better updated emails - british council · better emails are you drowning in emails? are you still...
TRANSCRIPT
BetterEmails
Areyoudrowninginemails?Areyoustillwaitingforimportantinformationyourequestedlastweek?
This informative workshop develops the email writing skills you need to efficiently manage your day-to-day workload and achieve your long-term professional goals.
You will participate in fun and informative multi-media based learning activities. You will write emails and receive feedback from your trainer and other course participants on how to improve. You will learn techniques to help you write emails people want to read.
Who should attend?Anyone who wants to write emails more effectively and efficiently.
COURSE OUTLINE
Introduction •Developingawriting
process - POWER
•Understanding email etiquette
•Managingyourinbox
Getting Started•Havingaclearpurpose
•Adaptingyourwritingto your audience
•Knowingwhatyouwant to achieve
Choosing a Structure•DecidingonBLADEorODAC
•Aligningstructuretopurpose and audience
Making Initial Contact•Usingappropriatelevels
of formality
•Creatingsubjectheadings
Writing Replies/ Follow-up Emails•Gettingthetoneright
•Managingemailthreads
•Summarizinginformation
Getting the Action you Want•Writingpersuasively
•Knowingthepowerof positive language
Editing•Applyingthe6Csof
email writing
•Feelmoreconfidentinyourability to write effective and professional emails
•Understandhowtouseemails to develop better working relationships
•Knowyourownstrengthsand weaknesses and have some specific strategies to improve
•Adaptyouremailsandletters to different audiences and situations
•Planandorganiseyourwriting to fit your purpose
•Writeandedityourworktomake it clear, concise and easy to understand
BENEFITS LEARNINGOBJECTIVES
REGISTERONLINEATBRITISHCOUNCIL.SG/PDC2015
JAN
12-13
SEP
3-4
FEB
5-6
OCT
1-2
MAR
2-3
NOV
2-3
PUBLICTRAININGDATES
VENUE
LENGTH
MAXIMUMGROUPSIZE
COURSEFEES
APR
6-7
DEC
3-4
MAY
7-8
JUN
4-5
JUL
2-3
AUG
6-7
ProfessionalDevelopment
Centre, Toa Payoh
2Days,9:00amto5:00pm $849(excludingGST)
Maximumgroupsizeof16
UPDATED
BRITISHCOUNCIL
WRIT TEN COMMUNICATION