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Facilities Management & Property Services

www.baltimoregroup.co.uk

2 Baltimore Group - Facilities Management & Property Services

3 Flexible Solutions4 Who We Are5 Our Reach6 Outsourcing Support7 Setting Standards8 Our People10 Service Map11 Our Approach to FM13 Total FM15 Building Maintenance & Estate Management16 Mechanical & Electrical17 Fire & Security20 Cleaning & Environmental Health22 Building & Design23 Health & Safety24 Baltimore Telecomm25 Baltimore Parking Solutions26 Sustainability

Contents

3call us on: 0203 714 2025 alternatively you can email us: [email protected]

The facilities management industry is continuously changing, from expansion to wider service models, current regulations, the latest accreditations and new technologies. For us, there is one thing that will never change and that is our commitment to delivering client-focused services of a consistently high standard.

Our clients vary in size, sector and industry, meaning that our approach to facilities management needs to be flexible and adaptable. We work for managing agents, facilities managers, procurement managers and businesses directly, helping their facilities to run like clockwork day in day out.

At Baltimore Group we are dedicated to meeting the needs of our clients and will go the extra mile to make things happen. We pride ourselves on the personalised service we deliver, through dedicated account managers and support teams.

Understanding the specific requirements of each and every client is vital to our personalised approach to service delivery. We achieve this by building strong relationships with our clients from day one, so that we can work closely together to achieve key business objectives.

Our focus on client relationships is implemented across the board from senior management through to call-out engineers and our administration teams. Our approachable teams of technical, service and management professionals are key to maintaining our company values, ensuring all services are consistently based on; trust, safety, reliability and quality.

We provide a consistently high level of service across the Group and have implemented a comprehensive training system that combines industry accreditations with relevant qualifications. We also ensure that we are continuously up to date with changes in the facilities management industry and are always improving how we do things, this is supported by our membership with industry bodies such as BIFM, ECA, FSA and BICSc.

Our dependable reputation for quality has developed from our commitment to excellent communication. To maintain effective levels of communication we focus on being accessible and transparent across the Company. Senior Management have a hands-on approach to business and are heavily involved with the supervision of service quality as well as being assigned as account managers for continuous client support.


For us, there is one thing that

will never change and that is

our commitment to delivering

client-focused services of a

consistently high standard.

Flexible Solutions


Baltimore Group is a leading provider of facilities management and property services to a large number of well-established organisations across the UK.

Baltimore Group is a privately owned company specialising in multi-discipline facilities management and property services. From security and cleaning, to building maintenance and IT support, Baltimore Group offer a wide range of services to support businesses with their day-to-day operations.

Since the Company was established in 2005, Baltimore Group has grown significantly both in size and scope. In 2012 the Company extended its service offering with the additions of the sub-companies Baltimore Parking Solutions and Baltimore Telecomm, which now form part of Baltimore Group. Now operating at a national level with high profile clients in a range of different sectors, Baltimore Group has become a key player in the facilities management and property services industry.

Within Baltimore Group we have three key Departments;

01 - Fire & Security

02 - Cleaning

03 - Facilities Management

Each specialist division has its own unique markets with the ability to integrate service requirements to meet customer needs and expectations. We provide a ‘one-stop-shop’ solution to your facilities management needs, allowing you to focus on your core business, while we focus on what we do best.

Who We Are

Petersfield

London

Upminster

Ipswich

Newcastle

OUR REACH

Manchester


We’ve got it covered

From remote countryside locations to bustling city centres, our teams work across the UK on a variety of buildings and estates.

Whether you own, occupy or manage a premises, we will ensure to provide a bespoke service that covers the needs of your building and organisation. Whether you have a single site or multiple locations we have implemented a set of standards and procedures to ensure a consistently high-level of service which meets our ISO 9001 Quality Standard.

We operate from a strategic network of offices located around the UK which work together to deliver efficient facilities management to the Nation

SectorsWe work in a wide range of commercial and residential buildings across the following sectors;

• Corporate

• Retail

• Transport & Logistics

• Education

• Leisure & Hospitality

• Property Professionals

• Construction & Design

• Public Sector

• Industrial & Trade

Where We Work


Outsourcing Services

Why outsource your services with Baltimore Group? There are many benefits to outsourcing your support services to Baltimore Group, as the supplier of choice for all your facilities

management needs;

Focus: By outsourcing one or more facilities management services to us, we leave you to focus on your core business activities.

Trust: Trusted companies like us minimise stress for businesses by providing services that are consistent, reliable, accessible and transparent.

Partnerships: By integrating or bundling services together, companies can focus on the management and administration of fewer contractor partnerships. This not only eliminates timeline constraints and maximises efficiencies but also allows core contractor partnerships to grow stronger and more secure.

Expertise: Our vast experience and expertise allows us to get on with what we do best and that is to service the needs of our customers. At Baltimore Group we endeavour to provide a quality level of service through our team of fully qualified and highly-skilled individuals.

Flexibility: The flexible work processes that we commit to allow us to adapt to client preferences and individual needs. This allows us to build strong relationships with our clients so that we can exceed expectations and work seamlessly with their organisations.

Health & Safety: We are committed to ensuring a safe environment for our staff, clients and all those that come in contact with our work. We are accredited by a number of third party certification bodies to satisfy the need to comply with UK Health and Safety Law, whilst promoting best practice in all we do.

Compliance: Stringent regulations and legislations have made managing organisational compliance a challenge in itself. With our industry knowledge and extensive list of health and safety accreditations, we support our clients with their own legislative and regulatory compliance.


Setting Standards

Setting StandardsManaging facilities involves managing risk.At Baltimore Group we are committed to providing a high level of service quality in everything we do. We are accredited by a number of recognised bodies, such as;

To ensure we are up to date with industry changes and developments, we are also members of industry bodies such as;

BIFM – The British Institute of Facilities Management

BICSc – The British Institute of Cleaning Science

ECA – Electrical Contractors’ Association

FSA approved – Fire and Security Association


“Our people are important to us. Together we make up the team that is the secret to our success”


We believe that that best way to maintain high levels of customer service, is to continuously improve the way we do things. In order to achieve this we encourage innovation from our employees and work together with them to better company processes and procedures.

We have implemented a free thinking company culture that highlights the importance of teamwork as well as empowering individuality.

Our teams are from various professional backgrounds and have a wide range of skillsets. We encourage continual profession-al development through recognised educational and technical schemes.

Our training opportunities benefit everyone involved, the employee widens their skillset, we extend our capabilities and in turn the client gets the best possible service. Recruitment and selection is one way that we ensure we have the best team for the job but we are also committed to encouraging personal development and career aspirations in order to maximise an employee’s potential.

Every member of our team is accessible, approachable and accountable which allows us to deliver an exceptional level of customer service.

Our senior management team take a hands-on approach to business, with quality processes, quality people and quality service levels. Our managers are some of the best in the industry, each varying in skillsets, backgrounds and technical know-how.

Recycling TalentWe are doing our bit to create next generation engineers.

Apprenticeships ensure that we as a Company contribute to the creation of the next generation of industry professionals, who can learn in a practical and safe environment. We also look to take on graduates and highly-trained professionals to bring future ideas to the Company.

Our People

“An apprenticeship is a great

way to begin your dream

career, getting you the

experience you need to

progress in your field”

Baltimore Group

FM &

PROPERTY SERVICES

PROP

ERTY MAINTENANCE

MEC

HANICAL & ELECTRICAL

ENVI

RONMENTAL HEALTH

BUILD

ING & DESIGN

CAR

PARK MANAGEMENT

BALT

IMORE TELECOMM

COM

MERCIAL CLEANING

SPEC

IALIST CLEANING

CO

NTRACT CLEANING

HEALTH & SAFETY

SECURITY & FIRE

FIRE

SECURITY

10


Our Approach to Facilities ManagementIt is not always straightforward for businesses to decide on the most adequate solution for the management of their property and facilities. Fortunately, at Baltimore Group we help you to determine the right solution for your individual needs by creating bespoke service packages that work seamlessly alongside your organisation.

We provide you with an opportunity to outsource all or some of your business support services, leaving you to concentrate on your core business activity.

Self-DeliverySelf-delivery is important to us and so we are continuously working to deliver more of our services inhouse. We manage our supply chain through a set of key partnerships and ensure that any contractors or suppliers we work with, act in accordance with our company values.

IntegrationAt Baltimore Group, we have the capability to provide single, bundled or integrated services. We understand that no two clients are the same and in order to provide effective service solutions, we treat every requirement as unique. For clients with complex requirements, we aim to simplify things by providing easily integrated solutions, managed by us.

Integrating the outsourcing of services can not only help to reduce service costs but will also increase efficiency in your workplace.

Account ManagementOur account managers are on hand to ensure that we are continuously meeting the needs of our clients while exceeding their expectations.

Key account managers offer a single point of contact which allows us to build strong partnerships with our clients and helps us to better understand their needs.

Service Overview


At Baltimore Group we provide single services right through to completely integrated Total Facilities Management contracts.

Whether it is for a single building or multi-site portfolio, we deliver a consistent standard of service quality across the Company.

Maximising EfficienciesTotal Facilities Management contracts provide ultimate support for property owners or property/facilities managers by collaborating a number of building maintenance services together from one provider.

The TFM contracts that we offer our clients maximise outsourcing efficiencies both in terms of cost and time. We ensure that such contracts are bespoke to each client’s needs and that we work seamlessly alongside the people within their organisations.

Integrating both planned and reactive services allows for full coverage, ensuring your operations run as smoothly as possible at all times.

Simplifiying Supply ChainsAn integrated approach to facilities management offers our clients a way to simplify their supply chain by reducing the need for multiple administration and management of subcontractors.

We aim to make the transition to integrated facilities management as easy as possible for our clients by offering a ‘one-stop-shop’ approach.

Total Facilities Management


“For many years, Baltimore Group have provided us with an integrated facilities management service, covering our diverse property portfolio. Excellent customer service, coupled with a single point of contact, has allowed us to build a lasting partnership with Baltimore Group, based on trust, reliability and quality. Baltimore Group is an ideal solution for both short and long term facilities management contracts for a wide range of commercial and residential properties. For us, Baltimore Group are an obvious choice of service supplier due to their integrated service offering, expertise and extensive experience in the industry”.

Richard Gammie, Partner at Montagu Evans.


Property Maintenance & Estate ManagementManaging your premises. Maintaining Your Image.

At Baltimore Group, we understand the lifecycle of buildings and what it takesto maintain them. By keeping up with planned property maintenance, owners can avoid long term damage and costly repairs, whilst minimising disruption.

From minor works to complex projects, we offer an extensive list of property and estate management services that will help keep your facilities operating efficiently.

Planned preventative maintenance (PPM) schedules help to prolong the life of your equipment, avoid wasted energy and ensure your equipment is effective and safe to use. Your maintenance schedule will be delivered against monitored targets and key performance indicators to ensure it is working effectively towards your business objectives. As well as planned preventative maintenance, we provide a range of one-off property maintenance services from handyman jobs to specialised services such as locksmiths and roofing.

We understand that sometimes, you cannot be prepared for everything, so our maintenance team is responsive to building maintenance issues 24 hours a day, 7 days a week, 365 days a year. Estate ManagementAt Baltimore Group we deliver comprehensive estate management for commercial andresidential sites across the UK, combining a wide range of maintenance services.Our property maintenance and estate management services include;

• Ground Maintenance & Landscaping• Reactive Building Maintenance• Waste Management• Graffiti Removal & Pressure Washing• Planned Preventative Maintenance (PPM)• Window & Canopy Cleaning• Car Park Management• Pest Control• Handyman Services• Fire & Security System Maintenance

Building Maintenance


Reactive MaintenanceOur inhouse mechanical and electrical teams work on both reactive and planned maintenance. Engineers are on call 24 hours a day, 365 days a year to ensure coverage for clients on out of hours and emergency requirements when the unforeseen breakdowns arise.

Planned, Prevantative Maintenance (PPM)(PPM) Planned preventative maintenance will provide the servicing required at intervalsstated by manufacturer’s recommendations, maximising the lifespan of your technicalassets and minimising the risk of technical and mechanical breakdowns. Regular servicingvisits by skilled and experienced engineers to monitor the buildings systems will keep abuilding and its floor space running at its full potential.

Our PPM service helps to keep plant and electrical systems running efficiently as well as increasing their usable life. By maintaining and regularly monitoring systems the risks of costly emergency repairs and downtime of plant is greatly reduced. The PPM maintenance of existing systems is only a small part of what we do, we also undertake complete mechanical and electrical installation projects, however complex. Our mechanical and electrical engineers are equipped with the latest PDA equipment so that they have access to the information and resources they need on or off site. This allows our team in the office and the engineers in the field to work more efficiently and effectively together to deliver a quality level of service.

We provide all M&E services from replacing a tap or servicing a chiller or A/C unit to installing commercial boiler systems or L.V (Low Voltage) main switch panels. With our qualified inhouse engineers we can provide full condition reports for most plant and machinery. Other mechanical and electrical services that we provide are;• PAT Testing• Installation or Replacement of Systems• Plumbing & Heating• Refrigeration & Air conditioning• Servicing & Maintenance• Electrical Installation Conditional Reports

Mechanical & Electrical Services


There is never a ‘one size fits all’ solution to fire and security and so we adopt a flexible approach.

We understand that each client has individual needs and requirements and once we understand what you want from your fire and security equipment, we are the ones who can make it happen.

All commercial fire and security systems are installed to the latestBritish and European Standards and are future proofed to ensurethey adhere to legislative and insurance requirements.The foundation of our success lies within the expertise of ourteam, from management through to administrators. Our technicalteams have been carefully selected for their skill base, experiencelevels and ability to build strong relationships with clients.With a state of the art management information system, we canensure complete client and customer confidentiality inaccordance with National Codes of Practice.

Security

Businesses cannot afford to take chances on security. At Baltimore Group we provide the latest in cost-effective security systems, tailored to meet the needs of your business.

Depending on the size of your premises, access points, the nature of your business and your levels of risk, your security requirements will be treated as bespoke. Our experienced system designers will work with you to create the right system for your needs, whatever the size or complexity.

We use state of the art electronic security systems designed to ensure the effective protection of your building, your belongings and most importantly your people. On top of this protection, we also assist you in your compliance with legislative and insurance requirements. We install and maintain the following security systems, which can be sourced as either single services or fully integrated solutions for maximum security.

Surveillance

CCTV (Closed Circuit Television) systems are ideal security solutions for the visual protection of property. Video surveillance systems are an invaluable method of recording crime, violence or anti-social behaviour and also act as a visual and in some cases a verbal deterrent to unwanted visitors. In order to create a surveillance system that works for you, we provide bespoke solutions that maximise your security. Our experts can create a system for virtually any scenario, taking into consideration all aspects of your business.

Fire & Security


Not only will we discuss your security needs, we will also look at what you want from your CCTV system and evaluate impacting factors such as; environment, location and lighting. Whether it is a simple system with one or two cameras or a fully integrated, digital system with Internet Protocol, Wi-Fi and cloud storage, every system is made to measure.

Whilst standalone cameras can offer basic surveillance, IP cameras offer high definition and better resolutions. Systems can be monitored by our Alarm Receiving Centre, and images can be viewed anywhere in the world online via IP, either of live real-time streaming or of recorded video from an IP DVR. Video data can also be recorded and stored onto ‘the cloud’ and can be accessed remotely with an online connection. Access Control Systems

Monitoring and controlling peoples access to your premises is another effective security tool used to prevent unwanted visitors in your property. Access control systems allow you to manage building entry or exit points through nominated doors via a central control panel. Our experienced system designers will look at various factors of your business to ensure you are getting the level of security you require through access control.

We will look at the number of entry/exit points, use of the building, movement of staff, disabled access, turnover of employees and other systems you may wish to integrate.

These factors are used to ensure your access control system is right for you, making it easy for those with access to manoeuvre around the building easily, whilst keeping those without access out.

Systems are managed through a control panel and an electrical locking facility but can also be controlled remotely either by yourself or our security team. Access control systems are not always as simple as controlling entry and exit to a building, they can also be complex enough to control the internal boundaries to which people can and can’t access.

High level complex systems can also act as a valuablemanagement tool by incorporating integrated functions suchas; attendance and payroll systems, car park managementand even vending machines. On top of this, access control canprovide valuable data, allowing you to measure who accessedareas of your building, when and where.

Intruder Detection Systems

All intruder alarm systems are installed to the latest British and European Standards by our fully qualified and experienced technicians. It is becoming increasingly common for insurance companies to insist that both occupied and vacant premises are protected by intruder alarms. We aim to assist you in both compliance and protection of your property.

We comply with the National Security Inspectorate (NSI) Codes of Practice for the design, installation, commissioning, maintenance and monitoring of our intruder detection systems. With our technical expertise and comprehensive product range we are confident that we can meet your specific needs and expectations.

Fire & Security (Continued)


Fire

Not only is fire safety a legal requirement for commercial buildings, it is critical for the protection of your people and your premises.

Our fire division offers a variety of services to the BS 5839 series of standards and BAFE SP203-1 for; design, installation, commissioning, handover, verification, servicing and maintenance.

Appropriate fire prevention and protection solutions will differ according to the nature of your business, the number of people within your building and the size and layout of your premises.

Like every other facilities service we offer, we treat each building as a bespoke need, ensuring a seamless fit with your organisation. All of the fire safety products that we use at Baltimore Group carry the CE marking, to prove manufacturing quality and testing.

Fire Detection & Protection

We offer you a comprehensive fire protection and detection package from risk management surveys through to the installation of effective fire protection solutions.

From fire extinguishers and sprinklers to the latest fire detection equipment, you can reinforce the prevention and protection from fire in your premises.

We offer the full fire alarm package from design to, installation, commissioning, handover, verification, servicing and maintenance, to the BS 5839 series of standards. Our systems range from providing basic property protection to full life protection systems with options of remote monitoring.

At Baltimore Group we offer a comprehensive service for the supply, installation, commissioning and servicing of water, foam, powder and CO2 fire extinguishers. Besides fire extinguishers we also supply fire and safety signage, extinguisher stands, fire blankets and alarms. Fire extinguishers must be commissioned before use to ensure they qualify to the lastest British Standards. Commisioning is undertaken by our qualified fire extinguisher technicians, who will ensure each fire extinguisher is fit for purpose.

Our fully trained and BAFE SP101/104 qualified technicians will visit your premises to give you and your employees, practical advice on danger and risk within your premises according to the Regulatory (Fire Safety) Reform Order 2005.


A clean and hygienic environment is a reflection of a professional and responsible business.

Minimum Disruption, Maximum Efficiency.

At Baltimore Group we specialise in a wide range of professional cleaning services, from contract cleaning to one-off deep cleans. Like all services we provide, we will ensure to adapt each service to meet individual requirements whilst ensuring consistency of quality and value for money.

Whether your cleaning requirements are one off, contract or periodic, we will put together a bespoke service package that suits you.

Our team of professional cleaners undergocomprehensive training in the use of equipment toensure safety at work and quality workmanship.At each site we carry out comprehensive riskassessments and ensure that our teams are trainedto detect, report and avoid hazardous risks.

As a member of The British Institute of Cleaning Science (BICSc), we take the issues of waste management and environmentally responsible cleaning extremely seriously.In order to contribute towards a more environmentally friendly future, we work closely with our clients to actively reduce their waste generation and ensure that we too act responsibly when carrying out our services.

Cleaning & Environmental Health


The cleaning services we provide include;

• Window Cleaning • High Reach Cleaning• Contract Cleaning• Deep Kitchen Cleaning • High Pressure Cleaning• Housekeeping• Computer Equipment Hygiene• Graffiti Removal• Fire and Flood Restoration• Builders Cleans• Carpet & Upholstery • Waste Management• Residential Cleans such as; Landlord and end of tenancy cleans• Janitorial Supplies & Washroom Services

Contract Cleaning

We operate contract cleaning hours when it suits you and have extensive experience across a number of sectors including; retail, corporate, hospitality and local authority. For contract cleaning, price is not the only factor that should be considered. Companies should ensure that their contract cleaners are reliable, flexible and work to a consistently high standard. We have implemented a set of strict company policies and procedures to ensure we deliver a high standard of work across the Group at all times, while maintaining competitive prices.

Pest Control

Our teams specialise in the prevention and control of infestationand pests, in and around your building. It is essential thatinfestation problems are dealt with quickly and effectively toensure they are kept under control. We will do regularinspection visits to ensure your pest control is functional andeffective and will be on call for any nuisance occurrences thatmay happen.

Carpet Cleaning

Our professional carpet cleaning system allows deep cleaning and deodorising of carpets all in one process. With our specialist system your carpets are guaranteed not to stretch, shrink or split any seams, also allowing most carpets to be dry within just 30 minutes.

High Reach Cleaning

Our team are experienced in cleaning at heights and in cases where high level access is needed we are equipped with lifting equipment and an advanced pole reach system. From exterior cladding to high reach window cleaning we have the equipment to ensure effective cleaning at any height. Window Cleaning

Whatever the size or shape of your building, we cover internal and external glass with our high reach and wash system.

Fire & Flood Restoration

After catastrophic events such as fire and floods, dealing with the aftermath can be very distressing. Our cleaning team work to get properties back to their original state and can offer refurbishment services if necessary.

Residential Cleaning

At Baltimore Group our cleaning team provide a variety of residential cleaning services from contract cleaning of communal areas to deep end of tenancy cleans when required. For residential properties, cleaning tasks range from general cleaning to specialist services such as; mattress cleaning and upholstery.


Creating Sustainable Spaces

Another specialist area that we provide at Baltimore Group is the design and building of work place environments. The effective design of workplace environments can improve productivity and the wellbeing of your employees. Workplaces need to be practical and functional but also comfortable for the people that work within them. Our design and refurbishment capabilities stretch over a variety of sectors from retail to corporate to residential.

Space Management

We focus on creating spaces that work for you. Whatever your business model, we ensure that your space is maximised, whilst creating a design that is unique to your needs and requirements.

Interior Fit-out Projects

We have extensive experience of fit-out projects in a number of different sectors. For us, understanding our clients’ needs and requirements is the key to delivering the best solutions. For building and design, our experience in project management allows us to offer a complete package to our clients, leading to a desired finished product. Shop Fitting

With fierce competition in the retail sector, the design and layout of shops, stores and outlets is a determining factor for your customer’s buyer behaviour. Our extensive experience in shop fitting allows us to turn your retail space into a practical and influential area for customers as well as employees.

Office Fitting

Getting an office space right is key to the productivity and wellbeing of your employees. By providing spaces that are both comfortable, durable and easy to maintain, offices will be happy and productive places to be.

Building & Design


Health, Safety & ComplianceWe take health and safety extremely seriously and aim to ensure that we are doing as much as possible to encourage best practice across the Company. At Baltimore Group we have implemented a comprehensive set of health and safety processes and procedures, which are continuously monitored and improved. All of our employees are trained to work safely and are equipped with the relevant qualifications and accreditations to complete their work in the safest possible manner.

We are certified to OHAS18001 and are members of health and safety organisations such as; Safecontractor, RoSPA, Gas Safe Register and CHAS. When working on your premises we provide you with comprehensive risk assessments and method statements.

Client ComplianceIt is not just our health and safety that is important to us, yours is too.

With our extensive building knowledge we can assist you with your legislative and regulatory compliance, which is an area that is becoming complex for many industries. We provide a number of health and safety services that may appeal to you, such as;

• Comprehensive Risk Assessments• Compliance Surveys and Reports• VDU Assessments• Building Audits• Training Information & Technical Support

We also offer a number of testing services that ensure you have the correct records for your building compliance, such as;

• Portable Appliance Testing (PAT)• Water Hygiene Testing• Gas & Electrical Testing/Inspections

Health & Safety


Baltimore Telecomm & IT supportBaltimore Telecomm is a sub company within Baltimore Group that provides commercial phone lines and broadband packages to a number of businesses across the UK.

IT Support & MaintenanceInformation technology plays an enormous part in the management of facilities and buildings and it is hard to envisage a working day without it.

Having round the clock support with IT, is vital for businesses, as technological failures or network complications can cause great disruption to an entire workforce. We offer you a comprehensive on-site or remote support service for your IT which allows you to avoid systematic problems and to get things up and running quickly when problems occur.

From the installation of a small network to the development of major infrastructure, we have fully trained professionals suitable for the job.

Telecoms & BroadbandBaltimore Telecomm provides commercial telephone lines, broadband and optional care packages to keep your communications technology up and running.

RelocationWhen moving premises, shifting computer networks can be a challenging and complex task. We provide relocation services that take the hassle out of moving by transporting your assets and equipment from your old to new premises.

Telecomm & IT Support


As more car parks are created and parking becomes a commodity, it is essential for car park owners to protect their land and premises. Whether your car park is a money making asset or just a facility for your employees/customers, we can help you to manage the space effectively.

Baltimore Parking Solutions is a sub company of Baltimore Group which focuses on car park management services ranging from security and enforcement to facilities management.

Car park management can appeal to a variety of sectors such as; retail, corporate, hospitality, transport and leisure. Businesses with car park facilities need to ensure they are offering the best parking experience for their users.

As car park managers, we understand the importance of having a fully functioning car park and the multi-management that is involved.

There are many solutions to car park management and according to individual needs and requirements, every solution is bespoke.

At Baltimore Group we offer ANPR – Automatic Number PlateRecognition, which ensures vehicle monitoring from arrival to exit.ANPR systems will calculate the duration of stay for each vehicleand are an added measure of security for its users.Automatic Number Plate Recognition systems can also beused to compile data on how your car park is used, when it isused and by whom it is used.

Besides ANPR, barrier control is another method we use to control access to car parks, through access cards, fobs or intercom systems.

Baltimore Parking Solutions


As an ISO 14001 organisation we are committed to playing our part in reducing carbon emissions and protecting the environment. Our sustainability policy demonstrates our contribution to reducing waste, using sustainable materials and promoting energy efficiency.We focus on the impact our work has on the local communities and aim to cause minimum disruption to communities whilst supporting them through the use of local employment, materials and partnerships.

Besides our own responsibility, we also support our clients in achieving their sustainability targets too. To read our Company policies, visit our website: www.baltimoregroup.co.uk

Sustainability

Unique Needs, Flexible Solutions.

Call us today on 0203 714 2025 to discuss your facilities management requirements.

[email protected]


Baltimore GroupHead Office: Unit 15, Upminster Trading Park, Warley Street, Upminster, Essex, RM14 3PJ f: 01708 221587

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