Bharat khatri

Phone no: 0567548811Bharatkc80@gmail.comAl Faihidi - Assweillim Building, Dubai Objective:

Customer-oriented dedicated professional in sales in luxury fashion industry, providing the best service possible to the clients. Seeking employment in one of the growing organizations my goal is to establish a healthy, continuous and successful business relationship with the clients by meeting their delivery requirements providing a better customer experience.

Summary of Qualifications & Skills: Excellent Communication, customer service and Sales skills. Self confident and outgoing personality. Knowledgeable in retail protocols and procedures. Flexible, positive attitude, strong analytical and problem solving skills. Excellent negotiating, coordinating, time management and strong persuasive manner. Ability to work under pressure to set targets with a proven track record in Sales.

Professional Experiences:

Paris Group LLC (Dubai, U.A.E)Versace, Canali, Pierre Cardin, Balmain &Verri (High End Fashion brand)Team leader / Store supervisor (M.O.E) {Dec 2015- Till to June 2016}

Job responsibilities: Mediate between sales team and management to address complaints and dissatisfaction from both parties Supervise sales associates and handle change requests by customers, as well as check that goods are in

good condition Be acquainted with sales items and procedures in the department in order to provide accurate information to

clients that can enhance sales transactions Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost

sales in the department Train members of the sales team in order to make them better sales associates Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both

good and bad moments in the sales department Supervise opening and closing of the store at the appropriate time. Maximizes sale and exceed store budget by following the GOLDEN RULE of selling - Greeting, Asking, listening, advising

reassuming and thanking to customer

Apparel Group LLC (Dubai, U.A.E) New Yorker - Assistant Manager {ASM} (August 2013 to November 2015)

Job responsibilities:

The Store Manager is accountable for sales performance, focusing on growth and profitability, Customer satisfaction, merchandising standards, store operations, and the training and Development of the entire staff. Maximizing sales by promoting the highest standards of customer care- sales figure, sales figure determined

the Individual and Store Targets. Lead by example, Trains, Develops and provides ongoing feedback and coaching on product knowledge,

Selling skills, Visual merchandising and delivering customer experience.

Organizes weekly staff meetings to recap store performance, and to communicate new companies goals and strategies, As well as new store procedures and performance targets

On- going performance management of the team based on agreed KPI metrics and performance levels, plan and setting sales targets for the team

In charge in all reports such as cash, banking, DSS, Petty cash, staff Schedules KPI etc.

ZARA Fashion Store - Store Sales Manager (SM) Civil Mall, Kathmandu, Nepal (Jan 2011-May 2013)

Job responsibilities:

Assist store SR. manager / AM to run the store on daily administrative tasks. Consistently creates a welcoming environment for the customers by maintaining all VM standards,

directives, promotion, housekeeping and quickly responding to the customer inquiries and needs. Monitor sales performance against last year, last week and budget on daily and weekly basis and

communication to entire team. Brief, train, motivating and encourage for a new staff to have a good sale performance. Team work on floor for better operation and share with them accordingly about product, floor standard. Ability to provide leadership for team and multi-tasking in supportive environment.

Education Qualifications:

Tribunal University, Kathmandu, Nepal (2010-2013)Everest Multiple Campus, ThamelBachelor in business management (BBS).

Computer Skills:

Diploma in application programming :-(Pro-efficient in Ms Office, exel, powerpoint, Navision,Html, Dhtml,photoshop, SQL,Database email, internet research etc.)

Trainings Participated:

Customer Service Induction Training 14 days- Apparel LLC & Perish Group

Office package/Retail operation/Handling shipment procedure/Retail 101/Selling successfully/staff management/customer service/Cash counter service/Loss and prevention/One minute manager/Fitting room services.

ACHIEVEMENTS:

OUTSTANDING PERFORMANCE CERTIFICATE. BUDGET ACHIEVEMENT CEFRTIFCATE. 100% in mystery shoppers Dubai service excellence scheme (DSES)

Language Skills:

English, Hindi, Nepali, Learning Arabic (Speaking, Reading & Writing)

Personal Details:Nationality : NepaliCivil Status : SingleD.O.B : 28-11-1992Visa Status : Visit Visa till 10. September 2016.