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© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public BRK-131T BDL Case Study 1 Blended Distance Learning: An Alaska Case Study and IPv6 Lab Rick McDonald University of Alaska Southeast–Ketchikan

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Page 1: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study 1

Blended Distance Learning: An Alaska Case Study and IPv6 Lab

Rick McDonald University of Alaska Southeast–Ketchikan

Page 2: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

2© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Bridging Alaska Communities with Education and Workforce Development

Page 3: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

3© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

The Opportunity:

Cisco Academy programs were mature and enrollments were dropping

University was looking to increase distance offerings through workforce development programs

Wanted to retain experienced faculty and industry connections

Statewide need for shared resources to strengthen existing Cisco Academy programs including areas with limited bandwidth

Page 4: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

4© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

The Answer:

Provide advanced technical training to students throughout Alaska

Provide access to technology otherwise unavailable in remote areas

Utilize a blended distance learning model

Page 5: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

5© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Distance in Alaska

A total of 12 Alaska academies serve remote and “urban” communities

Fairbanks

Seward

Barrow

AnchorageNorth Pole

Matanuska

Kodiak Ketchikan

Juneau

Page 6: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

6© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Cross-border agreements have been signed for tuition

and credits

Juneau, AK

Ketchikan, AK

Whitehorse,Yukon Territory

Prince George, British Columbia

Page 7: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

7© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Working Together

Page 8: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

8© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Tools for Student Access to Learning

Page 9: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

9© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Teaching Hands-on via Distance: Things to Think About…

Page 10: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

10© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Distance Learning Terms

Synchronous - students meet at the same time

Asynchronous - not meeting at the same time

Blended Distance Learning (BDL) - combination of synchronous and asynchronous course work

Page 11: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

11© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Establishing a Successful Program Has Hurdles

Institutional

Pedagogical

Implementation

Quality

Page 12: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

12© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Institutional Lessons

Do not do this alone:Establish credibility with superiors—nothing happens without their supportEstablish credibility with peers (on going)Offer to share ownership of the process of change

Change is not a natural process in an institution:Distance education is ill defined and quality variesSeek change at the edges where it is most neededDemonstrate success on a small scale first

Page 13: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

13© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Pedagogical Challenges

Get training in distance deliveryTeaching online is not the same as in a class or labMany good programs available online; take a distance class before teaching one

Build your class community onlineStudents welcome the chance to know and help each other

Collaboration is keyCultivate student engagement in synchronous sessions

Page 14: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

14© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Implementation Challenges

Build slowlyTry different tools and choose the one that suits your goalsConsider using a familiar learning management system (LMS)

Partner with your IT department

Address registration and textbook delivery issues

Page 15: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

15© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Quality Challenges

Keep the technology transparent Keep tools to a minimum to reduce confusion

Prepare your studentsStudents should login before the first class

Insist on quality instruction and instructor training

Record sessions

Do the labs with students onlineMany teachable moments to be found

Page 16: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

16© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

"The Cisco Academy supports blended distance learning models for course delivery. It is the domain of the teaching institution to determine the proportions of the synchronous and asynchronous components, the methods, and tools used for course delivery, and the assessment environment for the class."

Jackie Barker Networking Academy Global Operations Manager

Page 17: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

17© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Teaching with NETLAB® and Elluminate®

Page 18: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

18© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Elluminate to Communicate NETLAB to Collaborate

Elluminate sessions for lectures, slides, and voiceUse breakout rooms for small groupsRecord lectures for missing students

NETLAB provides real-time access to shared routersAcademy topologies are loaded in routersStudents see work on all routersVirtual hosts can ping on real routers and switchesSessions are saved and logged for reference and instruction

Page 19: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

19© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Lab: 8-1 Configuring OSPF for IPv6

Participants meet on Elluminate using NETLAB podsStudents communicate through headsets with microphonesOther pods are available for independent practice Loopback0: 10.1.2.1/24

FEC0::2:1/112

R3R1

R2

Loopback0: 10.1.1.1/24 FEC0::1:1/112 Loopback0: 10.1.3.1/24

FEC0::3:1/112

FEC0::13:0/112

FEC0:23::/64

Fa0/0S0/0/0:2 :?

Fa0/0

S0/0/1

S0/0/0 DCE:1

:1 :?:3

S0/0/0 DCE

FEC0:12:0

/112

CCNP: Building Scalable Internetworks v5.0

Page 20: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

20© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study

Page 21: Blended Distance Learning: An Alaska Case Study and IPv6 Lab · 4 BRK-131T BDL Case Study The Answer: Provide advanced technical training to students throughout Alaska Provide access

21© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRK-131TBDL Case Study