bio-valley day spa (final proposal to submit)m

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FUNDAMENTALS OF ENTREPRENEURSHIP

(ENT 300)

BUSINESS DATE:

BIO-VALLEY DAY SPA

PREPARED FOR:

SIR MD SHARIFF M HANIFF

DONE BY:

WAN AZUREEN BINTI WAN KAMIL 2008253522

MUNERA ZAIMAN BINTI OSEMAN 2008258266

KHAIRINA IZAZI BINTI ABD RAHMAN 2008265466

ROSLIN IZZATI BINTI ROSLAN 2008259028

DATE OF SUBMISSION

28th MARCH 2011

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SUBMISSION BUSINESS PLAN

Bio-Valley Day Spa,

Lot 152, Jalan Konvension,

Kompleks MITC,

Ayer Keroh, 75450 Melaka.

Sir Md Shariff M Haniff

Lecture of Entrepreneurs Course ( ETR 300)

Universiti Teknologi MARA Malaysia,

40000 Shah Alam, Selangor.

Sir,

SUBMISSION OF BUSINESS PLAN

Referring to the above, we are the final semester students of Faculty Business Management, are glad

to inform to you that we have successfully completing our business plan in the time given.

2. According to the business plan, we have agreed to open a health and beauty spa by the

name of Bio-Valley Day Spa. As a student of Business Management, we believe it would give us

more exposure in our future to open our own business. We also learn to gain experience from our

mentor, Safa Wangi Spa. Our target is to fulfill the highest demand, needs and expectations from the

service that will be provided to our customers.

3. Furthermore, we have stated the location of our business which is located at Lot 152,

Jalan Konvension, Kompleks MITC, Ayer Keroh, 75450 Melaka. We also have detailed all our plans

in setting up this business in four ways which are administration, marketing, operational and financial.

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4. There are 4 shareholders in the company. They are directly involved and had signed the

partnership agreement. They are:

i. WAN AZUREEN BINTI WAN KAMIL

ii. MUNERA ZAIMAN BINTI OSEMAN

iii. KHAIRINA IZAZI BINTI ABD RAHMAN

iv. ROSLIN IZZATI BINTI ROSLAN

5. Hereby, we are pleased to hand over this business plan to your respectful party, Sir. We

really appreciate that it abides by the term that had been given to us. Lastly, we sincere thank to you

for the cooperation from your side. Thank you.

Your sincerely,

…………………………

WAN AZUREEN BINTI WAN KAMIL

GENERAL MANAGER

Bio-Valley Day Spa

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EXECUTIVE SUMMARY

The Spa industry has a great future prospect as it is a necessity for customers especially

women. Nowadays, women are fully considered about their beauty and wellness. Therefore we have

established this company in other to fulfill the needs and help them to treat their health and beauty.

This company has been established on January 2012 by 4 owners that are committed and

determined in involving themselves in business. We decided to establish and register this company as

a partnership company because the condition and requirement are suitable with our need and

desires. We also believe that partnership have many advantages compared to other type of business.

Spa is a business which provides services in terms of health and beauty treatment.

Bio-Valley Day Spa is being organized as a Natural Health Spa has provides a high quality

performance of services accordingly with our mission to become the “Destination Natural Health Spa”.

This company will be led by Ms. Wan Azureen Binti Wan Kamil. Our business has a very

strong and skillful management with high background skill, knowledge and experience which related

with the business.

Our main of the business is to give Natural Health Spa services with lesser price with best

quality than the other spas‟. Besides that, we do provide the highest level of services which we

believe would attract more customers once they have gone through the experience at the spa.

At this location, we do not have any competitor which gives the same services. We know this

is an advantage for us to achieve the maximum amount of profit. However, we believe even if there

were competitors, nothing would scare us because of our advantages which are high quality, lower

prices and optimum costumers delight.

The business‟s main strength is the labors with skills in body treatment. The business is

based on a contractual basis and payment depends on the number of cleaners hired by the cl ient,

based on our consultation. So, as our business grow in the future, more workers will be taken in as

they are our main assets. And more customers will come to our company.

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INTRODUCTION

The word entrepreneur comes from the French word which is entreprendre, refers to

individuals who under take the risk of the new ventures. The first who used this term is Richard

Cantillon Circa 1755. He asserted that an entrepreneur invest, transforms and make profit or loss

from the business. In other words, goods are bought at a certain price, value is added by transforming

the goods, and the goods are sold at an uncertain price. So, from that activity, the entrepreneur

undertakes whatever risks associated with the process. From years to other years, the term of

entrepreneur will change follow the situation surrounding that year but the basic is still same.

For this assignment, our group tried to experience to be an entrepreneur to open a business

of a spa also called Bio-Valley Day Spa is focusing on services to customer. Spa treatments work on

the human body, which I've been interested in ever, lie head to head, touching hands as they get a

simultaneous, deeply relaxing massage. The teacher's idea was that if we understood how the body

was put together, we would better understand how to move it. It can be everything from a large

treatment room at day spas to lavish facilities with fireplaces, lounging beds and private patios at

resort spas.

By follow the “Fundamental of Entrepreneurship” subjects that can help students obtain

knowledge and exposure in the field of small business and as an entrepreneur as well as to introduce

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some of the basic techniques and tools that can be used by entrepreneurs in managing their

business. It also guides personnel to face a very challenging but rewarding career in the future.

There are many steps before opening a business. The first step that as an entrepreneur must

have is identify the needs and wants of the customers, by scanning the environment and evaluating of

self and the community, screening of business opportunities and selecting a business opportunity. It

can be done by preparing a comprehensive a business plan. A good business plan will comprise an

organizational plan, marketing plan, operation plan and financial plan.

It is the longer step will be taken by entrepreneur before opening a business. Without any

knowledge, bravery and patience, the business can‟t be opened with success outcome. Nowadays,

business is the major factor of sources to get the income or side income. It also can help in the growth

of the economics in a country and nations. So, entrepreneur are the engine to growth it. It is proof that

the entrepreneurs are also movers of the economy. The theory of economic growth and development,

particularly which address developing countries, stimulate that the prime mover of economic

development is the government. Over a period, however, the role of the government should gradually

diminish, enabling the passing of the baton to the entrepreneur.

From the description, an entrepreneur should be proud of them self because they are one (1)

of sources economic growth in our beloved countries, MALAYSIA. We have to born many new and

young entrepreneurs to try and make a business.

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PURPOSE OF PREPARING A BUSINESS

The Business Plan is prepared for various reasons. Among the main reasons of preparing a business

plan are:

To view and evaluate the proposed business venture in objective, critical and practical

manner of viability and growth potential.

To apply for loans or financing facilities from relevant financial institutions. Prepared to obtain

a loan from MARA for the amount of RM 130,000.00.

To act as a best guidelines for the management of the spa business.

To allocate business resources effectively and efficiently

To gain prosperity and wealthy towards the spa business.

To provide the needs for active and healthy lifestyle in beauty concept

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1.0 COMPANY BACKGROUND

Name of Business :

Bio-Valley Day Spa

Nature of Business :

Massage therapy

Date of Business :

1st January 2012

Location of Business :

MITC, Ayer Keroh

Factors in Selecting the Proposed Business :

There are many factors that drag us to take the risks by entering the industry and by

involving actively in entrepreneurship activities. Firstly, which is the primary factor is

the background family of the company partnership member. Next is we had observes

the market and surrounding of this type of operation. It is hard to find a full treatment

of spa. Finally, we select this kind of business is also because of to achieve our

dream in providing a service to customer and to make people beautiful and have a

confident of themselves.

Future Prospect of the Business :

Our business prospect is to give the best and good services to fulfill the customers

need and satisfaction. Besides, we want to improve our services and being

acknowledge by the community as the center where they can have information about

healthy and lifestyles thus change their life. Our business is to become the well-

known spa in this city.


MARKETING MANAGER

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1.1 BACKGROUND OF BUSINESS

A) Name of the Company : Bio-Valley Day Spa

B) Business Address : Lot 152, Jalan Konvension,

Kompleks MITC,

Ayer Keroh, 75450 Melaka.

C) Correspondence Address : www.bio-valleydayspa.com.my

D) Telephone Number : 06-33498767

E) Form of Business : Private Limited Company

F) Main Activity : As the main menu item.

1. Health consultant

2. Massage

3. Body therapy to aromatherapy

G) Date of Commencement : 1st January 2012

Name Share RM

Wan Azureen Bt Wan Kamil 25% 25500

Munera Zaiman bt Oseman 25% 25500

Khairina Izazi bt Abd Rahman 25% 25500

Roslin Izzati bt Roslan 25% 25500

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BACKGROUND OF GENERAL MANAGER

A) Name of Partner : Liyana Amira Binti Khairul Anwar

B) Identity Card Number : 600507-07-5711

C) Permanent Address : No 36, Jalan Kenanga 2/14,

Seksyen 2, 40000 Petaling Jaya,

Selangor.

D) Correspondence address : No 2, Jalan Debunga, Bukit

Beruang, 75450 Ayer keroh, Melaka

E) Telephone Number : 013-3390033

F) Date of Birth : 14 May 1960

G) Age : 51 years

H) Marital Status : Married

I) Academic Qualification : Bachelor (Hons) in Business

Management

Master in Business Admintraion

J) Courses Attended :Bachelor (Hons) in Marketing

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K) Skills : Basic skill Counseling

Microsoft Word, Microsoft Excel,

Microsoft PowerPoint,

Excellence in communication skill.

L) Experiences : 10 years working at Palm Royal Spa, LA

(Manager)

M) Present Occupation : General Manager

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1.2 BACKGROUND OF PARTNERS

1.2.1 PARTNER I

A) Name of Partner : Khairina Izazi Binti Abd Rahman


C) Permanent Address : No 36, Jalan Bunga Teratai 2/14,

Seksyen 2, 40000 Shah Alam,

Selangor.

D) Correspondence address : No 2, Jalan Debunga, Bukit

Beruang, 75450 Ayer keroh, Melaka


F) Date of Birth : 7 May 1981

G) Age : 30 years


I) Academic Qualification : Bachelor (Hons) in Business

Management

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Master in Administration (Human

Resource)

J) Courses Attended : Bachelor (Hons) in Business Management

K) Skills : Basic skill in accounting

Microsoft Word, Microsoft Excel,

Microsoft PowerPoint,

Excellence in communication skill.

L) Experiences : 2 years working at Tlaga Spa

(Assistant Manager)

M) Present Occupation : Administration Manager

1.2.2 PARTNER II

A) Name of Partner : Wan Azureen Bt Wan Kamil


C) Permanent Address : No. 26, Jalan Sentosa 8,

Taman Sentosa , Wangsa Maju

41500, Kuala Lumpur

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D) Correspondence address : No.12, Jalan Angerik 3,

Taman Ozana, Ayer Keroh

75450 Melaka.


F) Date of Birth : 20 November 1981

G) Age : 30 years

H) Marital Status : Single

I) Academic Qualification : Bachelor (Hons) in Economic Financial

J) Courses Attended : Beauty Treatment Course (Mustika Ratu)

K) Skills : Microsoft Word, Microsoft Excel,

Microsoft PowerPoint and

Good in communication

L) Experiences : Beauty treatment and Executive marketing

M) Present Occupation : Executive marketing

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1.2.3 PARTNER III

A) Name of Partners : Munera Zaiman Binti Oseman


C) Permanent Address : No 13, Jalan Memanah, Seksyen 13

Taman Laman Sri,

40100 Shah Alam, Selangor

D) Correspondence address : No.4, Jalan Merak Mass 11, Taman Merak

Mas, Hang Tuah Jaya, 75450 Melaka


F) Date of Birth : 3 March 1983

G) Age : 28 Years

H) Marital Status : Single

I) Academic Qualification : Bachelor (Hons) in International Business

Master in Business Management

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J) Courses Attended : International Business Conference (MARA)




L) Experiences : Operation Manager at Black Red Spa

M) Present Occupation : Operation Manager

1.2.4 PARTNER IV

A) Name of Partner : Roslin Izzati Binti Roslan


C) Permanent Address : No.5, Jalan Nuri seksyen 7 8/17 , Kota

Damansara, 47810 Petaling Jaya, Selangor

D) Correspondence address : No. 6, Jalan Merpati, Batu Berendam,

75450 Melaka


F) Date of Birth : 5 Jun 1981

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G) Age : 30 years


I) Academic Qualification : Bachelor (Hons) of Public Administration

J) Courses Attended : Bumiputera Entrepreneurship Course




L) Experiences : Administration Manager at Southern Baker

M) Present Occupation : Financial Manager

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1.3 BUSINESS LOCATION

As a new establishes company, location should play the important role. If the

chosen location is strategic, more customers will come to our spa. Selecting

business location for premise is one of the crucial factors to attract customer. Selecting

our business location is influence by the following factors.

a. Transportation Facilities

This area completes with the transportation systems infrastructure. Buses and taxis are

always passing and stop at this area.

b. Infrastructures

The availability of utilities such as electricity and water are crucial in modern life. Beside,

at our business area there are many infrastructures such as parking lot, systematic road,

telephone, cyber café and restaurant.

c. Location Plan

The location plan is important in order to make sure that customer can easily access to

our spa. the location plan supposed to be realistic where all the details are available in the

plan. Therefore, Tulip Spa has design the best location plan by inserting all the landmarks

that near to our center.

d. Types of Building

Premises Building

Structure of Building

This building is made from concrete. This building is an new building. The building is

combined with other premises. Renovation was made by landlord on for the usage of

previous tenant.

e. Condition

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Its new development area and very suitable to open a spa.

2.0 ADMINISTRATION PLAN

2.0.1 INTRODUCTION

Organization of management can be defined as the activity of dividing and

coordinating the tasks and responsibilities into department, section or unit. Bio-Valley

Day Spa administration ensures that management has to be efficient and run

smoothly to achieve the organization objectives. Bio-Valley Day Spa has divided

four main task and responsibilities lead by General Manager as follows:

1. Marketing

2. Operation

3. Financial

4. Administration

Normally, people open for business to get profit but failed to interpret their objectives

and mission. Therefore in order to avoid this matter, Black Red Spa has list

down the objectives and missions clearly and specific as follows:

1. To compete with non-Bumiputera and other spa company, thus to increase

the number of Bumiputera in business industry.

2. To perform the best quality of services with update technique and trend, this

then would directly give satisfaction towards customers.

3. In future, Bio-Valley Day Spa is planning to provide more services for

customers and to open other branch at other specific location.

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4. To provide safe and comfortable spa for all customers by considering the

aspects of physical location of project, building type, infrastructures and

location plan.

2.0.1 VISION

Setting up a goal and moving towards it is the key to success. Therefore Bio-Valley Day Spa

has too, taken the initiative to set a vision for us to move forward and accomplish the

maximum satisfaction. Our visions are:

Winning the yearly Best Beauty and Health Spa service competition.

Opening branches in every state in Malaysia and further advancing internationally.

Making our own product in every aspect of health and beauty.

Making Bio-Valley Day Spa as an International brand.

Achieving Bio-Valley Day Spa to be a Multi-national company.

2.0.2 MISSION

Having visions is not enough without effort. In this scenario Bio-Valley Day Spa has taken a

step further in planning to achieve every one of our visions. Our missions are:

Bring out smiles in every customer after leaving the spa.

To maintain the quality of service

To prolong business and gain profit to the highest level

To attract customers from around Melaka.

To ensure increase in customers.

2.0.3 MOTTO

The motto of Bio-Valley Day Spa is:

“Beauty is Power, A Smile is its Sword”

Means: Your health and beauty is our priority and concern towards you. Our service will be

serviced to you with comfort and pleasure and gives satisfactions to customers. We will

guarantee high satisfaction after you has experience Bio-Valley Day spa.

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2.1 STRATEGY AND OBJECTIVE

Bio-Valley Day Spa is a partnership company and operates on a contractual

basis. The purpose of the establishment of the organization is to provide an extensive

range of both general and specialized in beauty and health treatment services to all

customers.

Strategies in making Bio-Valley Day Spa the number one contender in the

spa industry is top high quality, maximum sense of satisfaction and at a very low rate.

In making these strategies a reality, we have implemented a policy which is “smile..

smile.. smile..”. This policy is the key for us to gain satisfaction from the customers.

According to Dr. Smith A. Mat a professor at the Michigan University, United

States in his book ‘7 Step Towards Victorious Entrepreneurship’ he quoted that

a smile is the best cure to all the disease and the best recipe to success. Due to this

quotation we believe that our service in relaxing and comforting customers will be

much more efficient and welcoming with big smiles offered to our customers.

Each one of the staffs of Bio-Valley Day Spa is well experienced in each of

their field. Plus, having gone through beauty and health courses have helped

strengthen the confidence of our customers. With great experience Bio-Valley Day

Spa will not only be just a spa one day, but a class for new trainees.

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2.2 ORGANIZATION CHART

GENERAL MANAGER

ADMINISTRATION MANAGER

MARKETING MANAGER

OPERATIONAL MANAGER

FINANCIAL MANAGER

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2.3 WORKING SCHEDULE

General Manager: 8:00a.m – 5:00p.m

Tuesday – Saturday

Financial Manager: 8:00a.m – 5:00p.m


Marketing Manager: 8:00a.m – 5:00p.m


Operation Manager: 8:00a.m – 5:00p.m

Tuesday – Sunday

Administration Manager: 8:00a.m – 5:00p.m

Tuesday – Sunday

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2.4 LIST OF ADMINISTRATION PERSONAL

2.4.1 Manpower Planning

Position Number of staff

General Manager 1 person

Marketing Manager 1 person

Operation Manager 1 person

Financial Manager 1 person

Administration Manager 1 person

2.4.2 Schedule of Task and Responsibilities

Position Main Tasks

General Manager

To plan, implement and control the overall

management of the business

To plan and monitor the strategic progress of the

business

To be accountable for the overall performance of

the business

Marketing Manager

To provide a promotion strategy to promote the

business

Responsible in the marketing activity.

Responsible in effort to increase the total

employees and customers.

Responsible to broad the company name to the

future customers.

Operation Manager

To manage all the business flow during operation

Order product

Responsible for the overall performance of the

general workers assigned to them.

Delegate duties according to the schedule given.

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Financial Manager

To manage the financial flow of the business

To control the cash flow

To make a report for profit business or lost

To prepare budget in the certain period to monitor

expenses

Hand in invoices to the clients for that particular

month for each location

Administration Manager

Supervise and coordinate activities of staff

Interview job applicants

Administer salaries and work out leave

entitlements

Be involved in staff training and development, the

preparation of job descriptions, staff assessments

and promotions

Locate suitable business premises and negotiate

reasonable leasing agreements

Provide and maintain business premises and

other facilities including plant and equipment

2.4.3 Schedule of Remuneration

Position Monthly salary

(RM)

EPF contribution

(12%) (RM)

SOCSO

(2.5%) (RM)

Amount (RM)

General Manager 1800.00 216.00 45.00 2061.00

Marketing Manager 1500.00 180.00 37.50 1717.50

Operation Manager 1500.00 180.00 37.50 1717.50

Financial Manager 1500.00 180.00 37.50 1717.50

Administration

Manager

1500.00 180.00 37.50 1717.50

Total 8931.00

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2.4.4 List of Administrative Budget

Item Quantity Price/Unit (RM) Total cost (RM)

Office table and chair 5 set 300.00 1,500.00

Computer 2 set 2,000.00 4000.00

File document rack 4 30.00 120.00

Stationery 6 set 20.00 120.00

Air conditioner 2 2000.00 4000.00

Printer 1 300.00 300.00

Total 10,040.00

2.4.5 Administrative Budget

Item Fixed asset expenses

(RM)

Monthly expenses

(RM)

Other expenses

(RM)

Office equipment 9620.00 120.00

Salaries 7213.00

Utilities 350.00

Business license and

registration

3000.00

9620.00 7680.00 3000.00

Total 20300.00

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3.0 MARKETING PLAN

3.0.1 Introduction

To ensure there is promotion, this important part of the business plays its role.

Marketing is a process of planning and executing the conception, pricing, promotion and

distribution of good and services to exchange the individuals‟ satisfy and organizational

objective. The role of marketing can be considered as one of the most critical part of the

business organization because it generates income to the business. The success of each

business is depending to the achievement to the firm or company that offers products or

services that is suitable and really needed by the consumers.

Marketing is always the strategy that is used by the company to increase the sales of

their product or services in the market. The services that we provide is spa, where the

customers can ease and relax to maintain their enthusiasm and increase their health. Besides

that, it is also a place for those people who would love a friendly gathering to talk and release

all the tensions kept inside. All of this, inside one place, Tulip spa.

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3.0.2 Service

a) Tulip Treatment Package

Tulip Back Massage – RM38.00

Tulip Tummy Massage – RM 38.00

Tulip Hand Massage – RM 28.00

Tulip Shoulder Massage – RM 38.00

Tulip Leg Massage – RM 48.00

Slimming Oil – RM 35.00

(Slim-X Treatment Oil)

Wrapping Spa – RM 25.00

(EX-Hottish Cream)

Tulip Jakuzzi Bath – RM 38.00

(+RM 15.00 for Floral Mix up / Milk Mix up / Salt+Oil Mix up)

Tulip sauna / Steamer Bath – RM 38.00

(+RM 15.00 for Nano Therm Oil + Nano Herbal Salt)

Tulip Footspa – RM30.00

(+RM 15.00 for Floral / Essential Oil)

b) Tulip Ladies Club

Tulip Body Spa RM150.00 x 2 = RM300.00

(Massage30minutes+Scrubbing+Sauna/steamer+Jakuzzi+Footspa)

Tulip Slimming Spa RM 180.00 x 3 = RM 540.00

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(Massage 1 hour + Scrubbing + Sauna / Steamer + Jakuzzi +Foot Spa)

3.0.3 Product

Code Product

Name Packing

Price RM

(W) Price RM (E)

TFS002 Tlaga Face Spa Set 3 Item Set 130.00 140.00

FS001A Face Spa Salt 145gm 46.00 48.00

FS002A Face Spa Oil 130gm 58.00 60.00

FS003A O2 Gel Mask 150gm 61.50 66.50

TBS003 Tlaga Body Spa Set 4 Item Set 230.00 240.00

BS001A Nano-Therm Oil 130ml 45.00 47.00

BS001A Nano-Herbal Salt 145gm 36.00 38.00

BS001A Slim-X Treatment Oil 60ml 96.00 98.00

BS001A E-X Cream 150gm 78.00 80.00

TBS004 Tlaga Body Spa Set 2 Item

(SALON PACK)

BS001B Nano-Therm Oil 1000ml 250.00 260.00

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BS001B Nano-Herbal Salt 700gm 85.00 90.00

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Aromatherapy 100% (Pure)

TEO001 Tlaga Essential Oil

(Lemongrass)

16ml 33.00 35.00

TEO002 Tlaga Essential Oil (Lavender) 16ml 33.00 35.00

KT0001 Tlaga Coffee 4in1 15 sachet/box

25g/sachet 15.80 16.50

3.1 TARGET MARKET

Bio-Valley Day Spa emulates the traditional style of Fiji design, emphasizing the 4R‟s which is

relax, refreshed, renew and rejuvenate. Our target market is more to the carrier woman and a

full-time housewife. As we know, a carrier woman at the office, a housewife at home and a

mother to their children need to pampered themselves occasionally after a long day and

week. Based on our research, the lifestyle of the community lives around MITC is average

whereby they spend more on the necessary things.

3.2 MARKET SIZE

1) Assumption amount of people go to SPA

15% X RM 350000 = RM 52,500 person.

2) Assumption amount of money a person willing to spend for SPA for a month

RM 52,500 X RM 50 = RM 2,625,000

3) Assumption of amount each person will spend at our SPA

RM 2,625,000 X 6% = RM157,500

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3.3 COMPETITORS

Competitors refers to a competition from other company that involves in the same type of

business and offers similar, substitute or other alternative of the competitor in terms of size,

experience and years in business, financial ability and product line. It is good to have

competition from other competitors so that we can improve our service. Therefore Tulip Spa

had done a survey at our identified competitors. We had interviewed the competitors and

collect the information as much as we could on the survey. From the survey we know the

advantages and disadvantages of the competitors; plus the strength and weakness of Tulip

Spa. The better performance of our services provides, the more number of customers that we

can have. The competitors are as follow:

COMPETITORS :

1) Sutra Maya Spa

2) Vital Beauty Boutique

i. SUTRA MAYA SPA:

Advantages

Use theme of „‟Balinese concept‟‟

Had a lot treatments such as massages, scrubs bath, facial, reflexology, pedicure

and manicure

Disadvantages:

Not a strategic place

No car park available

No network coverage

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a. VITAL BEAUTY BOUTIQUE

Advantage

Provide beautician class

A supplier for beauty product

Treatment for hair

Disadvantage

More chemical product

No online business

3.4 MARKET SHARE

Name of competitors Percentages Amount

Sutra Maya Spa 25% RM656250

Vital Beauty Boutique 18% RM472500

Other (5) 25% RM656250

Total 100% RM 2625000

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After Entering the Market:

Name of competitors Percentages Amount

Sutra Maya Spa 23% RM603750

Vital Beauty Boutique 17% RM446250

Other (5) 23% RM603750

Tulip Spa 6% RM157500

Total 100% RM2625000

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3.5 SALES FORECAST

Sales forecast is expected purchases from the identified target market. It is quoted in units or

in ringgit for the period of a year or a month. The entrepreneur should consider of the factors

such as customers‟ awareness, seasonal factor and characteristic of the business sector in

forecasting sales. In forecasting sales, we have taken some other factors to consider our

business based on the;

1. The number of competitors may increase at the operation.

2. Demand for the product and service will increase based on the promotions that have

been done.

3. All services and products that we sell is in RM (Ringgit Malaysia).

Month Sales Collection (RM)

January 157,500

February 150,000

March 155,000

April 155,000

May 160,000

June 170,000

July 155,500

August 150,000

September 145,000

October 160,500

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November 165,000

December 170,500

Total 1,894,000

Year 2 Total sale 1,988,700

Year 3 Total sale 2,108,022

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3.6 MARKETING STRATEGY

1) Product/Service Strategy

3.6.1 Products

Bio-Valley Day Spa offers customized products and services especially designed by

experts in spa industry. Our spa products is produced from a high quality and natural

ingredients. At Bio-Valley Day Spa, most of the treatments use is oil which is blends

from the uniqueness of the natural flora. The oil is specially processed in low

temperature to ensure all active ingredients are retrieved, has been traditionally used

in the East for centuries which give us a variety of health and beauty benefits. The

naturally, scientifically and aesthetically developed through the special process as it is

use in a variety of spa therapies such as to rejuvenate the stamina, smoothen hair

and skin, as well as to slow down aging process. Using only the natural products, we

guarantee that our customers reach maximum wellness.

3.6.2 Quality

Bio-Valley Day spa is focused more in products and service quality because we

believe every customers will feel welcome with a good services and presentable

appearance. We also trained our workers in an intensive 600 hour of training before

they start working in our spa. So, the result at the end of two weeks are absolutely

satisfied.

3.6.3 Treatment

Why is the treatment at Bio-Valley Day Spa is special? Bio-Valley Day Spa will make

sure that each of our therapist starts their day by practicing the energy resonance by

way of meditation, tai-chi and other spiritual and physical practices before giving a

treatment to our customers. This practice will ensure a high level of energy balance,

39 | P a g e

and by doing so, they will able to help clients regain their lost stamina. Therefore, this

energy resonance can stimulate self-healing treatment for our clients who experience

mental and physical fatigue. Our treatment blends the discipline of the West and the

wisdom of the east. Bio-Valley Day Spa delivers international standard treatment.

3.6.5 Brand

According to the definition in Fundamental of Entrepreneurship book, brand is a

name, term, sign, symbol or design that identifies a product and differentiates it from

any other products. The name „Bio-Valley Day Spa”, we use give us the meaning of

the natural ingredients of flora. Besides easy to pronounce, it is also easy to

recognize and remember by the local and foreigners. Our brand name is also

protected by copyright.

2) Pricing Strategy

The definition of pricing is the amount of money charge for a product or services. To

setting the price of our Bio-Valley Day Spa services and products is by using the value-

based pricing.

3.6.6 Value Based Pricing

This method of pricing is used when the manager want to set the price base on the

customer satisfaction and the quality of services that we provide to the customers.

This method of pricing is based on the customer needs and value perception of the

products. To make the method rational and can be used for our menu pricing, we

decided to give high standard services that match with the price of the products. The

price also match with the spa decorations and layout of the room that create the

comfortable and relaxing environment.

Place or distribution strategies

Distribution strategy :

Manufacturer consumer

40 | P a g e

i. Direct to customer

This type of channel is called the direct marketing channel or channel one . It‟s

has no intermediary level and consists of a business selling directly to

consumers. It‟s normally used in services companies. We choose ground floor

because will attract customer pass by . It also can display our product and MITC

is a new development area in Melaka.

3) Promotion Strategy

The purpose of doing the promotion strategy is to promote our products and services to

people in order to increase the number of customer. Promotion strategy is used to

disseminate information about the company‟s product or services with the purpose of

attracting the target market.

I. Advertising

Advertising is a non-personal, do the promotion through the mass media. The main

advertising strategies are creating advertising message and selecting advertising

media.

a) Flyers

The flyers will concentrate on the target market segmentation. We include the

details of our spa and the latest promotions.

b) Internet

We also introduce our spa information through internet. We have created a

website for consumer to know more about our product and services offered at our

spa.

b) Membership Card

We introduce a membership card in our spa so the customer will enjoy benefit

from our spa by using the membership card.

d) Discount & Free gift

We give a discount price for the first trial with any of our services to let our

customer to try and feel the ambiance in our spa.

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3.6.7 List of Marketing Personnel

Position Number of Personel

Sales assistants 1

3.6.8 Schedule of Tasks and Responsibilities

Position Tasks and responsible

Sales assistants

Promote our spa aggressively as it is

new to the market

Attract customers


Position No. Monthly Salary EPF SOCSO Amount

Sales assistants 1 RM650 RM78 RM16.25 RM744.25

3.7 MARKETING BUDGET

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ITEMS

FIXED ASSET

EXPENSES

(RM)

MONTHLY

EXPENSES

(RM)

OTHER

EXPENSES

(RM)

Signboard 3000.00

Marketing personnel

-salary

650.00

- EPF/SOCSO

94.25

- utilities

350.00

Promoting

9800.00

Grand Opening

5500.00

Total 3000.00 1094.25 15300.00

19394.25

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4.0 OPERATION PLAN

4.0.1 Introduction

As entrepreneur, operation plan is one of the essential parts other than

administration and marketing plan. Operation plan involves the production of the product

or services according to quantity, quality, specification and time to the customer.

Operation management can be defined as the process of marshalling resources to produce

output through the transformation process. The operation comprises 3 main components

like business input, transformation system and output.

Basically the operation plan of Bio-Valley Day Spa comprises how the

company runs the business in particular period time. By having the operational plan, we

can use it as guideline when facing any problems. Besides that, this plan also helps us in

managing with suppliers in term of purchasing machine / equipment and supplements or

vitamins.

In order to satisfy the customer, we employ 5 workers who is expertise in

this field. They are hired to give advice to customer, aid them and give out the best service at

every hour. Other than that they have to make sure all the products that are applied safe to

use and will not cause any harm to the customer. A cashier is hired to manage payment from

the customer and also to remind the customer at what time is the operation time of the spa

and so on. A cleaner are among the workers in the spa whom will ensure that the spa is

always in a clean condition.

44 | P a g e

4.0.2 Operations Plan

1) Operation Process

The key steps or phases in the operations process towards producing the product

or providing the service. In our business we more practice into the service such

as massage, slimming packages, facial and other service. All of this service is for

generate customer satisfying. In this operational process include three

component that output, input and transformation process.

Based on the above, it is general picture about operation management which refer to

a process of marshaling resources to produce output through the transformation

process.

Input refers to all resources required to produce a particular output, while the

transformation system refers to the activities involved in transforming input into

output. Then the output refers to the ended product created as the result of

transformation process.

Input

Labour

Raw material

Capital

Equipment

Transformation

process

Output

Product &

services

45 | P a g e

4.0.3 Operation Process Flow Chart

Our spa has two type of service flow that is walk in service and booking from

customer. The flow is referring to the chart below.

a) Walk in Service

Greet and seat the customer

Give an explanation on services

• Deal with customer

• Walk to room

• Get the right equipment.

• Treatment

• Quality of service

• Return to waiting area.

• Make a cup of coffee

• Receive payment

Get the right equipment

Quality of service

Walk to room

Deal with customer

• Deal with customer

• Walk to room

• Get the right equipment.

• Treatment

• Quality of service

• Return to waiting area.

• Make a cup of coffee

• Receive payment

Do the treatment

Return to a waiting area

Make a cup of coffee

Receive payment

46 | P a g e

b) For Booking

Received the customer call

Explain about the package

Record detail of customer

Check spa schedule to make a booking

Set a date and time for the customer

Deal with customer

Customer pays the deposit through the spa account

47 | P a g e

4.0.4 Capacity Planning

Capacity planning refers to the amount of output that can be produced within a

specified time.

The operations output in units of product or hours of operations relevant to the

business. The calculation of product is :-

Target market = RM 52,500 x 0.06

= 3150 person per month

Customer per day = 3150 ÷ 26 (opening day)

=121 person per day.

During the calculation we can estimated that 121 person will go to spa in one

day and equal to 3150 person per month.

4.0.5 Operation Hour of Bio-Valley Day Spa

Bio-Valley Day spa was open on Tuesday until Sunday and closed on Monday. Our

spa start the operation on 9.00 am until 5.00 pm. After 5.00 until 10.00 pm its

opening depends on appointment by the customers.

Monday - Closed

Tuesday until Sunday: 9.00 am to 5.00 pm

5.00 pm to 10.00 pm (Appointment only)

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4.1 Material Requirement

Product

Name Packing QUAN

Price RM

(cost) Price RM (sold) Total RM

Tlaga Secret Skin Set 4

Item Set 130 44.00 88.00 5720.00

Refreshing Facial Wash Gel 100ml 14.00 28.00

Hydrating Facial Toner 100ml 14.00 28.00

Restoring Nutricare Cream 30ml 19.00 38.00

Intensive Aqua Gel 30ml 17.00 34.00

Tlaga Face Spa Set 3 Item Set 130 65.00 130.00 8450.00

Face Spa Salt 145gm 23.00 46.00

Face Spa Oil 130gm 29.00 58.00

O2 Gel Mask 150gm 30.75 61.50

Tlaga Body Spa Set 4

Item Set 115.00 230.00

Nano-Therm Oil 130ml 65 22.50 45.00 1462.50

Nano-Herbal Salt 145gm 65 18.00 36.00 1170.00

Slim-X Treatment Oil 60ml 130 48.00 96.00 6240.00

E-X Cream 150gm 130 39.00 78.00 5070.00

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Tlaga Body Spa Set 2

Item

(SALON PACK)

Nano-Therm Oil 1000ml 65 125.00 250.00 8125.00

Nano-Herbal Salt 700gm 65 42.50 85.00 2762.50

Aromatherapy 100%

(Pure)

Tlaga Essential Oil

(Lemongrass) 16ml 130 16.50 33.00 2145.00

Tlaga Essential Oil

(Lavender) 16ml 130 16.50 33.00 2145.00

TLAGA Coffee 4in1 15 sachet/box

25g/sachet 130 7.90 15.80 1027.00

TOTAL 44317.00

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4.2 List of Operation Personnel

Position Number of Personnel

Reception 1

Consultant 1

Worker 3

4.3 Schedule of Task and Responsibilities

Position Task

Reception

• Greet guest

• Make and receive phone call

• Give guest the spa form

• Receive payment from guest

Consultant

• Introduce product to the guest

• Deal with guest

• Help guest full the form

Massage staff

Do treatment

Check material stock that uses in massage treatment.

Facial staff

Do the facial treatment

Check material stock that uses in facial treatment

4.4 Working Schedule

O = OPENING

STAFF MON TUE WED THU FRI SAT SUN

51 | P a g e

RECEPTION C O O O O O O

CONSULTANT L O O O O O O

FACIAL STAFF O O O O O O O

MASSAGE STAFF 1 S O O O O O O

MASSAGE STAFF 2 E O O O O O O


Basic salary per month = RM800.00

EPF= 12% x RM800.00 = RM96.00

SOCSO = 2.5% x RM800.00 = RM20

Commission for 1 guest = RM10.00

Overtime = RM3.00 per hour

Position

No Job status Wages rate

EPF(12%)

/SOCSO(2.5%)

Amount

Reception 1 Full time RM800.00 RM116.00 RM916.00

Consultant 1 Full time RM900.00 RM130.50 RM1030.50

Facial staff 1 Full time RM800.00 RM116.00 RM916.00

Massage staff 1 1 Full time RM800.00 RM116.00 RM916.00

Massage staff 2 1 Full time RM800.00 RM116.00 RM916.00

TOTAL RM4100.00 RM594.50 RM4694.50

As the starting, our company only hired 5 service workers, one receptionist, one consultant ,

one facial staff and operation staff. Their salary is paid monthly. We have chosen to hire them

because taking part time workers are much more costly. Service worker‟s task is stated in the

agreement they signed which is keeping the place clean, keeping all decorations as

presentable as possible and keeping all equipment‟s for treatment at a hygiene level.

52 | P a g e

4.4.2 Identify supplier

Price and discount: the price are affordable.

Quality & material : a lot of people trust them

Sale term & condition : there were a discount if we pay before the time given.

Sale service & warranty: they come to spa and give service.

Delivery term: free transportation

4.4.3 SUPPLIER

TlagaVenture

i. No.54 Jalan Perdana Selatan, Bandar Perdana, 14000 Bukit Mertajam, Pulau

Pinang

ii. Fax:04-5022252

iii. Email: [email protected]

Spa Equipment & Furniture Supplies

i. No.56, Jln 3/62D, Bandar Manjalara, Off Sri Damansara, 52200 Kepong,

Wilayah Persekutuan

ii. 03-6277 34045

Finns Sauna Trading & Builder Sdn Bhd

i. 3-2, Jln Metro Perdana Timur 1, Taman Usahawan, 52100 Kepong, Wilayah

Persekutuan

ii. 03-6277 89248

53 | P a g e

4.5 Machine and Equipment

QUAN. ITEM PRICE PER UNIT

(RM)

TOTAL (RM)

1 Steamer room 4000.00

4000.00

1 Sauna room 11000.00

11000.00

1 Tahiti Multi-Jet Shower 2300.00

2300.00

1 Jacuzzi Tubs 5000.00

5000.00

1 Multifunction facial 700.00

700.00

1 g – 5 machine 1000.00

1000.00

2 Massage bed 600.00

1200.00

2 Facial bed 400.00

800.00

2 Foot Bath 500.00

1000.00

1 Hot blanket 800.00

800.00

2 Ozone Steamer & 5 Dioptor

Magnifying Lamp 129.00 258.00

1 Sterilizer 500.00

500.00

30 Batik sarong 14.00

420.00

100 Towel(multiple size) 7.50

750.00

1 Chair 250.00

250.00

2 Jacuzzi Spa Pillow 46.50

93.00

3 Leisure Bay Spa pillow 50.00

150.00

5 Glass Biker Parts 5.00

25.00

2 Salon Cart With Drawers 225.00

450.00

3 4 Level Plastic Trolley Cart 139.00

417.00

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5 burner aromatherapy 3.00

15.00

30 Disposable plastic 0.50

15.00

50 Disposable panties free size 0.50

25.00

50 Disposable bra 0.80

40.00

200 Candle(100ct) 15.00

30.00

3 Essential oil 5.00

15.00

10 Sponge 3.00

30.00

10 Spa Headband 5.00

50.00

30 Closed Toe Cotton Slippers 3.75

112.50

20 Waffle Weave White Kimono

Robe 25.00 500.00

2 Vinyl Gloves Powder Free (100ct) 10.50

21.00

5 Makeup Remover Sponge 1.95

9.75

5 Medium Wood Spatulas (50pcs)

2.95 14.75

TOTAL 31991.00

4.6 Location

Lot152,Jalan Konvension, MITC Ayer Keroh, 75450 Melaka

Incur renovation cost around RM80000

Operations, administration and marketing sections under one roof.

55 | P a g e

Figure 1: Floor Plan

Office toilet Room 1 Room 2 jet shower

Room3

Cashier

Reception

Waiting area steamer Sauna jakuzi

4.7 Operation Budgets

ITEMS Amount

Electricity RM200

Water RM100

Telephone RM200

OPERATION BUDGETS

Item Fixed Asset Monthly Expenses

(RM) Other Expenses

Changing room

Equipment

56 | P a g e

(RM) (RM)

Renovation RM80000.00

Deposit rental RM10000.00

Utilities RM2300.00

Insurance RM2000.00

Wages + salary RM4694.50

Rental RM2000.00

Machine & equipment RM31128.00 RM863.00

Material RM44137.00

Total RM 123128.00 RM53994.50 RM 177122.50

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5.0 FINANCIAL PLAN

6.0.1 Introduction

There are several factors that must be considered before start the business such as

financial. The financial plan is the final step in the preparation of the business plan.

The financial plan incorporates all financial data derived from the operating budget

like marketing, operation and administration budget. Through this maximum profit, it

will be guided line for the company to predict about business potentials in the future.

It will need at least three years of projected financial data where the first years will

reflect to monthly data. In short, a good financial pelan should be able to determine

the following:

Project Implementation Cost

Sources of Funds

Fixed Asset Depreciation Schedule

Loan Amortization Schedule

Hire Purchase Repayment Schedule

Pro- Forma Statement

Manufacturing Accounts

Trading Accounts

Profit and Loss Accounts

Balance Sheet Accounts

58 | P a g e

The financial is crucial to the overall business plan that is developing for a insets project.

There are many advantages of the financial planning as:

To be used as the guideline for implementation.

While managing the business, we ensured that the initial capital is sufficient.

To show to the creditors and banks about the company's ability to pay back the

loan.

To analyze each of the business performance based on all the resource to achieve

a maximum profitability level.

The viability can be appraised before the actual investment is committed.

To analyze how the operation of the business are working and its impact to

financial sector.

To identify and proposed the relevant sources of fund.

6.0.2 Task and Responsibilities of Financial Manager

To ensure the company maximize the profit and minimize the cost.

Involve with bank loan.

Do the cash flow of the company to see how progress is.

Responsible in managing the company budget.

59 | P a g e

NAME OF BUSINESS/COMPANY Bio-Valley Day Spa

MARKETING EXPENDITURE

Fixed Assets RM

Signboard 3,000

Working Capital

Salary 650

EPF 78

SOCSO 16

Promoting 9,800

Grand Opening 5,500

Utilities 350

Other Expenditure

Other Expenditure

Pre-Operations

Deposit (rent, utilities, etc.)

Business Registration & Licences

Insurance & Road Tax for Motor Vehicle

Other Expenditure

TOTAL 19,394

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ADMINISTRATIVE EXPENDITURE

Fixed Assets RM

Land & Building

Office Equipment 10,040

Working Capital

Salaries 7,800

Utilities 350

EPF 936

SOCSO 195

Stationary 120

Other Expenditure

Other Expenditure

Pre-Operations


Business Registration & Licences 3,000


Other Expenditure

TOTAL 22,441

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OPERATIONS EXPENDITURE

Fixed Assets RM

Renovation 80,000

Insurance 2,000

Machine 31,128

Working Capital

Raw Materials 44,317

Carriage Inward & Duty

Salaries, EPF & SOCSO 4,695

Utilities 2,300

Rental 2,000

Equipment

Other Expenditure

Other Expenditure

Pre-Operations




Other Expenditure 10,000

TOTAL 176,440

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SALES PROJECTION

Month 1 157,500

Month 2 150,000

Month 3 155,000

Month 4 155,000

Month 5 160,000

Month 6 170,000

Month 7 155,500

Month 8 150,000

Month 9 145,000

Month 10 160,500

Month 11 165,000

Month 12 170,500

Total Year 1 1,894,000

ToTal Year 2 1,988,700

Total Year 3 2,108,022

PURCHASE PROJECTION

Month 1 44,317

Month 2 40,000

Month 3 38,000

Month 4 36,000

Month 5 42,000

Month 6 42,063

Month 7 40,000

Month 8 36,800

Month 9 32,000

Month 10 35,000

Month 11 40,000

Month 12 41,000

Total Year 1 467,180

ToTal Year 2 490,350

Total Year 3 519,771

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COLLECTIONS FOR SALES

In the month of sale 100%

1 month after sale

2 months after sale

Total 100%

PAYMENTS FOR PURCHASES

In the month of purchase

1 month after purchase 100%

2 months after purchase

Total 100%

FIXED ASSETS Econ. Life

(yrs)

Office Equipment 5

- 5

- 5

- 5

Signboard 5

- 5

FIXED ASSETS Econ. Life

(yrs)

5

5

Renovation 5

Insurance 5

Machine 5

5

DEPRECIATION METHOD (1=straight line, 2=declining balance) 1

INCREASE IN WORKING CAPITAL (%)

Year 2 5%

Year 3 6%

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ENDING STOCK OF RAW MATERIALS RM

End of Year 1

8,000

End of Year 2

5,000

End of Year 3

9,000

TAX RATE

Year 1 28%

Year 2 28%

Year 3 28%

BUSINESS LEGAL ENTITY 3

1 = Private Limited Cpmpany (Sdn. Bhd.)

2 = Partnership

3 = Sole Proprietorship

NATURE OF BUSINESS 3

1 = Manufacturing

2 = Trading

3 = Service

TERMS OF LOAN (if required)

Interest rate 5%

Loan duration 5

Interest payment method* 2

* Method: 1 = flat rate 2 = annual rest

TERMS OF HIRE-PURCHASE (if required)

Interest rate 5%

Hire-purchase duration 5

65 | P a g e

Bio-Valley Day Spa

PROJECT IMPLEMENTATION COST & SOURCES OF FINANCE

Project Implementation Cost Sources of Finance

Requirements Cost Loan Hire-Purchase Own Contribution

Fixed Assets Cash Existing F. Assets

Land & Building

Office Equipment 10,040 10,040

Signboard 3,000 3,000

Renovation 80,000 80,000

Insurance 2,000 2,000

Machine 31,128 31,128

Working Capital 1 months

Administrative 9,401 9,401

Marketing 16,394 16,394

Operations 53,312 53,312

Pre-Operations & Other Expenditure 13,000 13,000

Contingencies

TOTAL 218,275 218,275

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ADMINISTRATIVE BUDGET

Particulars F.Assets

Monthly Exp. Others Total

Fixed Assets

Land & Building -

-

Office Equipment 10,040

10,040

-

-

-

-

-

-

Working Capital

Salaries 7,800

7,800

Utilities 350

350

EPF 936

936

SOCSO 195

195

Stationary 120

120

-

-

-

-

Pre-Operations & Other Expenditure

Other Expenditure -

Deposit (rent, utilities, etc.) -

-

Business Registration & Licences 3,000

3,000


-

-

Other Pre-Operations Expenditure -

-

Total 10,040

9,401

3,000

22,441

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MARKETING BUDGET

Particulars F.Assets

Monthly Exp. Others Total

Fixed Assets

Signboard 3,000

3,000

-

-

-

-

-

-

Working Capital

Salary 650

650

EPF 78

78

SOCSO 16

16

Promoting 9,800

9,800

Grand Opening 5,500

5,500

Utilities 350

350

-

-


Other Expenditure -


-

Business Registration & Licences -

-


-

-

Other Pre-Operations Expenditure -

-

Total 3,000

16,394

-

19,394

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OPERATIONS BUDGET

Particulars F.Assets Monthly

Exp. Others Total

Fixed Assets

Renovation 80000 80,000

Insurance 2000 2,000

Machine 31128 31,128

-

Working Capital

Raw Materials 44,317

44,317

Carriage Inward & Duty -

-

Salaries, EPF & SOCSO 4,695

4,695

Utilities 2,300

2,300

Rental 2,000

2,000

Equipment -

-

-

-


Other Expenditure -


-

Business Registration & Licences -

-


-

-

Other Pre-Operations Expenditure 10,000

10,000

Total 113,128

53,312

10,000

176,440

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Bio-Valley Day Spa

DEPRECIATION SCHEDULES

Fixed Asset Office Equipment

Cost (RM) 10,040

Method Straight Line

Economic Life (yrs) 5

Annual Accumulated Year Depreciation Depreciation Book Value

- -

10,040

1 2,008 2,008

8,032

2 2,008

4,016

6,024

3 2,008

6,024

4,016

4 2,008

8,032

2,008

5 2,008

10,040

-

6 0 0

-

7 0 0

-

8 0 0

-

9 0 0

-

10 0 0

-

Fixed Asset Signboard

Cost (RM) 3,000



Annual Accumulated

Year Depreciation Depreciation Book Value

- -

3,000

1 600

600 2,400

2 600

1,200

1,800

3 600

1,800

1,200

4 600

2,400

600

5 600

3,000

-

6 0 0

-

7 0 0

-

8 0 0

-

9 0 0

-

70 | P a g e

10 0 0

-

Fixed Asset Renovation

Cost (RM) 80,000



Annual Accumulated


- -

80,000

1 16,000 16,000

64,000

2 16,000

32,000

48,000

3 16,000

48,000

32,000

4 16,000

64,000

16,000

5 16,000

80,000

-

6 0 0

-

7 0 0

-

8 0 0

-

9 0 0

-

10 0 0

-

71 | P a g e

Fixed Asset Insurance

Cost (RM) 2,000



Annual Accumulated


- -

2,000

1 400

400

1,600

2

400

800

1,200

3

400

1,200

800

4

400

1,600

400

5

400

2,000

-

6 0 0

-

7 0 0

-

8 0 0

-

9 0 0

-

10 0 0

-

Fixed Asset Machine

Cost (RM) 31,128



Annual Accumulated


- -

31,128

1 6,226 6,226

24,902

2 6,226

12,451

18,677

3 6,226

18,677

12,451

4 6,226

24,902

6,226

5 6,226

31,128

-

6 0 0

-

7 0 0

-

8 0 0

-

9 0 0

-

10 0 0

-

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Bio-Valley Day Spa

LOAN & HIRE-PURCHASE AMMORTISATION SCHEDULES

LOAN REPAYMENT SCHEDULE

Amount 218,275

Interest Rate 5%

Duration (yrs) 5

Method Baki Tahunan

Year Principal Interest Total Payment Principal Balance

-

-

218,275

1 43,655

10,914

54,569

174,620

2 43,655

8,731

52,386

130,965

3 43,655

6,548

50,203

87,310

4

43,655

4,365 48,020

43,655

5

43,655

2,183 45,838

-

6 0 0 -

-

7 0 0 -

-

8 0 0 -

-

9 0 0 -

-

10 0 0 -

73 | P a g e

74 | P a g e

Bio-Valley Day Spa

PRO-FORMA INCOME STATEMENT

Year 1 Year 2 Year 3

Sales 1,894,000 1,988,700 2,108,022

Less: Cost of Sales

Opening stock

Purchases

467,180 490,350 519,771

Less: Ending Stock

Carriage Inward & Duty

Gross Profit

Less: Enpenditure

Administrative Expenditure 112,812 118,453 125,560

Marketing Expenditure 196,728 206,564 218,958

Other Expenditure


3,000


Other Pre-Operations Expenditure

10,000

Interest on Hire-Purchase

Interest on Loan 10,914 8,731 6,548

Depreciation of Fixed Assets 25,234 25,234 25,234

Operations Expenditure 107,934 113,331 120,131

Total Expenditure 933,801 962,662 1,016,201

Net Profit Before Tax 960,199 1,026,038 1,091,821

Tax 0 0 0

Net Profit After Tax 960,199 1,026,038 1,091,821

Accumulated Net Profit 960,199 1,986,236 3,078,057

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Bio-Valley Day Spa

PRO-FORMA BALANCE SHEET


ASSETS

Non-Current Assets (Book Value)

Land & Building

Office Equipment 8,032 6,024 4,016

Signboard 2,400 1,800 1,200

Renovation 64,000 48,000 32,000

Insurance 1,600 1,200 800

Machine 24,902 18,677 12,451

Other Assets

Deposit

100,934 75,701 50,467

Current Assets

Stock of Raw Materials 0 0 0

Stock of Finished Goods 0 0 0

Accounts Receivable

Cash Balance 1,074,884 2,105,670 3,208,491

1,074,884 2,105,670 3,208,491

TOTAL ASSETS 1,175,818 2,181,371 3,258,958

Owners' Equity

Capital

Accumulated Profit

960,199 1,986,236 3,078,057

960,199 1,986,236 3,078,057

Long-Term Liabilities

Loan Balance

174,620 130,965 87,310

Hire-Purchase Balance

174,620 130,965 87,310

Current Liabilities

Accounts Payable

41,000 64,170 93,591

TOTAL EQUITY & LIABILITIES 1,175,818 2,181,371 3,258,958

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Bio-Valley Day Spa

FINANCIAL RATIO ANALYSIS


LIQUIDITY

Current Ratio 26 33 34

Quick Ratio (Acid Test) 26 33 34

EFFICIENCY

Inventory Turnover #VALUE! #VALUE! #VALUE!

PROFITABILITY

Gross Profit Margin #VALUE! #VALUE! #VALUE!

Net Profit Margin 50.70% 51.59% 51.79%

Return on Assets 81.66% 47.04% 33.50%

Return on Equity 100.00% 51.66% 35.47%

SOLVENCY

Debt to Equity 22.46% 9.82% 5.88%

Debt to Assets 18.34% 8.95% 5.55%

Time Interest Earned 87 117 166

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7.0 CONCLUSION

As conclusion, all the departments in this business such as administration, marketing, and

operation and financial have provided a specific systematic business planning. With this entire

specific planning, we are convinced that Tulip Spa can be the most familiar and successful

company in the business field especially among the competitors in Shah Alam and area

around.

With systematic management, the employee's productivity will develop in the future and

also increases as the management care of our employees. From the marketing management,

we make survey and research to get information about this business to make a good strategy

and target in order to compete with others competitor in this business field

The effective management with the best services can help our company to gain more profit

in sales. Besides, the efficient finance management will help our company in term of running

of the business smoothly and getting a profit as maximum we can get. With the financial

information statement, we can look the potential to involve in the business field.

We can conclude that this business have an opportunity to gain more profit for the future.

This business also will able to stand strongly and our company will be the best and strongest

Bumiputera Company even though we are new in the business field.

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APPENDICES

SINGLE ROOM

FRONT VIEW

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CENTRE STAIRS

VIP ROOM/ SUITE ROOM

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i. Product

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ii. Massage Therapy & Foot Massage

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iii. Business Card

BIO-VALLEY DAY SPA

LOT 152, JALAN KONVENSION,

KOMPLEKS MITC,

75450 AYER KEROH, MELAKA

Phone num: 06-52323232

MUNERA ZAIMAN BINTI OSEMAN

OPERATIONAL MANAGER

BIO-VALLEY DAY SPA


KOMPLEKS MITC,


Phone num: 06-52323232


MARKETING MANAGER

BIO-VALLEY DAY SPA


KOMPLEKS MITC,


Phone num: 06-52323232

KHAIRINA IZAZI BINTI ABD RAHMAN

ADMINISTRATION MANAGER

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iv. Equipment and Material Requirement

BIO-VALLEY DAY SPA


KOMPLEKS MITC,


Phone num: 06-52323232

ROSLIN IZZATI BINTI ROSLAN

FINANCIAL MANAGER

Massage Table

White Kimono

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Foot Bath

bio-valley day spa (final proposal to submit)m

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