blue access for employers online account maintenance and billing summaries trs-activecare is...

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Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Texas is solely responsible for the accuracy and security of information maintained on or through its Web site.

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Page 1: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Blue Access for Employers

Online Account Maintenance and Billing Summaries

TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross and

Blue Shield of Texas is solely responsible for the accuracy and security of information maintained on or through its Web site.

Page 2: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Blue Access for Employers

Online Account Maintenance• Add and delete employees and dependents• Make name and address changes• Make plan changes (for enrollment periods only)

• Request ID cards• View and print bill summaries, current

charges and fee adjustments

Page 3: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Can Blue Access be used for 2004-2005 enrollment?

• Add and delete dependents

• New! Make plan changes (for enrollment periods only)

• No online declinations

Page 4: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Tips for Using Blue Access

• Use the navigation and tool bars

• Complete all required fields

• Enter dates MM/DD/YYYY

• Do not use punctuation marks

• Logout to close and save data

• Keep forms for your records; do not submit unless…

Page 5: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

More Tips

• You will not be able to enter these transactions online:– New hire previously employed by another

participating TRS-ActiveCare district/entity– Re-hire– Court-ordered dependents– All declinations

• Submit forms to Blue Cross and Blue Shield of Texas to process these transactions

Page 6: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Benefits Administrator’s Role

• Responsible for administering the eligibility requirements established by TRS

Do not enroll an employee whose Enrollment Application and Change Form was not signed and submitted within 31 days after the hire date or within 31 days after a special enrollment event (Special rules apply to newborns; see Administrative Guide)

• Online access will be revoked immediately for any abuse or misrepresentation

Page 7: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

System Availability

7 a.m. to 9 p.m. (Central Time) Monday through Friday

7 a.m. to 3 p.m. (Central Time) Saturday

Help Desk1-888-706-0583

8 a.m. to 5 p.m., (Central Time)

Monday through Friday

Page 8: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Blue Access for Employers

Page 9: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Login Screen

Page 10: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Blue Access Home Page

Page 11: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enroll an Employee

Page 12: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enroll an Employee

Page 13: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enroll an Employee

Page 14: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enroll an Employee

Page 15: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enroll an Employee

Page 16: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enroll an Employee

Page 17: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Continue Enrollment

Page 18: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Find Employee

Page 19: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Employee Summary

Page 20: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Request an ID Card

Page 21: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Change NameChange Address or Add Address

Page 22: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Change Address

Page 23: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Add an Address

Page 24: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Plan Change

Page 25: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Plan Change

Page 26: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Cancel an Enrollee

Page 27: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Reinstate an Enrollee

Page 28: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Add a Dependent

Page 29: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Billing

Page 30: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Bill Summary-Sample

Page 31: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Employee FeesSelection Criteria

Page 32: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Employee Fees-Results

Sub Total for Category 1234- Anytown ISD (All) Product: 0001-PPO

Page 33: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Current Employee Charges-Results

Page 34: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Employee Fee Adjustments-Results

Page 35: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Changes Since Last Bill

Page 36: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Rates and Exposure Tables

Page 37: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Bill History

Page 38: Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division

Enrollment Tutorial