Bill 90 & ISO 9000Bill 90 & ISO 9000

EXPLANATIONEXPLANATION

PLUSPLUS

APPLICATIONAPPLICATION

BILL 90BILL 90“GALLOP POLL”“GALLOP POLL”

IN YOUR CLIENTS’ OPINION:IN YOUR CLIENTS’ OPINION:

IS BILL 90 “ PAIN IN THE BUTT ? ”IS BILL 90 “ PAIN IN THE BUTT ? ”

IS BILL 90 “ BLESSING IN DISGUISE IS BILL 90 “ BLESSING IN DISGUISE ? ”? ”

BILL 90BILL 90

OFFICIAL INFORMATIONOFFICIAL INFORMATION.. BILL 90 GUIDE BOOK ( FRENCH ONLY)BILL 90 GUIDE BOOK ( FRENCH ONLY) S.Q.D.M.; TEL: 725-5221; 725-7851S.Q.D.M.; TEL: 725-5221; 725-7851 FAX: 725-4311FAX: 725-4311

UNOFFICIAL INFORMATIONUNOFFICIAL INFORMATION PERSONAL EXPERIENCESPERSONAL EXPERIENCES

OVERVIEWOVERVIEW

ALL QUEBEC COMPANIES WITH ALL QUEBEC COMPANIES WITH PAYROLL > $ 250,000PAYROLL > $ 250,000

MUST INVEST 1 % OF PAYROLL IN MUST INVEST 1 % OF PAYROLL IN TRAINING TRAINING

FAILURE = PAY TAXFAILURE = PAY TAX TAX PAYABLE FEB 28 TAX PAYABLE FEB 28 ““SOMMAIRE DES RETUNUES DE SOMMAIRE DES RETUNUES DE

L’EMPLOYER”L’EMPLOYER”

ELIGIBLE TRAINING( PG ELIGIBLE TRAINING( PG 11)11)

MAIN CRITERIONMAIN CRITERION

TRAINING MUST IMPROVE THE TRAINING MUST IMPROVE THE EMPLOYEE QUALIFICATIONEMPLOYEE QUALIFICATION

TRAINING THROUGH TRAINING THROUGH INTERNAL RESOURCESINTERNAL RESOURCES

CERTIFIED TRAINING PROGRAM CERTIFIED TRAINING PROGRAM GIVEN IN HOUSEGIVEN IN HOUSE

MULTIPLE EMPLOYER COLLECTIVE MULTIPLE EMPLOYER COLLECTIVE TRAINING AGREEMENTTRAINING AGREEMENT

TRAINING INSTITUTIONTRAINING INSTITUTION

TRAINING THROUGH TRAINING THROUGH INTERNAL RESOURCESINTERNAL RESOURCES

TRAINING ORGANIZATIONTRAINING ORGANIZATION

ACCREDITED TRAINERSACCREDITED TRAINERS

PROFESSIONAL ORDERPROFESSIONAL ORDER

TRAINING THROUGH TRAINING THROUGH EXTERNAL RESOURCESEXTERNAL RESOURCES

RECOGNIZED INSTITUTIONRECOGNIZED INSTITUTION

TRAINING ORGANIZATIONTRAINING ORGANIZATION

ACCREDITED TRAINERSACCREDITED TRAINERS

PROFESSIONAL ORDERSPROFESSIONAL ORDERS

ADDITIONAL TRAINING ADDITIONAL TRAINING AVENUESAVENUES

EMPLOYER / UNION AGREEMENTEMPLOYER / UNION AGREEMENT

REMITTANCE TO A COLLECTOR REMITTANCE TO A COLLECTOR ORGANIZATIONORGANIZATION

ON THE JOB TRAININGON THE JOB TRAINING

CONVENTIONS; SEMINARSCONVENTIONS; SEMINARS

ON THE JOB TRAININGON THE JOB TRAINING

BEST AREA TO WORK WITH DUE TO:BEST AREA TO WORK WITH DUE TO:

1: COST OF ESTABLISHMENT1: COST OF ESTABLISHMENT

2: COST TO MAINTAIN2: COST TO MAINTAIN

3: PERSONALIZATION3: PERSONALIZATION

1: ON THE JOB TRAINING 1: ON THE JOB TRAINING COST TO ESTABLISHCOST TO ESTABLISH

IN-HOUSE SALARIES TO DEVELOP IN-HOUSE SALARIES TO DEVELOP PLUS DOCUMENTPLUS DOCUMENT

CONSULTANT FEES TO DEVELOP CONSULTANT FEES TO DEVELOP PLUS DOCUMENTPLUS DOCUMENT

SUPPLIES PLUS MATERIALS TO SUPPLIES PLUS MATERIALS TO DEVELOP PLUS DOCUMENTDEVELOP PLUS DOCUMENT

COSTS TO ESTABLISHCOSTS TO ESTABLISHFINANCIAL INCENTIVESFINANCIAL INCENTIVES

WHEN PLAN IS DEVELOPED BY WHEN PLAN IS DEVELOPED BY CONSULTANTSCONSULTANTS

IF DEVELOPMENT IS PRESENTED AS IF DEVELOPMENT IS PRESENTED AS

“MANAGEMENT COACHING”“MANAGEMENT COACHING”

GOVERNMENT GRANTS WILL PAY UP GOVERNMENT GRANTS WILL PAY UP TO 50 % OF FEESTO 50 % OF FEES

GOVERNMENT GOVERNMENT ASSISTANCEASSISTANCE

MANAGEMENT COACHINGMANAGEMENT COACHING

SOCIETE DE DEVELOPMENT DE LA SOCIETE DE DEVELOPMENT DE LA MAIN D’EOUVREMAIN D’EOUVRE

PRELIMINARY REPORT REQUIREDPRELIMINARY REPORT REQUIRED

WELL PRESENTED= QUICK APPROVALWELL PRESENTED= QUICK APPROVAL

OUR EXPERIENCE 10 TO 15 DAYS OUR EXPERIENCE 10 TO 15 DAYS

BEST OF BOTH WORLDSBEST OF BOTH WORLDS

WHEN PROJECT TITLED “ COACHING”WHEN PROJECT TITLED “ COACHING”

50 % PAID BY GOVERNMENT50 % PAID BY GOVERNMENT

50 % APPLICABLE TO BILL 9050 % APPLICABLE TO BILL 90

IF OVER; CARRY FORWARDIF OVER; CARRY FORWARD

ON THE JOB TRAININGON THE JOB TRAININGCOST TO MAINTAINCOST TO MAINTAIN

LOG OF SALARIES OF TRAINEESLOG OF SALARIES OF TRAINEES

LOG OF SALARIES OF TRAINERS LOG OF SALARIES OF TRAINERS

ON THE JOB TRAININGON THE JOB TRAININGPERSONALIZATIONPERSONALIZATION

TRAINING PROCEDURES DEVELOPED: TRAINING PROCEDURES DEVELOPED:

IN HOUSEIN HOUSE

TAILORED TO THAT COMPANYTAILORED TO THAT COMPANY

IN CONJUNCTION WITH CLIENT STAFFIN CONJUNCTION WITH CLIENT STAFF

ON THE JOB TRAININGON THE JOB TRAININGDEFINITION ( DEFINITION ( PG 24PG 24))

TRANSFER OF KNOWLEDGETRANSFER OF KNOWLEDGE

TRANSFER OF ABILITIESTRANSFER OF ABILITIES

TRANSFER OF ATTITUDESTRANSFER OF ATTITUDES

RELATED TO THE EXERCISES OF NEW RELATED TO THE EXERCISES OF NEW TASKS IN THE REALM OF THE GIVEN JOBTASKS IN THE REALM OF THE GIVEN JOB

ON THE JOB TRAININGON THE JOB TRAININGCRITICAL QUALIFICATIONCRITICAL QUALIFICATION

“ “ L’ENTRAINEMENT A LA TACHE NE L’ENTRAINEMENT A LA TACHE NE VISE PAS L’ATTEINDRE DE LA VISE PAS L’ATTEINDRE DE LA PLEINE PRODUCTIVITEPLEINE PRODUCTIVITE

CRITICAL QUALIFICATIONCRITICAL QUALIFICATION

OUR EXPERIENCE: 50 HOURS OUR EXPERIENCE: 50 HOURS ACCEPTABLEACCEPTABLE

> 50 MAY BE ACCEPTED> 50 MAY BE ACCEPTED

MUST BE WELL EXPLAINEDMUST BE WELL EXPLAINED

NO FIXED LIMIT ; CASE MERITNO FIXED LIMIT ; CASE MERIT

ON THE JOB TRAININGON THE JOB TRAININGRECIPIENTSRECIPIENTS

NEW EMPLOYEENEW EMPLOYEE

EXISTING EMPLOYEE DUE TO:EXISTING EMPLOYEE DUE TO: JOB REASSIGNMENTJOB REASSIGNMENT TECHNOLOGICAL CHANGETECHNOLOGICAL CHANGE

MODIFICATION OF PRODUCTION MODIFICATION OF PRODUCTION PROCESS PROCESS

ON THE JOB TRAININGON THE JOB TRAININGDOCUMENTATIONDOCUMENTATION

1: TRAINING TOOLS1: TRAINING TOOLS

2: TEACHING METHODS2: TEACHING METHODS

3: SKILLS TO BE ACQUIRED3: SKILLS TO BE ACQUIRED

4: TRAINING EXERCISES4: TRAINING EXERCISES

SUGGESTED PLAN SUGGESTED PLAN DOCUMENTATIONDOCUMENTATION

5: TRAINING STAGES( HOURS/STAGE)5: TRAINING STAGES( HOURS/STAGE)

6: TRAINING GRAPHS6: TRAINING GRAPHS

7: TRAINING MILESTONES7: TRAINING MILESTONES

8: QUALITY GUIDELINES8: QUALITY GUIDELINES

ON THE JOB TRAININGON THE JOB TRAININGELIGIBLE EXPENSESELIGIBLE EXPENSES

SALARIES OF EMPLOYEES; TRAINERSSALARIES OF EMPLOYEES; TRAINERS

TRAINING SUPPLIES (E.G. VIDEOS)TRAINING SUPPLIES (E.G. VIDEOS)

MATERIALS CONSUMED DURING MATERIALS CONSUMED DURING TRAINING (NOT SOLD TO TRAINING (NOT SOLD TO CUSTOMER)CUSTOMER)

SUMMARY : TEMPLATESSUMMARY : TEMPLATES

1: TRAINING PLAN CONTENT1: TRAINING PLAN CONTENT

4: TRAINING PLAN LOG4: TRAINING PLAN LOG

6: CONSULTING FEES 6: CONSULTING FEES

7: MISCELLANEOUS EXPENSES7: MISCELLANEOUS EXPENSES

9: SUMMARY 9: SUMMARY

TRAINING MANUALTRAINING MANUAL

CORPORATE MISSION STATEMENTCORPORATE MISSION STATEMENT

POLICY WRT CUSTOMER SERVICEPOLICY WRT CUSTOMER SERVICE

POLICY WRT TRAINING PLANPOLICY WRT TRAINING PLAN

INDIVIDUAL JOB WRITE-UPSINDIVIDUAL JOB WRITE-UPS

OUR EXPERIENCE OUR EXPERIENCE WITH BILL 90 WITH BILL 90 ASSIGNMENTSASSIGNMENTS

INITIAL: RESENTMENTINITIAL: RESENTMENT

““PARAPRASSE DE PAPIER”PARAPRASSE DE PAPIER”

““MINE D’OR POUR LES MINE D’OR POUR LES CONSULTANTS”CONSULTANTS”

FINAL: APPRECIATIONFINAL: APPRECIATION

BILL 90 APPRECIATIONBILL 90 APPRECIATIONPLUS BENEFITSPLUS BENEFITS

WHEN CLIENT INVOLVED DIRECTLY IN WHEN CLIENT INVOLVED DIRECTLY IN WRITE UP: HELPS TO FOCUS ONWRITE UP: HELPS TO FOCUS ON

BEST PRACTICE FOR JOB METHODBEST PRACTICE FOR JOB METHOD

CONSISTENT TRAINING PROCEDURECONSISTENT TRAINING PROCEDURE

RELATE PERSONAL EXPERIENCERELATE PERSONAL EXPERIENCE

BILL 90 BENEFITSBILL 90 BENEFITS

CONSISTENT TRAINING PROCEDURECONSISTENT TRAINING PROCEDURE

ACCELERATED LEARNINGACCELERATED LEARNING

GREATER JOB SATISFACTIONGREATER JOB SATISFACTION

REDUCED TRAINING COSTSREDUCED TRAINING COSTS

EMPLOYEE MENTALITYEMPLOYEE MENTALITYCORPORATE BENEFITCORPORATE BENEFIT

STRUCTURE = SECURITYSTRUCTURE = SECURITY

SECURITY= SATISFACTIONSECURITY= SATISFACTION

SATISFACTION = PRODUCTIVITYSATISFACTION = PRODUCTIVITY

PRODUCTIVITY= HEALTHY COMPANYPRODUCTIVITY= HEALTHY COMPANY

FORMAL TRAINING PLANFORMAL TRAINING PLANADDED BENEFITSADDED BENEFITS

1: ASSURES QUALITY 1: ASSURES QUALITY

2: FACILITATES ATTRACTING 2: FACILITATES ATTRACTING HIGHER CALIBER OF EMPLOYEEHIGHER CALIBER OF EMPLOYEE

3: SELLING FEATURE TO YOUR 3: SELLING FEATURE TO YOUR CUSTOMERSCUSTOMERS

TRAINING CONCLUSIONTRAINING CONCLUSION

SUCCESSFUL COMPANIES MUST SUCCESSFUL COMPANIES MUST COMPETE GLOBALLYCOMPETE GLOBALLY

TO COMPETE WITH CONFIDENCE TO COMPETE WITH CONFIDENCE NEED SKILLED PERSONNEL NEED SKILLED PERSONNEL

TRAINING CONCLUSIONTRAINING CONCLUSION

YOUR MOST VALUABLE RESOURCEYOUR MOST VALUABLE RESOURCE

HUMAN RESOURCEHUMAN RESOURCE

TRAINING PAYS TRAINING PAYS

GALLOP POLL #2GALLOP POLL #2

IN YOUR CLIENTS OPINIONIN YOUR CLIENTS OPINION BILL 90 : PAIN IN THE BUTT ?BILL 90 : PAIN IN THE BUTT ? BILL 90: BLESSING IN DISGUISEBILL 90: BLESSING IN DISGUISE

IN YOUR PROFESSIONAL OPINIONIN YOUR PROFESSIONAL OPINION

BILL 90: PAIN IN THE BUTT ?BILL 90: PAIN IN THE BUTT ? BILL 90: BLESSING IN DISGUISE ?BILL 90: BLESSING IN DISGUISE ?