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BlueSpice The MediaWiki Enterprise Distribution.

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Page 1: BlueSpice pro - Subscription

BlueSpiceThe MediaWiki Enterprise Distribution.

Page 2: BlueSpice pro - Subscription

MediaWiki Enterprise Distribution

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BlueSpice improvements in 7 areas

Editing

Search

Processmanagement

Quality management

Books & Export

Redaktion

Administration

Page 3: BlueSpice pro - Subscription

Fields of ApplicationBlueSpice is particularly suitable for company use

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Handbooks andOnline Documentation

KnowledgeManagement

Organization andProcess Documentation

Instruction manuals anddocumentationen oftechnicalsystems

User manuals andreferences

IT documentation

Documentation of customengineered configurations

Documentation oftechnicalstandards…

Providing initial information effectively and directly for your colleagues

Linking company locations and departments

Spread knowledge about customers, products and processes

Collect experiences (best practices)

Central access to existing documents

Professional search in different stocks of knowledge…

Organization handbooks

Central collection of operating instructions

Central information about people, working groups and their expertise

Minutes of meetings…

Page 4: BlueSpice pro - Subscription

Fields of ApplicationBlueSpice is particularly suitable for company use

4

Public RelationsSpecial Interest

PlatformSupport and Helpdesk

Assembly point for project knowledge, expert know-how, special sections for new technology, products, strategies and debates

Work and documentation platform for supporting conferences, open workshops or BarCamps

Make knowledge available for the press, bloggers and others disseminating information

Collaborative stores of solutions for service desk workers

Solution oriented docu-mentation of malfunctions and their solutions

Comprehensive knowledge base for first, second and third level technical support

Target group oriented knowledge platform (politics, culture, knowledge, entertainment, health, lifestyle...)

Cooperation platforms for technology partners (joint ventures)

Central knowledge base for organizations, foundations and NGOs

Page 5: BlueSpice pro - Subscription

What users recognize: BlueSpice is based on the original Wikipedia-Software MediaWiki

Better as MediaWiki i.a. through modern and intuitive usability forusers and administrators

The data remain with you - No Vendor Lock-in

Sign-in as much users as you want– No user licences

Support workflow procedures for quality management

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In ComparisonBlueSpice docu compared to similar systems

Page 6: BlueSpice pro - Subscription

Various professional export functionality and chapter navigation in thearticles

Professional search with titles and fullll text (also in attached files), withfacet filter and search-as-you-type

Revisioning and easy comparison of versions (history)

Selected features specifically adjusted for needs of technical editors

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In ComparisonBlueSpice docu compared to similar systems

Page 7: BlueSpice pro - Subscription

BlueSpice pro

Structure of BlueSpice pro

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MediaWiki and BlueSpice free as a core

Funktionen von Blue Spice free

MediaWiki

Page 8: BlueSpice pro - Subscription

Preview in the softwareSelected functionalities of the subscription

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Page 9: BlueSpice pro - Subscription

Layout

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Authors, readers andcomments

Three-part navigationplus chapter navigationof books

Meta informationand approvals in thestate bar

Comprehensive search withauto complete

Discussion, recent author and edit, aswell as Watchlist functionality

Page 10: BlueSpice pro - Subscription

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Facettensuche

• Search in titles or full text

• Filter with facets

• Your search query will beauto-completed

• First results will be shownwhile you are typing(search-as-you-type)

• Search in attached files

• In addition: category treeand special pages like „All pages“ that help findingconten

Finding content

Auto-complete function

Filter with facets and sortresults

Page 11: BlueSpice pro - Subscription

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ServiceCenter

• Search wthin categories

• Search within namespaces

• Search within types e.g. docx

• Search within authors

• Display the top 5 articles

• Category check

Create search portalsFinding relevant content quickly with preconfigured search fields

Use those search fields in homepages orportals to help users finding relevant content.

Page 12: BlueSpice pro - Subscription

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Editor

• Work without wikicodethanks to the WYSIWYG

• Upload and insert imagesand screenshots with a special dialogue

• Easily insert links

• Upload and insert fileswithout leaving the article

• Simple creating and editingof tables

Create contentWYSIWYG and „Insert“-dialogues help you to easily edit articles

Dialogue for links

Page 13: BlueSpice pro - Subscription

Drag & Drop

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Just drop image files in the editor

Bilddateien werden gleichzeitig hochgeladen und eingefügt

Page 14: BlueSpice pro - Subscription

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EmbedVideo

• Embed and play videos in a wiki article

• 24 popular video sharing services e.g. Youtube and Vimeo

Embed and play videosPimp your content with videos

Page 15: BlueSpice pro - Subscription

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Page templates

• Adjust page templatesindividually

• Implement textcomponents like infoboxes, text components, Personal data, organisation profiles, navigation bars etc.

• Administrate all templateson a special page

Pre-structuring of contentImplement standards with page templates

Choose a template

Fill-in pre-definedcontent areas

Page 16: BlueSpice pro - Subscription

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Semantic MediaWiki

• Create forms

• Reduce information tostandards

• Store semanticinformation

• Display semantic resultsas table, list … e.g. „all companies in Detroit whose account manageris Mr. Black“

Produce & read-out of meta level dataGenerate semantic data and use it

Page 17: BlueSpice pro - Subscription

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GuidedEditing

• Specifies structures and causesconsistency

• Reduces the editor to a fewimportant buttons

• Expert mode for complex tasks andcorrections

• Modular arrangement of templateselements

Create an article step by stepIdeal for newbies: define content and reduce functionalities

Page 18: BlueSpice pro - Subscription

Get Statistics

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Wiki gardeners love to see what‘s going on

Display statistics in an

graphical output by choosing

the data base, period and

further settings

Page 19: BlueSpice pro - Subscription

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Administration

• Comfortable rightsmanagement (user, groupand namespace manager)

• Limit access to single pagesor namespaces that meansalso , d.h. auch für die authorization for access tosingle manuals

• Define user groups andtheir permissions e. g. „Management“

Rights ManagementDefine permissions and access

Page 20: BlueSpice pro - Subscription

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Blog, Shoutbox & Co.

• Newsblog for central newson your documentationplatform

• Use the discussion page fordiscussions and feedbackof employees

• Using the shoutbox forhints, comments andfeedback

CommunicationOptimize editorial processes and bring together all experiences

Page 21: BlueSpice pro - Subscription

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In the wiki and per mail

• Find a central notification on activities in you user area

• E-mail notification of what isgoing on in the wiki

• E-Mail notification on workflowprocesses

• Subscribe to news like „recentchanges“ by RSS

• Place article in you watchlist

• Create your own focusnavigation with you favoritearticles and subscriptions

Notification SystemsKeep your documentation team up-to-date

Page 22: BlueSpice pro - Subscription

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Reminder

• Define the date for thereminder

• Mark an article as„obsolete“

• See a list of all „reminders“ on a special page

• Remove the „expired“ symbol

Follow-up for obsolete articlesEnsure up-to-dateness with the reminder

Page 23: BlueSpice pro - Subscription

Responsible Editors

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Assign responsibilites for an article

The responsible editors are

viewed with their profile pictures

in the state bar

Assign one or more

responsible editors

Page 24: BlueSpice pro - Subscription

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Teamwork• Appoint responsible

editors

• Define workingsequences withworkflows

• Create workflowtemplates for recurringactivities

• Define approvalprocesses to keep an eyeon changes in an articlebefore publishing it

• E-Mail notification

Quality AssuranceUse workflows and reviews to support quality processes

Page 25: BlueSpice pro - Subscription

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Teamwork

• Approve text, images andfiles with just one click

• Display of the approvalstatus of an article

Quality ManagementApproval processes form the basis for liabilities

See the current status

in the state bar

Page 26: BlueSpice pro - Subscription

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Visual Diff

• Revisions for certification

• Approved article versionsare marked in colour in thehistory

• What has been changedsince the last approval?

• All changes at a glance

Version DifferencesApproved articles are marked in the history

Display revisions for certification.

Approvals are also documented.

Page 27: BlueSpice pro - Subscription

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VisualDiff

• Highlighting of changes

• Highlighting of addedcontent

• Highlighting of deletedcontent

RevisionsChanges in the content are highlighted

See at a glance what has changedin guidelines.

Page 28: BlueSpice pro - Subscription

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Bookmaker

• Create a book

• Add and delete articles in the book editor

• Change structures of a bookper Drag & Drop

• A table of content with thechapter navigation

• Export single pages, chapters or a book as PDF orDOCX

• Copy books

HandbookCluster thematically related articles

Page 29: BlueSpice pro - Subscription

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Bookmaker

• Table of content withchapter navigation

• Display of the title of thebook

• Links to other chapters

• Navigate one articleback or forward

Chapter navigationInsert a table of content in an article

Page 30: BlueSpice pro - Subscription

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Bookmaker

• Books, selected chapters or single articles as PDF

• Clickable table of content

• List of approved articles

• Attached files

• Layout in individual design

ExportConvert relevant content as PDF

Articles as PDF or as paper

for meetings or field service

Page 31: BlueSpice pro - Subscription

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Bookmaker

• DOCX export for singlepages, chapters or books(Attention: you will need an additional PHPDocxlicense)

• HTML export for singlepages

ExportDOCX and HTML export for further use

Adjust templates from the

wiki in Word .

Use wiki articles in a DMS.

Transfer wiki artikel and

its formattings into

other webbased

systems.

Page 32: BlueSpice pro - Subscription

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WikiExplorer

• Sort the list of articlesaccordings to specificchracteristics

• Simple and combinedqueries

• Up-to-dateness: find out articles that have to beoverhauled

• Quality: list undisclosedarticles and more

Look out for TasksSupport of content maintaining with the Wiki Explorer

Wiki gardeners identify potential „problems“ and

can suggest new operating processes.

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RatedComments

Rate and mark articles withstar symbols

Idea management – rate and comment to newmethods, ideas, marketingoperations or the like

Rate comments fromothers e. g. as „helpful“

Keep track of all ratings on a special page

Rate and Comment

Average of all ratings

Rate with stars and

comment yourrating