black country click start programme

Black Country Click StartBuilding Better Opportunities

27th October 2016

Emma Wright and Julie Haywood

Black Country Click Start

About Walsall Housing Group (whg)

“inspiring people, great places, big future”• Own and manage around 20,000 properties across the

West Midlands• Invested over £400 million in our homes • Developed a range of services that go beyond our

traditional role as a landlord• Dedicated Employment & Training Service.


Changing Landscape

• Additional pressures on housing associations• 1% rent cut – impact on non core services• Welfare reform – managing Universal Credit payments• Need to instil behaviour change with customers• Develop more cost effective ways of providing services to

our tenants• Limited access to home computer – daily use of smart

phones


Programme overview

• Building Better Opportunities (BBO) European Social Fund matched with Big Lottery Funding to provide joint investment

• Local Enterprise Partnerships (LEP) have chosen the local priority ‘themes’

• Overall focus: tackling POVERTY, promoting SOCIAL INCLUSION and driving LOCAL JOBS and GROWTH

• £175 million investment across the UK

• £23.7 million for the Black Country

Building Better Opportunities

Targeted Community Approach

Employment support for

the over 24's

Financial and digital inclusion

Family Poverty including troubled families


July 16

Successful!Dec – May 16

Developing the

partnership and delivery

model further ;

apply to stage 2

Jul - Aug 2015Competitive

process to select partnerships for each strand, and to apply to Stage

1

5 organisations

apply to be lead partners


whg and Accord together• Turnover in excess £200 million• Established track record in managing European & Lottery

funded programmes• Housing core but strong social investors within communities• Excellent customer insight to input into the programme

delivery • Experienced back office support/ governance and

compliance requirements• Geographical spread across the Black Country


Our model

• Social housing tenants focus• 3,000 over 3+ years• Targeted approach, using our tenancy data• Innovative engagement techniques


Overview of Black Country BBO

Click Start

£3.88mWalsallHousing Group & Accord

Community Matters

£5.04mHeart of England Community Foundation

Bridges

£11m

Steps to Work

Family Matters£3.4mBlack Country Together


The four “strands” of BBO• 4 strands with different themes, working together as one

cohesive programme

• Shared paperwork

• Shared MIS system

• Systems of governance, performance management and auditing

• Shared evaluation to show impact in the Black Country

Building Better Opportunities in the Black Country

ResultsBRIDGES Family

Matters Click Start Community

MattersCompleting job

search (economically

inactive)Moving into education or

training15% 13% 13% 13%

Moving into employment/ self

employment15% 13% no target for

this result 13%

Black Country Click Start - Partners

Innovative digital partner to be procured

Increased skills and confidence to use the internet

Outcomes – Click Start


Improved access to employment, training and volunteering opportunities

Increased skills and ability to manage and save money

Able to communicate and connect with others


Apply for a home

Pre-tenancy trainingA home becomes

available

Tenancy sustainment “My Home, My World”

Referral to Employment and Training Team

Sign up to Click Start


Basic financial and digital support

Enhanced financial and digital support

Induction and stabilisation

Levels of support


Support in the home

Peer to peer support

Group work and 1:1s

Engagement


Contact details

Emma Wright – Programme [email protected]: +44 (0)1922 42 2938 | Mob: +44 (0)7872 423709

Julie Haywood - Director of Employment and Training [email protected]: +44 (0)1922 42 5626 | Mob: +44 (0)7921 403917

mailto:[email protected]

mailto:[email protected]


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black country click start programme

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