BMC Atrium Discovery and Dependency Mapping Activation Service

Get up and running quickly with a predictable and prescriptive approach

BMC GLOBAL SERVICES

Key Activities » Solution design and planning

» Solution installation

» Environment scanning for up to 500 operating system instances

» Detailed hardware and software inventory

» Value presentation

» Knowledge transfer

» Global build and rollout plan

» Application modeling

» CMDB integration

Key Benefits » Defend against audits and

avoid failed audits through defensible visibility into all of the software running in your data center

» Identify expensive legacy equipment, underutilized systems, and redundant equipment

» Simplify the process of linking infrastructure to business services

» Fully deploy in less than 50 days through BMC’s prescriptive approach

» Avoid cost overruns by pre-defining scope

» Reduce implementation risk by using trained and experienced BMC Center of Excellence personnel

Business Challenge You may be pursuing projects such as data center automation and asset management — or perhaps you are

preparing to defend a software license audit — and are looking to leverage BMC’s discovery and dependency

mapping solution to address your needs. Getting your solution up and running quickly to address your

business requirements is critical, but you also want to ensure you do so with minimal effort and cost.

Whether you use internal personnel, a services partner, or a combination of both, traditional software

implementation methods can produce unpredictable timelines and results. This unpredictability is often

caused by differing levels of staff and consulting skills and experience, unclear project scope and plans,

inaccurate time estimates, lack of quality in end deliverables, and more. What you really want is a predictable

approach that produces high-quality results with the least amount of effort and cost.

The BMC Service BMC Global Services has developed an innovative and predictable approach to quickly deploy discovery and

dependency mapping in your environment. With the BMC Atrium Discovery and Dependency Mapping

Activation Service, you will deploy a fully-functional solution in less than 50 days. What’s more, because the

service is prescriptive, you can be confident the solution will be deployed without the risks and cost overruns

often encountered in traditional software implementations.

This is accomplished based on a unique delivery model that blends both on-site and remote delivery

capabilities. Through onsite consulting, BMC Global Services will first explain the pre-defined project scope

and confirm direction and sponsorship for the project. Next, remote delivery resources from BMC’s Discovery

and Dependency Center of Excellence will install the solution in your environment and complete detailed

discovery and dependency mapping across hardware, software, and applications for up to 500 operating

system instances. On-site resources will then present you with the detailed discovery findings, including

identified inefficiencies, compliance issues, cost-reduction opportunities, and risks. Finally, your staff are fully

enabled and educated on the ongoing administration and use of the solution; a detailed plan for further global

rollout of the solution is provided; and, integration with the BMC Atrium CMDB is delivered.

The result is rapid solution deployment with minimal effort at a predictable cost while also reducing project risk.

Who Should Participate in the Project? During the project, BMC will act as the overall project manager and provide expert consultants to ensure

project success. The following members of your staff should comprise the rest of the project team:

» Data center operations lead

» Asset management lead

» Security administrator(s)

» Application, systems, network, and SAN administrator(s)

Key Project Outcomes » Fully installed and configured

discovery and dependency mapping solution

» Publication of up to 200 out-of-the-box reports, such as:

- Number of servers and virtual machines in your data center

- Software (by name, publisher, and category) running in your data center

- End-of-life or end-of-support applications supporting your business*

» Global rollout plan

» CMDB integration

* Requires the Extended Data Pack

for BMC Atrium Discovery and

Dependency Mapping

Related Services » Baseline Discovery Audit

– Conduct a one-time

discovery and dependency

analysis across up to 500

operating system instances

» Managed Operations – Use

BMC resources for remote

management and

administration, staff

augmentation, and expert

services

What Is Discovered? Comprehensive discovery and dependency mapping is provided for up to 500 operating system instances across the following categories:

» Application deployment

» Application server platforms

» Archive and HSM software

» Automated software quality

» Change and configuration

» Clustering and availability

» Contact center

» Content management

» Customer relationship management

» Customer service

» Data integration and access

» Data protection and recovery

» Education applications

» End-user query and reporting

» Enterprise asset management

» Enterprise portals

» Enterprise resource management applications

» Event automation tools

» Financial accounting

» Financial performance and strategy management

» Financial services industry applications

» Hardware consolidation

» Human capital management

» Identity and access

» Integrated collaborative environments

» Integration server platforms

» Inventory management

» Job scheduling tools

» Logistics applications

» Manufacturing applications

» Marketing applications

» Message-oriented middleware

» Network management

» Non-relational databases

» Order management

» Output management tools

» Performance management

» Procurement applications

» Project and portfolio management

» Relational databases

» Sales applications

» Secure content and threat management

» Services operations management applications

» Software configuration management

» Storage infrastructure

» Storage management

» System and network management

» Telecommunications industry applications

» Transaction server middleware

» Virtual machines

» Virtual user interface software

About BMC Global Services With more than 2,000 BSM customer implementations, BMC is uniquely qualified to help you tackle the

challenges of aligning your IT infrastructure with the business services it supports. BMC has a consulting and

education services team of more than 500 worldwide professionals committed to helping customers achieve

successful outcomes with tangible business value through Business Service Management.

For More Information For more information about BMC services, please contact your BMC account manager.

BUSINESS RUNS ON I.T. I.T. RUNS ON BMC SOFTWARE. Business thrives when IT runs smarter,

faster and stronger. That’s why the most

demanding IT organizations in the world

rely on BMC Software across distributed,

mainframe, virtual and cloud

environments. Recognized as the leader

in Business Service Management, BMC

offers a comprehensive approach and

unified platform that helps IT

organizations cut cost, reduce risk and

drive business profit. For the four fiscal

quarters ended June 30, 2011, BMC

revenue was approximately $2.1 billion.

* 211311* BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © 2009, 2010, 2011 BMC Software, Inc. All rights reserved. Origin date: 08/10