beyond removing impediments scrum master as team coach
DESCRIPTION
Presentation to DFW PMI Agile Community of Practice. Coaching skills that a Scrum Master can use - metaphor and powerful questions.TRANSCRIPT
Beyond Removing Impediments:Scrum Master as Team Coach
Image by Pictofigo
Allison Pollard
Firm believer in continuous improvement and the power of teams to affect change
Cherie Silas
Strong desire to help people arrive at the place they define as success in both personal and professional life
The Scrum Master role
• VERY different from being a Project Manager• Responsible for ensuring Scrum is understood
and followed• Servant leader
The Scrum Master acts as the Team’s coach! Image by Pictofigo
Building a high performing team
• Self-organizing• Cross-functional• Accountable as a team• Striving for AWESOME
The Scrum Master reinforces the “team” mentality
Images by Pictofigo
The High Performance Tree
couragefocus
commitm
entopenness
respect
Committed to team success
Self-organizing
Owns its
decisions
& commitments
Trust motivates
them
Constructive disagreement
Believe they can solve any problemConsensus-driven
Empowered
Team that
can do
anything
Room for team & individual growth
Get astonishing results
Get the right business value
Get business
value faster
Activity:
• Think about your current team
• Add more roots to the values that are present
• Color in the fruits for the benefits that are present Images by Pictofigo
How to use the tree with your team
• Project kick-offs– Review the values,
characteristics and benefits– Define working agreements
• Retrospectives– Have the team evaluate the
strength of the values, benefits in the team
Images by Pictofigo
Coaching skill: asking questions
• Not about eliciting more information for the Scrum Master• Provoke the team to think, feel, or react differently about the issue at hand
The Scrum Master’s job is to stay curious
Image by Pictofigo
What makes a question Powerful?
• Not leading to a particular answer• Move the team forward to what it desires
rather than ask for justification• Reflect active listening• Open-ended
Image by Pictofigo
Activity:
• Partner up; one person will talk about his/herteam• Other person picks 3 powerful question cards.During the conversation, you can only ask these questions.• To start the conversation, ask: Where is your team weakest? Image by Pictofigo
What did you learn?
Image by Pictofigo
Resources
• Images by Pictofigo (www.pictofigo.com)• High Performance Tree from Coaching Agile
Teams by Lyssa Adkins
