bi retail wholesale-industry-presentation-0909275245
TRANSCRIPT
Retail amp Wholesale Industry
Qlik has over 1100+ Retail Customers worldwide of all varieties
Including Wholesale distribution we have 3000+ customers
Present by Vu Tien Hung PMP
2
Agenda
bull About Qlik
bull Qlik for Retail amp Wholesale
bull Qlik Retail amp Wholesale - Customer Success
bull Qlik Retail amp Wholesale ndash Screenshots
bull Additional Resources
NASDAQ QLIK
Founded in Lund
Sweden in 1993
Headquartered in
Radnor PA USA
37000 customers and
1700 partners in more
than 100 countries
High growth rate outpacing marketMore than 2000
employees
370001700100
37000 happy customers
Communications
energy and
utilities
Manufacturing
and high tech
Financial
services
Healthcare and
life sciences
Retail and
servicesPublic sector
Whatrsquos the difference
10
Common Qlikreg
solution areas
by industry sectorManufacturing
and high tech
bull Sales and marketing
bull Supply chain
bull Manufacturing
operations
Financial services
bull Risk management
bull Customer intelligence
bull Cost reduction
Retail and services
bull Customer
intelligence
bull Merchandising
bull Supply chain
bull Operations
Healthcare
bull Clinical and outcomes
bull Operations
bull Finance and performance
improvement
Communications
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Life sciences
bull Sales and marketing
bull Clinical and operations
bull Supply chain
Energy and utilities
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Public sector
bull Government spend
analysis
bull Workforce
performance
bull Crime analysis and
intelligence
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
2
Agenda
bull About Qlik
bull Qlik for Retail amp Wholesale
bull Qlik Retail amp Wholesale - Customer Success
bull Qlik Retail amp Wholesale ndash Screenshots
bull Additional Resources
NASDAQ QLIK
Founded in Lund
Sweden in 1993
Headquartered in
Radnor PA USA
37000 customers and
1700 partners in more
than 100 countries
High growth rate outpacing marketMore than 2000
employees
370001700100
37000 happy customers
Communications
energy and
utilities
Manufacturing
and high tech
Financial
services
Healthcare and
life sciences
Retail and
servicesPublic sector
Whatrsquos the difference
10
Common Qlikreg
solution areas
by industry sectorManufacturing
and high tech
bull Sales and marketing
bull Supply chain
bull Manufacturing
operations
Financial services
bull Risk management
bull Customer intelligence
bull Cost reduction
Retail and services
bull Customer
intelligence
bull Merchandising
bull Supply chain
bull Operations
Healthcare
bull Clinical and outcomes
bull Operations
bull Finance and performance
improvement
Communications
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Life sciences
bull Sales and marketing
bull Clinical and operations
bull Supply chain
Energy and utilities
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Public sector
bull Government spend
analysis
bull Workforce
performance
bull Crime analysis and
intelligence
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
NASDAQ QLIK
Founded in Lund
Sweden in 1993
Headquartered in
Radnor PA USA
37000 customers and
1700 partners in more
than 100 countries
High growth rate outpacing marketMore than 2000
employees
370001700100
37000 happy customers
Communications
energy and
utilities
Manufacturing
and high tech
Financial
services
Healthcare and
life sciences
Retail and
servicesPublic sector
Whatrsquos the difference
10
Common Qlikreg
solution areas
by industry sectorManufacturing
and high tech
bull Sales and marketing
bull Supply chain
bull Manufacturing
operations
Financial services
bull Risk management
bull Customer intelligence
bull Cost reduction
Retail and services
bull Customer
intelligence
bull Merchandising
bull Supply chain
bull Operations
Healthcare
bull Clinical and outcomes
bull Operations
bull Finance and performance
improvement
Communications
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Life sciences
bull Sales and marketing
bull Clinical and operations
bull Supply chain
Energy and utilities
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Public sector
bull Government spend
analysis
bull Workforce
performance
bull Crime analysis and
intelligence
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
37000 happy customers
Communications
energy and
utilities
Manufacturing
and high tech
Financial
services
Healthcare and
life sciences
Retail and
servicesPublic sector
Whatrsquos the difference
10
Common Qlikreg
solution areas
by industry sectorManufacturing
and high tech
bull Sales and marketing
bull Supply chain
bull Manufacturing
operations
Financial services
bull Risk management
bull Customer intelligence
bull Cost reduction
Retail and services
bull Customer
intelligence
bull Merchandising
bull Supply chain
bull Operations
Healthcare
bull Clinical and outcomes
bull Operations
bull Finance and performance
improvement
Communications
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Life sciences
bull Sales and marketing
bull Clinical and operations
bull Supply chain
Energy and utilities
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Public sector
bull Government spend
analysis
bull Workforce
performance
bull Crime analysis and
intelligence
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Whatrsquos the difference
10
Common Qlikreg
solution areas
by industry sectorManufacturing
and high tech
bull Sales and marketing
bull Supply chain
bull Manufacturing
operations
Financial services
bull Risk management
bull Customer intelligence
bull Cost reduction
Retail and services
bull Customer
intelligence
bull Merchandising
bull Supply chain
bull Operations
Healthcare
bull Clinical and outcomes
bull Operations
bull Finance and performance
improvement
Communications
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Life sciences
bull Sales and marketing
bull Clinical and operations
bull Supply chain
Energy and utilities
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Public sector
bull Government spend
analysis
bull Workforce
performance
bull Crime analysis and
intelligence
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
10
Common Qlikreg
solution areas
by industry sectorManufacturing
and high tech
bull Sales and marketing
bull Supply chain
bull Manufacturing
operations
Financial services
bull Risk management
bull Customer intelligence
bull Cost reduction
Retail and services
bull Customer
intelligence
bull Merchandising
bull Supply chain
bull Operations
Healthcare
bull Clinical and outcomes
bull Operations
bull Finance and performance
improvement
Communications
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Life sciences
bull Sales and marketing
bull Clinical and operations
bull Supply chain
Energy and utilities
bull Sales and marketing
bull Customer intelligence
bull Finance
bull Operations
Public sector
bull Government spend
analysis
bull Workforce
performance
bull Crime analysis and
intelligence
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
11
Common Qlikreg
solution areas by function
Finance
bull Financial planning
and analysis
bull Expense management
bull Revenue and profitability
bull Cash-flow and balance sheet
bull Risk and compliance
IT as a user
bull IT infrastructure
bull Asset management
bull Governance and security
bull Software and licensing
bull Project management
Human resources
bull Total rewards
bull Recruitment
bull Workforce management
bull Learning and development
Marketing
bull Market planning
bull Brand management
bull Campaign performance
bull New product development
and innovation
bull Digital analytics
Supply chain
bull Procurement
bull Vendor management
bull Transport warehousing
and distribution
bull Supply chain performance
bull Supply chain planning
RampD and
engineering
Service and support
bull Contact center
bull Warranty analysis
bull Field service
bull Customer experience and lifetime
value
bull Support cases helpdesk
Sales
bull Pipeline and quota
management
bull Customer analysis
bull Product analysis
bull Channel analysis
bull Sales planning
bull RampD pipeline
bull Quality
bull Health and safety
bull Manufacturing operations
bull Asset management and integrity
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik Sector and Industry Segmentation
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik for Retail amp Wholesale
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
IDC Future Scape Worldwide Retail 2016 Prediction
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
15
Qlikrsquos Globally Strong Retail PresenceBroad Adoption Across Store Operations Merchandise Customer Supply Chain Finance HR amp IT
bull 1100+ Retail Customers worldwide of all varieties
bull 3000+ Retail amp Wholesale Distribution Customers
bull Qlik Retail Apps on Qlikcom
Omni-Channel Analytics
Retail Store Performance
Supply Chain - Order amp Inventory Management
bull QlikMarket ndash Retail Apps
Qlikrsquos Version of an App Store
bull Key Technology Partners
Teradata Cloudera amp HortonWorks
Joint 7-ElevenQlik Booth ndash Gartner BI Conference
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Retail Data Discovery
17
Operational Data Historical Data External Data
Combine Sources
It is not about the first question
bull We know sales are trending down
bull We know we missed plan
bull We know too many products are
returned
bull We know shipping costs are too high
Data Discovery
is about the Next
Question
SCM
ERP
POS
MMS
E-
COMM
WM
S
EDW 1 EDW 2
ODS 1 ODS 2
Instant Association
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
18
Qlik Moves fast
bull Large US Grocery Chain - The existing ldquoin houserdquo sell through application was assembled in roughly one year the new
Qlik application was assembled in 2 weeks by 1 Qlik consultant
bull Leading US Based Outdoor Lifestyle Retailer - First Qlik Campaign Analysis Application rolled out in one week
bull Leading US Based Luxury Brand Retailers - Rolled out a complex multi data source Qlik Supply Chain app (air vs
ocean) in 12 weeks
bull Leading US Based Affordable Price Retailer - Rolled out set of Project Portfolio Management Qlik apps in 12 weeks
bull Leading US Apparel Catalogue Retailer - In 2 Days a Logistics Qlik App was assembled to determine why shipping
costs were negatively impacting profitability by isolating outliers As it turned out Bean Bag Chairs were sold for $5 and
cost $45 to ship Bean Bags chairs were removed from the Catalogue
-100 0 10
0
Time to Value
39 deployed QlikView in 1 Month
74 deployed QlikView in 3 Months
51 reduction in information access and analysis time
Findings from independent survey of Qlik Consumer
Products Retail amp Distribution customers
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Transportation amp Logistics Warehousing amp Distribution
Merchandise amp Buying
Marketing amp Customer
Store Operations
ITHR
Finance amp Executive Management Sales
Key Retail Customers by Solution Focus
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik Success Stories
Retail amp Wholesale Industry
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik Retail Deployments
Customer Store
Operations
Merchandise Customer
Intelligence
Supply Chain Finance HR amp
IT
Sales Analysis Traffic
amp Shrink
Market Basket
Analysis
Event amp Promotion
Pricing
Product Aging amp
Inventory Management
Profit amp Loss Alerts
Sales amp Store
Performance
Merchandise
Performance
Web Kiosk Analytics amp
Loyalty Card Analysis
Purchasing Sourcing
amp Logistics
Data Quality Analysis
Sales Analysis Merchandise
Performance
Campaign Analytics amp
Customer Analysis
Staffing Analysis
Sales amp Store
Performance
SKU Analysis amp
GMROI Analysis
Customer amp Purchase
Pattern Analysis
Inventory Management Payroll Analysis
Sales amp Profitability
Analysis
Merchandise amp
Assortment
Performance
Segmentation amp
Campaign
Performance
Supply Chain
Management
Reporting
Profitability Analysis amp
IT Service Analysis
In Store Data Capture
amp Store Performance
Campaign Analytics amp
Omni-Channel
Analysis
Financial Analysis
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Ted Baker Customer SnapshotChallenges
bull Brand marketing team was struggling with creation of targeted
customer communications amp targeted offers achieving a measurable
sales lift
bull Blind spot around customer demographics and buying behavior due
to lack of insight into customer information
bull Consolidating and analyzing large volumes of customer data across
their shopping channels promotional types and transaction types
Solutionbull Customer Intelligence - A rolling data report (RDR) was created
allowing area managers to rank the stores data capture performance
monitor compliance and measure new customer acquisition
bull Omni-Channel Campaign Performancendash Dashboard created to
bring together customer data across stores e-commerce mobile gift
cards and historical sales to segment customers and create more
targeted campaigns
Benefitbull A QlikView Omni-Channel dashboard provides a single view of the
customer across all shopping channels for 12 million shoppers
bull A November UK Shopping Event generated 17237 discount code
downloads 16330 new customer profiles for the marketing database
and a 50 increase in on-line sales vs the previous month
The wealth of data we now have on our customers through
Qlik has changed the way we develop and run our marketing
communications The extensive customer insight means we
can proactively build and drive more results-oriented
campaigns
- Craig Smith Brand Communication Director Ted Baker
About Ted Baker
bull UK Based Lifestyle Brands Retailer
bull 250 Stores in 22 Countries
bull Annual Sales of 200 Million Sterling
60 In-Store Data Capture Increase
ldquoldquo
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
MAF Carrefour Hypermarkets Customer Snapshot
Challenges
bull Large amounts of retail data in the corporate data warehouse with
limited ability to access in a timely fashion resulting in decisions
made on latent data
bull Lengthy development time to analyze and report on retail data led
to lost opportunity
bull Limited business user self service led to lengthy IT backlogs
around mission critical requests
Solution
bull MAF Carrefour Hypermarkets deployed Qlik applications for store
operations (ie store performance dashboard) finance and
sourcing to more than 150 of its management staff in less than 6
months
bull The next rollout with take Qlik further into the executive
management domain followed by loyalty card analysis
bull Carrefour sees further value in Qlikmdashnamely for human resources
and other ad-hoc data analysis where there are large volumes of
data
Benefit
bull Reduced time to data visibility enabled faster decision making
bull Reduced development time resulted in the delivery of the first three
applications in less than six months
bull Overcame the challenges with low bandwidth environments
With Qlik store managers can view sales and operations related
KPIs and benchmark with other stores and year-on-year
performance The advantage is ease of benchmarking with similar
stores and drill down to very low level
ldquo ldquo-Shahrukh Dastur General Manager Business Analytics MAF Carrefour
About MAF Carrefour
bull A joint venture between Carrefour SA France amp UAE
bull 90+ stores comprising hypermarkets amp supermarkets
bull Carrefour is the 2nd largest retailer in the world
bull Industry Retail
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Best Buy Customer SnapshotChallenges
bull Unable to access huge data sets ndash required deep technical skills
bull BI tools not moving at speed of business - managed to ldquoaveragesrdquo
bull Standardized reporting didnrsquot meet everyonersquos needs
Solution
bull Deployed Qlik to Sales Operations Marketing and Supply Chain
functions BI Center of Excellence built alerts advanced
analytics value targeting models and standardized reporting for
ndash Sales Traffic Conversion Service amp Shrink Analysis
ndash Fraud Detection and Best Customer Alerts
ndash Merchandising amp Market Basket Analysis
ndash Margin Event amp Promo Pricing Performance Analysis
ndash Extreme Discount Override Alerts
ndash Inventory Management Seasonality amp Supply Chain Analysis
ndash Product Aging amp Profit and Loss Alerts
Benefit
bull Enabled self-service ad-hoc analysis based on request frequency
bull Leveraged infrastructure investments to support growth
bull Grouped like resources to better achieve economies of scale
I used to be handcuffed not able to access my own data
but QV unlocked my worldldquo
ldquo- Anonymous Best Buy
About Best Buy
bull Industry Electronics Retailer
bull Operates 3700+ Stores in North America Europe amp
China
bull Over $45 Billion in annual revenue amp Over 150000
associates
81 Access databases replaced with 1 QV
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik Wholesale Distribution DeploymentsCustomer SalesPOS MerchandisePro
duct
Customer
IntelligenceMark
eting
Supply Chain Finance HR amp IT
Sales Analysis by
Market Customer amp
Division
Measure Product Quality
amp Streamline Product
Testing
Inventory Exposure
Analysis
Financial Analysis -
Gross Profit amp
Contribution Margin
Sales Analysis by
Market Market Share amp
Customer
Category Management amp
Pricing Analysis
Campaign amp Promotions
Analysis
Financial Analysis ndash
Billing amp Margin
POS Sales Analysis by
key customer
(LowesHome Depot)
Promotions Analysis Inventory Availability amp
On Time Delivery
Analysis
Sales amp Profitability
Analysis
Pricing Analysis Royalty amp Trade Fund
Management
Sourcing Procurement
Warehousing amp Logistics
Analysis
Financial Analysis amp SLA
Reporting
Sales amp Forecasting
Analysis ndash Retail amp
Wholesale
Research amp
Development Tracking
Transportation amp
Logistics Analysis
Financial Analysis amp HR
Analysis
Sales Analysis Nielsen
Data
True Customer
Intelligence ndash
WholesaleRetail
Supplier Scorecard amp
Ship-To Analysis
Finance - Full Trial
Balance PampL amp HR
Compensation
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
26
Challenges
SunOpta Customer Snapshot
bull Upgrade existing disparate business intelligence and reporting solutions
including Oracle Business Intelligence
bull Maximize profitability with a daily view of gross profit performance across all
divisions
bull Reduce inventory exposure and related costs
Solution
bull Deployed Qlik to 120 users across six functions in Canada the Netherlands
and the United States
ndash Sales Analysis - Financial performance by market customer and Division
ndash Supply Chain Analysis - Evaluate inventory exposure
ndash Financial Analysis - Measure gross profits sales amp contribution margins
ndash Quality Analysis - Measure quality specifications and streamline product
testing
bull First Division Sales Application Developed in 1 Week
Benefit
bull Gained ability to identify low margin customers and respond with price
increases or product line discontinuation
bull Reduced inventory exposure through better visibility into inventory levels and
age
bull Garnered up to 85 in employee time and cost savings from elimination of wait
time for reports from Oracle and other enterprise systems
bull Improved manufacturing cycle times with the ability to make real-time
operational adjustments
Qlik has made a direct impact on companywide performance
through improved visibility of inventory and customer margin
Our finance and executive teams can quickly monitor financial
performance by market and by customer and make necessary
adjustments to inventory costing production and pricing
ldquo
ldquo- Gerry Watts President SunOpta Fruit Group SunOpta Inc
About SunOpta
bull Industry Retail and Wholesale Distribution
bull Leader in the natural and organic foods and natural health
products markets
bull Headquartered in Brampton Ontario Canada
bull Founded in 1973
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Beckett Associates Customer SnapshotChallenges
bull Analyze data from multiple sources without having to develop an
Executive Data Warehouse
bull Enable self service reporting and analysis for end users
bull Improve inventory management to prevent unusable
merchandise
Solutionbull Deployed Qlik to high level executives in less than four weeks
bull Implemented solution across Sales Operations Supply Chain
Finance and HR functions
bull With Qlik Beckett Associates supports visibility while handling
the large data volume of nearly 15-20 million rows of records
Benefit
bull Implemented better business process for reporting and data
analysis along with increased revenue
bull Prevented merchandise from going unused
bull Increased revenue
Qlik allowed us to gain greater visibility in our data than we ever
thought imaginable Now we are able to effectively manage our
inventory and stay up to date with the latest industry trends
ldquo ldquoHeather Sterk IT Director Beckett Associates
About Beckett Associates
bull The largest North American distributor of trading cards (gaming
sports and entertainment) related trading card supplies and hot
trend items
bull Provides retail supply chain management and specializes in
category planning planogram development initial distribution
replenishment and merchandising of the modular for its retail
partners
bull Industry Retail amp Wholesale Distribution Qlik Partner
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik Retail amp Wholesale Industry
Demo and Screenshots
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik Omni-Channel Analytics Dashboard
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik - Store Performance Dashboard
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik- Margin Erosion Dashboard
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik - Market Basket Analysis (Statistical Approach)
Cross Sell amp Affinity Surfaced from Alteryx Analytical Models via Qlik
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
QlikView - Market Basket Analysis ndash Comparative Sets
Cross sell uncovered by business user selections
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik ndash Pricing What-If Scenario Analysis
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik - Supply Chain ndash Item Analysis
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik - Executive Dashboard
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik ndash Merchandise Attribute Analysis
Attributes like color size style vendor etc
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik ndash Store Performance amp Weather
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik ndash Social Media Analytics (Facebook)
QV Source Adapter connects to Facebook
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik ndash Social Media Analytics (Twitter)
QV Source Adapter connects to Twitter
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
Qlik - Financial Dashboard
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU
BUSINESS INTELLIGENCE ndash THE POWER OF BIG DATA
THANK YOU