bi symposium - putting information to work
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Putting Information To WorkInformation Usage & Interaction
PresenterJob Title
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The BI Ecosystem
dat
Information Interaction
Information Creation
Information Management
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Recap From Prev Presentation
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“If a tree falls in the forest, and no one is there,does it make a sound?”
“Is it really information if no- one is using it?”
A philosophical
question
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Key QuestionsAgenda
• How do I get users engaged & interested?
• How can I use BI to improve the business’
results?
• At an operational process level, not just managementdecisions
• In a manner that is actionable for all types of users
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“In today’s economy,the most important resource
is no longer labor, capital or land;
it is knowledge.”
Peter F. Drucker
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What Is the value of Pervasive BI?aka Information Democracy
Providing all stakeholders in the organizationwith timely and relevant insight, as a wayof aligning People, Process and Purpose
• Deliver actionable insight: the right users; the right time
• Internal employees & external suppliers / stakeholders• Foundation for more in-depth analysis and fact-finding
• At the core of Enterprise Performance Management
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Desire for Pervasive BI as a pre-requisite toManagement Excellence
“Executives see the value of pervasive access to
business data, and believe it has a direct bearing ontheir companies’ ability to attain strategic goals.
Nearly 80% say a business intelligence (BI) strategy
would significantly improve their company’s ability toreact quickly to market changes and improvecustomer service, and more than half say greaterbusiness intelligence would grow revenue.“
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However….. the “Dirty Little Secret” in BI
BI Tools have been toohard to use
for most employees
Secret
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From Information elitism to information democracyTraditional BI Deployment to Pervasive BI
Traditional Deployment Information Democracy
60%Standardreporting
30%Parameterized reporting,incl. OLAP
5%Adhoc Query
5%Dashboard/Scorecard
90%Standard reporting and Dashboards
8%Parameterizedreporting,
incl. OLAP
2%Adhoc Query/
Scorecard
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Traditional BI Deployment to Pervasive BI
To:From:
Analysts & all decision makersFew Analysts
Operational staff audienceManagement audience
Emphasis on ease of useEmphasis on tool’s
analytical power
Relevant timely informationrelated to business processes
Reporting results
1000s of casual users10s of skilled users
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Spectrum of EPM / BI Needs
Competitive Advantage
C o m p l e x i t y
Reporting
Dashbaords
Scorecarding
Planning
Forecasting
Modeling
Prediction
Optimization
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Oracle’s Unified BI Foundation Meeting All BI Pyramid Needs
Essbase
Oracle BI Suite EE
Common
EnterpriseInformation
Model
• Consistent definitions
• Role-based views
• Model-driven
• What-if• Advanced Analysis
• Predictive Analytics
• Interactive Dashboards
• Ad-hoc query
• Report Publishing
• Power to answerany question
• Pervasive delivery
channels
• Performant onan enterprise scale
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Oracle BI FoundationIntegrated BI Tools; Common Enterprise Information Model
Common Enterprise Information Model
BI Server Essbase
Ad hocAnalysis
InteractiveDashboards
Reporting &Publishing
ProactiveDetectionand Alerts
SmartViewMS Office Role-based interactive dashboards
Proactive alerts
MS Office and Excel integration
Simplified logical view of data
Powerful query processing
What-if, modeling, planning
Access enterprise data sourcesFilesExcelXML
OLTP & ODSSystems Data
Warehouse
+DataMarts
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Common Enterprise Information ModelEnables Consistency, Security, Reuse, Flexibility
• User roles, preferences• Simplified view• Logical SQL interface
PRESENTATION LAYER
• Dimensions
• Hierarchies• Measures• Calculations• Aggregation Rules• Time Series
SEMANTIC OBJECT LAYER
PHYSICAL LAYER
• Map Physical Data
• Connections• Schema
Role-Based Views of theInformation Relevant to the User
Consistent Definition of BusinessMeasures, Metrics, Calculations
Model Once, Deploy Everywhere
Across Any Data Sources
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Smart DashboardsPersonalized and Role-based
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Guided Analytics in Interactive DashboardsDynamic & Event-Driven Analytics Drive the Right Actions
Guided Analytics drives alignment and actions through the organization by
modeling and making accessible discovery and decision-making best practices.
Guided Analytics leverages Dashboard-to-Dashboard navigation, which passes context(parameters) from one dashboard to the next and is easy to configure in OBIEE.
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Oracle AnswersTrue Self-service Insight Tool
• Full ad hoc analysis, pivot tables,and report creation
• Simple point and click interface
• Users are shielded from
complexity and structure ofunderlying data structures
• Explore and interact with results
• Save, organize and share reports
• Integrate reports back intoIntelligence Dashboards
Providing true self-service access to information - users can get real-timeanswers to business questions
Ad Hoc Analysis
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Government Forms
Order Forms
Invoices
Operational Reports
Correspondence
Financial Statements
Checks
Purchase Orders
Labels / Bar Codes
Collateral
eText
Oracle BI Publisher… For all mass consumed business documents
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??Smart Space Desktop Gadgets
• Always on
• Personalized
• Easy
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Smart Mobile DevicesIndicators On The Go
• Reviews timely alerts on exceptionconditions with relevant analysisreports
• Offers highly intuitive user interfacedesigned for the mobile user to
browse, search, and locate businessperformance metrics
• Supports consistent user securitymodel with Oracle BI Applications,along with SSL encryption
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Smart Office DocumentsSecure Links to Management Systems
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Smart Financial ReportingEmbedded Commentary for Faster Collaboration
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Smart VisualizationFind New Insights
•
Visual spreadsheet• Discover correlations; Identify outliers
• More dimensions, less space
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Pervasive BISmart Search - Search Engine Integration
• Multiple search providers• Oracle Secure Search
• Google One Box
• Returns structuredresponse to unstructuredquery
• Query governed by user’s security credentials – SSO token
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Pervasive BI – Oracle DisconnectedAnalyticsFull-Featured Disconnected Client
The user experience is identical to the connected user. Dashboard and Answersfunctionality will act identically as if the user were connected to the server.
OracleOperational
OracleDisconnected
Data
Disconnected Metadata & ReportDefinitions
Web CatalogPresentationMetadata
• Business ModelDisconnectedBI Server • Server Cache
• Calculations
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Essbase and OBIEE IntegrationOracle EPM Workspace
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Embedded Directly in ApplicationsPervasive Deployment
Siebel
E-Business Suite PeopleSoft
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Oracle BI ApplicationsTight Security Integration with Oracle Applications
Oracle BIFoundation
Right content shown to the right user
Supports iPlanet, Novell, MSFT AD,Oracle Identity Directory (OID), and others
Tightly integrated security model
Oracle BI Applications
SalesService &ContactCenter
MarketingOrder
Management& Fulfillment
SupplyChain
FinancialsHuman
Resources
Object
Security
User
Security
Data
Security
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“Business intelligence (BI) is moving intothe context of the business process, not justto make users’ information experience more
effective, but also to allow for business
process optimization.”
Insight Driven BusinessProcesses
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Technology to Driving Business Process Optimization
TransactionalReporting
Query,OLAP/DW
PerformanceManagement
Fact-BasedActions
IntelligentInteractions
I n c r e a s i n g B u s i n
e s s V a l u e
“Here are your reports”
“Explore my data”
“How am I doing vs. my goals?”
“What should I do next?”
“What should I do right now?”
BI + Process Optimisation = increased Business Value
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Business Agility and Business Insight An Essential Synergy
Business
Agility
BusinessInsight
BusinessIntelligence
BusinessProcess
Automation
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Oracle DeliversInsight Driven workflows provide proactive intelligence
Distribution & Logistics MgrReceives e-mail messagedetailing option of filling
impacted orders by alternativesuppliers
Orders placed1. Large Order alert
Checks for large order.
Identifies and notifies sales reps.
Passes info. to a Chained Inventory alert2. Low Inventory alert
Detects insufficient inventory
Notifies impacted Managers
Initiates Alt Sourcing alert
3. Alt. Sourcing alertIdentifies alternative suppliers that can
fulfill impacted Orders.
Notifies impacted sales and distributionmanagement
Sales RepsReceives an e-mail notifying
him of the large orderplaced by Best Value, one of
his accounts.
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The Fusion of BI & Business ProcessesThree Key Requirements
• Visibility & business insight• BI provides insight into processes
• Insight Into Action• BI users or BI alerts trigger a
business process or event
• Insight-driven business processes• Decision points in a workflow are
driven by analytics
• Generate and Deliver reports andalerts from BPEL Workflows
BPEL, ESB
Oracle BI & BAM
BPEL, ESB
Oracle BI
BPEL, ESB Oracle BI
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Insight Into Action – BI & SOAExample: Invoking Business Processes from BI Dashboards
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Business Process Execution
Enterprise Information ModelOracle Real-Time Decisions
Business RulesSelf-Learning Predictive Models
Process learns and continuouslyoptimizes in real-time based onclosed-loop information
Highly scalable RTD Server
Process OptimizationOracle Real-Time Decisions
ContextData
DecisionsResults
History, demographics, scores
Real-time decisions and learning
Integrates via open standards
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Capabilities And Needs
Common Enterprise metadata,Dashboards, Guided Analysis
Make BI easier to use
BI+SOA, Oracle BI EE Delivers,Optimisation with Real-time Decisions
Improve business processinsight & intelligence
Key Oracle ComponentsNeed
Broad spectrum of functionality and tools
within BI Foundation
Support breadth of user needs
BI Applications solutions for ERP,CRM.Embed BI into operational apps, relevant &timely real-time alerting.
Make BI more accessible andrelevant to operational staff
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Recommendations
• Consider ease of use as a key factor in achievingPervasive BI
• A single common business view of all enterprise dataand metrics are key to achieving organisationalalignment
• Focus primarily on understanding businessprocesses, and how BI can improve them
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