big ad agency quality marketing plans and service …professional teeth whitening #1 in europe 45 w...

Marketing On CallQ Communications serves companies that need experienced,

professional marketing support from a resource that they can

rely on - and afford.

Q Communications can help you with your marketing-related

needs ranging from your corporate branding to on-strategy

creative marketing execution.

Branding / Corporate Identity

Graphic Design

Copywriting

Marketing Plans

Advertising

Sales Support Materials

Direct Marketing

Newsletters

Internal Communications

Presentations

Business Plans

Web Sites

Research

Franchise Marketing

Franchise Support

Public Relations

Competitive Intelligence

Q Communications, Inc.1425 Market Boulevard I Suite 330-260 I Roswell, Georgia 30076

Phone: 770-640-8860 I Fax: 770-640-4676 I [email protected]

mmunications, Inc.C

Big Ad Agency Quality and Service Really is Possible for Growing

Companies

Susan Segars

Susan Segars is president and founder of Q Communications. She has over twenty five years of marketing and major advertising agency experience in consumer and business to business marketing communications for companies such as American Express, Martha White Foods, Sears, Commodore Cruise Lines, Equifax, ExecuTrain, Bank of America, HCA/Columbia, and Ogilvy & Mather Advertising.

Her experience includes brand identity (brand positioning/logo/marketing materials), strategic business and marketing planning; brand and retail marketing communications; direct, Internet and local marketing (franchise and co-op); creative direction, graphic design and copy writing; media strategy and negotiation; and research.

Susan holds a degree in Advertising/Marketing and Communicative Arts from the University of Georgia.

Prior to founding Q Communications in 1999, Susan led marketing for international companies including ExecuTrain, a franchised company with 200+ locations in over 25 countries. Her branding efforts, measured in benchmark research, took ExecuTrain brand awareness in the U.S. from 28% to 67%+ in a five-year period. In that time frame, company revenues grew from $42MM to $190MM. Susan’s efforts encompassed brand, franchisee and field marketing support for ExecuTrain throughout the U.S., U.K., Mexico, Singapore, Australia, South Africa and other countries.

Susan also led marketing for ILC/Kinko’s, a start-up company with learning centers distributed in Kinko’s locations; and for American Intercontinental University (AIU), with locations in the U.S., U.K., and Dubai, U.A.E. New direct marketing initiatives for AIU reduced cost per enrollment in Information Technology programs by 40% with introduction of television advertising for lead generation and brand building. AIU continues using direct response television to this day.

Recognition for her work includes the BPAA Gold Award for network TV advertising (ExecuTrain), ADDY award for radio advertising (ExecuTrain), Ogilvy Orchestration Award (Ogilvy & Mather Advertising), Adweek’s National Creative Media Award (Shoney’s Inns), and two EFFIE Awards for measured effectiveness in advertising (American Medical International).

Susan’s expertise lies in her ability to develop and implement marketing communications based on sound strategy with the upmost care and highest level of service.

Q Communications serves emerging companies with aggressive growth goals. The broad array of services offered insure a consistent, on-target effort, and is executed utilizing a broad network of resources to deliver marketing communications programs that meet your business objectives.

Branding & Marketing MaterialsColor and graphics are used to brand medical spa

franchisor Ageless Remedies. Materials created include

advertisements, postcards, brochures and more.

$99 per month

Lip Chin

UnderarmsSideburnsReturn Policy

We will gladly exchange your unused product within seven days from purchase date for merchandise credit only. No

returns or exchanges will be given on prescription line products, series or packages.

Get 10% off on your product replenishment purchase when you return the empty container for recycling.

APOTHECARY

The latest and most effective skin care products and the best cosmetic brands are available at Ageless Remedies. Our retail

apothecary is stocked with unique, hard-to-find items from prescriptive

skin care to popular over-the-counter cosmeceuticals, including Obagi®, IS Clinical, Remergent

™, Glo Minerals ™, NIA 24 ™, Skin Medica ™, plus many other medical

skin care brand names.

Cancellation PolicyAppointments are highly recommended and we ask

that they not be taken lightly. To avoid a charge for the full amount of the treatment, we kindly request 24 hours notice to reschedule or cancel your

appointment. Thank you.

Hairless Remedies Membership ProgramA great way to get smooth skin

wherever you want it! Membership gives you hair removal, plus*:

One hair removal treatment per month, on any zoned area.

Reduced pricing on additional areas based on zones.

10% off select services and apothecary purchases.

Member-only special discounts.*See membership agreement for details.

Laser Tech Skin Rejuvenation

Microdermabrasion

Injectables

Peels

Photo Facial/IPL

Levulan® Photorejuvenation

Facial Treatments

Vein Treatments

Acne Laser Treatment

Laser Hair Removal

Waxing

Cellulite Treatments

Lash & Brow Tinting

Air Brush Tanning

Permanent Make Up

Professional Make Up Application

SERVICES

Gift CertificatesAvailable in any dollar amount, Ageless Remedies gift certificates make perfect gifts for the “passionate about skin care”, the “big on all things beauty” -- and are redeemable for services or hot products from our apothecary. Most of our services are unisex. $99 per month

agelessremedies.com

Microdermabrasion

BOTOX - Radiesse - Juvederm

Peels - Custom Facials

Laser Cellulite Treatments

Anti-Aging Laser Treatments

Laser Hair Removal

Waxing

Laser Vein Treatments

Permanent Make Up

Massage

Services may vary by location.

For franchise information, visit agelessremedies.com. © Copyright Ageless Remedies Franchising Company, LLC.

Trade Show MaterialsCreation of materials to introduce MSEmploy to the

market. Included were a flyer and trade show display.

Unique

The Right Microsoft Technology.The Right Job.Right Now.

Msemploy.com is the exclusive job portal for Microsoft technology professionals. Launching July 1, 2008. Act now. Don’t miss the job of a lifetime. Go to msemploy.com and join the thousands of Microsoft technology professionals enhancing their skills and advancing their careers.

Product Logo, Branding, Web Site & Marketing MaterialsA new brand position, graphic look and feel were

created for corporate training provider Next

Step Learning, as well as their new online training

aggregation site, Ceres. Materials created include a

graphic look for Next Step Learning, as well as a logo

for Ceres, business cards, web site design for DotNet,

sales sheet, white paper and PowerPoint templates.

WHITE PAPER

The Evolution of “Training” to “Skills Development”

Get a whiter, brighter smile in less than 30 minutes

SpaWhite uses a patented professional dental LIGHT to give you a bright smile without the dentist or the dentist’s price

Call Extension #60 to Make Your Appointment

Be Brightby Tonight

introductory offer SpaWhite teeth whitening

for $249 PLUS Free WhiteIce, the award-winning maintenance

product to keep your smile white - a $59 value.

Visit Hyatt Regency Coconut Point’s Stillwater Spa and

White Science, a professional dental company, introduces SpaWhite and WhiteIce. Innovative patented products that allow you to deliver immediate and real teeth whitening

— without the dentist or the dentist’s price.

SpaWhite, the #1 professional dental teeth whitening treatment in Europe, is now available in the U.S. Offering SpaWhite gives you the ability to deliver a key component of beauty and youth - a bright, white smile. And, customers get immediate results. They’ll walk out smiling every time.

Results in less than 30 minutes I Affordable I Safe I Effective

PROFITS - Get your piece of the $3 billion cosmetic dental market Capitalize on your most valuable asset - your customers. By offering SpaWhite to your clients, you can make $50,000 - $100,000 net profit in your first year. No advertising. No labor. Just profits!

$50,000 - $100,000 Net Profit I No Advertising I No Labor

Even More PROFITS With Repeat Maintenance Business from WhiteIce WhiteIce is a convenient and simple way for customers to maintain the bright, white smile you’ve given them. It packs real whitening power in the most convenient form ever; a lip balm-type package to apply directly to teeth each day. Customers will return again and again for more WhiteIce.

MORE Net Profit I Repeat Business Satisfied Clients

- try SpaWhite free -

RSVP for your free SpaWhite teeth whitening treatment by calling

1-866-70WHITE

We’ll come to your business and give you a SpaWhite teeth whitening treatment at no charge. The treatment takes less than 30 minutes, and you get to learn about how you can profit by offering a product your clients will love - and happily pay for.

- offer professional teeth whitening to your clients -

Why are we willing to professionally whiten

your teeth, FREE?

You’ll get a whiter, brighter smile in less than 30 minutes

Until now, only dentists could offer true professional teeth whitening

#1 in europe

45 west crossville road suite 514, roswell, ga 30075p 1.866.70white

f 1.866.78white

www.whitescience.net

- try SpaWhite free -RSVP for your FREE SpaWhite teeth

whitening treatment by calling 1-866-70WHITE

We’ll come to your business and give you a SpaWhite teeth whitening treatment at no charge. The treatment takes less than 30 minutes, and you’ll learn how you can profit by offering a product and service your clients will love - and happily pay for.

Results in less than 30 minutes I $50,000 - $100,000 Net Profit Safe I Effective I Repeat Business I Satisfied Clients

Branding & Marketing MaterialsCrisp clean color and graphics are used to brand spa-

distributed teeth whitening product. Materials created

include point of purchase, postcards, and brochures.

The Resources, the People,

the Processes, and the Expertise

You Need

phone 678.514.3500 ▲ www.pyramidci.com

Pyramid Consulting is your strategic and

tactical business partner, working in step

with your business technology needs. No

matter what or where they are.

UNITED STATES ▲ INDIA ▲ UNITED KINGDOM

Connect ing Clients wi th Global IT Solut ions

Ad CampaignCreation of an ad campaign for Pyramid Consulting,

using their existing logo, look and colors.

Branding, Promotional Marketing MaterialsBright colors and attention-grabbing graphics help Rising Roll

Gourmet stand out in the fast casual dining market. POP signage,

menus and email are included for most promotional efforts.

We proudly serve Hellmann’s Mayonnaise.

Fast, Reliable Delivery

For convenience we add a 15% gratuity for the catering staff.

New

Branding & Marketing CommunicationsIn 2004, a new brand position, graphic look and feel were created

for 20-year-old ExecuTrain, a corporate learning provider operating

in 35 countries worldwide. ExecuTrain had a history of technology

training, and needed to branch out to a broader mix of corporate

training offerings. Materials created include sales folders and

brochures, manual covers, a web site and more.

Online

the Bottom LineHelps

[email protected] www.executrain.com

� � � � � � � � � � � � �

Can ExecuTrain Virtual Campus be used in conjunction with classroom training?Yes. In fact, most ExecuTrain instructor-led classes incorporate

EVC, and come with a license for post-class use to support ongoing

learning. ExecuTrain can provide integrated learning solutions

for all of your training needs, from the Web to the desktop to the

classroom. And EVC course content is consistent with the classroom

experience.

What type of organization is EVC right for?EVC is the complete e-Learning solution for virtually any organization

— corporations, government agencies, educational institutions and

resellers. And, since EVC is so cost-efficient, any sized company can

benefit from training.

Can we customize the look and feel of EVC?Customizing your training site couldn’t be easier. You can add,

view, edit, and delete corporate announcements on the student

site. Even create custom fields such as employee number

or department code, and personalize your student and

administration sites with your corporate logo.

Can it work for everyone in my organization?EVC is far more than basic desktop skills training. You’ll

find courses that are appropriate for people at every

level of your organization — MIS professionals seeking

computer development expertise, managers looking

to sharpen their business and personal skills, and

desktop users who want to be more proficient

and productive with the software they use

every day.

What does fully hosted mean?EVC is Internet-based, not intranet-based, and is hosted for you.

There is minimal financial risk or investment in licensing, servers,

support, and maintenance. And as a fully hosted solution, we can

get you up and running much faster than with an intranet solution.

And EVC can easily be integrated with existing HR or back-office

systems.

How does the cost of EVC compare to other online training providers?With hundreds of courses to choose from, rich interactivity, proven

learning programs, access to productivity-building online reference

sources, plus advanced learning management tools, the value of EVC

is hard to beat. And because it’s delivered via the Internet, every

dollar you invest goes directly toward training.

FAQs

EVCFAQs-082003© 2003 ET3 LLC.

If Your People

What Would the Labels Say?Were Labeled,

© 2003 ET3 LLC.

INTUITIONKnows when to follow his gut.

HEART*Employees think he’s

cold-hearted.

VISIONKnows company key factors for success. Lives by them.

AGILITYCan run a 6-minute

mile to catch a plane - with carry-on.

TECHNICALA whiz with a spreadsheet.

BRAINSCreated and manages the budget based on strategic

objectives.

Prepare the Front Line

the Bottom Line.to Improve

*How do You Fix Cold-Hearted?No employee is completely perfect. Minor faults can become big issues

when an otherwise successful manager alienates his staff by misreading

subtle communication signals. Those ‘small’ oversights can make the

difference in managing people effectively. Resulting turnover can

affect the bottom line in no time.

That’s where the right sort of training can take a potentially

disastrous situation and turn it around quickly. ExecuTrain’s

business skills training addresses a wide range of subjective and

objective business learning needs. Whether you have executives

who need to hone their communication skills, or medical team

members who need to understand HIPAA requirements, ExecuTrain

has the business skills course to meet the specific needs of each

individual in your organization.

Not sure who needs what training? ExecuTrain is there to help

you assess your employees’ skills to determine and address just

where improvement is needed. This saves you time and money,

maximizing your training investment. It’s just another way the right

training can help your bottom line.



The Best Service Available TodayAsk an ExecuTrain client what it’s like working with us, and you’ll

probably hear something like, “ExecuTrain actually DOES care and wants

to partner with and help the customer.” True enough.

Assessment ServicesExecuTrain learning management consultants help you with assessments,

diagnosing individual needs to match tiered courses. ExecuTrain’s assessment

services include:

Needs Analysis - ExecuTrain analyzes available resources, individual learning needs and job function descriptions. This can include anything from assessment tests to face-to-face interviews.

Diagnostic Services - Once analysis is complete, ExecuTrain recommends the right course of action to address learning needs throughout your organization at all levels.

Ongoing Evaluation Services - From the initial assessment process through to the completion of each project, evaluation procedures are in place to ensure training has met your objectives.

Project Management ServicesYour ExecuTrain project team can help you manage the entire training process from

start to finish. Your team ensures that the scope and integrity of your program is

maintained, and schedules and budgets are adhered to.

Customization ServicesIf you’re after something a bit more specific to your business, ExecuTrain’s

professional services group will customize existing instructor-led and online

courses, or create courses specific to your needs. All in all, our expert

instructors and support team provide a level of service and attention to detail

that you’ll really appreciate.

Service Where You Need ItWith over 150 offices in 37 countries, ExecuTrain is prepared and

ready to deliver your training program wherever you need it.

Service & Support

BUS4Pnl903© 2003 ET3 LLC.

Prepare the Front Line

the Bottom Line.to Improve

© 2003 ET3 LLC.

Your Needs • Your Solutions

Sales Support that Promotes BrandWith seven business services and products, ExecuTrain needed

a way to brand ExecuTrain while communicating what that

brand entails. In addition, the sales materials had to address a

wide variety of needs in over 15 countries ranging from Wichita,

KS to Malta and Kenya. Over 100 executions were created; all

are customizable to the specific needs of each ExecuTrain office.

ExecuTrain...PAGE 2 OF 3The World Really Isn’t That BigWorldwide, World-Class Training Facilities With ExecuTrain’s global footprint, you can accomplish organizational goals that you might not have ever thought possible. Our job is to take the weight of the world off your shoulders by delivering consistent training programs wherever and whenever they are needed – either around the country or across all seven continents.

ExecuTrain gives you the flexibility to determine what, where, when and how your employees learn. Our learning professionals collaborate with you to design and deliver learning programs based specifically on your needs, giving you solutions that meet your business objectives.

Call 770-521-1964 today to find out about NEW classes.

I T C E R T I F I C AT I O N

I T T R A I N I N G

S TA N D A R DD E S K TO P

A P P L I C AT I O N S

C U S TO M &P R O P R I E TA R Y

TRAI

NING

SOL

UTIO

NSB U S I N E S S

S K I L L S

FA C I L I T I E S

V I R T U A LC A M P U S

ExecuTrain of Georgia2500 Northwinds ParkwaySuite 460Alpharetta, GA 30009P: 770-521-1964F: 770-521-6084

Original Solutions for Original Needs

Sometimes standard training content is overkill for your specific needs, and sometimes it’s just not enough. ExecuTrain has the ability to put together a learning curriculum that covers just what you need, and we can deliver it in any way, anywhere you like. Our learning professionals collaborate with you to design learning programs based specifically on your needs to give you solutions that help your employees - and your business - perform.

ExecuTrain has been an industry-leading business training provider for 25 years, delivering training based on your specific business needs. From aligning training strategy with business goals to providing flawless execution and delivery, ExecuTrain collaborates with you to accomplish a higher level of performance than you’ve ever imagined.


C U S TO M &P R O P R I E TA R Y I T C E R T I F I C AT I O NI T T R A I N I N G


A P P L I C AT I O N SV I R T U A LC A M P U S FA C I L I T I E S

B U S I N E S SS K I L L S

T R A I N I N G S O LU T I O N S


Improve Your Bottom Line, OnlineYour budget may be tight, but you shouldn’t need to make concessions on learning quality or effectiveness. Online learning can simultaneously deliver more training to more people, and can be a cost efficient solution for on-demand and self-paced needs. ExecuTrain pioneered online training over 15 years ago, and we continue to be an innovator in online training that is designed with your company’s bottom line in mind.

ExecuTrain gives you the flexibility to determine what, where, when and how your employees learn. Our learning professionals collaborate with you to design and deliver learning programs based specifically on your needs, giving you solutions that meet your business objectives.


I T C E R T I F I C AT I O N

I T T R A I N I N G


A P P L I C AT I O N S

C U S TO M &P R O P R I E TA R Y

TRAI

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SOL

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FA C I L I T I E S

V I R T U A LC A M P U S

B U S I N E S SS K I L L S


Logo Design, Marketing MaterialsCreation of brand positioning, corporate I.D (logo,

color schemes, images, etc), brochures, trade show

displays and more.

P 877.861.7369 F 678.325.50173850 Holcomb Bridge Road, Suite 410 Norcross, GA 30092

www.brightclaim.com

INTEGRATED CLAIMS SOLUTIONS

© 2008 BrightClaim, Inc.

ROBERT C. YANCEYDirector

3850 Holcomb Bridge Road, Suite 410 Norcross, GA 30092 P 678.578.8133 C 678.361.8110 F 678.325.5017

[email protected]

Brand Positioning and Updated Logo, Web Site, Trade Show Display, Sales MaterialsNew brand positioning, updated logo and web site were

created for The Proven Method, an IT consulting and staffing

provider. A trade show display and sales materials were also

developed to support branding and sales efforts.

Branding, Packaging & Marketing MaterialsPool and vacation images are used for resort-spa distributed

teeth whitening product. Materials created include product

package and point of purchase.

Branding & Marketing MaterialsA brand position, logo design and graphic look

and feel was created for Advanced Satellite

Connection’s Direct TV launch.

Get DIRECTV® and

Get More!A D V A N C E D S A T E L L I T E C O N N E C T I O N S

A D V A N C E D S A T E L L I T E C O N N E C T I O N S

B l a c k & W h i t e

S p o t C o l o r :P M S 2 9 4 5P M S 3 0 6

R e v e r s e d / W h i t e


Your building has been equipped with a DIRECTV® satellite entertainment system, which allows all residents to receive DIRECTV® programming without having to purchase and install costly DIRECTV® equipment. Offer expires July 26, 2003.

$33.99 per month*

Basic packages start at just $33.99-$39.99 per month for over 115 channels, including the YES Network.*

You Get: The YES Network, Local Channels, Access to Over 225 All-Digital Channels, Sports & Entertainment Packages, Over 55 Pay-Per-View Channels, No Satellite Dish Required, No Installation or Maintenance Hassle, and more!

Call toll free

866-440-2003

Call now and get

2 Months FreeTOTAL CHOICE® PLUS*

* To receive two months of TOTAL CHOICE PLUS including local channels free, you must commit to one year of TOTAL CHOICE programming for a minimum of $33.99/month. After two free months you will be billed $39.99 each month for TOTAL CHOICE PLUS unless you request a switch back to TOTAL CHOICE. The only charge in your first two months is $19.99 for the installation of your first receiver. There is a charge for installation of additional TV receivers. Offer good May 18 - July 26, 2003. After your two free months, an access fee of $9.50 per month is required to connect to your building’s system and includes one set-top DIRECTV receiver and one remote. You may purchase additional receivers or lease one for just $4.95 per month. To duplicate your programming on multiple televisions, DIRECTV charges $4.99 per additional TV per month. Programming and additional TV reception fees are billed directly by DIRECTV. Connection fee and monthly receiver fees are billed separately by ASC.

1 0 % P M S 3 0 6

7 % P M S 3 0 6

1 5 % P M S 3 0 6







16 Microlab Road

Suite C

Livingston, NJ 07039

Voice 973.740.2003

Fax 707.220.0893

[email protected]

www.asctv.com







Get DIRECTV® and

Get More

Get DIRECTV® Satellite TV and Get More More Channels! DIRECTV® offers more than 225 channels, including local channels, premium movies, music and sports.

Call toll free 866-440-2003 or visit us at www.asctv.com







Just Say Yes To MoreYour property management has made an investment in your satisfaction and has had your building wired to receive satellite TV. No need to purchase and install a dish. It’s been done for you. Now all you need to do is say Yes, I want more!

Just call Advanced Satellite Connections at 866-440-2003 and we’ll explain your options. We will arrange a time to come by to install your receiver, give you your remote and activate your DIRECTV® service. We’ll walk you through the simple steps to use the system, including the one-touch on-screen program guide.

Advanced Satellite Connections is there to give you technical support to augment DIRECTV®’s 24 x 7 support. And if you have specific needs, we can even create a customized programming package just for you. Call us toll free at 866-440-2003.

More Choices!

Choose from six standard packages and several

premium packages, or customize your own

channel line-up.

More Service!

Advanced Satellite Connections representatives

provide you with top-notch service from your

first phone call to ongoing support.

More Quality!

J.D. Power & Associates rates DIRECTV® the

best in the satellite and cable TV business.

With a reliability rate of 99.7%, DIRECTV®’s all

digital all the time signal delivers the most vivid

picture and sound available.

Who is Advanced Satellite Connections?Advanced Satellite Connections is your local connection to DIRECTV® and offers you the outstanding service you should expect from your most important entertainment and information resource. Call us today and get more!

DIRECTV Packages®

TOTAL CHOICE® base package is a great introduction to DIRECTV® with over 115 quality channels of movies, sports, family and music programming. Price: $33.99 per month

$38.99 per month with local channels

TOTAL CHOICE® PLUS gives you everything from the TOTAL CHOICE® lineup plus over 15 extra channels. Get even more movies, music, children’s networks and family programming – over 130 channels in all. Price: $37.99 per month

$39.99 per month with local channels

TOTAL CHOICE® PREMIER brings you TOTAL CHOICE® PLUS programming and more than 30 premium movie channels, including: 7 HBO® channels, 12 STARZ Super Pak® channels, 9 SHOWTIME UNLIMITED® channels and 3 Cinemax® channels. You’ll also get SPORTS Pack, which includes 20 regional sports networks, NBA.com TV, Fox Sports World and The Golf Channel. Price: $85.99 per month $87.99 per month with local channels

An access fee of $9.50 per month is required to connect to your buildings’ system and includes one set-top DIRECTV® receiver and one remote. You may purchase additional receivers or lease one for just $4.95 per month. To duplicate your programming on multiple televisions, a DIRECTV® $4.99 per additional TV per month fee applies. Programming and additional TV reception fees are billed directly by DIRECTV®. Connection fee and monthly receiver fees are billed separately by ASC.

Boy Scouts of America, Atlanta Area CouncilMaterials were created to support a capital campaign to

significantly update and improve one of the three Atlanta Area

Council Camps. To date, $13 M of the $15M goal has been raised,

and Bert Adams Boy Scout camp has a new swimming pool, dining

hall, program and camping facilities in place.

Capital Campaign

Bert Adams Scout Reservation

When Tradition Meets Tomorrow

Boy Scouts of AmericaChattahoochee District, Atlanta Area CouncilVarious collector’s patches have been created for Chattahoochee

District and Atlanta Area Council events.

Chattahoochee

Youth Day

2007

CO

MMISSIONER CONFEREN

CE

SEARC

HING FOR SERVICE

2007 world scout jamboree

Know what it will be.

Control it.

Control your bottom line.The RL Services Group gives you customized, relevant, and immediately measurable logistics knowledge. You get the information that you must have to manage your supply chain, creating bottom line savings for you. With The RL Services Group, you’ll know where and how that last domino will fall.

Freight Bill Pre-Audit and Payment

Post Audit

Contract Carrier Negotiations

Carrier Contract Administration

Routing Guide Publication

Corporate Compliance Reporting

Vendor Compliance Program Administration

Third-Party Transportation Management

Client-Specific Lunch & Learn Workshops

Management Reporting

Warehouse Site Selection/Distribution Analysis

Mode Analysis

National Motor Freight Classification Research

On-Site Personnel

For every action in your supply chain,there is a reaction.

The Robart Companies: Your Complete Third Party Solution

The RL Services Group, LLC is a full-service logistics provider. The RL Services Group management team suppor ts and enhances transpor tation functions with a variety of one-source solutions, including distribution analysis, traffic management, freight payment, warehousing, and site selection.

Robart Transportation, Inc. is a third-par ty transpor tation provider specializing in LTL, truckload and flatbed shipments, temperature controlled vans, and air freight throughout Nor th America. Robar t Transpor tation’s focus is uniquely simple: to get your shipments to the right place at the right time for the right price.

Unlike many providers who have specific equipment focus, the non-asset based nature of Robar t Transpor tation allows us to match any type of equipment to your needs quickly and efficiently. With over 3,500 carriers in our database, Robar t Transpor tation has the resources and strong relationships to provide you with the most efficient transpor tation solution with only one phone call. Robar t Transpor tation solutions include:

Expedited Service

Truckload Shipments

Heavy LTL Shipments

Consolidation Programs

Air Freight

Metro Service

International, Ocean, and Air Shipments

Inter-Modal Solutions

www.robartcompanies.comToll Free: 1-800-446-1612

770-662-5008Fax: 770-242-0686

P.O. Box 956398Duluth, Georgia 30095

The Robart Companies: Your Complete Third Party Solution

Robart Transportation, Inc. is a third-par ty transpor tation provider specializing in LTL, truckload and flatbed shipments, temperature controlled vans, and air freight throughout Nor th America. Robar t Transpor tation’s focus is uniquely simple: to get your shipments to the right place, at the right time, for the right price.

The RL Services Group, LLC is a full service logistics provider. The RL Services Group management team suppor ts and enhances transpor tation functions with a variety of services. These one-source solutions encompass supply chain analysis, traffic management, freight payment, warehousing, and site selection. The RL Services Group provides:

Freight Bill Pre-Audit and Payment

Post Audit

Contract Carrier Negotiations

Carrier Contract Administration

Routing Guide Publication

Corporate Compliance Reporting

Vendor Compliance Program Administration

Third-Party Transportation Management

Client-Specific Lunch & Learn Workshops

Management Reporting

Warehouse Site Selection/Distribution Analysis

Mode Analysis

National Motor Freight Classification Research

On-Site Personnel


770-662-5008Fax: 770-242-0686


The

to get it there

PO

WER

Efficiency and Accuracy Efficiency and accuracy have become the name of the game in transpor tation. The only way to create bottom line savings is to refine transpor tation processes to make them -- and you -- as agile as possible.

“We’ve been doing business with The Robart Companies for over 12 years, and if there is one company we can depend on, it’s Robart.”

Larry HillWarehouse Manager

Coca Cola Enterprises

Expedited Service

Truckload Shipments

Heavy LTL Shipments

Consolidation Programs

Air Freight

One Call Handles it AllUnlike carriers who have specific lane and equipment focus, the non-asset based nature of Robar t Transpor tation allows us to match any type of equipment to your needs quickly and efficiently. With over 3,500 carriers in our database, Robar t Transpor tation has the resources and strong relationships to give you the most efficient transpor tation solution with only one phone call.


770-662-5008Fax: 770-242-0686


Be Agile.

Circumstances Change.

Every Minute of Every Day,

In Transportation,

The Future Belongs to Those Who Can See It

Only a true visionary can see as far into the future as Gordon

Moore. His law of technological advancement has held true

for years; longer than even he imagined. But even Moore

has said that his law might be repealed within the next few

years.1 The technology that you’ve based your business

operations on doesn’t have to be obsolete in a year, or even

five years. The most successful companies have learned to

break the laws of technology with new solutions that allow

IT systems to last well beyond the expectations of the past.

Is Breakable

Solutions Designed for a 5 Year Horizon

As your business partner, Complete Protocol Solutions assesses your current business

challenges and delivers effective, practical, cost-efficient IT solutions -- IT solutions

that work now, work a year from now, and beyond.

Moore’s Law

IT Solutions Can Save You Money

Any vendor can provide IT solutions that grow with you, but can they give you IT solutions that actually save you money over time? In most cases,

CPS can deliver IT solutions that pay for themselves within 6-12 months.2 Our engineers pay attention to your current business challenges, and

design long-term solutions that are simple to manage on a day-to-day basis. This allows your IT staff to focus on proactive, rather than reactive

challenges. CPS clients who have experienced significant savings by looking down the road with us are able to reinvest into their business, chan-

neling resources to additional growth opportunities that could not have been realized before. CPS offers IT solutions that continue to save you

money even after they’ve paid for themselves.

“CPS enabled us to move forward with our strategic business initiatives.” Ted Miller Director, Telecommunications & Office Automation Rollins, Inc.

1 InfoWorld, June 2000. ‘From the Ether’, Metcalfe.2 Every business situation is different, but CPS has delivered savings like this to our customers. Ask us for details.

Implementation Problems on your WAN or LAN network can range from slow response to complete communications loss. Regardless

of the cause, your company suffers loss of productivity and profits as a result. CPS offers consultative services with

our experienced network engineers, who have seen it all. We conduct a Baseline Analysis of your situation, identify

the problem source and give you an immediate diagnosis of the problem, coupled with a recommendation for

the most practical resolution. Our recommendations focus not only on solving the immediate problem, but also

take into consideration your future business plans and correlating IT needs to deliver to you a solution that sticks.

System Design &

Wide Area Networks (WAN)CPS connects you to the world with our extensive design and implemen-

tation services for your Wide Area Network (WAN). We offer traditional

legacy data connectivity between geographically dispersed sites as well as

Internet connectivity. Recurring WAN services, such as Integrated Services

Digital Network (ISDN) or Frame Relay, can be the most expensive com-

ponent of the overall cost of WAN ownership. CPS solutions can reduce

traffic across WAN links, while providing data encryption security, Quality

of Service (QoS), and intelligent/dynamic selection of the most economical

WAN links available.

LAN with integrated applicationsSince the point of a network is to boost your productivity and profitability, it

must be well designed and implemented. Our clients consider us to be the

experts in network technology, and have personally experienced the savings

that the right network configuration can bring. From simplicity of management

to security and efficient communications, CPS designs LAN networks that will

take you well into the forseeable future.

The integrity of your network is largely dependent on the infrastructure that you

implement. Demands on your network bandwidth are much greater than two

years ago, and will increase daily as your business grows. Because today’s busi-

nesses are so dependent on their networks, CPS delivers Quality of Service (QoS)

guarantees on applications including video, voice over IP and database.

“CPS has the ability to quickly and thoroughly identify and document the

elements of our network, and, most importantly, grasp the purpose of our

network...They have given us a good foundation for our future network growth.”

David CalderSenior Manager

MCI Call Center Service

ManagementProject

When you discuss your IT needs with a solution provider like CPS, you probably have some basic questions in mind:

� Can CPS give us the best solution to address our current needs?

� Will the solution grow with us to meet our needs down the road?

� Will their solution be practical for us?

� Will it be cost-efficient?

To CPS, technology is simply an enabler for enhanced business productivity.

The challenge comes not only with determining the best solution, but also with implementing it. CPS has

that down, with our streamlined project management process. We adhere to each phase of this proven

process while tailoring it to your unique needs. This process allows CPS to provide you with accurate

proposals that meet your needs. It also promotes a clear mutual understanding of how each phase of the

project is being implemented to achieve overall project and business objectives.

� Will CPS help me justify the investment?

� Can they help me get approvals from my management?

The CPS Project Management Process gives you specific

answers - and more.

Branding, Web Site & Marketing MaterialsA new brand position, graphic look and feel were created

for transportation and logistics provider The Robart

Companies. Materials created include a set of new

brochures and web site.

Marketing MaterialsA series of educational sales sheets for

Complete Protocol Solutions, a systems

integrator/reseller of Cisco products were

created to support sales efforts.

big ad agency quality marketing plans and service …professional teeth whitening #1 in europe 45 w...

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