and also can be accessed via the Riverway

• Disability access is limited to the first floor • Convenient for patients with Out-Patient appointments

at the Lowry Medical Office Building • Cashier is located at the exit

Valet Parking - West Campus Only

West Campus Clinical Center Entrance Weekdays, 6:00 AM. to 9:00 PM. Weekends, 10 00 AM to 8:00 PM

Farr Building entrance Weekday, 8:00 AM to 4:00 PM

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Parking Rates (as of November 1997; rate change may occur without notice)

Parking Discount If you are parked for more than four hours per visit, please bring your garage ticket to the information or admitting desks on either campus. The charge will be discounted to $5 per 24-hour period.

Validation Locations Available at the admitting offices on both campuses: East Campus

Information desks of the Feldberg Building and the Shapiro Clinical Center West Campus Clinical Center information deskInter-Campus Shuttle.

A free shuttle service runs in a continuous loop between the East and West Campuses; Weekdays, 7:00 AM to 6:00 PM

East Campus Shuttle Stop: Entrance of the Feldberg Building on Brookline Avenue

West Campus Shuttle Stop: Entrance of the Clinical Center on Deaconess Road

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0-½ $2.00

½-1 $4.00

1-4 $5.00

4-5 $12.00

5-6 $15.00

6-24 $20.00

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Registration

Please plan to arrive 15 minutes before your scheduled appointment.Please Bring:

• our current insurance card and available insurance information • Any referral forms and pre-authorization documentation

Co-payments are due at the time of service.

EastCampus

In Patient If you have not been pre-registered by our physician or referring specialist, you

may be asked to go to the admitting area. The staff at the information desk in the Feldberg Lobby will direct you to the appropriate area.

Out Patient When you call to make your ambulatory/out patient appointment, you often

will have the opportunity to give some basic registration information over the telephone. The completion of the registration or any update of the information will take place in the unit where you are scheduled to have your appointment. You will not need to stop at any registration desk or area when you come for your appointment.

WestCampus

In Patient The admitting and registration office for in patient services is

located on the first floor of the Clinical Center at One Deaconess Road.

Out Patient Out patient registration desks are located in the lobbies of the Kennedy

Building at One Autumn Street, the Farr Building at 185 Pilgrim Road, and in the basement of the Lowry Medical Office Building at 110 Francis Street. The information and registration staff can direct you to the appropriate area.

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Canceling an Appointment

To cancel or reschedule an appointment, please call the physicians office, department, or unit that you are scheduled to visit. Call the main number at 617-667-7000 for the telephone number of a specific area of the medical center.

Emergency Services

Berenson Emergency Unit 330 Brookline Avenue/East Campus Open 24 hours a day, seven days a week. For more information, call the Health Information Line at 617-667-5356.

Staffed by a team of registered nurses and board-certified emergency physicians, the Emergency Department handles medical and surgical emergencies.

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WWhen You Arrive

You will be seen by the triage nurse (one of the registered nurses) who will evaluate the urgency and nature of your illness or injury. If you have a primary care physician, be sure to inform the nurse of your doctor’s name to ensure continuity of care. Whenever possible, you should notify your primary care physician before coming to the Emergency Department. After you are seen by the triage nurse, a member of the registration staff will ask you or someone who is with you for registration information. You will then be seen by a team of healthcare professionals who will assess your condition, order any necessary diagnostic tests, and provide the necessary treatment during your stay. Test results will be discussed with you, and you will be given instructions about follow-up care. When appropriate, your primary care physician will be contacted.

If You Are Admitted

You will be assigned a bed as quickly as possible on the appropriate unit and campus. Please inform the Emergency Department if you were previously treated at the former Beth Israel Hospital (East Campus) or the former Deaconess Hospital (West Campus). This information will allow your care team to access the most current information regarding your condition, and if possible, may enable staff to treat you at the location with which you are familiar. Remember, however, that we are now one combined medical center at both campuses. Once you are transferred to a unit and bed, a new team of providers will continue your day-to-day medical care and decide when you are able to return home. Before you are discharged, you will receive instructions about follow-up care.

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Walk-In Visits and Travel Clinic

Brown Medical Walk-In Unit

330 Brookline Avenue/East Campus Weekdays, 10:00 AM to 8:00 PM Weekends and most Holidays, 10:00 AM to 6:00 PM 617-667-3759

If you feel ill but do not need emergency care, please call your primary care provider. If he or she is not available, you can see a care provider at the Brown Medical Walk-In Unit. The Walk-In Unit allows “walk-in” patients with non-urgent illnesses or injuries, such as a sore throat, upper respiratory infection, ear ache, or sprained ankle, to receive care rapidly and efficiently. If you are a member of a managed care plan, check your plan’s policy regarding approval for a visit and co-payments.

Travel Clinic Kennedy Building, 6th Floor/West Campus

One Autumn Street Monday, Wednesday, Friday, 9:00 AM to 12:00 PM By appointment only 617-632-7706

The Travel Clinic provides immunizations, medications, and advice for international travelers. Travelers have access to a full spectrum of health advice and travel counseling, and can receive follow-up care.

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Insurance Payments for Emergency or Walk-In Services

Whenever possible, to ensure continuity of care, call your primary care provider before you come to the medical center. Many insurance companies and managed care plans require you make a co-payment when you visit the Walk-In Unit or Emergency Department. They also may require prior approval by the company or by your primary care provider.

Most Insurance Accepted

Beth Israel Deaconess Medical Center and its affiliated physicians accept more than 40 different health plans including:

Blue Care Elect Blue Choice CIGNA HealthCare of Massachusetts Harvard Pilgrim Community Health Plan (designated centers) HMO Blue John Hancock Medicaid Medicare Neighborhood Health Plan PruCare Plus/PruCare HMO of Massachusetts Tufts Associated Health Plan US Healthcare

Call the Managed Care Office at 617-975-6020 for a complete list.

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Financial Assistance and Free Care

East Campus West Campus 617-667-5661 617-754-2216

If you are uninsured or have limited income, you may qualify for public assistance or free care. Depending on your income level, all or part of your medical costs may be covered by the medical center under the free care provision of State Medicaid Law. Non-private-practice physicians who are based at Beth Israel Deaconess use the same guidelines outlined in the free care provision to determine the free care eligibility of their patients.

Interpreter Services East Campus West Campus 617-667-4423 617-632-8498

Interpreters are available to ensure communication between medical center staff and non-English speaking or hearing-impaired patients. Russian and Spanish interpreters are available on site. Other interpreters can be arranged for more than 30 languages, including sign language. Please inform the clinic if you will need an interpreter when you schedule your appointment. Usually two weeks lead time is sufficient. We make every effort to accommodate medically urgent needs. If you need to cancel or reschedule an appointment, please call Inter-preter Services with as much advance notice as possible.

For urgent health problems that occur during evenings and on weekends, please go to the Berenson Emergency Unit, located at 330 Brookline Avenue on the East Campus. The staff will be able to contact interpreters when needed.

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The Learning Center

Shapiro Clinical Center, Lobby Level 30 Brookline Avenue/East Campus Weekdays: 9 AM to 5 PM Thursday evenings until 7 PM 617-667-9100

The Beth Israel Deaconess Learning Center, part of the Beth Israel Deaconess division of nursing, is an innovative resource designed to give patients, visitors, and members of the community an opportunity to become better educated about and take a more active role in their own healthcare. The Learning Center’s Health Information Library, open to the public, has an extensive collection of books, periodicals, videos, and computer software on a wide variety of healthcare topics. Internet access is also available. The Center’s nurses offer one-on-one instruction in self-care before or after a diagnosis, procedure, or surgery, when referred by a Beth Israel Deaconess Provider. The Center also offers programs and services targeted toward identified health education needs in specific populations. Information can also be sent to patients who are unable to visit the library.

Questions?

If you have questions about Beth Israel Deaconess Medical Center or need information about a department or service not covered in the brochure, call the Health Information Line at 617-667-5356. Services at Beth Israel Deaconess Medical Center

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DDining & Shops EastCampus

Ullian Dining Room Stoneman Building, second floor Weekdays: 6:15 AM to 7:30 PM Weekends: 6:30 AM to 7:30 PM Vending machines open 24 hours 617-667-2540

FriendShop (gift shop and florist) Stoneman Building, second floor 330 Brookline Avenue Monday through Thursday: 9:30 AM to 7 PM Friday: 9:30 AM to 5 PM Weekends: 11 AM to 4 PM 617-667-3639

WestCampus

Cafeteria Farr Building, basement level Weekdays: 6:30 AM to 7 PM Weekends: 6:30 AM to 6:15 PM 617-632-7777

Corner Deli Farr Building, lobby level Weekdays: 6:30 AM to 2:30 PM 617-632-9688

FriendShop (gift shop and florist) Farr Building, lobby level One Deaconess Road Monday through Thursday: 9:30 AM to 7:30 PM Friday: 9:30 AM to 5:30 PM Weekends: 12 PM to 5:30 PM 617-632-8168

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$50 - $100 $

$100 - $150 $$

$150 - $250 $$$

$250 and up $$$$

Hotels

Best Western Boston - Inn at Longwood Medical * $$342 Longwood AvenueBoston, MA 02215617-731-4700

The Buckminster * $ to $$$ (Kenmore Square) 645 Beacon StreetBoston, MA 02215617-236-7050

Holiday Inn * $1200 Beacon StreetBrookline, MA 02146

Howard Johnson’s Fenway* $1271 Boylston StreetBoston, MA 02215617-267-8306

Taj $$$$15 Arlington StreetBoston, MA 02117 (800) 745-8883

Ritz Carlton $$$$10 Avery StBoston, MA 02111 (617) 574-7100

Boston Marriot $$$-$$$$ (Copley Place)110 Huntington AvenueBoston, MA 02116800-228-9290, 617-236-5800

Four Seasons Hotel* $$$$200 Boylston StreetBoston, MA 02116617-338-4400

The Eliot Suite Hotel* $$$370 Commonwealth AvenueBoston, MA 02215800-443-5408, 617-267-1607

Westin Hotel (Copley Place) $$$10 Huntington AvenueBoston, MA 02116800-937-8461, 617-262-9600

* Medical Discount

CostKey

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Guest Houses

Beacon Inn* $1087 Beacon StreetBrookline, MA 02146888-575-0088, 617-566-0088

Beacon Street Guest House1047 Beacon StreetBrookline, MA 02146800-872-7211, 617-232-0292

Beech Tree Inn* $83 Longwood AvenueBrookline, MA 02146617-277-1620

Bertram Inn $-$$$92 Sewall AvenueBrookline, MA 02146617-566-2234

Brookline Manor Guest House* $32 Centre StreetBrookline, MA 02146800-535-5325, 617-232-0003

Longwood Inn $123 Longwood AvenueBrookline, MA 02146617-566-8615

Restaurants on Site

EastCampus

Souper SaladShapiro Clinic Center, lobby levelWeekdays: 6:30 AM to 7 PM617-232-5599

Starbucks Coffee ShopShapiro Clinical Center,Binney Street Entrance, lobby levelWeekdays: 6:00 AM to 9 PMWeekends: 7 AM to 7:30 PM617-277-2350

WestCampus

Adesso Espresso Coffee Shop (coffee/pastry bar, no seating)Clinical Center, first floorWeekdays: 6 AM to 4 PM

Bruegger’s Bagel Shop375 Longwood Avenue/MASCO, lobby levelWeekdays, 6:00 AM to 6:00 PMWeekends, 6:00 AM to 2:00 PM 617-731-8993

D’Angelo Sandwich Shop475 Brookline Avenue (entrance is on the side of the Clinical Center)Monday through Saturday: 10 AM to 10 PMSunday: 11 AM to 10 PM617-278-9772

Dunkin’ Donuts475 Brookline Avenue (entrance is on the side of the Clinical Center)Weekdays: 5:30 AM to 10 PM617-232-8052

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R Restaurants - A Short Walk

Longwood Galleria Food Court $ 400 Brookline Avenue, Boston

Longwood Grille & Bar $ (Longwood Galleria) 342 Longwood Avenue, Boston 617-232-9770

Restaurants - Walking Distance/Short Cab Ride

Bertucci’s Pizzeria $ 4 Brookline Place, Brookline 617-277-4226

Chef Chang’s House $ 1006 Beacon Street, Brookline 617-277-4226

The Elephant Walk $$$ 900 Beacon Street, Boston 617-247-1500

Ginza Japanese Restaurant $$/$$$ 1002 Beacon Street, Brookline 617-566-9688

Skipjack’s Seafood $$/$$$ 2 Brookline Place, Brookline 617-232-8887

Sol Azteca $$ 914A Beacon Street, Brookline 617-262-0303

The Tam O’Shanter $/$$ 299 Harvard Street, Brookline 617-277-2985

CostKey

Under $7 $

$7 - $12 $$

$250 and up $$$$

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OOther Services

AutomaticTellerMachine EastCampus Bank of America

Shapiro Clinical Center, lobby level ( near the cashier’s office) Stoneman Building, second floor ( near the FriendShop Gift Shop and the cafeteria)

WestCampus Bank of America Clinical Center, lobby level (near the coffee cart)

Citizens Bank Farr Building, ground level (near the cafeteria) Florists FriendShop - East Campus Stoneman Building, second floor 330 Brookline Avenue 617-632-3639

FriendShop - West Campus Farr Building, lobby level One Deaconess Road 617-632-8168 TaxicabService Bay State 617-566-5000 Boston 617-262-2227 Checker 617-536-7000 Independent 617-426-8700 Red 617-734-5000 Red & White 617-242-8000 Veteran’s 617-527-0300

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Beth Israel Deaconess Medical Center

East Campus West Campus 330 Brookline Avenue One Deaconess Road Boston, MA 02215 Boston, MA 02215

Beth Israel Deaconess Medical Center, Boston, is a major teaching hospital of Harvard Medical School. It is also a founding member of CareGroup Systems Management, an organized system of quality healthcare serving the individual, family and community.

Visit our website at: www.bidmc.harvard.edu