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    Introduction to BNU

    In this immensely competitive and dynamic world, qualitatively superior education is an

    imperative for success. Over the years, higher education has assumed a pivotal role in

    the development of the required acumen of the students to better equip them to meet

    the emerging challenges. Universities and higher education institutions are thriving

    social and cultural centers with much to offer students of any age, nationality or social

    background. A modern university aims to provide its students with a wide array of

    courses and degrees to choose from, according to their embedded career interests and

    aptitudes. At Beacon house National University (BNU), we offer our students broad-

    based education in which a student studies a variety of different subjects in order to

    gain a better working knowledge of the world around him or herself, thus preparing them

    for lifetime of opportunities and challenges.

    BNU is the first Liberal Arts University of Pakistan. Chartered by the Government of

    Punjab, the BNU was established in 2003 for the purpose of imparting education with

    modern and rational course content while ensuring that the history and culture of

    Pakistani society are respected. BNU is planned as a non-profit, private university

    disseminating learning and encouraging research in diverse areas where the essential

    focus of the programs offered has been determined by the type of the work force

    identified for the future economic, business, academic, cultural and technological

    advancement of the country. As such, BNU offers students a range of subject areas

    which are of immense relevance to the countrys economy.

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    Over the years, Liberal Arts education has assumed a vital role. One armchair

    philosopher once said, "When the only tool you have is a hammer, you tend to see

    every problem as a nail." All knowledge is one, a unified wholeness, and every field of

    study is but a piece or an angle or a way of partitioning this knowledge. Thus, to see

    how one's chosen area fits into the whole, to see the context of one's study, we at BNU

    believe, liberal education is not merely desirable, but necessary.

    The diverse body of knowledge that a student gains at BNU, together with the tools of

    examination and analysis that one learns to use, will enable him or her to develop

    opinions, attitudes, values, and beliefs, based not upon authority or ignorance, whim, or

    prejudice, but upon ones own worthy evaluation of argument and evidence. We foster

    the development of an active engagement with knowledge, and not just the passive

    reception of facts.

    At BNU, the knowledge disseminated will help you learn new subjects by one of the

    most common methods of learning--analogy. As George Herbert noted, people are best

    taught by using something they are familiar with, something they already understand, to

    explain something new and unfamiliar. The more you know and are familiar with, the

    more you can know, faster and more easily. Many times the mind will create its own

    analogies, almost unconsciously, to teach itself about the unfamiliar by means of the

    familiar. The education at BNU creates an improvement of perception and

    understanding.

    This is done by a number of unique, innovative practices at BNU:

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    An academic format which encourages the student to read across the curriculum

    allowing for cross registration in courses offered at Schools other than the one

    the student is registered in. These courses may be taken as minors or electives.

    The University underscores the importance of the creative and performing arts

    which form an integral part of any liberal arts education. Open workshops and

    seminars are offered where students interact with scholars and practitioners of

    international repute.

    Each student works with an academic adviser who helps design a program of

    study most suited to the individual students talent and is also available for

    personal guidance throughout the students stay at the University.

    A system of education in which students learn in small, interactive class

    sessions.

    A system of student evaluation based on frequent written assignments and

    research projects rather than a traditional method of examination.

    At Beacon house National University, education is enriched through a free exchange of

    ideas and debate which is expertly guided by qualified faculty. Most courses are

    intensive and year long in which students are encouraged to question assumptions,

    listen to diverse opinions and challenge convention. This strategy is further developed

    through disciplined and motivated work on the students part and the evaluation of

    individual progress through written reports and ongoing interaction between students

    and teachers.

    The University is fully cognizant of the fact that the formative years of a young adults

    life i.e. the years spent at university must be enriched through a variety of experiences,

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    both within and outside the classroom. Study tours therefore, form a regular feature of

    University life and serve as a means of research and exposure to life in other regions of

    the country and varied socio-economic groups.

    BNU is a non-profit, apolitical, non-sectarian, equal-opportunity institution offering

    undergraduate and graduate programs in modern disciplines, many of which are not

    offered anywhere else in Pakistan.

    Mission Statement:

    BNU's mission is to promote the Liberal Arts education in Pakistan. It wants to create

    liberal space where students from different school of thoughts can learn values

    prevailing within different cultures.

    Mission of BNU is to carry out career oriented, financially viable vertical and horizontal

    expansion of the schools to deliver quality education with the support of distinguished

    faculty and through improvement in quality of student intake. Schools also aims at

    making significant research contribution associated with the most pressing issues at

    local and national level in Pakistan.

    Vision Statement

    The vision of BNU is to produce graduates who can compete academically, technically

    and professionally with the best in the country.

    Objectives

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    We want to provide an opportunity for students to enhance their personal and

    professional development through highly supportive academic atmosphere so

    that they are in a position to play leadership role in economic management and

    resolve critical public policy issues of the country.

    BNUs objective is to provide liberal arts education, to promote an understanding

    of diverse cultural foundations while stimulating social responsibility.

    We in vision to be a world class liberal art university. And we want to protect and

    extend the liberal art

    We want improved access to be in academic environment.

    We also want to become the institute with original features.

    We aim to get comprehensive support from the entire stacks holder.

    BNU aims to create a magnetic attractiveness together stack holders under one

    roof.

    1. Corporate mission and objectives

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    The mission statement of BNU is giving clearly guide to the product market because as

    BNU's mission is to promote the Liberal Arts education in Pakistan and BNU is creating

    liberal space in the environment, so people who come to BNU feel free and they have

    liberty in doing whatever they want to do in their respective field of interest which makes

    them professionals and expert afterwards. In this manner one (Product-market) can

    have a clear idea about the organization at the time of selection this is because the

    Product market is clear what mission statement provided.

    The objectives have been established for the organization as mentioned in the report,

    considering the goals of organization as together and the different schools and institutes

    prevail within the organization. So collectively they tend towards the objectives of the

    organization.

    As BNU has different schools and each having its own management team which deal

    with their issue or problem then there is a top management committee who reviews the

    performance of all schools and institutes before and at the end of each semester (semi

    annually) either it is progressing towards the objectives or not.

    Corporate strategies are essentially about what the business wants to achieve and how

    those corporate objectives are to be achieved. As the nonprofit organization

    (Foundation) BNU is achieving career oriented, financially viable vertical and horizontal

    expansion of the schools to deliver quality education in a liberal environment as defined

    in their objectives.

    As within the educational industry there is a potential in market to grow in the Liberal

    arts education and until now BNU is focusing on quality to attracts the students which

    will help in availing the opportunity of growth.

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    Corporate strategic planning is about formulating, implementing, and monitoring the

    operational or tactical plans to achieve interim objectives. Chief marketing executive is

    contributing in corporate strategy by leading four different departments, named as

    Public 0relation, external relation, fund raising and student affairs & activity.

    2. Business composition and strategies:

    BNU is segmenting its market on the basis of psychographic variable as in this it target

    its customer according to their personality and BNU is offering different courses for the

    different type of personalities. And the product market of BNU is as follow:

    1. School of liberal Arts and Social sciences

    2. School of visual Arts and design

    3. School of fine Arts

    4. School of Architecture

    5. School of Education

    6. School of computer and information technology

    7. School of media and mass communication

    Two Institutes

    1. Institute of psychology

    2. Institute of public policy

    All of above schools and institution has its own strategic planning unit and management

    team that is responsible for the basic organization function.

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    At BNU each planning unit has product market attractiveness because it has well known

    personalities of their particular field. And they are serving on the designation of Board of

    Governors, board of trustees, management, Deans and permanent faculty members.

    Develop Strategy is a plan of action resulting from strategy or intended to accomplish a

    specific goal of the organization in this manner each planning unit of BNU is developing

    its strategy so that each planning can meet the overall objectives of BNU.

    Each planning unit has a strategic plan for the achievement of their objectives,

    accomplishment of the academic excellence, for the identification in market and for

    achieving the Objectives of BNU.

    As marketing department has sub department under it:

    1. Public relation office

    2. External relation office

    3. Fund raising office

    4. Student affair and activities

    So according to the requirement of each planning unit, it may assign responsibilities to

    marketing department for example at the time of admission public relation office is given

    task for admission campaigns, for the promotion of media and mass communication

    student affairs and activates is given task for organizing events.

    3. Marketing strategy

    3.1 Strategic planning and marketing

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    The longer and annual strategic marketing plan has been developed like, for long term

    vision for 2020 it has aimed to reach 3000 students, expanding the educational offering

    horizontally and vertically.

    In marketing department, Public relation office, External relation office, Fund raising

    office, Student affair and activities has specifically assigned responsibilities as per their

    given objectives.

    Marketing structure is in decentralized form, where every sub-department is given

    different targets as per their expertise in given time period to achieve market plan of the

    organization and they are doing very well by attracting new students, donor agencies,

    government authorities, national and internals linkages by implementing marketing

    plans.

    3.3 Market target strategy.

    As The target market of BNU is students who like liberal space to learn and want to

    explore themselves and in this manner BNU is targeting clearly this type of students by

    offering different specialization in different schools and in institute as name mentioned in

    business composition of BNU and all schools having their own objectives or planning to

    achieve, which are directly for the establishment of liberal arts university.

    As BNU is market leader in liberal Arts education and it really knows about the market

    demand and specially about its competitors because each of its schools and institute

    competing with a complete universities or colleges like Kinnaird college, National

    college of arts, FC college, Lahore school of economics and Government university

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    Lahore and these competitors are threats also for BNU and when we talks about the

    opportunities then As within the educational industry there is a potential in market to

    grow in the Liberal arts education and until now BNU is focusing on quality to attracts

    the students which will help in availing the opportunity of growth.

    BNU doesnt need any repositioning or any exit from market because as per saying of

    CME all of planning units is doing well and in future they will grow definitely.

    3.4 Objectives

    The objectives of each planning unit are established for each target market and

    objectives are consistent with the planning on the basis of available resources and they

    are realistic as well because they are working according to the environment.

    The performance of marketing department (in form of promotion by conducting different

    activities) is available to monitor planned and actual progress. The plan performances of

    BNU will be its defined objectives and actual will be what really they are getting from

    market.

    There is no gap exist between planned and actual result as they are market leader in

    liberal education so they are getting what they plan or desire.

    3.5 Marketing program positioning strategy.

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    BNU having an integrated positioning strategy on the basis of its product, channel and

    price like In product it is having liberal education because BNU encourages liberal arts

    critically and in Channel it is having well known personality in faculty and in the

    designation of dean who drive peoples at BNU and likewise it is offering courses on low

    prices then other universities and also offering scholarships on the need and merit

    basis. And these are consistent with their objectives.

    As the BNU is a foundation and Supported By well known peoples who are having

    strong financial background to donate so BNU has adequate resources to carry out the

    marketing program and which can be properly utilized for the marketing and advertising

    purposes. From the promotion budget most of the part used to create awareness

    among the students about the uniqueness of the product, features and benefits which

    make students to perceive about product and about to take some action.

    The allocation of various marketing mix component (Product, Place, Promotion and

    price) is average in term of expected accomplishment because the marketing team

    using these component to meet their objectives.

    The effectiveness of the marketing programs By BNU is appraised on the semiannually

    by management board to check either it is working according to defined objectives or

    not.

    4. Marketing program activities

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    4.1 Product strategy

    As BNU having different schools in its product line and each of school is helping in

    gearing the BNU to fulfilling its need and preferences according to the each product

    market. As they design their objectives to provide social agents to market through liberal

    education, on which their product line performing best to attain their market objective.

    BNU is using unique branding strategies to brand itself as in unique branding you brand

    yourself by bringing something unique in your product and to make yourself different

    from your competitor and in this manner BNU is providing liberal education for branding

    as it is clear from its slogan an emerging world class liberal arts university.

    Product positioning is about making your product image in your target customers mind

    and here BNU is positioning its product by differentiation on the basis of liberal arts

    education.

    In BNU each school have its own management for making decision independently.

    Any type of addition, modification and deletion is not required, because product line of

    BNU is doing well and the performance of product mix is evaluated on semiannual

    basis.

    4.2 Channel of distribution Strategies

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    BNU is Following vertical Coordinated for its Distribution Strategy as the Product of

    BNU is education and it is providing it on the basis of different channel which are

    Campus, faculty, IT labs, auditorium and library and these all channels are appropriate

    for each product market.BNU has two main campuses in Lahore and student can

    access channels of distribution easily from campuses.

    As above mention BNU using the decentralization structure for its management so that

    each channel of distribution carry out their assign function in well prescribed manner.

    4.3 Price Strategy

    Generally BNU is following Value based Pricing methods because BNU is giving more

    benefits on the low cost and making the students satisfy in each product market.

    As BNU is working as a nonprofit making organization the pricing is not playing an

    important role while setting price because they having numbers of donor from whom

    they get finance.

    BNU is not positioning itself on the basis of pricing infect it is positioning itself on the

    basis of quality.

    BNU compete with its competitor on the basis of its services rather than price. But BNU

    is offering need or merit basis scholarship for promotion or to position itself.

    There is only logic behind setting low price is that BNU wants to give maximum benefit

    to its students at low cost.

    4.4 Advertisement and sale promotion strategies

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    Advertisement and promotion is a process that allows an organization to concentrate its

    limited resources on the greatest opportunities to increase sales and achieve a

    sustainable competitive advantage. And the objectives of BNU for promotion are to

    establish brand identity, to increase numbers of students and to increase market share.

    The creative strategy used by BNU in advertisement and promotion is consistent with

    positioning strategy.

    BNUs current promotion campaigns are on print media because it is cost effective for

    organization and for students as well and BNU choose this media for promotion

    because they are using reach strategy.

    4.5 Sales Force strategies.

    The role and objective of personal selling in the market positioning strategy clearly

    specified and understood by the sales organization, like sales of prospectus, interacting

    with students at the time of admission. Sales force may be considered as the people in

    the public relation office. Numbers of people are adequate as per the requirements of

    sales of prospectus and admission accessories. Creating the image of the service they

    are providing to the current students and new students to get admission here.

    5. Implementation and management.

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    A performance gap is the difference between the actual or present performance and the

    optimal or future performance. BNUs actual performance can be measured through

    their market share and their desired market share as the vision of BNU 2020 has much

    enough time to reduce the gap between actual and desired performances

    Implementation of plans being doing well in marketing but not in the finance point of

    view as BNU is facing operational deficit in the current period of time. As new campus is

    being constructed and need more and more funds to be utilized in the expansion of

    campus but need to identify the lack of strategies so can overcome the operation deficit.

    Control is the way that we catch failures in implementation or strategy. The organization

    may have implemented poorly, set the wrong marketing mix, aimed at the wrong target

    market, or done poor initial research. Control is not a singular thing but a host of tools

    for making sure that the company is on track. The tools fall under four types of control

    shown here

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    Types of marketing control

    5. Budget Allocation

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    Type ofControl

    PrimeResponsibility

    Purpose of Control Approach

    I. Annual-plan control

    Topmanagement;middlemanagement

    To examine whether the plannedresults are being achieved

    Sales analysis Market-shareanalysis Sales-to-expenseratios Financial analysis Market-basedscorecard analysis

    I I.Profitabilitycontrol

    Marketingcontroller

    To examine where the companyis making and losing money To evaluate and improve thespending

    Profitability by: Product Territory Customer Segment Trade channel Order size

    III.Efficiencycontrol

    Line and staffmanagement;marketing

    controller

    Efficiency and impact ofmarketing expenditures

    Efficiency of: Sales force Advertising Sales promotion

    Distribution

    IV. Strategiccontrol

    Topmanagement;marketingauditor

    To examine whether the companyis pursuing its best opportunitieswith respect to markets, products,and channels

    Marketingeffectiveness ratinginstrument Marketing audit Marketingexcellence review Company ethicaland socialresponsibility review

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    Total budget allocated = 100, 00,000

    Reserve = 10% of the total amount = 10, 00,000

    Budget available for use = 90, 00,000

    20% for operational deficit

    50 % of total budget on following:

    o TEDx BNU

    o Bestival session 02

    o Fashion show

    o Tele film

    o Exhibition media culture and visual arts

    o National Meet up on Liberal arts

    12 % for print add in Dawn news & Jang

    8 % Publications or BNU

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    7. Recommendations

    Shifting of students from city campus to Tarogil Campus as city campus is

    congested

    Even thought their vision is to increase quantity until 2020 but as per the growth

    in educational sector it may increase the number of students as well.

    Sport activities seems to be less over there it may increase those activates like

    conducting competitions

    More events like Bestival form more promotion of concept it is working on

    working

    Better and modern functioning of training and development department and It

    must prepare the faculties for the upcoming challenges and threats in the

    education industry.

    Better financial plane to overcome the operational deficit in the organization

    More kind of BTL activates as suitable for the institution like BNU.

    It should also build campus in other city of Pakistan.