beth noveck, crowdsourcing wisely not widely: the next generation of citizen engagement

Next Gen EngagementKrems, May 22, 2013

Wednesday, May 22, 13

Tech Driven Transformation

• Data Driven

• Leveraging Expertise

• Customer Service Focused

• Informed by Social Science

• Decentralized

• Network Native


Outcome Oriented


Outcome Oriented....The Bottom

Line


Solving Public Problems?


Gov 2.0

18Wednesday, May 22, 13

New experimentation today with

crowdsourcing


Eleven One


Gov Still Looks Like This


Engagement is Hard


Deliberative “Religion”


Mass-Based


Civic


Gov 3.0

• How do we move from deliberation to collaboration?

• How do we also move from crowdsourcing widely to crowdsourcing wisely?

• How do we create decentralized, progressive problem solving institutions?


• Data

• Collaboration

• Insights from Social and Behavioral Sciences

• Agile Mindset

• Improving People’s Lives


The GovLab aims to improve people’s lives by changing how we govern. The GovLab builds, studies and implements experimental, technology-enabled solutions that advance a collaborative, networked approach to re-inventing existing institutions and

processes of governance. Our work is predicated on two hypotheses: 1) Institutions that govern

themselves collaboratively solve problems faster; 2) Greater engagement leads to more legitimate governance and better solutions for citizens.


Need Manageable Input not Democracy Theatre


Finding Experts


Finding Experts: How to Find Who Knows

What


+

ExpertnetDesigning Process, Policy and Platform for Public Q&A


Asking Questions


Asking Questions: How to Create Incentives to Participate Manageably

and Meaningfully


4 SOLUTION

Digital Canvas

to Ideate

WITH TEMPLATES!


• What kinds of questions lend themselves to what kinds of answers?

• What are the impacts of networked decisionmaking on the organization and its citizens?

• How to increase institutional readiness to openness?


Re:Governance Solving Complex Problems Requires New Platforms


Knowledge Communities


Making Data Useful


Matching Skills and Needs

Matt Lisiecki, CommunityCompost ConnectWednesday, May 22, 13

Metrics 2.0


“Without power and independence, a town may contain good subjects, but it

can have no active citizens.”DeTocqueville


beth noveck, crowdsourcing wisely not widely: the next generation of citizen engagement

Documents

kinds of questions

data usefulwednesday

greater engagement

tech driventransformation

data collaboration insights

peoples liveswednesday

active citizens

govlab builds