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BMC CONTROL-M WORKLOAD AUTOMATION SOLUTION ADMINISTRATION This five-day course is targeted to the technical resources that support the design, deployment and ongoing management of the BMC Control-M infrastructure for your organization. It provides an in-depth review of all BMC Control-M components and their related installation and tuning parameters as well as an overview of BMC Control-M and its relationship to other infrastructure components such as the network, system hardware and operating system software and databases. Implementation topics such as the installation of BMC Control-M in various environments, solution security and high availability deployment options are also covered during this course.

LENGTH: FIVE (5) DAYS, SIX-EIGHT (6-8) HOURS EACH.

TOPIC SUMMARY

• Introduction

• BMC Control-M Architecture

• BMC Control-M Installation Planning

• Installing BMC Control-M on Microsoft Windows

• Installing BMC Control-M on UNIX & Linux

• Installing BMC Control-M Agents

• Tying it all Together – Activating the BMC Control-M Environment

• The BMC Control-M Configuration Manager

• BMC Control-M Enterprise Manager Architecture

• Managing the BMC Control-M Enterprise Manager

• BMC Control-M Server Architecture

• Managing the BMC Control-M Server

• BMC Control-M Agent Architecture

• Managing BMC Control-M Agents

• ‘Agentless’ Scheduling – Remote Host Agents

• Databases and Schemas

• BMC Control-M Enterprise Manager Security

• BMC Control-M Server Security

• BMC Control-M Business Continuity

• BMC Control-M Operation & Performance Tuning

• Secure Socket Layer (SSL) Encryption

• BMC Control-M Upgrade Planning

• BMC Control-M Knowledge Resources

“This five-day course is targeted to the technical resources that support the design, deployment

and on-going management of the BMC Control-M infrastructure for your organization.”

Control-M Partner of the Year

CETAN CORP TRAINING AND ENABLEMENT SERVICES

CETAN CORP TRAINING AND ENABLEMENT SERVICES ARE AN INVESTMENT THAT WILL PAY DIVIDENDS BY INCREASING THE PRODUCTIVITY AND PROFICIENCY OF YOUR ORGANIZATION.

WHETHER YOU NEED TO TRAIN MEMBERS OF THE IT SUPPORT STAFF OR YOUR OWN END USERS, CETAN CORP HAS DEVELOPED A ROLE-BASED CURRICULUM WITH MULTIPLE DELIVERY OPTIONS THAT GIVE YOU THE FLEXIBILITY TO ARM YOUR TEAM WITH THE KNOWLEDGE AND TOOLS THAT THEY NEED TO CONFIDENTLY SUPPORT YOUR BUSINESS.

TRAINING LEVEL

UNIT A: INTRODUCTION

• Workload Automation Concepts and Business Challenges

• BMC Control-M Workload Automation Solution Overview

• Solution History and Evolution

• Solution Capabilities

• Design Characteristics

- Terminologies

- Badges & Icons

• BMC Control-M Domains

- Welcome Page

- Planning

- Monitoring

- History

- Forecast

- Tools

§ Configuration Manager

§ Reporting Facility

UNIT B: BMC CONTROL-M ARCHITECTURE

• Overview of BMC Control-M Solution Components

• BMC Control-M Enterprise Manager

• BMC Control-M Server

- Distributed Systems

- z/OS

• BMC Control-M Agents

- Physical

- Remote Hosts

• BMC Control-M User Interfaces

• BMC Control-M Application Plug-Ins

• BMC Control-M Add-Ons

- BMC Batch Impact Manager

- BMC Control-M Forecast

- BMC Control-M Self Service

- BMC Control-M Workload Change Manager

• Operating System Options

• Database Options

• High Availability Options

UNIT C: BMC CONTROL-M INSTALLATION PLANNING

• Required Planning Metrics

• Identifying Components to be Deployed

• Core Components

• Agent and Remote Host Decision Criteria

• Add-On Components

• Application Plug-Ins

• Operating System Selection Criteria

• Physical Versus Virtual

• Database Selection Criteria

• Identifying Business Continuity Requirements

• Identifying Security Requirements

• Identifying Integration Requirements

• BMC Remedy

• BMC Atrium CMDB

• Third Party Tools

UNIT D-1: INSTALLING BMC CONTROL-M ON MICROSOFT WINDOWS

• Pre-installation Requirements

• Hardware Requirements and Sizing Recommendations

• Operating System Configuration and Settings

• Virtual Installation Considerations

• Choosing a Database Application Server

• Installing the BMC Control-M Enterprise Manager

• Installing BMC Control-M Servers

• Installing GUI Clients

• Installing BMC Control-M Add-On Components

• Installing BMC Control-M Server

UNIT D-2: INSTALLING BMC CONTROL-M ON UNIX & LINUX

• Pre-installation Requirements

• Hardware Requirements and Sizing Recommendations

• Operating System Configuration and Settings

• Virtual Installation Considerations

• Choosing a Database Application Server

• Installing Enterprise Manager

• Installing BMC Control-M Servers

• Installing GUI Clients

• Installing BMC Control-M Add-On Components

• Installing Control-M Server

UNIT D-3: INSTALLING BMC CONTROL-M AGENTS

• Pre-installation Requirements

• Hardware Requirements and Sizing Recommendations

• Operating System Configuration and Settings

• Installing on Microsoft Windows

• Installing on UNIX

• Installing on Linux

• Remote Host (Agentless) Configuration

UNIT E: TYING IT ALL TOGETHER – ACTIVATING THE BMC CONTROL-M ENVIRONMENT

• Post Installation Functionality Testing

• Core Components

• Add-On and Application Plug-Ins

• Out of the Box and Third Party Integration

• Building and Scheduling Recommended Administrative Utilities

• BMC Control-M Enterprise Manager Utilities

• BMC Control-M Server Utilities

• Building and Activating Test Workload Schedules

UNIT F: THE BMC CONTROL-M CONFIGURATION MANAGER

• Overview of the Configuration Manager

• Navigating the Configuration Manager

• Reading the Environment and Installed Components

• Identifying Problem Areas

• Using the Configuration Manager

• Starting and Stopping Components and Services

• Control Shell Functions

• Adding and Removing Components

• Setting System Parameters

• Managing the Control-M Enterprise Manager Database

• Administrating Control-M Add-Ons and Application Plug-Ins

UNIT G: BMC CONTROL-M ENTERPRISE MANAGER ARCHITECTURE

• Enterprise Manager Internal Architecture and Subsystems

• Enterprise Manager Configuration Agent

• GUI Servers

• Global Alerts Servers

• Global Conditions Servers

• Gateways

• Forecast Servers

• Add-On Component Related Servers

• Communication and Network Ports

UNIT H: MANAGING THE BMC CONTROL-M ENTERPRISE MANAGER

• Using the Configuration Manager to View and Manage Enterprise Manager

• Managing Windows Services

• Using the Unix/Linux Only “root_menu”

• Additional Utilities

• Backup and Export Tools

• Table, Job, and Calendar Definition Tools

• Ongoing Maintenance Tasks

UNIT I: BMC CONTROL-M SERVER ARCHITECTURE

• Overview of Control-M Server

• Control-M Server Internal Architecture and Subsystems

• Server Configuration Agent

• Core Subsystems

• Communication and Network Ports

UNIT J: MANAGING THE BMC CONTROL-M SERVER

• Using the Configuration Manager to View and Manage Control-M Servers

• Managing Windows Services

• Using the “ctm_menu”

• Configuration Files

• Additional Utilities

• Backup and Export Tools

• Active Environment Tools

• Table, Job, and Calendar Definition Tools

• Resource Management Tools

• Ongoing Maintenance Tasks

UNIT K: BMC CONTROL-M AGENT ARCHITECTURE

• Overview of BMC Control-M Agent

• BMC Control-M Agent internal architecture and subsystems

• Communication models

• Communication and network ports

UNIT L: MANAGING BMC CONTROL-M AGENTS

• Using the Configuration Manager to View and Manage BMC Control-M Agents

• Managing Windows Services

• Using the BMC Control-M Agent Management Utilities

• Configuration Files

• Managing Windows User Credentials

• BMC Control-M Agent Diagnostic Utilities

• Ongoing Maintenance Tasks

• ‘Silent’ Agent Upgrade Options

UNIT M: ‘AGENTLESS’ SCHEDULING - REMOTE HOST AGENTS

• Overview of Remote Hosts

• Communication Models for Remote Hosts

• Secure Shell (SSH)

• Windows Management Instrumentation (WMI)

• Using the Configuration Manager to View and Manage Remote Hosts

• Using the “ctm_menu” to View and Manage Remote Hosts

• Remote Host Diagnostic Utilities

COURSE CONTENT AND LEARNING OBJECTIVES

ABOUT CETAN CORP:

Cetan Corp is an enterprise IT solutions provider specializing in cloud, collaboration and workload automation software and professional services. We help growing, innovative organizations, large corporations and federal agencies achieve meaningful business results using industry-leading tools from Microsoft, Salesforce.com and BMC Software. Cetan Corp is a Native American, Veteran-Owned company, GSA Schedule #GS-35F-163BA. Learn more at www.cetancorp.com.

UNIT N: DATABASES AND SCHEMAS

• Supported Database Platforms and Versions

• Database Utilities and Maintenance Tasks

• General Database Schemas

UNIT O: BMC CONTROL-M ENTERPRISE MANAGER SECURITY

• Overview of the Enterprise Manager Security Model

• Internal Versus Externally Managed Security

• Creating and Managing Groups and Roles

• Defining Users

UNIT P: BMC CONTROL-M SERVER SECURITY

• Overview of the Control-M Server Security Model

• Enabling and Disabling Control-M Server Security

• Creating and Managing Groups and Roles

• Defining Users

UNIT Q: BMC CONTROL-M BUSINESS CONTINUITY

• Use Cases and Importance of Business Continuity in BMC Control-M

• Business Continuity Options for:

• High Availability (HA)

• Disaster Recovery (DR)

• Automated Failover

• Out-of-the-box Failover Solutions and Third-party Solutions

• Configuring Failover and High Availability Solutions

• BMC Control-M Enterprise Manager

• BMC Control-M Server

UNIT R: BMC CONTROL-M OPERATION & PERFORMANCE TUNING

• Reviewing Component Performance and Efficiency via:

• The Configuration Manager

• The Reporting Facility

• Reviewing Database and File System Utilization

• Optimizing Efficiency and Performance via Operational and Tuning Parameters

UNIT S: SECURE SOCKET LAYER (SSL) ENCRYPTION

• Communication Channels in Control-M

• Configuring Secure Communication Between Components

• Between Enterprise Manager & Desktop Client Tools

• Between Enterprise Manager & Control-M Server

• Between Control-M Server & Control-M Agent

UNIT T: BMC CONTROL-M UPGRADE PLANNING

• Decision Criteria for Upgrading

• Identifying Version Migration Requirements

• Upgrade Strategy and Support Options

• Understanding the Upgrade Methodology

UNIT U: BMC CONTROL-M KNOWLEDGE RESOURCES

• Resources Available from within BMC Control-M

• Internal Product Documentation & Videos

• Help Facility

• Context Menus and Field Guidance

• Resources Available on BMC.COM

• Accessing Standard Product Documentation & White Papers

• Reviewing the Knowledge Base

• Opening Cases

• Online Resources

• User Groups and Field Events

Get the most out of your BMC Control-M solution by ensuring faster adoption and full usage. Contact us to discuss ways in which Cetan Corp’s proven Training and Enablement strategies can empower your team to soar to new heights with BMC Control-M. Visit www.cetancorp.com or call 877.423.8260.

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