biz plan dev workshop
TRANSCRIPT
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Developing a Business Plan
Prajakt RautPresident Angel Investors Consortium
Executive Director The Hatch
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Agenda
What is a business plan
Key elements of a business plan
Establishing a business case
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Agenda
What is a business plan
Key elements of a business plan
Establishing a business case
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A business plan is useless product.
But it is a priceless process.
Provides a structured and logical framework for planning
your business
Plans means nothing. Planning is everything.
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Should address the following questions
o What problem or opportunity are we addressing?
o How are we addressing it?
o How are we planning to do it?
o Why are we doing it?
The market/Target Audience
Product / service
Organization & Operations planning
Business case : measure against YOUR goal
Create wealth
Serve the poor/reduce unemployment/make people happy
Do what I enjoy
Etc., etc.
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Not all businesses are VC fundable.
And yours need not be.
VCs invest ONLY in businesses that can scale.
You can have a small, yet profitable business.
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VCs are not the only funding option.
Bootstrapping: Self-sustaining
Debt: Banks, SIDBI, etc.
Strategic investors : Perhaps a potential customer?
Friends & Family: Traditionally the most active Angels
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A business plan has internal as well as external uses
Internal uses
Understanding business case
Planning your business
Provides parameters to evaluate and
made adjustments
Monitoring progress
Ensures team alignment
Help recruit senior personnel
External uses
Funding
Alliances
Board members /
advisors
Partnerships
Mergers andacquisitions
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Whats the process of working on a business plan?
o Start with a story - See the film in your mind
o Work out rough milestones and goals
o
Think deeply of how you will implement it
o Work out the structure of an excel sheet with formulae
o Start working in the excel sheetassumptions are critical
o Work on multiple scenarios
o Finally, articulate it into the presentations
Its a little bit like planning a journey
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Having a goodidea is not the
same as having
a businessplan.
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Setting up achain of coffee
shops is more
than justmaking great
coffee
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Building a coffee chain requires the
following competencies
Real estate procurement
Facilities management
Brand identity
Marketing
Sales
Food handling
Supply chain / procurement
Processes
Standardization
HR hiring, training, retention
Service management
Legal, finance, audit
Vendor management
MIS
Etc. etc., etc.
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Dynamics of an e-commerce business
Brand
Strategy
Value proposition &
positioning
Target Audience
Pricing
Brand Personality
Product
Procurement
Production/Packaging
Supply chain
Vendor management
Capacity utilization
Portal
Technology Platform
Look & Feel user experience
Ordering mechanisms including
order on phone
Payment gateways & methods
Logistics
Delivery & fulfillment
mechanisms
Warehousing
Logistics partners
Order Management
Marketing
Marketing strategy as well as tactical
idea, sales strategy
Media Plan & Budgets
CRM Strategies & Ideas includingloyalty programs, referrals, etc.
TeamRoles & Responsibilities identification
HR policies
Team hiring & retention plan
E-
commerce
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How many vendors are involved?
Technology & portaldevelopment partners
1. E-commerce capable
Technology partners
2. Hosting partner
3. User Interface partner4. Payment Gateway
5. Testing & bug fixing
experts
Operations partners1. Packaging & printing partners
2. Logistics partners
3. Recruitment consultants
4. CRM partners/CRM platform
vendors
5. Database vendors
6. Process Training Consultants
7. Soft Skill Training Consultants
8. Outsourced Call Centre
Marketing & BrandCommunication partners
1. Brand identity specialists
2. Photographer
3. Direct Marketing agency
4. Social Media Agency5. Advertising Agency
6. Media Buying agency
19 Partners / Vendors involved in the implementation process
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Assumptions are critical.
Wrong assumptions can be fatal.
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How detailed should a biz plan be?
o Excel Sheet should be super detailed
o Different presentations for different uses/audiences
Elevator pitch for introductions
1-2 page summary for preliminary intros
10 slide deck for initial presentation
Detailed presentations for follow-up meetings
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Agenda
What is a business plan
Key elements of a business plan
Establishing a business case
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Different stages of entrepreneurship carry
different kinds of risks
And hence plans too need to address these
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Stage
Scale
Different stages of the venture carry different risks
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Risks at early stage
Concept risk
Execution risk
Scale-up risk
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Risks at early stage
Concept risk
Execution risk
Scale-up risk
Risks at growth stage
Execution risk
Scale-up risk
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Risks at early stage
Concept risk
Execution risk
Scale-up risk
Risks at growth stage
Execution risk
Scale-up risk
Risks at mature stage
Scale-up risk
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Risks at early stage
Concept risk
Execution risk
Scale-up risk
Risks at growth stage
Execution risk
Scale-up risk
Risks at mature stage
Scale-up risk
Proving concept
Jugaad
Flexibility
Fine-tuning offering
Processes
Focus
Operational efficiencies
Increasing profitability
New markets/new
capabilities/new concepts
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Angel Investors/Seed StageFunds
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Venture Capitalists
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Private Equity Funds
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Company Name /logo
One line business description:
e.g. We are an online music release platform for artistes to sell or share
their music
City:
Stage: i.e. concept, post-pilot stage, growth stage
Contact Person:
E-mail id:
Mobile:
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Overview of your business
What is your service/product/concept? i.e. what do you do? i.e.
Concept
Whom is this service targeted at? i.e. your customers/consumers?
i.e. The Target audience
What is the business model? I.e. Who will pay how much and to
whom
What is the pain point you are addressing or what is theopportunity you are targeting? i.e. the need/value proposition
What is the scale of aspiration? i.e. how large do you see yourself
as in a 3-5 year time period?
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Team
Brief description of each team member with key points
on what he/she brings to the team [e.g. someone could
lead technology, someone could lead marketing, etc.]
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Product / Service Differentiator
Highlight the uniqueness of your offering i.e. why would
your users be excited about your offering?
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Business model
Types of business models
Free for users advertisers pay
SAAS pay only for service / rental
Pay per use
Pay up front
Annual / periodic payments
Pay in installments
B2B2C
Example of a business model
We have a B2B2C model. We will charge parents Rs.250 per child per month. This will be
collected by the school from parents who subscribe to our service and will be paid to us at the
beginning of every quarter.
Students will be pre-registered but subscription is not compulsory and parents can choose to
opt out.
School will keep 20% of total revenues, which we will give them at the end of the year on
achieving a pre-agreed minimum revenue commitment.
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What is the size of the opportunity
Potential
What markets are you addressing e.g. India,
global, etc. be specific for the 18 24 months
horizon
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Implementationplan
How do you intend to implement this concept?
Operations: procurement/supply chain/logistics/fulfillment, etc.
Marketing Strategy: how will you reach your customers
Sales strategy: How will you sell to those you reach
Org chart: What team do you envisage to deliver this
Mention your key assumptions, and highlight if different than
generally accepted numbers
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Your goals
In the next 3 6 months
In the next 12 18 months or 24 months
In the next 5 years
Indicate when you become profitable
Current achievements / status:
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Competitive landscape
Who will you compete with? [current or in future]
Why would someone choose you over them?
Why do you have a chance to be a dominant player?
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Funding objective
How much do youneed
What do you needthe money for i.e.what will youachieve with thismoney, when do yousee profitability
Also mention any fund
raising history, if any
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Matrices
being tracked
Sample.
Please use yourown parameters.
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Needs gaps/disclosures/risks
What areas do you need assistance on
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Agenda
What is a business plan
Key elements of a business plan
Establishing a business case
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