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    Developing a Business Plan

    Prajakt RautPresident Angel Investors Consortium

    Executive Director The Hatch

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    Agenda

    What is a business plan

    Key elements of a business plan

    Establishing a business case

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    Agenda

    What is a business plan

    Key elements of a business plan

    Establishing a business case

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    A business plan is useless product.

    But it is a priceless process.

    Provides a structured and logical framework for planning

    your business

    Plans means nothing. Planning is everything.

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    Should address the following questions

    o What problem or opportunity are we addressing?

    o How are we addressing it?

    o How are we planning to do it?

    o Why are we doing it?

    The market/Target Audience

    Product / service

    Organization & Operations planning

    Business case : measure against YOUR goal

    Create wealth

    Serve the poor/reduce unemployment/make people happy

    Do what I enjoy

    Etc., etc.

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    Not all businesses are VC fundable.

    And yours need not be.

    VCs invest ONLY in businesses that can scale.

    You can have a small, yet profitable business.

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    VCs are not the only funding option.

    Bootstrapping: Self-sustaining

    Debt: Banks, SIDBI, etc.

    Strategic investors : Perhaps a potential customer?

    Friends & Family: Traditionally the most active Angels

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    A business plan has internal as well as external uses

    Internal uses

    Understanding business case

    Planning your business

    Provides parameters to evaluate and

    made adjustments

    Monitoring progress

    Ensures team alignment

    Help recruit senior personnel

    External uses

    Funding

    Alliances

    Board members /

    advisors

    Partnerships

    Mergers andacquisitions

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    Whats the process of working on a business plan?

    o Start with a story - See the film in your mind

    o Work out rough milestones and goals

    o

    Think deeply of how you will implement it

    o Work out the structure of an excel sheet with formulae

    o Start working in the excel sheetassumptions are critical

    o Work on multiple scenarios

    o Finally, articulate it into the presentations

    Its a little bit like planning a journey

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    Having a goodidea is not the

    same as having

    a businessplan.

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    Setting up achain of coffee

    shops is more

    than justmaking great

    coffee

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    Building a coffee chain requires the

    following competencies

    Real estate procurement

    Facilities management

    Brand identity

    Marketing

    Sales

    Food handling

    Supply chain / procurement

    Processes

    Standardization

    HR hiring, training, retention

    Service management

    Legal, finance, audit

    Vendor management

    MIS

    Etc. etc., etc.

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    Dynamics of an e-commerce business

    Brand

    Strategy

    Value proposition &

    positioning

    Target Audience

    Pricing

    Brand Personality

    Product

    Procurement

    Production/Packaging

    Supply chain

    Vendor management

    Capacity utilization

    Portal

    Technology Platform

    Look & Feel user experience

    Ordering mechanisms including

    order on phone

    Payment gateways & methods

    Logistics

    Delivery & fulfillment

    mechanisms

    Warehousing

    Logistics partners

    Order Management

    Marketing

    Marketing strategy as well as tactical

    idea, sales strategy

    Media Plan & Budgets

    CRM Strategies & Ideas includingloyalty programs, referrals, etc.

    TeamRoles & Responsibilities identification

    HR policies

    Team hiring & retention plan

    E-

    commerce

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    How many vendors are involved?

    Technology & portaldevelopment partners

    1. E-commerce capable

    Technology partners

    2. Hosting partner

    3. User Interface partner4. Payment Gateway

    5. Testing & bug fixing

    experts

    Operations partners1. Packaging & printing partners

    2. Logistics partners

    3. Recruitment consultants

    4. CRM partners/CRM platform

    vendors

    5. Database vendors

    6. Process Training Consultants

    7. Soft Skill Training Consultants

    8. Outsourced Call Centre

    Marketing & BrandCommunication partners

    1. Brand identity specialists

    2. Photographer

    3. Direct Marketing agency

    4. Social Media Agency5. Advertising Agency

    6. Media Buying agency

    19 Partners / Vendors involved in the implementation process

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    Assumptions are critical.

    Wrong assumptions can be fatal.

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    How detailed should a biz plan be?

    o Excel Sheet should be super detailed

    o Different presentations for different uses/audiences

    Elevator pitch for introductions

    1-2 page summary for preliminary intros

    10 slide deck for initial presentation

    Detailed presentations for follow-up meetings

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    Agenda

    What is a business plan

    Key elements of a business plan

    Establishing a business case

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    Different stages of entrepreneurship carry

    different kinds of risks

    And hence plans too need to address these

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    Stage

    Scale

    Different stages of the venture carry different risks

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    Risks at early stage

    Concept risk

    Execution risk

    Scale-up risk

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    Risks at early stage

    Concept risk

    Execution risk

    Scale-up risk

    Risks at growth stage

    Execution risk

    Scale-up risk

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    Risks at early stage

    Concept risk

    Execution risk

    Scale-up risk

    Risks at growth stage

    Execution risk

    Scale-up risk

    Risks at mature stage

    Scale-up risk

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    Risks at early stage

    Concept risk

    Execution risk

    Scale-up risk

    Risks at growth stage

    Execution risk

    Scale-up risk

    Risks at mature stage

    Scale-up risk

    Proving concept

    Jugaad

    Flexibility

    Fine-tuning offering

    Processes

    Focus

    Operational efficiencies

    Increasing profitability

    New markets/new

    capabilities/new concepts

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    Angel Investors/Seed StageFunds

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    Venture Capitalists

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    Private Equity Funds

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    Company Name /logo

    One line business description:

    e.g. We are an online music release platform for artistes to sell or share

    their music

    City:

    Stage: i.e. concept, post-pilot stage, growth stage

    Contact Person:

    E-mail id:

    Mobile:

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    Overview of your business

    What is your service/product/concept? i.e. what do you do? i.e.

    Concept

    Whom is this service targeted at? i.e. your customers/consumers?

    i.e. The Target audience

    What is the business model? I.e. Who will pay how much and to

    whom

    What is the pain point you are addressing or what is theopportunity you are targeting? i.e. the need/value proposition

    What is the scale of aspiration? i.e. how large do you see yourself

    as in a 3-5 year time period?

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    Team

    Brief description of each team member with key points

    on what he/she brings to the team [e.g. someone could

    lead technology, someone could lead marketing, etc.]

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    Product / Service Differentiator

    Highlight the uniqueness of your offering i.e. why would

    your users be excited about your offering?

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    Business model

    Types of business models

    Free for users advertisers pay

    SAAS pay only for service / rental

    Pay per use

    Pay up front

    Annual / periodic payments

    Pay in installments

    B2B2C

    Example of a business model

    We have a B2B2C model. We will charge parents Rs.250 per child per month. This will be

    collected by the school from parents who subscribe to our service and will be paid to us at the

    beginning of every quarter.

    Students will be pre-registered but subscription is not compulsory and parents can choose to

    opt out.

    School will keep 20% of total revenues, which we will give them at the end of the year on

    achieving a pre-agreed minimum revenue commitment.

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    What is the size of the opportunity

    Potential

    What markets are you addressing e.g. India,

    global, etc. be specific for the 18 24 months

    horizon

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    Implementationplan

    How do you intend to implement this concept?

    Operations: procurement/supply chain/logistics/fulfillment, etc.

    Marketing Strategy: how will you reach your customers

    Sales strategy: How will you sell to those you reach

    Org chart: What team do you envisage to deliver this

    Mention your key assumptions, and highlight if different than

    generally accepted numbers

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    Your goals

    In the next 3 6 months

    In the next 12 18 months or 24 months

    In the next 5 years

    Indicate when you become profitable

    Current achievements / status:

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    Competitive landscape

    Who will you compete with? [current or in future]

    Why would someone choose you over them?

    Why do you have a chance to be a dominant player?

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    Funding objective

    How much do youneed

    What do you needthe money for i.e.what will youachieve with thismoney, when do yousee profitability

    Also mention any fund

    raising history, if any

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    Matrices

    being tracked

    Sample.

    Please use yourown parameters.

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    Needs gaps/disclosures/risks

    What areas do you need assistance on

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    Agenda

    What is a business plan

    Key elements of a business plan

    Establishing a business case

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