big bazaar_salesmen of year
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{
Big BazaarTeam Name: Salesman Of the YearGajendra Sisodia
Shouvik Das
Tejas Deshpande
Viral Patel
Yagnesh Desai
Chiranjeev Dhar
Mohit Sangwan
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Launched in 1987 as mens apparel manufacturer. By 1990s, company launched The Pantaloon Shoppe In 1997, PRIL introduced Pantaloons, 1st store in Kolkata. Major advantages:
o Unique understanding of the Indian organized retail marketo Derived and implemented strategies from westo Experimented with as many retail formats, product-mixes and
brands as was possible in order to gain maximum knowledgeabout the uncertain Indian mindset.
What did Pantaloons do right?o Retail Experiment: experimented with every retail format,
introduced number of private brands.o Right JV at the right time: Key JVs with popular names like
Staples, Starbucks.o Versatile Retailing: Consumer see it as exclusive brand retailer,
discount retailer and specialty retailer.o Strengthening Supply Chain: Robust supply chain works as its
backbone.
Success Story-PRIL (Pantaloons)
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About Big Bazaar Hyper mart
Chain of development store in India
Out let More than 100 outletsLocated in India
Parent group Future group
Owner Kishore Biyani (CEO)
Founded 2001
Head quarter Jogeswari , Mumbai
Industry Retail
website www.bigbazar.com
Tag line Is se sasta aur achha kahin nahi.
About Big Bazar
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Mission And Vision
VISION
Future Group shall deliver Everything, Everywhere, Every time for Every
Indian Consumer in the most profitable manner.
MISSION
We share the vision and belief that our customers and stakeholders shall be
served only by creating and executing future scenarios in the consumption
space leading to economic development.
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Customers Segmentation
Big Bazaar targets higher and upper middle class customers.
The large and growing young working population is a preferred customer
segment.
Big Bazaar specifically targets working women and home makers who are the
primary decision makers.
Positioning And Establishment
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*Highorganization
value
*Lowcustomervalue
*Highorganization
value
*High customervalue
*Low
organizationvalue
*Lowcustomer value
*Low
organizationvalue
*Lowcustomer value
Organization Value and Customer Value
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Positioning
Highservice
low
service
Low priceHigh
price
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What is Retailing
The term Retailingrefers to any activitythat involves a sale to
an individual customer.
Retailing is theinterface between theproducer and the
individual consumerbuying for personalconsumption.
RETAIL
ORGANISED UNORGANISED
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As per the AT Kearney GRDI 2012, India is ranked 5th thus falling 1 rank compared to 2011 It has been China which has taken a giant leap of 3 ranks and is placed 3rd in 2012 While China scores 53.4 in terms of market attractiveness, Indias low score of 31 on this
parameter has pulled it down Both India and China are now in the maturing stage in the GRDI Window of-opportunity
analysis India remains high potential market with accelerated retail growth of 15-20% expected over
next 5 years Strong macro-economic conditions, higher disposable income and rapid urbanization a
catalyst for India Grocery remains Indias largest source of retail sales
AT Kearney report 2012
First-time modern trade shoppers and urban Indias poorest households willadd around $3 billion (around Rs.16,710 crore) to the sales of the consumerpackaged goods industry by 2015.
The first-time modern trade shoppers will triple their spend on consumerpackaged products from the current $280 million to $1 billion in three years.
Nielsen report assumes significance as 10% of overall sales at Pantaloon Retailcomes from first-time shoppers.
Due to large discounts offered by Big Bazaar, high number of consumers fromlow-income groups shop during the biannual shopping fests and are first-time
shoppers
AC Nielsen report 2012
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Threat of Substitutes(Local Kirana Stores, open air
markets and retailers) Convenient proximity Tradition of credit Perception of low prices
Rivalry among competitors(Reliance retail, Aditya Birla
Group, Spencers, Mom n Popstores)
Low switching cost Price elasticity of demand
Threat of new entrants(Walmart, Costco, K-Mart,Tesco, Ikea)
FDI consideration Strong cash flows Modern supply chain
Bargaining Power of Supplier(Local suppliers, big companieslike HUL, home grown brands) Efficient Flexible
Buyer Power Low switching cost Price sensitive Demand seasonality Customer Preferences and
options
Porters 5 Forces Analysis : Indian Retail
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Size 2008 2010 PercentageChange
Estimated size of retail in India(in $bn)
353 416 18
Share of organized retail (%) in
India
7 12 71
Size of organized retail in India(in Rs)
78,300 Cr 2,30,000Cr
194
Size of Indian Retail
Source: http://www.indiaretailing.com/india-retail-report.asp
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http://images.google.com/imgres?imgurl=http://lh5.ggpht.com/__q5DFTde6tM/R-PmmUDw7RI/AAAAAAAAApY/zsTGDQSOolI/P1100106.JPG&imgrefurl=http://picasaweb.google.com/lh/photo/1IhV4hyl9NxEcFf3TdfceA&usg=__rWNKt5_u2yqamokuHUDOMmStaCA=&h=2112&w=2816&sz=12&hl=en&start=1&um=1&tbnid=imAwIBMWspga3M:&tbnh=113&tbnw=150&prev=/images?q=top+n+town&hl=en&client=pub-1734327923886716&channel=9518150362&sa=N&um=1http://images.google.com/imgres?imgurl=http://images.teamsugar.com/files/users/3/32431/28_2007/gap.jpg&imgrefurl=http://teamsugar.com/brand/Gap&usg=__5P3r276TDmhVpAQCTmj5xT7jMGk=&h=320&w=320&sz=9&hl=en&start=1&um=1&tbnid=vfYtYISsT_FayM:&tbnh=118&tbnw=118&prev=/images?q=gap&hl=en&client=pub-1734327923886716&channel=9518150362&sa=N&um=1http://images.google.co.in/imgres?imgurl=http://www.mkhoj.com/Welcomepages/images/reebok_case_studies_logo.png&imgrefurl=http://www.mkhoj.com/Welcomepages/html/CaseStudies/Reebok.aspx&usg=__QLrMvlh_C-aXsWbpTGS0Loh-lzA=&h=87&w=163&sz=5&hl=en&start=3&um=1&tbnid=6Taj_gQhLUhioM:&tbnh=52&tbnw=98&prev=/images?q=reebok+logo&hl=en&cr=countryIN&sa=X&um=1http://images.google.com/imgres?imgurl=http://www.indiaretailing.com/upload/newsimage/The%20Loot.JPG&imgrefurl=http://www.indiaretailing.com/news.asp?topic=&id=1651&associate=2&vertical=&subvertical=&usg=__7qVSqYZf57FzuxDAh_GI5Lj6zDc=&h=203&w=225&sz=82&hl=en&start=2&tbnid=YRsr6OSZ1JZ7_M:&tbnh=97&tbnw=108&prev=/images?q=the+loot&hl=en&client=pub-1734327923886716&channel=9518150362http://images.google.com/imgres?imgurl=http://www.rkfoodland.com/images/apnabazar_logo.jpg&imgrefurl=http://www.rkfoodland.com/cdl/other_customers.html&usg=___S5h5R0o2twrzmcHS24s44So_p8=&h=35&w=186&sz=5&hl=en&start=9&tbnid=Rq3ZdYg9pe-zCM:&tbnh=19&tbnw=102&prev=/images?q=apna+bazar+logo&hl=en&client=pub-1734327923886716&channel=9518150362http://en.wikipedia.org/wiki/File:Co_macysLogo2.gif -
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Traditional Retailing Contemporary RetailingHighly fragmented retail sector Low fragmented market
Kirana stores employing fewer than4 people
Convenience stores employing morethan 10 people
Local retailers selling from stalls andhandicrafts Organized retailers selling fromhypermarkets, supermarkets anddiscount retailers
Proximity to consumers Well defined locality but lacksproximity to consumers
Consumer perception of low pricesand long-standing tradition of offeringcredit
Consumer perception of relativelyhigh prices, better ambience, dcor,display, facilities, product packagingand services.
No formal scorecard to measuremanufacturers
Have a formal scorecard to measuremanufacturers like shelf availability,
inventory levels etc.
Traditional Vs. Contemporary Retailing
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Indian govt. has allowed FDI in retail up to alevel of 51%
Twofold impact
New supply chains & logisticalcapabilities - drive significantimprovements in infrastructure
needed to source, store anddeliver products
Increased domestic competition better in-house quality products& increased competition
The current Indian retail industry is poisedat $500 Billion
Expected to reach $1.3 trillion by 2020 with aCAGR of 40%
Organized Retail contributes to only 7% ($35billion) whereas 93% ($465 Billion) is in
unorganized retail
Current trends in FDI (2012)
500 575
$661 $760$875
$1,006$1,157
$1,330$1,530
0
500
1000
1500
2000
2012 2013 2014 2015 2016 2017 2018 2019 2020
Indian Retail Industry
Retail Industry
Organized Retail Unorganized Retail
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Taxation laws varies from State to State
Tax laws favours small establishments
Multi octroi / entry tax and other taxation for movement ofgoods
Problems in supply chain and logistics Very high real estate cost
High electricity cost
Limited availability of land in prime locations
Challenges in Retail
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Reduce wastage
Improve tax revenues for ex-chequerer
Bring efficiency
Increasing consumption to boost growth
Provide convenient shopping experience for customers ataffordable price
Opportunities in Retail
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Pentagon Price
Place
Product
Value
Communication
Triangle of Retail
Customer Supplier
Logistics
Pentagon and Triangle of Retail
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Online Sales
Tele-booking Service
Home Delivery
Future Bazaar.com
High Technology Items
Bulk Orders
Product & Brand Diversification
Cash On DeliveryAmerican Express
Credit Card EMI
New Payment Options
Redeption Points scheme
E-Gift Vouchers
Loyalty Program
New Features : Big Bazaar 2012
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Promotions : Big Bazaar 2012
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Focus on Current Products
Vertical Integration
Acquisition of Distributors Warehouse Development
Exclusivity
Agri Farmers
Increased Penetration
Tier II Cities SAMs Club Model
Alliances with Existing Vendors / Retailers
Investment in SCM
Possible Growth Strategies
Redefine Channels
Create New Channels
Product Availability
Brand CommunicationIncreased Brand Experience
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Focus on New Products Brand Extension
Home Furnishing Technology Food Court
Increase Brand Experience Mela Theme Game Zone
Increase Brand Communication OOH Unique Ad Strategy
Possible Growth Strategies
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As the threat of new competitors due to the FDI rule, wewould suggest to go for the following steps
Focus on Existing Product Lines
Food Category (70% of Sales)
Strengthen Supply Chain Target Tier II Cities
Warehousing ( SAMs Club) Model
Online Purchase
Increase Brand Experience
Mela Theme
Game Zone
Recommendations
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Apply Cross Docking Techniques Reduced Cost
Increased Efficiency
Hub & Spoke Model
Electronic Data Interface
Logistic software Integration b/w Vendors / Suppliers
Customers
(Increase Customer & Vendor Intimacy)
SCM Explained
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Thank You