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    {

    Big BazaarTeam Name: Salesman Of the YearGajendra Sisodia

    Shouvik Das

    Tejas Deshpande

    Viral Patel

    Yagnesh Desai

    Chiranjeev Dhar

    Mohit Sangwan

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    Launched in 1987 as mens apparel manufacturer. By 1990s, company launched The Pantaloon Shoppe In 1997, PRIL introduced Pantaloons, 1st store in Kolkata. Major advantages:

    o Unique understanding of the Indian organized retail marketo Derived and implemented strategies from westo Experimented with as many retail formats, product-mixes and

    brands as was possible in order to gain maximum knowledgeabout the uncertain Indian mindset.

    What did Pantaloons do right?o Retail Experiment: experimented with every retail format,

    introduced number of private brands.o Right JV at the right time: Key JVs with popular names like

    Staples, Starbucks.o Versatile Retailing: Consumer see it as exclusive brand retailer,

    discount retailer and specialty retailer.o Strengthening Supply Chain: Robust supply chain works as its

    backbone.

    Success Story-PRIL (Pantaloons)

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    About Big Bazaar Hyper mart

    Chain of development store in India

    Out let More than 100 outletsLocated in India

    Parent group Future group

    Owner Kishore Biyani (CEO)

    Founded 2001

    Head quarter Jogeswari , Mumbai

    Industry Retail

    website www.bigbazar.com

    Tag line Is se sasta aur achha kahin nahi.

    About Big Bazar

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    Mission And Vision

    VISION

    Future Group shall deliver Everything, Everywhere, Every time for Every

    Indian Consumer in the most profitable manner.

    MISSION

    We share the vision and belief that our customers and stakeholders shall be

    served only by creating and executing future scenarios in the consumption

    space leading to economic development.

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    Customers Segmentation

    Big Bazaar targets higher and upper middle class customers.

    The large and growing young working population is a preferred customer

    segment.

    Big Bazaar specifically targets working women and home makers who are the

    primary decision makers.

    Positioning And Establishment

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    *Highorganization

    value

    *Lowcustomervalue

    *Highorganization

    value

    *High customervalue

    *Low

    organizationvalue

    *Lowcustomer value

    *Low

    organizationvalue

    *Lowcustomer value

    Organization Value and Customer Value

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    Positioning

    Highservice

    low

    service

    Low priceHigh

    price

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    What is Retailing

    The term Retailingrefers to any activitythat involves a sale to

    an individual customer.

    Retailing is theinterface between theproducer and the

    individual consumerbuying for personalconsumption.

    RETAIL

    ORGANISED UNORGANISED

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    As per the AT Kearney GRDI 2012, India is ranked 5th thus falling 1 rank compared to 2011 It has been China which has taken a giant leap of 3 ranks and is placed 3rd in 2012 While China scores 53.4 in terms of market attractiveness, Indias low score of 31 on this

    parameter has pulled it down Both India and China are now in the maturing stage in the GRDI Window of-opportunity

    analysis India remains high potential market with accelerated retail growth of 15-20% expected over

    next 5 years Strong macro-economic conditions, higher disposable income and rapid urbanization a

    catalyst for India Grocery remains Indias largest source of retail sales

    AT Kearney report 2012

    First-time modern trade shoppers and urban Indias poorest households willadd around $3 billion (around Rs.16,710 crore) to the sales of the consumerpackaged goods industry by 2015.

    The first-time modern trade shoppers will triple their spend on consumerpackaged products from the current $280 million to $1 billion in three years.

    Nielsen report assumes significance as 10% of overall sales at Pantaloon Retailcomes from first-time shoppers.

    Due to large discounts offered by Big Bazaar, high number of consumers fromlow-income groups shop during the biannual shopping fests and are first-time

    shoppers

    AC Nielsen report 2012

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    Threat of Substitutes(Local Kirana Stores, open air

    markets and retailers) Convenient proximity Tradition of credit Perception of low prices

    Rivalry among competitors(Reliance retail, Aditya Birla

    Group, Spencers, Mom n Popstores)

    Low switching cost Price elasticity of demand

    Threat of new entrants(Walmart, Costco, K-Mart,Tesco, Ikea)

    FDI consideration Strong cash flows Modern supply chain

    Bargaining Power of Supplier(Local suppliers, big companieslike HUL, home grown brands) Efficient Flexible

    Buyer Power Low switching cost Price sensitive Demand seasonality Customer Preferences and

    options

    Porters 5 Forces Analysis : Indian Retail

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    Size 2008 2010 PercentageChange

    Estimated size of retail in India(in $bn)

    353 416 18

    Share of organized retail (%) in

    India

    7 12 71

    Size of organized retail in India(in Rs)

    78,300 Cr 2,30,000Cr

    194

    Size of Indian Retail

    Source: http://www.indiaretailing.com/india-retail-report.asp

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    http://images.google.com/imgres?imgurl=http://lh5.ggpht.com/__q5DFTde6tM/R-PmmUDw7RI/AAAAAAAAApY/zsTGDQSOolI/P1100106.JPG&imgrefurl=http://picasaweb.google.com/lh/photo/1IhV4hyl9NxEcFf3TdfceA&usg=__rWNKt5_u2yqamokuHUDOMmStaCA=&h=2112&w=2816&sz=12&hl=en&start=1&um=1&tbnid=imAwIBMWspga3M:&tbnh=113&tbnw=150&prev=/images?q=top+n+town&hl=en&client=pub-1734327923886716&channel=9518150362&sa=N&um=1http://images.google.com/imgres?imgurl=http://images.teamsugar.com/files/users/3/32431/28_2007/gap.jpg&imgrefurl=http://teamsugar.com/brand/Gap&usg=__5P3r276TDmhVpAQCTmj5xT7jMGk=&h=320&w=320&sz=9&hl=en&start=1&um=1&tbnid=vfYtYISsT_FayM:&tbnh=118&tbnw=118&prev=/images?q=gap&hl=en&client=pub-1734327923886716&channel=9518150362&sa=N&um=1http://images.google.co.in/imgres?imgurl=http://www.mkhoj.com/Welcomepages/images/reebok_case_studies_logo.png&imgrefurl=http://www.mkhoj.com/Welcomepages/html/CaseStudies/Reebok.aspx&usg=__QLrMvlh_C-aXsWbpTGS0Loh-lzA=&h=87&w=163&sz=5&hl=en&start=3&um=1&tbnid=6Taj_gQhLUhioM:&tbnh=52&tbnw=98&prev=/images?q=reebok+logo&hl=en&cr=countryIN&sa=X&um=1http://images.google.com/imgres?imgurl=http://www.indiaretailing.com/upload/newsimage/The%20Loot.JPG&imgrefurl=http://www.indiaretailing.com/news.asp?topic=&id=1651&associate=2&vertical=&subvertical=&usg=__7qVSqYZf57FzuxDAh_GI5Lj6zDc=&h=203&w=225&sz=82&hl=en&start=2&tbnid=YRsr6OSZ1JZ7_M:&tbnh=97&tbnw=108&prev=/images?q=the+loot&hl=en&client=pub-1734327923886716&channel=9518150362http://images.google.com/imgres?imgurl=http://www.rkfoodland.com/images/apnabazar_logo.jpg&imgrefurl=http://www.rkfoodland.com/cdl/other_customers.html&usg=___S5h5R0o2twrzmcHS24s44So_p8=&h=35&w=186&sz=5&hl=en&start=9&tbnid=Rq3ZdYg9pe-zCM:&tbnh=19&tbnw=102&prev=/images?q=apna+bazar+logo&hl=en&client=pub-1734327923886716&channel=9518150362http://en.wikipedia.org/wiki/File:Co_macysLogo2.gif
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    Traditional Retailing Contemporary RetailingHighly fragmented retail sector Low fragmented market

    Kirana stores employing fewer than4 people

    Convenience stores employing morethan 10 people

    Local retailers selling from stalls andhandicrafts Organized retailers selling fromhypermarkets, supermarkets anddiscount retailers

    Proximity to consumers Well defined locality but lacksproximity to consumers

    Consumer perception of low pricesand long-standing tradition of offeringcredit

    Consumer perception of relativelyhigh prices, better ambience, dcor,display, facilities, product packagingand services.

    No formal scorecard to measuremanufacturers

    Have a formal scorecard to measuremanufacturers like shelf availability,

    inventory levels etc.

    Traditional Vs. Contemporary Retailing

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    Indian govt. has allowed FDI in retail up to alevel of 51%

    Twofold impact

    New supply chains & logisticalcapabilities - drive significantimprovements in infrastructure

    needed to source, store anddeliver products

    Increased domestic competition better in-house quality products& increased competition

    The current Indian retail industry is poisedat $500 Billion

    Expected to reach $1.3 trillion by 2020 with aCAGR of 40%

    Organized Retail contributes to only 7% ($35billion) whereas 93% ($465 Billion) is in

    unorganized retail

    Current trends in FDI (2012)

    500 575

    $661 $760$875

    $1,006$1,157

    $1,330$1,530

    0

    500

    1000

    1500

    2000

    2012 2013 2014 2015 2016 2017 2018 2019 2020

    Indian Retail Industry

    Retail Industry

    Organized Retail Unorganized Retail

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    Taxation laws varies from State to State

    Tax laws favours small establishments

    Multi octroi / entry tax and other taxation for movement ofgoods

    Problems in supply chain and logistics Very high real estate cost

    High electricity cost

    Limited availability of land in prime locations

    Challenges in Retail

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    Reduce wastage

    Improve tax revenues for ex-chequerer

    Bring efficiency

    Increasing consumption to boost growth

    Provide convenient shopping experience for customers ataffordable price

    Opportunities in Retail

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    Pentagon Price

    Place

    Product

    Value

    Communication

    Triangle of Retail

    Customer Supplier

    Logistics

    Pentagon and Triangle of Retail

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    Online Sales

    Tele-booking Service

    Home Delivery

    Future Bazaar.com

    High Technology Items

    Bulk Orders

    Product & Brand Diversification

    Cash On DeliveryAmerican Express

    Credit Card EMI

    New Payment Options

    Redeption Points scheme

    E-Gift Vouchers

    Loyalty Program

    New Features : Big Bazaar 2012

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    Promotions : Big Bazaar 2012

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    Focus on Current Products

    Vertical Integration

    Acquisition of Distributors Warehouse Development

    Exclusivity

    Agri Farmers

    Increased Penetration

    Tier II Cities SAMs Club Model

    Alliances with Existing Vendors / Retailers

    Investment in SCM

    Possible Growth Strategies

    Redefine Channels

    Create New Channels

    Product Availability

    Brand CommunicationIncreased Brand Experience

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    Focus on New Products Brand Extension

    Home Furnishing Technology Food Court

    Increase Brand Experience Mela Theme Game Zone

    Increase Brand Communication OOH Unique Ad Strategy

    Possible Growth Strategies

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    As the threat of new competitors due to the FDI rule, wewould suggest to go for the following steps

    Focus on Existing Product Lines

    Food Category (70% of Sales)

    Strengthen Supply Chain Target Tier II Cities

    Warehousing ( SAMs Club) Model

    Online Purchase

    Increase Brand Experience

    Mela Theme

    Game Zone

    Recommendations

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    Apply Cross Docking Techniques Reduced Cost

    Increased Efficiency

    Hub & Spoke Model

    Electronic Data Interface

    Logistic software Integration b/w Vendors / Suppliers

    Customers

    (Increase Customer & Vendor Intimacy)

    SCM Explained

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    Thank You