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Social Media Class 3 Beyond Facebook

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Page 1: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Social Media Class 3 Beyond Facebook

Page 2: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest

©2020 Sarah Benoit

Page 3: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest Tools

Business accounts for brand, companies, and organizationsPersonal accounts for individuals

These two tools are essentially the same. They include access to analytics, the advertising system, boards, pins, an inbox, widgets, the Help Center, rich pins, and more.

Page 4: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

The Pinterest Community

Page 5: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest Stats

Hootsuite Latest Pinterest Stats

Page 6: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

The Pinterest Community According to eMarketer, only Facebook outranks Pinterest in terms of influencing U.S. social media users’ purchasing decisions.

● More than two-thirds of Pinners say they’ve discovered a new brand or product on Pinterest

● 93 percent of Pinners use the network to plan purchases.● Half of Pinners have actually made a purchase after seeing a

Promoted Pin● Two-thirds look at saved Pins while out shopping in brick-and-mortar

stores.

Page 7: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

The Pinterest Community

http://www.statista.com/statistics/250906/pinterest-usage-reasons-usa/

Page 8: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest Best Practices ● Create boards with collections of images. Be creative with the

names of the collections and use relevant product keywords whenever possible. Tell your story in images.

● Make sure 30% (-ish) of your Pins have links to your website and take people to original content or directly to products in your store. Repin other people’s content 30% of the time.

● If possible add Pinterest sharing options to your product pages. ● Post or Pin new images multiple times per week. They can be

your own products/images or the images and products of others that share your audiences.

Page 9: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest Best Practices

How to create an exceptional pinterest account.

Page 10: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest Shopping

How to Sell Products on Pinterest

Page 11: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest and Shopify

Learn more about Pinterest and ecommerce: Pinterest Marketing: How to Drive Sales with Pinterest

Page 12: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Pinterest Scheduling

Tailwind (includes Instagram):https://www.tailwindapp.com/

ViralTaghttp://www.viraltag.com/

Page 13: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Tumblr

Page 14: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

The Tumblr Community

https://www.tumblr.com/business

Page 16: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

The Tumblr Community

Page 17: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Tumblr Best Practices➔ Tell people you are on Tumblr. Add buttons to your website.

https://www.tumblr.com/buttons ➔ Customize your Tumblr – “Edit Appearance” is an icon in the

upper right of the screen. ➔ Know your brand and tell a story with each piece of content,

regardless of the medium. ➔ Share videos and photos ➔ Post regularly – once a week minimum or more➔ Ask questions, provoke conversations, be funny - compel people

to follow you

Page 18: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

The Tumblr Community

Page 19: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Tumblr Marketing Tools

http://marketr.tumblr.com/

Page 20: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter

Page 21: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter Stats➔ 330 million users➔ Twitter has 145 million daily active users➔ 22% of adults in the US use Twitter➔ 38% of people 18 - 29 years old use Twitter, 26% are 30 -

49, 17% are 50 - 64, and 7% are over 65. ➔ 80% of Twitter users are on mobile devices➔ 74% of Twitter users say they get their news on Twitter➔ 42% use the app every day

Twitter Stats

Page 22: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter Algorithm

The Twitter timeline consists of three main sections:

1. Ranked tweets2. “In case you missed it”3. Remaining tweets in reverse-chronological order

https://blog.bufferapp.com/twitter-timeline-algorithm

Page 23: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter AlgorithmEvery time you open the Twitter app or visit twitter.com, the algorithm will study all the tweets from accounts you follow and give each of them a relevance score based on several factors:● The tweet itself: its recency, presence of media cards (image or video), and overall

engagement (including retweets, clicks, favorites, and time spent reading it)● The tweet’s author: your past interactions with this author, the strength of your

connection to them, and the origin of your relationship● You: tweets you found engaging in the past, how often and how heavily you use Twitter

Twitter will put the tweets it thinks would be engaging to you in the first two sections — ranked tweets and “In case you missed it”.

https://blog.bufferapp.com/twitter-timeline-algorithm

Page 24: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter Best Practices● #1 Rule – Follow others and they will follow you!● Tell your customers and partners you are available on

Twitter. Use the Follow button on your website. ● Choose people you follow wisely, look for potential

customers, as well as companies or people that could send you multiple customers. Connect with media.

● Invite the back and forth, participate in the community. Mention, Reply, and Retweet with key partners and influencers.

Page 25: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter Best Practices● Research and use #hashtags. Great ways to research

hashtags can be found here: http://www.hashatit.com, https://www.hashtags.org/, https://ritetag.com, https://tagboard.com, and http://tagdef.com.

● Share photos and videos to visually engage your audience and provide credible, relevant resources.

● If possible, upload video files directly to Twitter for better performance tracking.

● When applicable link people to your website as the authority via links.

Page 26: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Twitter and the MediaA large number of journalists, reporters, bloggers, thought leaders, and potential influencers are sharing content, establishing a voice, and building connections on Twitter. Twitter can be a huge asset when it comes to managing:● PR● Media Relations● Blogger Outreach● Influencer and Partnership Development ● Contributor MarketingTwitter may not be a tool you use to get directly in front of customers, but to build and strengthen your reputation.

Page 27: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

LinkedIn

©2018 Sarah Benoit

Page 28: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

LinkedIn Stats

Page 29: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

https://press.linkedin.com/about-linkedin

Page 30: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

● LinkedIn has 675 million monthly users● 27% of Americans use LinkedIn● 51% of Americans with a college education use LinkedIn● 28% of 18 - 29 year olds use the platform, 37% of 30-49 year old,

and 35% of people over 50● 61% of LinkedIn’s users are between 25 and 34 years old● 57% of LinkedIn’s traffic is mobile● 4 out of 5 people on LinkedIn “drive business decisions”● 30 million companies are on LinkedIn● 94% of B2B marketers use LinkedIn for content marketing● 89% of B2B marketers use LinkedIn for lead generation

LinkedIn Community

Page 31: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

LinkedIn Stats ©2018 Sarah Benoit

Page 32: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

LinkedIn Best Practices

● Complete your profile. Your profile on LinkedIn is like a resume, you want to make sure it contains all relevant information.

● Upload your contacts to your LinkedIn personal profile either one by one, by connecting to your email account, or by uploading a CSV spreadsheet or TXT or VCF file.

● Use keyword phrases in the summary section and in the descriptions of your most relevant jobs and past experience whenever it is relevant.

Page 33: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

LinkedIn Best Practices

● Ask for and Send Recommendations. ● Receive and Add endorsements as well as endorse others. ● Join relevant Groups and set a time schedule for

interacting in groups. Choose Groups that are active and have members that are in your target audiences

● Publish regularly on LinkedIn if you are looking to establish yourself as a thought leader. Or share links to the blog posts you are writing and any other content on your website.

Page 34: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

LinkedIn Best Practices

● Create a Company Page and create relevant content in order to build a following. This works best when you have more than one person on staff to help share and engage with the Company Page content.

● Create memorable, useful content to share on your personal or company page. Make sure you Like, Comment, and Share other people’s content regularly. ENGAGEMENT MATTERS! Consider using Slideshare to create educational content that can easily be shared.

Page 35: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

Youtube Optimization

How can brands use Youtube?

Page 36: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

The Role of Youtube

70% of millennials say they’ve used YouTube to learn how to do something new or learn more about something they’re interested in.

According to the Pew Research Center, YouTube is now used by nearly 3/4 of U.S. adults and 94% of 18- to 24-year-olds.

According to Deloitte, U.S. internet users spend an average of 15 hours per week with digital video.

Page 37: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

Write Clear Titles, Descriptions, and Tags

Video Titles ● Keep titles short < 100

characters● Do keyword research to

generate video ideas● Use keyword phrases in

titles whenever possible

Video Descriptions ● < 500 characters● Include keyword terms in

descriptions● Include important website,

blog, or social media links● Include any necessary credits

Video Tags: use appropriate tags for your videos to clarify the content topic

Page 38: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

Include a Call to Action

Cards and End Screens

Cards: You can use cards to add interactivity to your videos. Cards can point viewers to a specific URL (from a list of eligible sites) and show customized images, titles, and calls to action, depending on the card type.

End Screens: You can build viewership with powerful end screens on your videos, which show on mobile and desktop devices. Use end screens at the end of a video to:● Point viewers to other videos, playlists, or channels on YouTube● Call for subscriptions to your channel● Promote your website, merchandise, and crowdfunding campaigns

Page 39: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

Include a Transcription or Captions

Transcriptions● Manual● Temi

Captions/Subtitles● Add your own from scratch using the Youtube Creator

studio● Upload an existing file with text and times● Transcribe and auto-sync ● Use machine learning automatic captioning on Youtube

Page 40: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

#d2cc2d

Embed Videos on Website Pages and Posts

If possible include one video per page

Every time someone watches the video on your website or blog it increases the number of views on Youtube. Create video content for specific pages and posts on your site that you are optimizing for SEO.

Page 41: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button

QUESTIONS?

Sarah Benoit [email protected]

Page 42: Beyond Facebook€¦ · Twitter Best Practices #1 Rule – Follow others and they will follow you! Tell your customers and partners you are available on Twitter. Use the Follow button