Verizon Wireless Inc. Why they chose to terminate your service

contractBryan Gatlin

The Final PresentationSubmitted on Sunday, December 27, 2015

Mark Relf’s B312/GEB3124 Section 04 Business Research and Analysis course. 

• Verizon is considered to be one of the largest and most successful companies in the world and was formed on June 30, 2000 with the merger of Bell Atlantic corporation and the GTE co

• On July 3, 2000 Verizon began trading on the NYSE, under the VZ symbol.• Verizon is considered to be the largest, ‘most trusted’ network.

Executive Summary

IntroductionAs the world evolves…technology evolves. What changes have you made?A new cell phone? A new wireless carrier?

The impact of services on customers and its role in enhancing consumer productivity in the world of wireless telecommunication.

Problem area abroad:◦ Several mobile companies are providing great quality services.◦ Many consumers seem satisfied. ◦ What makes Verizon the other brand that consumers shift towards?

Problem Statement

• How does this research provide me with making an informed decision for choosing a future wireless carrier?

• How does our industry standards for wireless providers compare to other industries?

Research Objectives

• Economies of Scale for Verizon Wireless• External Economies of Scale for Verizon Wireless• Internal Economies of Scale for Verizon Wireless

Background Material

Sampling DesignMany things in our lives come in familiar sizes.

• Morning coffee

• T-shirt sizes

Research Design

Research on cell phones has generated a large debate on whether or not consumer behaviors drive the bottom line.

Often, the bottom line is factored by prohibitive behaviors that can amass other issue within the sector of telecommunication results and effort.

Data AnalysisTo understand the importance of customer impact, current Verizon consumers completed a 40-question survey.

The survey demonstrates the opportunity to understand Verizon’s commitment to understanding expectations and a perspective for contract changes.

Sampling vs. Selection

Limitations

Hypothesis vs. Results

Findings

In the past year, a great deal has been learned concerning cell phone usage, and the termination of service contracts.

Nevertheless, there is such a great deal that needs to be complete, in order for consumer confidence in making decisions that are important to decisions, implementation, and perceptions for cell phone carriers today.

Conclusions