blue planet networks overview

Commercial in Confidence © 2015 Blue Planet Networks Limited. Unauthorised distribution whether intended or unintended of any or all of this presentation is prohibited without the express consent of the copyright owner

An Introduction to Blue Planet Networks

BRINGING AGILITY TO INTERNET SERVICES


Agenda• BPN introduction• Changing IT demands on the WAN• Implications for CSP’s• BPN proposition & service overview• Our promise!


Blue Planet Networks – Who We Are• 2012: Founded as an Internet Service Provider (ISP) focused

on the internet access needs of SMEs in the UK and in France• 2014: Backing of Private Equity to shift the focus of unique

business model to serving only the integrated internet access needs of Communication Service Providers (CSP’s).• 2015: Positioned as the Managed ISP of choice for global

internet & professional services to meet the fast growing demands of Cloud usage and hybrid networks• Offices in UK & France• Network Operations west of London, UK• Partners in 140+ countries


Business IT demands are transforming network requirements…• The application landscape is changing the way we use the WAN,

specifically• The explosion in the use of public Cloud-based services and applications• Increased employee mobility, with the corresponding multiplication of

mobile devices• Video and collaboration tools are driving up bandwidth requirements• The scaling of the Internet of Things (IoT) requires instant secure

updates and analytics• Increase in employee productivity without impacting IT budgets• Tighter IT governance and end-end network security… & making it more relevant!


WAN requirements are changing fast & network complexity is growing…

• As Application Performance and Software Defined Networks (SDN) technologies mature, dual internet WANs will emerge.• Focus shift to application agility rather

than network performance• The net result is long term growth for

low-cost, managed Internet services globally.• These managed services must be

configured for resilient access, across different media and able to support agile application policies across the WAN.

Building Blocks of IT

Endp

oint

s on

the

Netw

ork

VoIP/Video

Virtualization

Cloud Computing

MobilitySDN

IoT

IT Budgets

Network Complexity Gap

…but network budgets are challenging!


Business Challenges facing CSP VPNs:

• The prospect of revenue decline• Business & operational responsiveness • Customer churn• Threat from OTT’s• Dilute network relevance & commoditisation risks

• Best effort QoS no longer relevant for Cloud apps• Need to evolve WAN offerings towards application aware network services• Emerging software virtualisation (e.g. SDN/NFV) technologies will simplify

solutions• Reduce deployment and support costs• Promote service innovation and agility

The demand for managed internet services is growing and will become a vital component for future WAN strategies


Blue Planet : Bringing agility to your Procurement

• Blue Planet extends the SPOC concept to design, price, order, delivery and ongoing management including SLA’s

• Consolidating your procurement and administration processes• Increasing margins with another competitive partner• Ultra-fast quotation responses for improved responsiveness• Easing communications across time zones, languages and cultures• Leverage BPN’s commercial extperise and knowledge• Focusing on overall network needs of your clientFocused on Service Providers & Integrators


Blue Planet : Bringing agility to your Delivery & Operations

• BPN’s SPOC also• De-risks your project management and operations• Provides additional resources and expertise to your complex programmes• Consolidates to a single bill with GI account identification, aligned with your business

processes• Customers benefit from the agility of interconnecting with the BPN ecosystem across 140+

countries• Single sign-on portal• Transparent service delivery reporting• Improved 24/7 network performance with proactive notification guaranteed within 15

minutes of an incident for managed services

Still focused on Service Providers & Integrators


Advantages of the BPN Managed Service Model

IN-HOUSE MODEL• Single supplier complacency: slow response times, uncompetitive pricing

• Competitive tenders require full-time management and can lead to high levels of supplier fatigue or attrition unless suppliers are regularly kept updated.

Single vs. Competitive

Sourcing Trade-off• Varying lead times for pricing• Dilution of the specification: DIA interpreted as Fibre, EFM, EoC, DSL….requires time to clarify and obtain useful and conforming offers.

• Reluctance of suppliers to commit to new business in the absence of an order for quotes already provided

Uneven Pricing

• Suppliers rarely keep customers informed of delivery progress

• A project manager will often only intervene reactively: ie when the delivery is already late.

• Chasing delivery is a low value-added task, that distracts in-house Project Managers from their high value-added activities.

Delivery process is uncertain

•Undesirable occurrence = the customer informs you of an incident.

•Time consuming to chase multiple suppliers, on a reactive basis obligation to restore normal service as quickly as possible, at minimum cost, with minimum impact on service quality.

Unnecessary Support

Headache

•Multiple Supplier Contracts• Invoicing - Currency / Taxes / RegulationsComplex

MANAGED SERVICE MODEL•Established and managed supplier base quarterly account reviews

•60% of the Managed Service model is concerned with supplier management and procurement efficiency gains

Highly Developed Supplier Base

•We know our customers: we know therefore the level of technical solution they require to win their bids.

•Pricing typically returned within 48 hours for DSL, 72 hours for DIA.

Accurate and Fast Pricing

• A Blue Planet Project Manager establishes a programme and target date.

• They manage the process and mitigate any unforeseen items, keeping the customer informed by exception (if there is any change)

• Global onsite engineering resource available for installs

‘Hands off’ Delivery

• All our lines are monitored with a proprietary event detection and notification system, with KB logging and trend analysis development of a pro-active, predictive capability.

• Dedicated 24 x 7 Technical Experts• Detailed contractual support and escalation procedures as standard.

Quality Support

• A Single contract / Single Point of Contact / Single Currency solution

• Local taxes / licenses managedSimple


Core Internet Services• Managed DSLHigh performance and Fully managed ADSL, SDSL and VDSL Internet services using only the most advanced and reliable IP networks in the world.

• Global DIADirect and Dedicated Internet Access. Fixed Ethernet line connecting directly to the Internet and combined with SLA assurance.

• DSL + 4G backupHighly available Managed DSL with 4G LTE backup. Cost effective HA Internet combined with SLA assurance

Managed CPE*Local Loop

Blue Planet 24 x 7 Service

Internet

Managed CPE*Dedicated Ethernet Circuit

Blue Planet 24 x 7 Service

UncontendedInternet

ISP

Managed CPE*

Local LoopBlue Planet 24 x 7 Service

ISP4G

Internet

*CPE can be deployed and managed by BPN or CSP


Blue Planet Internet – Customer Use Cases

Internet VPN

• Hybrid WAN

• IP-Sec VPN• Backup to

MPLS

Branch Office

Connectivity• Fixed

Internet Access for the Office

Cloud Connectivity• Access to

Cloud based Applications

• IOT

Retail Connectivity• Point of

Sale• Order

Processing • Video

Streaming• IOT

Manufacturing

• Warehouse Applications

• Supply Chain

• IOT


Support Elements

PortalQuotations

Delivery TrackingSupport

Management

Monitoring

Availability

Usage

Trend Analysis

SupportPro-Active support

ITIL Service Management

24x7 Coverage


BPN partners across 140+ countries

• Africa• East Asia and Pacific• Europe and Central Asia• Latin America and Caribbean• Middle East• North America• South Asia

The Web Index 2014 Data, The Web Foundation


Blue Planet Networks – Our Promise• Our Unique Business Model: we endeavour to deliver the

following,• Value to our clients by reducing the cost of service delivery and support• Pro-active commercial and technical support• Ultra-fast and accurate turnarounds for all commercial requests• Innovative managed internet solutions … more being developed!• Faster service activation cycles

• We are able to deliver this business model through• Best Practices focussed on continuous monitoring and improvement of our supplier

relations• Advanced software tools driving operational efficiencies and service quality through

service prediction and automation• Single sign-on portal• Developing ourselves and our suppliers to what our customers need in order for them

to win business.


Thank you for your attention….We are Blue Planet Networks , first choice for global internet &

professional services to meet the fast growing demands of Cloud usage and hybrid networks

[email protected]

Mark Hendrick, Sales Director+44 (0) 7542 058673

[email protected]

http://www.blueplanetnetworks.com/

mailto:[email protected]

blue planet networks overview

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