Business Start UpBidders Pre-Qualification Conference

5 August 2008

ALLAN OPENSHAW

Head of Procurement

AGENDA10.30 Welcome Allan Openshaw (NWDA)10.35 Policy Objectives Tim Sheward (NWDA)

10.50 Delivery Model Jim Johnstone (NWDA)11.10 A Local Authority’s Viewpoint Penny Sharp (Rochdale MBC)

11.20 The Role of Business Link Northwest Donna Edwards (BLNW)

11.30 The Procurement Process and Allan Openshaw

Project Timescales

11.40 Q & A Panel Allan Openshaw Tim Sheward

Jim Johnstone

Donna Edwards

12.15 Lunch and Networking

Head of Enterprise

Tim Sheward

NORTHWEST DEVELOPMENT AGENCYEconomic development and regeneration:

- business growth and investment- skills provision- conditions for economic growth- transport and infrastructure- quality of life

Strategic Leadership

Partnership approach:- public, private and voluntary- regional, sub-regional, local

ENTERPRISE POLICY CONTEXT

The Lisbon Agenda(ERDF)

2008 NW Enterprise Strategy

Local economic development plans

Sub-regional Enterprise Strategies

National Enterprise Strategy

Business Environment (Regulation, Taxation, Budget etc)

SNR/BSSP

Related Strategies (Access to Finance, Science; Innovation)

2006 NW Regional Economic Strategy

City Regions Strategies Sub-regional Action Plans/Multi Area Agreements (MAAs)

LEGI/URC Programmes

Local Area Agreements (LAAs)

European

National

Regional

Sub-regional

Local

2006 RES

– Women– BME

– Disabled– Social Enterprise

• £13 bn Output Gap: variations in performance

• Increased Emphasis on Enterprise:– Improve business formation, survival and growth rates– Increase firm formation rate to 21,000 pa– Start ups: RES Actions 3, 36, 53 targeted at:

• Underperforming Groups

• Deprived Communities– Halton– Barrow

– St Helens– Wirral

– Blackpool– Knowsley

– HMR– URC

2008 NW ENTERPRISE STRATEGY• People, Business, Places

• Recently improved perceptions (GEM Survey) and survival rates

• Bottom 2 / 3 regions on start ups / density

• Major local variations

• 91,000 more businesses required

• 20% increase in recent start up trends next 20 years

Web: www.nwda.co.uk/enterprise

BUSINESS SUPPORT SIMPLIFICATION (BSSP)

• Duplication / Confusion / Poor VFM

• 18 Product areas; most relevant are:

• Business Creation– Universal – BLNW as primary access point– Underperforming Groups / Areas (inc 3 year aftercare)– High Growth Start Ups (NB a separate contract)

• Local Community Business Coaching– Stimulate ambition, mentor, advise and facilitate connections

NB Products to be finalised and published

SUB NATIONAL REVIEW (SNR)

• Delivery at the right spatial level

• Business Support co-ordinated at the regional level

• New economic roles for local authorities

• Opportunities for co-funding and co-procurement

• NW well placed to take forward

FUNDING SOURCES

• NWDA

• ERDF– Investment Framework 4.1; Strands 1 and 2– Disadvantaged Groups / Areas– NWDA to potentially bid?

• Local Authority Participants

Web: www.erdfnw.co.uk

DELIVERY FRAMEWORKPolicy Context

RES / BSSP / SNR

Project Specification(LAs / SRPs / NWDA)

• service• targets

Business Link NWPanel (Lot 2)

DeliveryProviders

Funding• NWDA• ERDF• LAs

Project Management Service(Lot 1)

JIM JOHNSTONE

Strategy Manager - Enterprise

DELIVERY MODEL• Designed to Reflect

– Policy Developments– Fit with BSSP– Lessons from Phase 1

• Target Groups– Underperforming Groups e.g. BME, Women, Disabled– Underperforming Areas

• Funding Timescale up to 5 yrs

• Value up to £75 million– NWDA, ERDF, and Local Authorities

DELIVERY MODEL

Two Lots of Activity:

• Lot 1 Regional Project Management– Single Contract

• Lot 2 Local Delivery Panel– 5 to 120 Organisations

• Organisations Will Only Be Contracted to One Lot But May Bid For Both

DELIVERY MODEL

Lot 1 Regional Project Management

• Overall Project

• Quality Assurance

• Monitoring & Evaluation

• Aggregation and Analysis of Performance & Reporting

• Communication with Partners and Stakeholders

DELIVERY MODEL

Lot 2 Local Delivery Panel• Provision of Tailored Specialist and Intensive Start Up

Support

• People with the Desire to Start a Business or Grow a Business less than 36 months old

• Local Delivery / Accessibility

• Types of Activity– Engagement– Assessment and Action Plan– Development Support– Aftercare to 36 months

• Support Provision to clients from Phase 1

DELIVERY OPTIONS (A)

Project Management / Delivery Panel

Delivery

Client Group and Areas

Regional Procurement & Project Management,

DELIVERY OPTIONS (B)Project

Management

Delivery Panel

LA LA LA LALA LA

• Local Authority or Groups of LAs Funding Collaborations• Co-Funding, Co-Procurement and Local Contract Management• Regional Project Management

PENNY SHARP

Head of Regeneration

Rochdale Borough Council

DONNA EDWARDS

Operations Director

Business Link North West

BUSINESS LINK NW SERVICE

• The Primary Access Channel to Business Support

• Service Principles

- Customer focus

- Primary access point for integrated brokerage

- Provide a free service with no charging or product/service delivery

- Provide an impartial and independent service

- Focus on IDB only and broker to public and private sector suppliers

- Deliver a consistent, high quality, proactive service

BUSINESS LINK: MARKET & SERVICES

START UP CORE OFFER INFORMATION

• National Telephone Number

• National Start Up Pack – Handbook, CD ROM

• ‘How to’ Guides/No-nonsense Guides

• Good Practice Guides

• Case Studies

• Information Workshops

• Web-based Information Services (inc. national website and regional/local websites to reflect national content where appropriate)

• Local Information re: Sources of Funding

START UP CORE OFFER DIAGNOSIS & BROKERAGE

• Initial Telephone Diagnostic

• Online Self-Assessment Diagnostic of Business Need & Enterprise Aptitude

• Brokerage, Based on Need

• Referrals to External Service Provision

INTEGRATION WITH THE NW START-UP OFFER

• National / Regional / Local Promotional Activity

• Common Number for enquiries– Calls to come through NWBL number– Cross-referral likely

• Diagnostic tools– Common Diagnostic Tool

• Product Referral

• CRM Integration– NWDA to provide integration with BL CRM system

• Information & Intelligence at Local Authority level– Numbers of enquiries / start ups– Type of enquiries

Head of Enterprise

Tim Sheward

OVERALL OBJECTIVES

• Balance of Economies of Scale and Local Flexibility / Access

• Assemble all Relevant Funding

• Tailor National / Regional Priorities to Local Need

• One Service Specification that Fits with BSSP & BLNW

• A Quality, Tailored Service

• More Businesses Starting and Growing

ALLAN OPENSHAW

Head of Procurement

TIMELINE Key Dates Activity

25 July Pre Qualification Questionnaire Issued Through OJEU

5 August Bidders Conference

1 September Pre Qualification Questionnaire Returns

w/c 29 September Notification of Outcome of PQQ Evaluation

20 October Invitation to Tender Issued to Short Listed Bidders

mid/late October Invitation to Tender Bidders Workshop

1 December Invitation to Tender Submissions Appraised

mid February Regional Project Management and Delivery Panel Selected for April 2009 Commencement