black ears toblondecats:

pathsfordesigningchange

BenBederson&AllisonDruinComputerScienceDept.&iSchoolHumanComputerInteractionLabUniversityofMaryland

Once upon a time ahugetribeofcatslivedinaremotevillage.Ariverdividedthevillageintwo.Blackcatslivedononebankandblondecatslivedontheother Insummerandautumn,ablackcatruledthevillageandinspringandwinter,ablondecatruledthevillage.

-Black ears blonde ears (2002)

Ithinkyoucanhearmenow.Ifyouareallwillingtolisten to each other,wewillbeabletosolveourproblems.Onlywhenyoucandothatwillwebehappyandabletolive in peace.

-Black ear blonde ear (2002)inwww.childrenslibrary.org

TheTamerInstituteforCommunityEducation,PalestinebyKhaled Jumma,IllustratedbyFoutinie Dedwase

http://www.childrenslibrary.org/

futureofHCImobile

hugenaturallanguage(andvision)

physicalcomputing

contextawareness

usersocialnetworks

generated content

privacy awareness

InternationalChildrensDigitalLibrary

researchledbytheUMD

2,000,000 uniquevisitors

booksin48 languageswebsite in 16 languages

150,000 pages of digitized books100,000 visitors per month

now a non-profit foundation

usersin200+ countries

[Druinetal.,2001;Hourcadeetal.,2002;Druin,2005;Hutchinson,2007;Druinetal.,2007;Masseyetal.,2006]

[1 Design for the World] 2 3 4 5

Canadian retiredteacherleadsnonprofitgroup

electronic &physicalmaterials

South African rural communitiestoteachin

supportspreschoolchildren

ICDL contributes

uses

tothisinitiative

[1 Design for the World] 2 3 4 5

Taiwan Teachers support workingmothers&

Englishtaughtasa2nd language

theirchildren

ICDL istoolfor2nd language

ICDLbooksusedtoread/writetheirownstories

acquisition

[1 Design for the World] 2 3 4 5

Romanian classtranslatesbooksonbullies

halftheclasstranslatesabook

ICDL supportstranslation&language acquisition

work

theotherhalfreviewstranslations

[1 Design for the World] 2 3 4 5

fundedbytheWorldBank

[Druin,Bedersonetal.,InPress]

InternationalChildrensDigitalLibrary

PhaseIUrbanPhaseIIRuralPhaseIIIMobile

partneringwithMongolian

addingdigital accesstotraditionalliteracy project

Ministry of Education

[1 Design for the World] 2 3 4 5

December 2006

December 2006

December 2006www.read.mn

OneLaptopperChild&ICDL

400 laptopsin2 schools

Goal:200,000 laptopstoall

Firstpilotnow

oneverylaptopICDL

[1 Design for the World] 2 3 4 5

country,

children,teachers,librarians,parents

[Druinetal.,2007]books,technology&worldviews

emailed bookreviews,drawings,

usedtheICDL

yearstudy4 4 children monthly

yearlyinpersoninterviews

children&likes/dislikesmatrix

understandhowchildrenchanged intheirattitudestowards

[1 Design for the World] 2 3 4 5

country,

[Druinetal.,2007]

yearstudy4 4 childrenwhenusingtheICDL

content analysis usedtounderstand

increasedmotivationtoreadmorediverse booksread

confidence withtechnologyincreased

worldviewexpanded

[1 Design for the World] 2 3 4 5

Mobile libraryA

supportscollaboration

goeschildrenare

enablesaccess

where

[1 Design for the World] 2 3 4 5

Design Process

user

tester

informant

design partner

[Druin, 2002]

Roles forthe

1 [2 Partner ] 3 4 5

Design ProcessRoles forthe

1 [2 Partner ] 3 4 5

Partnering Methods

StickyNoteCritique[Druin,2002]

LowtechPrototyping[Druin,etal.,Inpress]

Mixing ideas[Guhaetal.,2004]

Iterative Design

withChildren

1 [2 Partner ] 3 4 5

National Park Service

share ideasabout

[Chipmanetal.,2006]

theoutdoors

nature walks with

in-context technologyNationalParkvisitors

collaboration enhancedparkexperience

1 [2 Partner ] 3 4 5

CounterPoint

1 2 [3 Creative Expression] 4 5[Good & Bederson, 2002]

P.E.T.S.PersonalElectronicTellerofStories

[Druin,1999;Druinetal.,2000]

1 2 [3 Creative Expression] 4 5

StoryRooms

[Montemayoretal.,2002;Montemayoretal.,2004]1 2 [3 Creative Expression] 4 5

distributed human computationsocial webscale

1 2 3 [4 Balance ] 5

If

goal: tounderstandhow

google couldgiigle

howchildren(7,9,&11)search on the open web

interviewedlocalmaryland

(12inpilotstudy/120inthemainstudy)children & parents

theGooglesearch UI

use data to developprototype

childrenisusedby

tosupportchildrenssearch

1 2 3 [4 Balance ] 5

ifthechildrendontfindit,

Ifgoogle couldgiigle

Currentlyanalyzingresultsusingqualitative methods

PreCHIPapertrends

its not there

results pages: noneedfor

confusionoverwheretotype

challengeswithtypingmake

2stepqueriesnotdoneevenby11-year olds

challengestoseescreen

morethan4results

1 2 3 [4 Balance ] 5

readability

1 2 3 [4 Balance ] 5

readability

1 2 3 [4 Balance ] 5

experimentread book each with

physicalbook

standard

ClearText

PopoutText

27 adults

TheBlueSky

Ciconia Ciconia

aretheseanygood?

1 2 3 [4 Balance ] 5

[Quinn et al., 2008]

1 2 3 [4 Balance ] 5

ClearText

1 2 3 [4 Balance ] 5

[BrookingsPress,2008]

1 2 3 4 [5 Leading with HCI]

hanging chad

butterfly ballot

votingsystems

butthefocus isonsecurity

on6 voting machines4 verification systems

sowedidastudy

expert review (10experts)field study (1,500participantsin3states)lab study (42participants)

lookedataccuracypreference

1 2 3 4 [5 Leading with HCI]

machines

ES&S Diebold Avante

Zoomable PrototypeHart

LibertyVote

the

AccuVoteTS VoteTrakkerModel100

UMDInterCivic eSlate

Nedap

1 2 3 4 [5 Leading with HCI]

tasks:18offices&4ballotquestionsofficeblock&straightpartymulticandidateelectionchangeavotecastawriteinvote

process:premarkbookletwriteinmatchedvoterwithbooklet

researchdesign

1 2 3 4 [5 Leading with HCI]

errorrate voteforpresident

1 2 3 4 [5 Leading with HCI]

errorrate impactoftask

1 2 3 4 [5 Leading with HCI]

Ben Bederson & Allison DruinComputer Science Dept. & iSchoolHuman-Computer Interaction LabUniversity of MarylandfutureInternational Childrens Digital LibraryTaiwan Teachers support working mothers &Romanian class translates books on bulliesInternational Childrens Digital LibraryOne Laptop per Child & ICDLcountry,country,Mobile libraryDesign ProcessPartnering MethodsCounterPointP.E.T.S.StoryRoomsdistributed human computationIfIfvotingbut the focus is on securitymachinesresearch designerror rate vote for presidenterror rate impact of task