Board Meeting Briefing Book

Thursday, September 20, 2018 9:00 a.m. – 11:00 a.m.

Philadelphia Works One Penn Center at Suburban Station 1617 JFK Boulevard, 13th floor Philadelphia, PA 19103

Philadelphia Works, Inc. Board Members

William Strahan Chair of the Board Comcast Cable Communications

Daniel K. Fitzpatrick Vice Chair of the Board Citizens Bank of PA, NJ and DE

Regine Metellus Treasurer of the Board University of Pennsylvania

Patrick J. Eiding Secretary of the Board Philadelphia Council AFL-CIO

Michelle Armstrong School District of Philadelphia

Nolan N. Atkinson, Jr. Office of Mayor James F. Kenney

Steven Scott Bradley Bradley & Bradley Associates Inc.

Shari Brightful PA Office of Vocational Rehabilitation

Manny Citron Deputy Chief of Staff Mayor’s Office of Labor

David Crossed Navigate

Harold Epps Commerce Department

Cheryl Feldman District 1199c Training & Upgrading Fund

Beatriz Mirabal Garces Garces Dental Group

Donald Generals Community College of Philadelphia

Peter Gonzales Welcoming Center for New Pennsylvanians

Ed Grose Greater Philadelphia Hotel Association

Sheila Ireland City of Philadelphia Office of Workforce Development

Frank Jiruska PECO Energy Company

John W. Lasky Temple University Health System

Richard Lazer Office of Mayor James F. Kenney

Gabriel Mandujano Wash Cycle Laundry, Inc.

James Nichols PA Bureau of Workforce Partnership and Operations

Joseph Parente KPMG LLP

Orla Pease Urban Engineers

Norma Romero-Mitchell Benefits Plus Consulting Group

John L. Stahl III International Association of Heat and Frost Insulators and Allied Workers IAHFIAW JAC (LU14) Training Center

Peter Tubolino Siemens Building Technologies

Thomas Tyler The EF Precision Group

Esteban Vera , Jr.Laborers’ Local #57

Christina Wong ESM Productions

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Philadelphia Works Board Meeting

September 20, 2018 │ 9:00 – 11:00 A.M. Location: Philadelphia Works, 1617 JFK Blvd, 13th floor, Philadelphia PA, 19103

Presiding: William Strahan, Chair

Agenda

Welcome and Special Reports

I. Opening Remarks & Consent Agenda William Strahan • Philadelphia Works Update (p. 3-9) • Board Meeting Summary, June 21, 2018 (p. 10-14) • Committee Meeting Summaries (p. 15-30)

II. CEO Report H. Patrick Clancy • CEO remarks

Committee Reports / Actions

I. Board Development Richard Lazer • Committee Update

II. Employer Engagement & Workforce Strategies Committee Heloise Jettison

• Committee Update

III. Finance Committee Regine Metellus • Committee Update • ACTION: Approve financial Statements for the Year-Ended (p. 31)

June 30, 2018 and Month Ended July 31, 2018 of FY19

IV. Human Resources Committee Norma Romero-Mitchell • Committee Update

V. One-Stop Operator Standing Committee Heloise Jettison

• Committee Update

VI. Research & Policy Committee Meg Shope Koppel • Committee Update

VII. Youth Standing Committee Daniel Fitzpatrick

• Committee Update

VIII. Adjournment William Strahan

Board Meeting Briefing Book

September 20, 2018

Table of Contents

Meeting Agenda ...................................................................................................... i

Consent Agenda ...................................................................................................... 1

Philadelphia Works Update .................................................................................... 3

Workforce Development System-wide Highlights ................................. 3-5

New Business ......................................................................................... 5-7

Youth System Highlights ........................................................................ 7-9

Board and Committee Meeting Summaries ................................................... 10-30

Action Item ........................................................................................................... 31

Workforce System Quarterly Summary Report .............................................. 35-96

Consent Agenda Items

Overview The following items are on the Philadelphia Works Consent Agenda for September 20, 2018:

Philadelphia Works Update (p. 3)

June 21, 2018 Board Meeting Summary (p. 10)

Committee Meeting Summaries and Reports for this Quarter (p. 15)

Items on the Consent Agenda will not be discussed unless requested by a Board member. The following is a brief overview of each item.

Philadelphia Works Update This report highlights efforts and progress during the quarter. More details on the information and initiatives outlined in this report, as well as other efforts in which the Board is engaged, can be found in other sections within the board meeting briefing book, or are available at www.philaworks.org.

Meeting Summary: June Board Meeting The Board is being asked to approve the draft meeting summary from the June 21, 2018

Committee Meeting Summaries The Board is being asked to approve the committee meeting summaries included in today’s board briefing book.

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Philadelphia Works Update

Prepared for the Philadelphia Works Board September 20, 2018

Updates in this Report

Workforce Development System-wide Highlights

New Business

Youth System Highlights

Workforce Development System-wide Highlights

Industry Partnership Name Change and Rebranding

During the strategic planning process, the Industry Partnership (IP) identified the need to rebrand to accurately reflect its evolving purpose, values, and members. This effort was aligned with the Commonwealth of Pennsylvania’s launch of Next Generation Partnerships. The IP engaged the services of marketing firm “Brandthumb” to begin building a marketing platform that would include:

• selecting a new name for the partnership• developing a logo to build awareness• developing messaging/marketing platforms i.e., website, social media presence, and collateral

materials• incorporating value propositions

The IP Marketing Committee was provided with a series of suggested next steps to achieve the goal of ensuring the brand created for the partnership would be attractive with a balance of where the partnership is today and will be in the future.

On March 9, 2018 the partnership adopted the name The Southeastern Pennsylvania Manufacturing Alliance along with a new logo and tagline.

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Read to Succeed Literacy Initiative

CEO H. Patrick Clancy attended the Read to Succeed press conference. Founded by the Honorable State Senator Vincent Hughes, Read to Succeed is a successful and impactful summer literacy program designed to

strengthen the reading skills of first to third graders. Philadelphia Works collaborated with the Office of State Senator Vincent Hughes, the School District of Philadelphia, the Mayor’s Office of Education, Wills Eye Hospital, Children’s Hospital and a committed group of certified teachers who volunteered their time to this worthwhile project. To read more about this project, please see the Youth System Highlights.

Teachers in the Workplace

In March, Governor Wolf announced the availability of Teacher in the Workplace grants to connect classrooms and businesses helping schools prepare students for the changing 21st-century economy. All programs include development of partnership and initiatives to align business, education and community organizations to implement Teacher in the Workplace opportunities; on-site learning in one or more workplace environments; and time for the educator to connect workplace skills into their curriculum and classroom instruction. There were six Teacher in the Workplace projects awarded in Philadelphia in partnership with the following agencies: District 1199c Training and Upgrading Fund, Energy Coordinating Agency, Legacy Pathways LLC, New Foundations Charter School, Philadelphia Education Fund, and Philadelphia Federation of Teachers Health & Welfare Fund. Employers are from the Science Technology Engineering and Math (STEM), additive manufacturing (3D printing), and healthcare industries. All programs began activities including but not limited to recruitment, orientation, and/or externship programming (see pictures on the next page).

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New Business

Boeing OJT 2.0 Grant

The Southeastern Pennsylvania Manufacturing Alliance (SEPMA), managed by Philadelphia Works (PWI) recently received a $112,000 grant from the National Fund for Workforce Solutions, Boeing Corporation, and Job Opportunity Investment Network (JOIN).

The purpose of the grant is to reposition 40 low-skill, low-wage individuals into skilled manufacturing jobs, earning family-sustaining wages over the next two years. The grant will address employer needs by providing technical assistance and wage subsidies for customized, employer- sponsored, on-the-job and incumbent worker training opportunities, through its project Boeing OJT 2.0.

Boeing OJT 2.0 will build upon the SEPMA’s record for engaging manufacturing employers and providing workforce development services to solve their specific business problems. This grant will support career pathways for non-traditional workers in the manufacturing industry through on-the-job and incumbent worker training with participating SEPMA employers. The grant funds will also facilitate permanent job placement and credential attainment aligned with the training experience.

SEPMA, through the PA CareerLink® Philadelphia will target career seekers and incumbent workers

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recruitment from community-based organizations with demonstrable track records for serving targeted populations and producing individuals with skill sets demanded by Philadelphia Works employer partners, including but not limited to: PA CareerLink® Philadelphia centers and its EDSI manufacturing boot camp; the School District of Philadelphia; Community College of Philadelphia; and Philadelphia Technician Training Institutes. SEPMA will provide additional funds and in-kind match totaling over $75,000.

This is the second grant SEPMA has received from the National Fund, Boeing and JOIN.

Implementation of Goal4It!TM

A major aspect of the EARN Redesign has been the shift to a customer-focused model. To deliver services that focus on the individuals we serve; we need to have a strong understanding of their employment and personal goals. Philadelphia Works is working in partnership with Mathematica Policy Research to implement Goal4It!™, a science-informed approach to achieving economic independence, into the PA CareerLink® Philadelphia system.

Goal4It!™ is a process that helps individuals learn how to set meaningful goals, break them down into manageable steps, develop plans to deal with setbacks, and regularly review progress. The aim of this process is to improve outcomes for our customers by reducing external sources of stress, strengthening core life skills, and creating responsive relationships within the family and beyond.

A select group of staff from the PA CareerLink® Philadelphia system received training in the approach and are piloting these services with EARN customers. Staff are receiving support through weekly conference calls, observations and coaching, and follow up training. Staff experience and feedback will help to develop the larger rollout of this model and customize how these tools fit into our workforce system. This model will also be integrated into WIOA services.

The staff reported a positive response to this new model and is excited to continue assisting their customers to achieve their goals in a more effective way.

Opioid Epidemic

The U.S. Department of Labor awarded The Commonwealth of Pennsylvania $4,999,999 in National Health Emergency (NHE) Dislocated Worker Demonstration grant funding to address the opioid crisis. As a sub-recipient of this award, Philadelphia Works was awarded $2,000,789.

The goals of the NHE grant is to test innovative approaches to address the economic and workforce-related impacts of the opioid epidemic; provide training and support activities to dislocated workers (including displaced homemakers), new entrants in the workforce, and incumbent workers, including individuals in these populations who are or have been impacted by the opioid crisis; provide training that builds the skilled workforce in professions that could impact the causes and treatment of the opioid crisis, including addiction and substance-abuse treatment, mental health, and pain management.

In partnership with the Philadelphia Department of Behavioral Health and Intellectual Disability (DBHIDS), District 1199C Training & Upgrading Fund, JEVS Human Services, and Jefferson Hospital, Philadelphia Works will implement a multi-pronged workforce strategy with the goal of reducing the opioid use disorder and the resulting mortality rates from overdoses which is now Philadelphia’s leading cause of death.

This grant will support the City of Philadelphia’s plan to address the opioid public health crisis through four strategies. One will provide a supported employment model that embeds vocational rehabilitation and career services within substance abuse treatment facilities. A second will deliver additional training for 300 clinicians

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in hospital Emergency Departments (ED) as well as inpatient settings. A third, will develop community training programs for organizations in communities affected by the opioid crisis to better serve their constituents, educate their members, and direct eligible patients to treatment. Finally, additional training will be offered to entry-level peer recovery specialists and direct frontline support professionals who are responding to the opioid crisis happening throughout the City of Philadelphia.

Social Innovation Fund – Pay for Success Social Finance Technical Assistance Award

Philadelphia Works, along with our partners, the Federal Reserve Bank of Philadelphia and Comcast Corporation, received a Technical Assistance Grant from the University of Utah as a sub-grantee for Social Innovation Funds Fee-for-Service Programs. Our project will test a Pay-for-Success service model in the public workforce system. This public–private partnership will eliminate risk to the employer during training and initial work experience until the worker becomes productive in their job. The focus will be to train under-employed and unemployed residents at risk of losing their job to automation and who have the appropriate skills to enter the IT training program. We will test the concept of reaching Return on Investment (ROI) before hire into a full-time permanent job. When the ROI productivity is reached, the employer will pay a “fee” for the trained worker to Philadelphia Works and hire the worker as a full-time permanent employee. Social Finance will provide guidance and technical assistance to develop the program details for cost structure, employer of record, and how to calculate the ROI point that triggers payment. This model is an innovation in making the public workforce system attractive to private sector employers by reducing constraints often associated with hiring from the American Job Centers.

Youth System Highlights

Summer Youth Employment 2018

Philadelphia’s 2018 Summer Youth Employment activities successfully completed. Throughout June, July, and August, youth and young adults ages 12 to 21 years old participated in opportunities including career exposure, service learning, work experiences and/or internships across the city. Philadelphia Works, in collaboration with Philadelphia Youth Network (PYN), and other system partners, are working to finalize the total number of youth and young adults who participated and completed their summer work experience opportunity. The totals will be reported next quarter.

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On July 26 and July 31, PYN hosted the annual WorkReady Celebrations Tour to display summer programming models, share participants’ experiences and achievements. To read more details about the Celebrations Tour, please visit: https://www.pyninc.org/news/read/10196 and follow us on twitter @Philaworks to keep up with news and events.

Philadelphia Works along with hundreds of employers across the region hosted youth employment opportunities this summer. Philadelphia Works employed seven interns from July 9 to August 17. Several departments hired an intern to support special projects. The group also completed a team project (presentation pictured below) where they were social media consultants for the organization and had to present their findings. Interns worked a total of 120 hours including attending weekly professional development sessions.

As an investor in youth employment, Philadelphia Works and partners supported multiple summer opportunities. This year Philadelphia Works supported an internship pilot project in partnership with the Office of Senator Hughes, EDSI, and the School District of Philadelphia. Over 40 youth and young adults were placed in internships with the Read to Succeed literacy initiative. Read to Succeed is a summer literacy program designed to:

• strengthen the reading skills of first to third graders;• prevent students from losing skills in between school years; and• support the growth of reading levels by giving students 80 hours of literacy instruction during the

summer.

Certified teachers facilitated instruction while youth and young adults served as tutors during this internship opportunity at twelve sites across Philadelphia. The goal of this project was to provide youth, specifically

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current college students, with summer internship opportunities to help develop soft skills, connect to mentors and professional support, and introduce youth to career pathways while simultaneously enhancing the literacy skills of younger youth.

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Board Meeting Summary Thursday, June 21, 2018 | 9:00 – 11:00 A.M.

Co-chair: Daniel Fitzpatrick

Chair Welcome Mr. H. Patrick Clancy, President and CEO of Philadelphia Works, called the meeting to order at 9:10 a.m. Mr. Clancy acknowledged Board member Mr. Thomas (Bud) Tyler’s attendance via conference. Mr. Clancy introduced Mr. Richard Lazer who announced the first item on the agenda, the Philadelphia Works’ CEO Report.

Mr. Clancy introduced Mr. Daniel Fitzpatrick, Co-chair, and established that approval of the consent agenda was held awaiting his arrival. MOTION was made by Mr. Fitzpatrick to accept the Consent Agenda, Board Meeting Minutes from March 15, 2018, and Board Committee Summaries. ACTION: all items were approved unanimously.

CEO Report Mr. H. Patrick Clancy announced grant awards totaling $551,700 from the PA Department of Labor & Industry and the National Fund for Workforce Solutions. Mr. Clancy informed that the following additional funding applications are still pending approvals: National Opioid Crisis Grant; Support for Communities; Roots to Re-entry.

Mr. Clancy provided an overview of Philadelphia Works’ activities. Some highlights included: Penn Assist I program with 76 percent placed in apprenticeships. Recruitment is underway for Penn Assist II with literacy skills an entrance requirement. The Teacher in the Workplace program recruitment is progressing. Board member, Ms. Michelle Armstrong, commented that potential employees were found through the PA CareerLink® Philadelphia and Work Ready programs for health and construction trades teaching jobs in Philadelphia schools. The candidates are industry professionals seeking to transition into teaching.

Mr. Clancy noted, Philadelphia Works has contracted with organizations for analysis, redesign and evaluation that include EARN and WIOA programs, websites (Philadelphia Works and PA CareerLink® Philadelphia), marketing materials and staff capacity training.

Mr. Clancy reported that Joint Investment Programs will provide additional funds for training: Urban League $50,000; Peirce College $50,000 and EDSI $250,000.

Workforce & Economic Development Committee and Employer Engagement Sub-Committee: Mr. Clancy explained, the consensus of Board members directly involved in the committee and sub-committee agreed that their tasks were redundant and advised combining the standing committees. Ms. Heloise Jettison, Chair of the Employer Engagement Sub-committee, made the recommendation to the board for the committees to merge. MOTION was made by Mr. Lazer to approve a change in the standing committees thus combining them to form the newly created Employer

ATTENDANCE

MEMBERS: Michelle Armstrong Nolan Atkinson Steven Scott Bradley Manny Citron Harold Epps Daniel Fitzpatrick Dr. Beatriz Garces Dr. Donald Generals Peter Gonzales Ed Grose Diane Inverso Frank Jiruska Rich Lazer Jim Nichols Orla Pease Norma Romero Mitchell John L. Stahl III Peter Tubolino Thomas (Bud) Tyler (via conference) Christina Wong

REGRETS: Shari Brightful David Crossed Patrick Eiding Eden Kratchman John Lasky Gabriel Mandujano Regine Metellus Joseph Parente William Strahan

GUESTS: Yolanda Allen John Colborn Waverly Coleman Michelle Derr Roe Falcone Heloise Jettison

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Engagement and Workforce Strategies Committee. ACTION: the motion was approved unanimously.

Philadelphia Works’ Investment Strategy for PY 2018: Mr. Clancy presented the Philadelphia Works Investment Strategy for Program Year 2018 (FY 2019): Projected budget of $44,304,808 (funding sources: TANF Award, $31,331,768; Additional TANF Performance Funds, $2,074,721; WOIA, $9,750,794; WIOA Carryover, $1,147,525.)

Mr. Clancy explained the funding process. The federal government’s Department of Labor and Department of Health and Human Services appropriate funds to Pennsylvania’s Departments of Labor & Industry and Department of Human Services. Philadelphia Works status as the City’s designated workforce board is why the organization receives State funding. WIOA and TANF are federal government programs that control the funding.

Mr. Clancy stated Philadelphia Works allocates the budget to: training services; the four PA CareerLink® Philadelphia centers; the Cross-Center; and, special employment services contractors.

Ms. Jettison noted, Mr. Clancy previously presented to the Employer Engagement and Workforce Strategies Committees committee an in-depth overview of the Investment Strategy for Fiscal Year 2019. She stated the committees have a clear understanding of what is being put forth. The committee recommended that the Board approve the Philadelphia Works Investment Strategy for Fiscal Year 2019. MOTION: was made by Mr. Lazer to approve the Philadelphia Works Workforce Investment Strategy for FY2019. ACTION: the motion was approved unanimously.

Jason Probst Alex Styer Chekemma Townsend Catie Wolfgang

STAFF: H. Patrick ClancyBarbara AllenEleanor AveryPatrick BayerPatricia BlumenauerJo-ann FawnsMarianne FuccioSue HoffmanMichael JoynesSusan KirbyJoseph KozlowskiKimberly McCaffreyHai NguyenJeanne O’BrienDale PorterMeg Shope KoppelChloe TippinsBethany Watzman

Research and Policy Committee Dr. Meg Shope Koppel presented the Advanced Manufacturing Layoff Strategy that promotes incumbent worker training for employees in the manufacturing industry. She cited how in Philadelphia, 6,000 manufacturing workers will retire in the next decade. The retiring workers must be replaced, and the work they do will need to be differently skilled. The Advanced Manufacturing Retention/Layoff Aversion Strategy is a response to research regarding such changes. State officials have expressed their concern about struggling industries. They are open to us proposing strategies to help industries as a whole rather than focusing on a specific employer who is having a problem.

Dr. Shope Koppel added the manufacturing strategy we propose, explains how the industry is struggling and what is needed to keep moving forward. The strategy was proposed to the Employer Engagement and Workforce Strategies Committees, who provided positive feedback. In conclusion, Dr. Shope Koppel requested the board accept this industry-wide strategy that will allow us to use mixed funds to increase incumbent worker training in the manufacturing industry. Ms. Jettison recommended a motion for Board approval. MOTION was made by Mr. Lazer to approve the Advanced Manufacturing Retention/Layoff Aversion Strategy. ACTION: the motion was approved unanimously.

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Finance Report Mr. Dale Porter presented on behalf of Regine Metellus. Mr. Porter reported the Financial Statements for the period ended March 31, 2018; the proposed Operating Budget for Fiscal Year 2019; and, contracts in excess of $3 million. Mr. Porter explained the operating budget represents a consolidation of the administrative and programmatic initiatives of the five business units within Philadelphia Works. The total revenue is projected at $61,163,100. The budget describes revenue sources for FY 2019 with comparisons to FY 2018. The FY 2019 TANF Adult funding is level when compared to FY 2018; WIOA Adult and Dislocated Worker allocations are up 18 percent and 15 percent respectively; and, WIOA Title I Youth allocation has increased 15 percent when compared to FY 2018. All TANF and WIOA allocations are final. The budget anticipates a level funding estimate for TANF Youth, with carryover estimates for other fundings.

Mr. Porter listed the contracts in excess of $3 million and explained that the contracts are currently under negotiation; therefore, the numbers are not final but represent a range of expectation.

Mr. Fitzpatrick asked for a motion to approve the three items presented by Mr. Porter. MOTION was made by Mr. Lazer to approve the Financial Statements for the period ended March 31, 2018; the FY 2019 Operating Budget; and, Proposed FY 2019 Contracts in excess of $3 million. ACTION: the motion was approved unanimously.

One-Stop Operator Sub-committee Ms. Jettison stated Eckerd Connect is the One-Stop Operator for Philadelphia Works. Eckerd, based in Florida, provides workforce services for youth and adults. The role of the One-Stop Operator is to coordinate partner services at the PA CareerLink® Philadelphia system and to provide a more efficient system.

Forty of the 40 MOUs, developed by partners, are approved and signed. Deliverables for next quarter are: development of a tool to inform staff and partners about processes across all services; creation of a client tracking process which samples RISE participants who receive PA CareerLink® Philadelphia services to determine the efficiency, effectiveness and usefulness for clients and staff; and finally, completely map several of the mandated partner services and their referral process across the system so all involved can see the process work. Ms. Jettison stated rollout to staff is expected by the next quarter.

Youth Standing Committee Mr. Fitzpatrick welcomed Ms. Chekemma Townsend who provided an update on activities for youth this summer. Ms. Townsend reported that WorkReady youth activities are taking place at over 1,000 worksites with 7,600 work slots available. Although plans are to provide pay to some teens who apply for employment, funds are not yet available to pay all the youth.

Summer employment is not a single program, but part of a year-round career exposure model. Ms. Townsend concluded more young people will be working because of changes in the strategy. Mr. Fitzpatrick credited the City’s workforce strategy, along with the collaboration of Philadelphia Works, the Philadelphia Youth Network and the School District of Philadelphia for the progress occurring in youth employment in the city.

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Human Resources Report Mr. Clancy reported a candidate for the position of Human Resources Director accepted an offer; however, the candidate later declined the offer. Therefore, the search is now underway. Mr. Clancy thanked Ms. Norma Romero-Mitchell for the time she devoted to interviewing candidates for the position.

Success Video Mr. Clancy introduced a video of customers served by Philadelphia Works during this year. The individuals spoke positively about their experiences in receiving training and attaining jobs with employers such as Temple University Hospital, Children’s Hospital of Philadelphia, and others.

Adjournment:With no other business, the meeting adjourned at 11:00 a.m.

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Board Development Committee Meeting Summary Wednesday, September 12, 2018 l 11:00 – 11:30 A.M.

Chair: Richard Lazer

Chair Welcome Mr. Richard Lazer called the meeting to order at 11:00 a.m. and confirmed attendance of participants.

New Board Members Mr. Lazer reported that due to the departure of Ms. Diane Inverso, from the public sector, and Ms. Eden Kratchman, from the private sector, replacements are necessary. The Mayor recently approved Mr. Esteban Vera, from the organized labor sector, and Ms. Sheila Ireland, from the public sector. It was decided unanimously to move forward with the appointment of both nominees. The Mayor’s office will be responsible for notifying the individuals verbally and through an official appointment letter.

Adjournment With no other business, the meeting adjourned at 11:30 a.m.

ATTENDANCE

MEMBERS: (Via conference) Richard Lazer Manny Citron Peter Gonzales

REGRETS: Ed Grose Norma Romero-Mitchell

STAFF: H. Patrick Clancy

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Employer Engagement & Workforce Strategies Committee

Meeting Summary Wednesday, August 22, 2018 | 9:00 - 10:30 A.M.

Chair: Heloise Jettison

Welcome and Approval of the Minutes Ms. Heloise Jettison called the meeting to order at 9:06 a.m., followed by an introduction of meeting attendees and the organization they represent. MOTION was made to approve the minutes by Mr. Ed Grose. Mr. Peter Tubolino seconded. ACTION: the motion was carried unanimously.

Updates Philadelphia Works received notifications of large lay-offs in the City with employers such as: The Philly Shipyard, The North Philadelphia Health System, St. Christopher’s Hospital – Physicians’ Offices, and the Art Institute. A request for $1 million in Rapid Response federal funds designated for large dislocations, regardless of a person’s residency.

A new Vocational Skills Training (VST) Request for Proposals (RFP) will be released for EARN and WIOA customers, to attract new innovative training programs.

Pennsylvania received close to $5 million in a federal grant to help those who have been impacted by the opioid crisis. The National Health Emergency (NHE) Dislocated Worker Demonstration Grant will be administered by the PA Department of Labor & Industry (L&I) through four workforce developments boards. Philadelphia Works was awarded approximately $2.1 million of this grant over the next two years. Ms. Susan Kirby is the lead person on this project. The partners for the project are: Jefferson Health System & University, JEVS, District 1199C and the Department of Behavioral Health. Philadelphia Works and their partners will focus on providing career services to individuals in recovery treatment centers; enhancing the skills of entry level peer recovery specialists; development of curriculum for clinicians in Emergency Department and inpatient settings; and, development of community training programs.

ATTENDANCE

MEMBERS: Waverly Coleman Peter Gonzales Ed Grose Diane Inverso Heloise Jettison James Nichols Peter Tubolino John Stahl (via conference)

REGRETS: Shari Brightful Pat Eiding Beatriz Garces Donald Generals Gabriel Mandujano Dionisio Mignacca Thomas Tyler

STAFF: H. Patrick ClancyMarlene DobsonSusan KirbyMeg Shope KoppelChloe Tippins

Philadelphia Works continues to work with the City’s Office of Workforce Development and their Fueling Philadelphia’s Talent Engine Citywide Workforce Strategy. There are nine major goals in the plan. Philadelphia Works, Community College of Philadelphia, the School District of Philadelphia, the Office of Workforce Development and Philadelphia Youth Network are main contributors to these goals.

Performance data is still being gathered for the Program Year July 1, 2017 to June 30, 2018. Labor Exchange and WIOA EARN Customers Non-DHS Metrics Total Customers Served 37,848 Total Referrals 18,593 # Newly WIOA-Registered 2,791 Total Enrollments 8,716 # of Placements (WIAO – Registered Only) 855 Enrollment Rate 47%

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Median Wage $13.00 Total Combined Placements 3,482 Enrollments into Training 422 DHS Metrics Training Completions with Credentials 62% Tier 1 Placements 1,774 Employers Tier 2 Placements ($10 per hour) 1,117 # of Newly Enrolled Employers 198 Tier 3 Placements (TANF Closure) 1,497 # of New Job Orders 12,616 Monthly Retention 4,849

Once EARN customers are placed, their benefits are severely cut. With child care being a major factor for many, they must decide if they can stay employed due to the high cost and they end up back in the system. Unfortunately, the average literacy level of participants is 5th grade. Literacy bridges with CCP and other VSTs have expanded their programs to accept these customers with lower literacy levels and then engage them in Career Pathways for gainful employment.

Dislocated Workers face difficulty finding employment. Many do not want to enroll in the PA CareerLink® Philadelphia system when they see that they system doesn’t have job opportunities that meet their expertise. Lee Hecht Harris and Right Management have been contracted to provide out-placement services to assist the dislocated workers with career seeker job search services.

Employer Engagement Strategies Under WIOA regulations Philadelphia Works can spend a specific amount of money on Fee-for-Services or delivering a product and get a return on that product after services have been met. We are working on a grant along with the Federal Reserve Bank and Comcast from the White House Social Innovations fund called Fee-for-Service which was awarded to an independent organization named Social Finance. Social Finance provides technical assistance on how to setup fee-for-service programs especially in employment and training. This organization was interested in working with the Fed Reserve of Philadelphia and the Workforce Board to help change the image of the Workforce Board. Philadelphia Works will commit to train for certain occupations within employers. The target areas would be in IT and technical sectors for populations in secretarial and customer service relations positions. These specific areas are high in automation, have low median salaries and city jobs are already declining. These populations had exposure to office environments, computers and have translatable skills for cross training. Philadelphia Works will train and skill them. A third-party employer would then keep them through an internship/apprenticeship process until they have met an agreed upon benchmark level of productivity. The employer would then reimburse us the same as they would a staffing agency. This is permissible under the law.

Philadelphia Works has asked for $400,000 of technical assistance from Social Finance to help create the model, engage the business, develop the benchmarks, identify when the return on investment is met and write up the agreements. This allows us to replenish the investment and then continue to grow it with different organizations. The expected timeframe to develop and implement this model is one year. Comcast will be the first organization to work with us.

Procurement of the PA CareerLink® Philadelphia System Every three years, we have to bid out the system which includes four centers and the cross-center services team. The current model is not running as efficiently as it could in some areas. Mathematica has been assisting with an in-depth analysis to re-evaluate how the current PA CareerLink® Philadelphia system works with employers to fill their needs along with hiring from the system’s talent pool. In addition, system staff need to focus on the best strategy for our WIOA and EARN participants in order to obtain a self-sustaining wage rather than just a job.

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Adjournment With no other business, the meeting adjourned at 10:27 a.m.

Next Meeting November 16, 2018 at 9:00 a.m.

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Executive Committee Meeting Summary June 13, 2018 │ 3:05 – 4:00 P.M.

Chair: William Strahan

Chair Welcome Mr. William Strahan, Chair, called the meeting to order at 3:05 p.m. MOTION was made to approve the following agenda items: Executive Committee meeting minutes from March 7, 2018; CEO report; Committee Reports and Action Items to be presented to the full board and the draft Board meeting agenda for June 21, 2018. ACTION: all items were approved unanimously.

CEO Report: Mr. H. Patrick Clancy provided an update on continuously evolving activities at Philadelphia Works.

Philadelphia Works’ Investment Strategy for PY 2018: Mr. Clancy shared a detailed report outlining funding allocations. He emphasized the majority of the budget goes to direct program services. Some of the funded programs include vocational skills training (individual training accounts, customized training, on-the-job training, and apprenticeship programs). Additional funding is allocated for the One-Stop Operator and specialized services. Some funds are added to the training budget from joint investments with organizations that provide training through a specialized curriculum.

ATTENDANCE

MEMBERS: William Strahan Daniel Fitzpatrick

REGRETS Patrick Eiding Gabe Mandujano Regine Metellus Norma Romero-Mitchell

STAFF: H. Patrick ClancyMarianne FuccioDale PorterMeg Shope Koppel

Mr. Clancy noted, Philadelphia Works has contracted with organizations for the analysis, redesign, and evaluations for EARN and WIOA programs, Philadelphia Works and PA CareerLink® Philadelphia websites, marketing materials, and staff capacity training.

Other Grants: Mr. Clancy advised of other grants that enhance the PA CareerLink® Philadelphia system are the Next Generation Industry Partnership, American Apprenticeship, PA Department of Labor & Industry Apprenticeship Development, CAEL/Community College of Philadelphia and PA Workforce Board/Community College of Philadelphia.

Youth Standing Committee Mr. Daniel Fitzpatrick reported that available funds from The Perkins Grant have risen from $5.1 million to $5.4 million. Mr. Fitzpatrick commented that the Youth Standing Committee is serving in the capacity of the District’s Perkins Participatory Committee and was asked to review and approve the Perkins Plan. Following the guidelines and requirements of the Carl D. Perkins Vocational and Technical Education Improvement Act of 2006, the plan was reviewed and approved by the committee.

Finance Committee In the absence of Committee Chair, Regine Metellus, Philadelphia Works Chief Financial Officer, Mr. Dale Porter presented the FY 2019 Operating Budget; 9-month Financial Statements as of March 31, 2018; and

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proposed contracts for 2019 in excess of $3 million. After a committee discussion, Mr. Porter requested approval of the items presented. MOTION: Mr. Strahan made a motion to approve the three items. ACTION: all items were approved unanimously.

Workforce & Economic Development Committee and Employer Engagement Sub-Committee: Mr. Clancy stated the committee and sub-committee accomplished their original tasks. After a prolonged and careful assessment, it was decided that a merger between the committee and the subcommittee would be beneficial to the current requirements of the organization. MOTION was made to approve the merger of the Workforce & Economic Development Committee and the Employer Engagement Sub-committee; hereafter, known as the Employer Engagement & Workforce Strategies Committee. ACTION: the item was approved unanimously.

Research and Policy Committee: Dr. Meg Shope Koppel reported to gain funding for the Advanced Manufacturing Incumbent Worker Training initiative, a task force was assembled and met with State workforce officials. The task force was urged to develop an industry-by-industry strategy that indicates specific industries are in some form of distress. Such a strategy is favored by State officials as opposed to evaluating employers. Based on the directive from the State, the task force is studying the state of manufacturing in Berks, Bucks, Chester, Philadelphia, Montgomery, and Delaware counties. The study indicates that within 10 years, 6,000 manufacturing workers will need to be replaced, and 6,000 will need to be available to fill the gap to maintain the robustness of industry. Mr. William Strahan suggested the task force contact congressional leaders and the Philadelphia Chamber of Commerce. Dr. Shope Koppel agreed and further noted support has been forthcoming from other board committee chairs. In conclusion, based on incumbent worker training survey results, a yearly plan will be developed for the industries in need of training.

Adjournment With no other business, the meeting adjourned at 4:00 p.m.

22

Human Resources Committee Meeting Summary Monday, July 16, 2018 | 3:00 - 4:00 P.M.

Chair: Norma Romero-Mitchell

Welcome and Agenda Overview Mrs. Norma Romero-Mitchell called the meeting to order at 3:00 p.m. She welcomed all to the meeting. April 16, 2018 Meeting Summary MOTION was made by Mrs. Romero-Mitchell to approve the minutes. Mr. Nolan Atkinson moved to approve the minutes and Mrs. Romero-Mitchell seconded the motion. ACTION: the minutes were approved unanimously. Project Management Training It is important for all staff to attend project management training as Philadelphia Works oversees a variety of programs and manages many projects. Philadelphia Works procured The Hunt Group to conduct project management training. To

ATTENDANCE MEMBERS: Nolan Atkinson John Lasky Norma Romero-Mitchell REGRETS: David Crossed STAFF: H. Patrick Clancy Tiffany Jenkins

date, 32 staff members have received training and gave a high-level overview to the executive team. The remaining staff will receive just an overview of project management as Mr. H. Patrick Clancy is implementing new project forms and processes in the new fiscal year. This new process will ensure projects are communicated effectively and ensure successful implementation and execution of projects. Mr. John Lasky inquired if project management training would have a direct impact on Human Resources (HR) or is it substantive work. The committee was informed the project management training will not have a direct impact on the work of HR but will help with the substantive work around the business of the organization. Internal Contracting System Mr. Clancy informed the committee Philadelphia Works is evaluating the entire contracting system, as he has noticed contracts are not being executed in a timely manner, and it has been many years since the contracting process was reviewed. A contract was entered with Mathematica Policy Research to review all contracting processes and provide recommendations for improvement. They are in the final phases of the evaluation. Improving this process will reduce the amount of time it takes to execute contracts, and it will also re-align the staff’s roles and responsibilities in a more efficient manner. In the next two weeks, Mathematica will be visually mapping out each process for presentation to staff. Performance Management Staff is in the process of finding a user-friendly tool for performance management. A group of managers and directors have reviewed four performance management software and have collectively decided on TrakStar. Dr. Meg Shope Koppel steered the committee and included Dr. David Weiman, an Industrial Psychologist, in the implementation. He will train managers to become better evaluators and use TrakStar as a way of managing staff performance. The new software will help staff stay on track with quarterly evaluations. Mrs. Romero-Mitchell asked if Dr. Weiman is familiar with TrakStar. Mr. Clancy shared with the committee Dr. Weiman is learning the basic premise of the tool which is useful and will capture needed data. Dr. Weiman will be coaching managers on how to have difficult conversations with staff members about performance. Mr. Lasky was pleased to learn there will be quarterly reviews as this allows for timely praise and re-direction throughout the year. He is interested in learning how the tool uses objectives and goals as a form of evaluation and what are the trends at Philadelphia Works.

23

Director of Human Resources Update An employment offer was extended and accepted by the selected candidate. A week prior to her start date, the candidate contacted Mr. Clancy to decline the offer because her previous employer made a counter offer, and she accepted. The recruitment process has begun, and four candidates are scheduled for an in-person interview.

Staff Updates There are a few open positions at Philadelphia Works: Director of Human Resources, Youth System Program Representative, Quality Assurance Coordinator, and Apprenticeship Program Specialist.

As this is the first year that the youth program is using incentives, a Quality Assurance Coordinator is needed to track the required associated documentation. The incentives will be for transportation or gift cards for attaining certain achievement levels.

We would like to develop and grow the apprenticeship program. The State approved Governor Wolf’s PA Smart Initiative of which $7 million will be available for apprentices in Pennsylvania.

Other Typically, the HR committee meetings are scheduled prior to the board meeting. Mrs. Romero-Mitchell noticed the next HR committee meeting is scheduled for October and the board meeting is scheduled for September. She would like to reschedule the HR committee meeting to September 17, 2018, from 3:00 to 4:00 p.m. All members agreed and are available for the September meeting.

Adjournment With no other business, the meeting adjourned at 3:29 p.m. The next meeting is scheduled for Monday, September 17, 2018.

24

One-Stop Operator Standing Committee Meeting Summary

Thursday, August 9, 2018 | 9:00 - 10:00 A.M. Chair: Heloise Jettison

Welcome and Introductions Ms. Heloise Jettison called the meeting to order at 9:00 a.m., followed by an introduction of meeting attendees and the organizations they represent. MOTION was made by Ms. Jettison to approve the meeting minutes for May 2018. Mr. Waverly Coleman and Ms. Diane Inverso seconded. ACTION: the motion was approved unanimously. One-Stop Manager Report Ms. Jeanne O’Brien, the One-Stop Manager (OSM), provided an update on the MOU partners. Ms. O’Brien met with all the MOU partners, work is beginning to implement the MOUs. The partners are sharing information with PA CareerLinks® Philadelphia and are learning about services they each provide. New mandated partners are in the negotiation process to develop new MOUs to facilitate partner collaboration. The Universal Referral Process is testing at RISE using Client Track. A Community Resource Center (CRC), like in the four centers, is expecting to open for RISE participants in early October. Partner Engagement

ATTENDANCE

MEMBERS: Shari Brightful (via conference) Diane Inverso (via conference) Heloise Jettison Carrie Kitchen-Santiago Jim Nichols (via conference) Matthew Waltman Valerie Grant (via conference) Waverly Coleman STAFF: Susan Kirby Jeanne O’Brien Chloe Tippins

There are now 42 MOU partners. The two new partners are STRIVE - Public Health Management, a re-entry program funded by a Department of Labor federal grant, and the City of Philadelphia Office of Adult Education. Ms. O’Brien developed a referral process linking flow charts to the post-secondary, Title II, Title V, Job Corps, 1199C and Temple TABE Results Review and youth partners to the PA CareerLink® Philadelphia centers. Testing for the referral process is being done in the centers and organizations to ensure accuracy and understanding by frontline staff. The One-Stop Manager is working with the Philadelphia Works Youth Program Representatives and administration to develop MOUs with the 12 WIOA youth contracts. This team is also revising the current HIPAA training for the 2018 program year delivery. Ms. Jettison is assisting Ms. O’Brien with the Active Shooter training. Sexual Harassment Prevention information will be shared with all staff staring in September. Ms. Judy Cherry from PA CareerLink® Suburban Station will continue to be the resource Hub for the 55+ population, referring to the five providers. Ms. Inverso will offer training to the 55+ providers with literacy services. System Reporting The One-Stop Operator (OSO) dashboard currently reflects all the topics discussed in the Managers Report. The MOU Partners met August 1st, the next partners meeting will be hosted by 1199C, November 7th. Committee members agreed to the OSO scope of service to determine what would be reviewed on the OSM dashboard. To improve dashboard efficiency, metrics may change to capture the OSO scope.

25

Next Meeting Thursday, November 15, 2018 at 9:00 a.m.

Adjournment With no other business, the meeting adjourned at 9:59 a.m.

26

Research & Policy Committee Summary Wednesday, July 11, 2018 | 3:00 - 4:30 P.M.

Welcome Dr. Meg Shope Koppel welcomed the committee. The meeting was called to order at 3:08 p.m. MOTION Mr. Arun Prabhakaran moved that the minutes be approved, Mr. Tsiwen Law seconded. ACTION: the motion was approved unanimously.

Update on Goal4IT!TM EARN program Mr. H. Patrick Clancy provided an update on the work Mathematica Policy Research is doing to redesign the EARN program. The intake process is changing to better serve individual customers’ needs. In this new model, customers develop goals and we provide information and guidance to help customers make decisions about jobs, income and what it takes to successfully meet their goals. Mathematica has several other projects using this model to test proof of concept in Baltimore and Colorado. Both these areas have seen some early successes. We will receive peer counseling from those organizations as we implement our model. The goal for us is to get customers on a career pathway that leads to a job that provides family sustainable wages.

To implement the new model, there will be pilots of small groups once staff learns the model and understands how to interact with the individual for goal setting and encouraging follow-through. So far, five staff members from each PA CareerLink® Philadelphia center have received two full days of training. Customers participating in the pilots will receive a workbook of the model.

ATTENDANCE

MEMBERS: Tsiwen Law Arun Prabhakaran Jay Spector (via conference) Keith Wardrip Sheila Watkins Catherine Wolfgang

REGRETS: Yvette A. Nunez Thomas Tyler

STAFF: H. Patrick ClancyJamece JoynerMeg Shope KoppelCongwen ZhangEleanor Avery

Additionally, Dr. Shope Koppel mentioned the importance of goal setting to be successful. There is greater use of findings in cognitive science to develop programs based on how environmental disruptions affects people’s abilities to function the same way as people who do not have these challenges. For the past two years, the PA CareerLink® Philadelphia centers have been working with the Wharton School studying “Grit”. Grit is having the perseverance and passion to stay on course and accomplish longer-term goals regardless of obstacles that surface. People with Grit are most likely to succeed in their job search and maintain employment. Dr. Samir Nurmohamed used volunteers from the centers to collect data on the impact of Grit in success within our programs. Those participating in the study responded via text or email to daily questions. Findings will be available from the study in September.

Career Pathways Dr. Shope Koppel introduced Ms. Jamece Joyner, Strategic Initiatives Manager, who discussed her work on career pathways. Ms. Joyner described the mapping process, noting that it begins by looking at labor market research along with looking at key data elements as in: skills – what are the critical thinking and top skills needed in a job family, credentials and certifications most in demand, education levels, wages and salaries, and the availability of jobs. Those data elements are put together and are then vetted by three groups of stakeholders: employers, subject matter experts which includes those working in the field and

27

education/training providers. At present, mapping has begun with information technology and early childhood education which are two top priorities of the City’s Strategic Workforce Plan, Fueling Philadelphia’s Talent Pipeline. She then presented initial drafts of the information technology career pathway mapping. The committee offered feedback and responded favorably to the direction and progress of this work.

Ms. Congwen Zhang described the data sources used for mapping career pathways. There are two data sources being used to collect data. The first is Burning Glass which collects real-time job postings from online data sources and categorizes the job information into occupations and job titles. When searching a job title, you will find all the data elements, such as education required and certifications, about the occupation. The second source is from occupational data collected by the Bureau of Labor Statistics (BLS). Employers report the data that includes job titles, occupational codes and, wages. This differs from Burning Glass data because of the national scope of information over a two-year period; whereas wage information reported by Burning Glass maybe be biased, given the selectivity of the job postings versus those already employed.

Workforce Trends & Data Website Content Dr. Shope Koppel informed the committee that Philadelphia Works website is being redesigned. She asked the committee to give input on what important data they want to see on the website, and what websites should be linked for additional data sources. Ms. Sheila Watkins volunteered her staff to make recommendations.

Identify the Policy Focus for the Next Quarter The U.S. Congress voted down additional work requirements for Able-Bodied Adults Without Dependents (ABAWD). Recipients will not be required to meet additional work metrics to receive benefits.

There are no changes to the TANF reauthorization. Changes may occur after mid-term elections.

Adjournment With no other business, the meeting adjourned at 4:34 p.m.

28

Youth Standing Committee Meeting Summary Wednesday, September 5, 2018 | 2:00 - 3:30 P.M.

Presiding Chair: Mr. Patrick J. Eiding

WelcomeMr. Patrick J. Eiding, President of Philadelphia AFL-CIO and Committee Co-chair, called the meeting to order and welcomed members and staff. Mr. Eiding gave a few brief updates on the last meeting regarding Career and Technical Education.

Mr. Eiding thanked members for joining the meeting and reviewed the agenda. Mr. Eiding welcomed Ms. Kimberly McCaffrey, Manager of Youth System at Philadelphia Works, to continue with the first agenda item.

PY 2018 Youth System Strategies Ms. McCaffrey began by providing a general overview of the youth system investments and structure supported by Philadelphia Works. She then proceeded to discuss three main system-wide strategies to support the work of all the youth service providers: capacity building efforts; establishing a clear and accessible recruitment and referral network; and identifying opportunities for career exposure, work experience, and/or career pathway development for youth and young adults. The committee discussed the importance of these strategies and their direct connection to efforts outlined in the City’s workforce strategy, Fueling Philadelphia’s Talent Engine. After detailed discussion, Ms. McCaffrey introduced Stephanie Gambone, Executive Vice President of Philadelphia Youth Network to begin giving programmatic updates.

Programmatic UpdatesMs. Gambone began by providing an update about summer youth employment

ATTENDANCE

MEMBERS: Michelle Armstrong Deborah Buhles Patricia Day Patrick Eiding Daniel Fitzpatrick Nicole Fuller Heloise Jettison Carniesha Kwashie Maari Porter

REGRETS: Waleska Maldonado Orla Pease William Peebles David E. Thomas

STAFF: H. Patrick ClancyStephanie GamboneMiya McAfeeKim McCaffrey

activity via Philadelphia’s WorkReady Summer programming. Ms. Gambone shared preliminary data for Summer 2018 participation and ensured the committee that finalized data would be shared at the next meeting. The committee discussed opportunities for planning for Summer 2019 and potential recruitment of employer worksites in detail.

Then Ms. Gambone and Ms. McCaffrey provided an update about E3 Power Centers, a place-based model with drop-in and open enrollment designed to help youth (16 to 21 years old) demonstrate positive outcomes in literacy and numeracy skills, 21st century and work-readiness skills, secondary credential attainment, and post-secondary placement. Ms. McCaffrey shared the told investment for fiscal year (FY) 2018 and total youth served along with projects for FY 2019. The Committee will review outcomes at the next meeting.

Ms. McCaffrey continued with giving a review of the WIOA Youth transition, reminding the committee of the strategy to serve 100 percent out-of-school youth with these funds by 2020. Again, Ms. McCaffrey presented a review of investments and total youth served during FY 2018 as well as projections for FY 2019. The committee discussed this portfolio of programs at length, especially the two new pre-apprentice pilot programs that have just started their contracts. The committee talked about employer engagement, measures for success, and the importance of education to gain employment.

29

Finally, Ms. McCaffrey provided an update on the recent programs awarded with TANF Youth Development funds – Employment Connections for Opportunity Youth. Ms. McCaffrey shared progress to date for this 18-month initiative that started in January 2018. Ms. McCaffrey also highlighted a few projects that areleveraging other State and federal resources to support opportunity youth. Leveraged resources includesupport from the Department of Human Services, Office of Vocational Rehabilitation, Philadelphia JobCorps, and more.

Progress on all programs will continue to be shared and reviewed with the committee. The agenda also planned for Ms. McCaffrey to share updates regarding some special initiatives; however, for the sake of time, the committee agreed to move the discussion to a future meeting.

Adjournment Mr. Eiding thanked committee members and concluded the meeting at 3:34 p.m. The upcoming Youth Standing Committee is scheduled for November 29, 2018.

30

Action Item: Approval of the Financial Statements for the Year Ended June 30, 2018 and Month Ended July 31, 2018 of FY19

Action The Philadelphia Works Board of Directors is asked to approve Philadelphia Works unaudited financial statements for the year ended June 30, 2018 and month ended July 31, 2018 of FY19 as recommended by the Finance and Executive Committees.

Background Philadelphia Works is required to prepare monthly financial statements which are to be approved by the Finance Committee, Executive Committee and Board. Financial Statements include the Statement of Financial Position, Statement of Activities and administrative, and program expense.

Recommendation The Finance and Executive Committees recommend the board approve the Philadelphia Works’ unaudited financial statements for the year ended June 30, 2018 and for the month ended July 31, 2018 of FY19.

31

32

Workforce System Quarterly Summary Report

Philadelphia Workforce Development Area: System Quarterly Summary Report September 20, 2018

Philadelphia Workforce Development Area: Quarterly Summary Report

Table of Contents Executive Summary ......................................................................... 39

PA CareerLink® Philadelphia

• Integrated Services .............................................................. 42

• PA CareerLink® Metrics ....................................................... 50

• WIOA Federal Performance Measures ................................ 63

• WIOA System Fiscal Summary ............................................. 68

• WIOA System-wide Performance Metrics ........................... 69

• EARN Program and Fiscal Summary ..................................... 73

• EARN Performance Summary .............................................. 76

Youth System

• Youth System Overview ....................................................... 79

• Youth System Fiscal Summary ............................................. 81

• Youth Performance Metrics................................................. 82

Philadelphia Works Grants ............................................................... 87

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n St

atio

n –

JEVS

•PA

Car

eerL

ink®

Wes

t – S

ER M

etro

•PA

Car

eerL

ink®

Nor

thw

est –

Impa

ct S

ervi

ces

•PA

Car

eerL

ink®

Nor

th –

Nue

va E

sper

anza

As m

anda

ted

by W

IOA,

Wag

ner-

Peys

er s

taff

is lo

cate

d at

eac

h ce

nter

and

is a

n in

tegr

al p

art

of t

he c

ente

r’s U

nive

rsal

Ser

vice

s te

am.

The

Offi

ce o

f Voc

atio

nal R

ehab

ilita

tion

(OVR

) also

has

a s

taff

pers

on c

o-lo

cate

d at

eac

h ce

nter

one

-hal

f day

per

wee

k. A

t PA

Care

erLi

nk®

Subu

rban

Sta

tion,

Com

mun

ity L

earn

ing

Cent

er (

CLC)

, a

Title

II

liter

acy

prov

ider

is o

n-sit

e pr

ovid

ing

upsk

illin

g cl

asse

s to

our

WIO

A re

gist

ered

par

ticip

ants

and

tho

se i

n th

e 55

+ pr

ogra

m,

fund

ed b

y th

e Ph

ilade

lphi

a Co

rpor

atio

n of

Agi

ng.

PA C

aree

rLin

k® W

est

is pi

lotin

g th

e De

part

men

t of L

abor

(DO

L) y

outh

fund

ed”

Hub

”, a

n in

itiat

ive

to in

tegr

ate

yout

h an

d ad

ult s

ervi

ces

unde

r one

roof

.

41

Met

rics

for P

A Ca

reer

Link

® Ph

ilade

lphi

a

Prog

ram

Yea

r 201

7 Fo

urth

Qua

rter

(Apr

il 1,

201

8 to

June

30,

201

8)

In th

e fo

urth

qua

rter

of P

rogr

am Y

ear 2

017,

the

PA C

aree

rLin

k® P

hila

delp

hia

syst

em w

as fu

lly o

pera

tiona

l und

er th

e N

o W

rong

Doo

r mod

el. A

ll fo

ur c

ente

rs o

ffere

d in

tegr

ated

EAR

N a

nd W

IOA

serv

ices

thro

ugho

ut th

e qu

arte

r.

PA C

AREE

RLIN

K® C

ENTE

RS IN

PHI

LADE

LPHI

A CO

UN

TY

PA C

aree

rLin

k® P

hila

delp

hia

Nor

th

4261

N. 5

th S

tree

t Ph

ilade

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a, P

A 19

140

(215

) 967

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PA C

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k® P

hila

delp

hia

Nor

thw

est

5847

Ger

man

tow

n Av

enue

Ph

ilade

lphi

a, P

A 19

144

(215

) 987

-650

3

PA C

aree

rLin

k® S

ubur

ban

Stat

ion

1617

JFK

Boul

evar

d, 2

nd F

loor

Ph

ilade

lphi

a, P

A 19

103

(215

) 557

-259

2

PA C

aree

rLin

k® P

hila

delp

hia

Wes

t 39

01 M

arke

t Str

eet

Phila

delp

hia,

PA

1910

4 (2

15) 4

73-3

630

42

Cust

omer

Flo

w in

the

PA C

aree

rLin

k® P

hila

delp

hia

Inte

grat

ed C

ente

rs

Each

PA

Care

erLi

nk®

Phila

delp

hia

cent

er p

rovi

des

com

preh

ensiv

e se

rvic

es to

car

eer s

eeke

rs th

roug

h th

e im

plem

enta

tion

of th

e N

o W

rong

Doo

r se

rvic

e de

liver

y m

odel

. The

cent

ers a

re e

xpec

ted

to fo

llow

the

proc

edur

es o

utlin

ed in

the

No

Wro

ng D

oor O

pera

tions

Pro

cedu

ral M

anua

l to

deliv

er

serv

ices

to c

aree

r see

kers

thro

ugh

the

Uni

vers

al S

ervi

ces,

Wor

kfor

ce In

nova

tion

and

Opp

ortu

nity

Act

(WIO

A), a

nd T

empo

rary

Ass

istan

ce fo

r Nee

dy

Fam

ilies

(TAN

F) p

rogr

ams

and

to o

pera

te in

a m

anne

r tha

t lea

ds to

ach

ievi

ng p

erfo

rman

ce g

oals

and

succ

ess m

etric

s.

Uni

vers

al S

ervi

ces a

re p

rovi

ded

to e

ach

care

er s

eeke

r tha

t ent

ers

a Ph

ilade

lphi

a PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

. The

car

eer s

eeke

r is g

reet

ed,

com

plet

es re

gist

ratio

n in

the

JobG

atew

ay®

Syst

em a

nd th

en h

as a

one

-on-

one

wel

com

e m

eetin

g w

ith a

sta

ff m

embe

r. Ba

sic c

aree

r ser

vice

s ar

e of

fere

d, in

clud

ing

vario

us a

ctiv

ities

ava

ilabl

e in

the

Car

eer

Reso

urce

Cen

ter

com

pute

r la

b an

d a

varie

ty o

f w

orks

hops

. Add

ition

al s

ervi

ces

and

oppo

rtun

ities

are

offe

red

thro

ugh

WIO

A an

d TA

NF

prog

ram

min

g.

Und

er th

e gu

idel

ines

of W

IOA,

car

eer s

eeke

rs c

an b

ecom

e el

igib

le fo

r ind

ivid

ualiz

ed c

aree

r ser

vice

s as

an

adul

t or d

isloc

ated

wor

ker.

Adul

t car

eer

seek

ers a

re d

efin

ed a

s ind

ivid

uals

who

are

18

year

s of a

ge o

r old

er, c

ompl

iant

with

sele

ctiv

e se

rvic

es le

gisla

tion,

and

elig

ible

to w

ork.

To

be d

efin

ed

as a

disl

ocat

ed w

orke

r, th

e ca

reer

see

ker

mus

t m

eet

the

requ

irem

ents

of

adul

ts a

nd h

ave

been

ter

min

ated

or

laid

off,

elig

ible

or

exha

uste

d un

empl

oym

ent

com

pens

atio

n, o

r m

eet

the

defin

ition

of

a di

spla

ced

hom

emak

er.

Prio

rity

of s

ervi

ce is

giv

en t

o po

pula

tions

with

bar

riers

to

empl

oym

ent,

as o

utlin

ed in

the

Phi

lade

lphi

a W

orks

Prio

rity

of S

ervi

ce P

olic

y. W

IOA

regi

ster

ed p

artic

ipan

ts m

ay b

e el

igib

le f

or a

var

iety

of

oppo

rtun

ities

, suc

h as

voca

tiona

l or t

echn

ical

trai

ning

thro

ugh

Indi

vidu

al T

rain

ing

Acco

unts

(ITA

s), w

ork-

base

d tr

aini

ngs s

uch

as O

n-th

e-Jo

b Tr

aini

ng

(OJT

) and

indi

vidu

alize

d ca

reer

ser

vice

s su

ch a

s pa

id tr

ansit

iona

l job

s, w

ork

expe

rienc

e an

d in

tern

ship

s.

TAN

F pr

ovid

es fi

ve y

ears

of c

ash

assis

tanc

e to

pre

gnan

t wom

en a

nd fa

mili

es w

ith c

hild

ren.

Elig

ibili

ty fo

r TAN

F be

nefit

s is d

eter

min

ed b

y th

e Co

unty

As

sista

nce

Offi

ce a

nd is

bas

ed u

pon

the

hous

ehol

d co

mpo

sitio

n, t

he a

mou

nt o

f tim

e th

at t

he h

ouse

hold

has

bee

n re

ceiv

ing

bene

fits,

and

the

in

com

e an

d re

sour

ces o

f the

hou

seho

ld. A

dult

reci

pien

ts o

f TAN

F be

nefit

s, if

em

ploy

able

, are

exp

ecte

d to

pur

sue

empl

oym

ent o

r par

ticip

ate

in a

n em

ploy

men

t and

trai

ning

pro

gram

to fi

nd w

ork

and

cont

inue

to re

ceiv

e be

nefit

s. T

hese

car

eer s

eeke

rs a

re re

ferr

ed to

Em

ploy

men

t and

Ret

entio

n N

etw

ork

(EAR

N) p

rogr

ams w

ithin

the

PA C

aree

rLin

k® P

hila

delp

hia

inte

grat

ed c

ente

rs.

Whi

le in

volv

ed in

the

EARN

Pro

gram

, car

eer s

eeke

rs a

re e

ngag

ed in

an

orie

ntat

ion

to th

e pr

ogra

m a

nd a

re re

quire

d to

par

ticip

ate

in c

ore

job

read

ines

s act

iviti

es w

ith th

e go

al o

f bec

omin

g em

ploy

ed. T

hese

incl

ude

serv

ices

such

as

job

sear

ch, c

omm

unity

ser

vice

, OJT

s, a

nd v

ocat

iona

l ed

ucat

ion

trai

ning

. Car

eer s

eeke

rs c

an a

lso p

artic

ipat

e in

non

-cor

e ac

tiviti

es s

uch

as E

nglis

h as

a S

econ

d La

ngua

ge a

nd A

dult

Basic

edu

catio

n.

43

Dem

ogra

phic

s of C

aree

r See

kers

in th

e PA

Car

eerL

ink®

Phi

lade

lphi

a Ce

nter

s

Care

er s

eeke

rs in

the

PA C

aree

rLin

k® P

hila

delp

hia

cent

ers

have

a v

arie

ty o

f rac

ial a

nd e

thni

c ba

ckgr

ound

s an

d ed

ucat

iona

l lev

els.

Und

erst

andi

ng

the

dem

ogra

phic

s of c

aree

r see

kers

who

are

rece

ivin

g un

iver

sal,

WIO

A, a

nd E

ARN

serv

ices

can

info

rm p

rogr

am d

esig

n an

d se

rvic

e de

liver

y.

D ata

reg

ardi

ng th

e ag

e, s

ex, r

ace/

ethn

icity

, and

edu

catio

nal a

ttai

nmen

t of e

ach

care

er s

eeke

r w

ho r

ecei

ved

serv

ices

dur

ing

prog

ram

yea

r 20

17

com

es f

rom

the

Com

mon

wea

lth W

orkf

orce

Dev

elop

men

t Sy

stem

(CW

DS),

whi

ch is

the

sys

tem

of

reco

rd f

or t

he P

A Ca

reer

Link

® Ph

ilade

lphi

a sy

stem

. Dat

a pu

lled

from

thi

s sy

stem

may

be

self-

ente

red

by c

aree

r se

eker

s or

inpu

t by

cen

ter

staf

f. Ca

reer

see

kers

are

cat

egor

ized

base

d on

w

heth

er t

hey

have

rec

eive

d un

iver

sal,

WIO

A, o

r EA

RN s

ervi

ces

in t

he P

A Ca

reer

Link

® Ph

ilade

lphi

a ce

nter

s. D

emog

raph

ic d

ata

are

repo

rted

cu

mul

ativ

ely

for t

he p

rogr

am y

ear,

as th

e da

ta d

o no

t var

y gr

eatly

from

qua

rter

to q

uart

er.

CWDS

dat

a ar

e th

en c

ompa

red

to d

ata

from

the

Am

eric

an C

omm

unity

Sur

vey

(ACS

), w

hich

is a

sur

vey

that

is c

ondu

cted

on

a sa

mpl

e of

the

po

pula

tion

on a

con

tinuo

us b

asis

over

eac

h ye

ar. T

he d

ata

used

for

this

repo

rt c

ome

from

the

201

6 5-

Year

Est

imat

es, w

hich

cov

er t

he p

erio

d be

twee

n 20

12 a

nd 2

016.

Usin

g da

ta th

at a

re a

vera

ged

over

a p

erio

d of

five

yea

rs p

rovi

des f

or a

mor

e re

liabl

e sa

mpl

e of

the

popu

latio

n. In

divi

dual

s un

der

the

age

of 1

6 w

ere

excl

uded

, as

the

y ar

e no

t pa

rtic

ipan

ts in

the

pub

lic w

orkf

orce

dev

elop

men

t sy

stem

. Ad

ditio

nally

, in

form

atio

n on

in

divi

dual

s be

twee

n th

e ag

es o

f 16

and

20 m

ay b

e un

derr

epor

ted

in t

he C

WDS

due

to

the

man

y pr

ogra

ms

in P

hila

delp

hia

that

pro

vide

you

th

serv

ices

out

side

of th

e PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s.

44

Age

Giv

en th

at th

e PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s pro

vide

ser

vice

s fo

r peo

ple

who

are

look

ing

for w

ork,

it m

akes

sens

e th

at m

ost c

aree

r see

kers

ar

e be

twee

n th

e ag

es o

f 21

and

49. D

iffer

ence

s in

age

dist

ribut

ion

exist

am

ong

the

thre

e gr

oups

of c

aree

r see

kers

. Uni

vers

al a

nd W

IOA

cust

omer

s ha

ve s

imila

r di

strib

utio

ns a

nd a

re c

ompa

rabl

e to

the

age

dist

ribut

ion

in P

hila

delp

hia.

The

pop

ulat

ion

unde

r th

e ag

e of

21

is un

derr

epre

sent

ed

amon

g th

ese

grou

ps, l

ikel

y be

caus

e m

any

of th

e pu

blic

wor

kfor

ce y

outh

pro

gram

s in

Phila

delp

hia

exist

out

side

of th

e PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s.

T he

EARN

pop

ulat

ion,

on

the

othe

r han

d, is

muc

h yo

unge

r tha

n th

e gr

oups

rece

ivin

g un

iver

sal a

nd W

IOA

serv

ices

. TAN

F is

inte

nded

for p

regn

ant

wom

en a

nd fa

mili

es w

ith c

hild

ren,

so

it m

akes

sen

se th

at m

ost c

aree

r see

kers

who

par

ticip

ate

in th

e EA

RN p

rogr

am a

re b

etw

een

the

ages

of 2

1 an

d 39

.

Age

of P

A Ca

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reer

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PY20

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lade

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orks

ana

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012-

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Am

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mm

unity

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data

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16-2

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Sex

The

sex

brea

kdow

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car

eer s

eeke

rs re

ceiv

ing

univ

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l ser

vice

s is

clos

e to

the

sex

brea

kdow

n of

Phi

lade

lphi

a. W

omen

slig

htly

out

num

ber m

en

in th

e U

nive

rsal

and

WIO

A pr

ogra

ms,

but

the

over

whe

lmin

g m

ajor

ity o

f car

eer s

eeke

rs re

ceiv

ing

EARN

serv

ices

are

fem

ale.

Thi

s ca

n on

ce a

gain

be

exp

lain

ed b

y TA

NF

prog

ram

des

ign;

mos

t cus

todi

al p

aren

ts w

ho re

ceiv

e TA

NF

for t

heir

fam

ilies

are

wom

en.

A sm

all n

umbe

r of c

aree

r see

kers

hav

e no

t pro

vide

d in

form

atio

n re

gard

ing

thei

r sex

to C

WDS

and

are

reco

rded

as “

unkn

own.

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x is

a re

quire

d fie

ld o

n th

e W

IOA

and

EARN

app

licat

ions

, and

com

plet

e da

ta a

re a

vaila

ble

for t

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pop

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. Se

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Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS

Sex

of P

opul

atio

n Ag

ed 1

6 an

d O

ver

Phila

delp

hia

Mal

e58

1,78

9Fe

mal

e67

0,31

2Un

know

n0

Popu

latio

n 16

+1,

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101

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f 201

2-20

16 A

mer

ican

Com

mun

ity S

urve

y da

ta

Popu

latio

n Ag

ed 1

6 an

d O

ver

50.8

%

48.5

%

6.7%

48.5

%

50.6

%

93.3

%

0.7%

0%10

%20

%30

%40

%50

%60

%70

%80

%90

%10

0%

Uni

vers

al

WIO

A

EARN

Mal

eFe

mal

eU

nkno

wn

46.5

%53

.5%

0%10

%20

%30

%40

%50

%60

%70

%80

%90

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0%

Phila

delp

hia

Mal

eFe

mal

e

46

Race

and

Eth

nici

ty

Whi

le th

e bl

ack

(bla

ck a

nd A

fric

an A

mer

ican

) and

whi

te p

opul

atio

ns in

Phi

lade

lphi

a ha

ve n

early

equ

al n

umbe

rs, a

far g

reat

er p

ropo

rtio

n of

bla

ck

Phila

delp

hian

s se

ek s

ervi

ces

in th

e PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s. T

he H

ispan

ic/L

atin

o an

d As

ian

popu

latio

ns a

re a

lso u

nder

repr

esen

ted

in

the

cent

ers.

The

se p

opul

atio

ns m

ay t

urn

to a

ltern

ativ

e re

sour

ces

for

job

sear

ch a

nd t

rain

ing

serv

ices

, and

Phi

lade

lphi

a W

orks

is e

ngag

ing

in

disc

ussio

ns o

n ho

w to

bet

ter c

onne

ct w

ith m

ore

of th

e di

vers

e co

mm

uniti

es in

Phi

lade

lphi

a.

Whi

le c

aree

r see

kers

rece

ivin

g un

iver

sal a

nd W

IOA

serv

ices

hav

e sim

ilar b

reak

dow

ns o

f rac

e an

d et

hnic

ity, a

n ov

erw

helm

ing

maj

ority

of t

hose

who

re

ceiv

e EA

RN se

rvic

es a

re b

lack

. Bla

ck P

hila

delp

hian

s are

mor

e lik

ely

to b

e liv

ing

in p

over

ty a

nd m

ay b

e m

ore

likel

y to

exp

erie

nce

othe

r bar

riers

to

empl

oym

ent.

Race

/Eth

nici

ty o

f PA

Care

erLi

nk®

Phila

delp

hia

Care

er S

eeke

rsPY

2017

Univ

ersa

lW

IOA

EARN

Blac

k20

,677

2,55

16,

586

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te7,

019

528

481

Hisp

anic

/Lat

ino

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931

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ian

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9519

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ican

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an/A

lask

an N

ativ

e29

130

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wai

ian/

Paci

fic Is

land

er11

910

21M

ulti-

raci

al52

349

224

Unkn

own

2,54

127

619

0Un

ique

Cus

tom

ers

33,9

923,

856

8,00

5So

urce

: Phi

lade

lphi

a W

orks

ana

lysis

of C

WDS

Race

/Eth

nici

ty o

f Pop

ulat

ion

Aged

16

and

Ove

r

Phila

delp

hia

Blac

k50

2,20

0W

hite

483,

718

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anic

/Lat

ino

150,

037

Asia

n88

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ican

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an/A

lask

an N

ativ

e2,

405

Haw

aiia

n/Pa

cific

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nder

512

Mul

ti-ra

cial

21,4

68O

ther

3,70

0Po

pula

tion

16+

1,25

2,10

1So

urce

: Phi

lade

lphi

a W

orks

ana

lysis

of 2

012-

2016

Am

erica

n Co

mm

unity

Sur

vey

data

Popu

latio

n Ag

ed 1

6 an

d O

ver

60.8

%66.2

%

82.3

%

20.6

%

13.7

%

6.0%

6.1%

8.2%

5.5%

2.2%

2.5%

0.2%

0.9%

0.8%

0.6% 0.

4%

0.3%

0.3%

1.5%

1.3%

2.8%

7.5%

7.2%

2.4%

0%10

%20

%30

%40

%50

%60

%70

%80

%90

%10

0%

Uni

vers

al

WIO

A

EARN

Blac

kW

hite

Hisp

anic

/Lat

ino

Asia

nAm

eric

an In

dian

/Ala

skan

Nat

ive

Haw

aiia

n/Pa

cific

Isla

nder

Mul

ti-ra

cial

Unk

now

n

40.1

%38

.6%

12.0

%7.

0%

0.2%

0.04

%1.

7% 0.3%

0%10

%20

%30

%40

%50

%60

%70

%80

%90

%10

0%

Phila

delp

hia

Blac

kW

hite

Hisp

anic

/Lat

ino

Asia

nAm

eric

an In

dian

/Ala

skan

Nat

ive

Haw

aiia

n/Pa

cific

Isla

nder

Mul

ti-ra

cial

Oth

er

47

Educ

atio

nal A

ttai

nmen

t

Data

on

educ

atio

nal a

ttai

nmen

t w

ithin

the

PA

Care

erLi

nk®

Phila

delp

hia

syst

em c

anno

t be

per

fect

ly m

atch

ed t

o da

ta f

or P

hila

delp

hia,

as

the

Amer

ican

Com

mun

ity S

urve

y do

es n

ot in

clud

e a

cate

gory

for

“Vo

catio

nal o

r Te

chni

cal C

ertif

icat

ion.

” H

owev

er, s

ome

com

paris

ons

can

still

be

draw

n be

twee

n th

e tw

o da

tase

ts.

Mos

t res

iden

ts o

f Phi

lade

lphi

a ha

ve o

nly

a hi

gh s

choo

l dip

lom

a or

GED

; thi

s tr

end

beco

me

even

mor

e ap

pare

nt a

mon

g ea

ch c

ateg

ory

of c

aree

r se

eker

s. T

he E

ARN

pop

ulat

ion

is m

ost l

ikel

y to

not

hav

e an

y ed

ucat

ion

beyo

nd h

igh

scho

ol; t

he E

ARN

pro

gram

also

has

the

high

est p

erce

ntag

e of

ca

reer

see

kers

who

hav

e le

ss th

an a

hig

h sc

hool

dip

lom

a. M

eanw

hile

, car

eer

seek

ers

rece

ivin

g W

IOA

serv

ices

hav

e hi

gher

leve

ls of

edu

catio

nal

atta

inm

ent t

han

the

univ

ersa

l and

EAR

N p

opul

atio

ns.

PY20

17Un

iver

sal

WIO

AEA

RNLe

ss T

han

High

Sch

ool

5,38

833

61,

649

High

Sch

ool D

iplo

ma/

GED

14,9

931,

557

4,15

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-Tec

h Ce

rt.2,

006

318

724

Som

e Co

llege

3,99

053

870

3As

soci

ate'

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937

316

294

Bach

elor

's3,

645

511

165

Mas

ter's

and

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ve1,

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221

157

Oth

er39

559

159

Uniq

ue C

usto

mer

s33

,992

3,85

68,

005

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS

Educ

atio

nal A

ttai

nmen

t of P

opul

atio

n Ag

ed 1

6 an

d O

ver

Phila

delp

hia

Less

Tha

n Hi

gh S

choo

l24

2,11

8Hi

gh S

choo

l Dip

lom

a/GE

D40

3,64

4So

me

Colle

ge24

8,43

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soci

ate'

s62

,223

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elor

's18

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aste

r's a

nd A

bove

114,

878

Popu

latio

n 16

+1,

252,

101

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f 201

2-20

16 A

mer

ican

Com

mun

ity S

urve

y da

ta

Educ

atio

nal A

ttai

nmen

t of P

A Ca

reer

Link

® Ph

ilade

lphi

a Ca

reer

See

kers

Popu

latio

n Ag

ed 1

6 an

d O

ver

15.9

%

8.7%

20.6

%

44.1

%

40.4

%

51.9

%

5.9%

8.2%

9.0%

11.7

%

14.0

%

8.8%

5.7%

8.2%

3.7% 10

.7%

13.3

%

2.1%

4.8%

5.7%2.

0%

1.2%

1.5%2.

0%

0%10

%20

%30

%40

%50

%60

%70

%80

%90

%10

0%

Uni

vers

al

WIO

A

EARN

Less

Tha

n H

igh

Scho

olH

igh

Scho

ol D

iplo

ma/

GED

Vo-T

ech

Cert

.So

me

Colle

geAs

soci

ate'

sBa

chel

or's

Mas

ter's

and

Abo

veO

ther

19.3

%32

.2%

19.8

%5.

0%14

.4%

9.2%

0%10

%20

%30

%40

%50

%60

%70

%80

%90

%10

0%

Phila

delp

hia

Less

Tha

n H

igh

Scho

olHi

gh S

choo

l Dip

lom

a/G

EDSo

me

Colle

geAs

socia

te's

Bach

elor

'sM

aste

r's a

nd A

bove

48

DEN

SITY

OF

EARL

Y CH

ILDH

OO

D ED

UCA

TIO

N E

MPL

OYE

RS IN

PHI

LADE

LPHI

A Th

is m

ap sh

ows

the

dens

ity o

f em

ploy

ers

with

in

the

Early

Chi

ldho

od E

duca

tion

indu

stry

clu

ster

in

Phila

delp

hia.

Em

ploy

ers

are

conc

entr

ated

in

Ce

nter

City

, as

wel

l as

in p

arts

of L

ower

Nor

th,

Ger

man

tow

n/Ch

estn

ut H

ill,

Wes

t, an

d So

uth

Phila

delp

hia.

Map

s sh

owin

g em

ploy

er d

ensit

y by

ind

ustr

y as

sist

the

Busin

ess

Enga

gem

ent

Team

at

Ph

ilade

lphi

a W

orks

in

id

entif

ying

ar

eas

for

targ

eted

out

reac

h. T

he B

usin

ess

Serv

ices

Tea

m

can

also

use

map

s su

ch a

s th

is on

e to

bet

ter

unde

rsta

nd w

hich

ind

ustr

ies

are

conc

entr

ated

w

ithin

the

nei

ghbo

rhoo

ds s

urro

undi

ng t

he P

A Ca

reer

Link

® Ph

ilade

lphi

a ce

nter

s.

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis

of P

A Ce

nter

for W

orkf

orce

Info

rmat

ion

and

Anal

ysis

data

49

PA C

aree

rLin

k® P

hila

delp

hia

Met

rics

Ove

r tim

e an

d th

roug

h ve

ttin

g pr

oces

ses w

ith p

artn

ers,

boa

rd c

omm

ittee

s, a

nd P

hila

delp

hia

Wor

ks st

aff,

we

cont

inue

to u

pdat

e an

d re

fres

h m

easu

res

to b

e tr

acke

d th

at re

flect

long

-ter

m tr

ends

, the

cha

nges

mad

e un

der W

IOA,

and

the

tran

sitio

n to

an

inte

grat

ed P

A Ca

reer

Link

®

syst

em. T

he g

oal i

s to

iden

tify

mea

sure

s th

at a

re w

ithin

the

sphe

re o

f inf

luen

ce o

f the

boa

rd a

nd th

e bo

ard

com

mitt

ees.

PA

Car

eerL

ink®

Phi

lade

lphi

a m

etric

s ar

e di

vide

d in

to fo

ur fo

ci:

• Em

ploy

er C

usto

mer

s •

Reso

urce

Util

izatio

n •

Indi

vidu

al C

usto

mer

s •

Ope

ratio

nal I

nitia

tives

and

Str

ateg

ic P

roje

cts

Durin

g th

e fo

urth

qua

rter

of P

rogr

am Y

ear 2

017

(Apr

il 1,

201

8 to

June

30,

201

8), a

ll fo

ur in

tegr

ated

PA

Care

erLi

nk®

Phila

delp

hia

cent

ers w

ere

open

to th

e pu

blic

and

ope

ratin

g in

thei

r ful

l cap

acity

. Phi

lade

lphi

a W

orks

con

tinue

s to

ens

ure

clar

ity a

nd c

onsis

tenc

y in

the

quar

terly

re

port

ing

proc

ess b

y pr

ovid

ing

tech

nica

l ass

istan

ce to

the

PA C

aree

rLin

k® A

dmin

istra

tors

.

50

Serv

ices

to E

mpl

oyer

Cus

tom

ers

One

-Sto

p ce

nter

s he

lp e

mpl

oyer

s fin

d su

itabl

e w

orke

rs. E

mpl

oyer

s may

ent

er jo

b po

stin

gs in

to th

e st

ate

syst

em o

f rec

ord

or re

ques

t scr

eeni

ng

serv

ices

from

the

PA C

aree

rLin

k® P

hila

delp

hia

staf

f. Th

e Co

nsor

tium

trac

ks s

ever

al e

mpl

oyer

-cus

tom

er m

etric

s.

The

Empl

oyer

Sat

isfac

tion

met

ric p

ropo

ses

to sh

ow e

mpl

oyer

s’ s

atisf

actio

n w

ith se

rvic

es a

nd a

sses

s the

syst

em’s

rele

vanc

y to

the

com

mun

ity.

This

met

ric is

not

cur

rent

ly re

port

ed; P

hila

delp

hia

Wor

ks is

in th

e pr

oces

s of d

evel

opin

g a

surv

ey.

The

Empl

oyer

Mar

ket S

hare

rate

show

s the

mar

ket

pene

trat

ion

of p

ublic

wor

kfor

ce s

ervi

ces

avai

labl

e to

em

ploy

ers.

Thi

s met

ric is

def

ined

as

a pe

rcen

t of a

ll Ph

ilade

lphi

a em

ploy

ers w

ith m

ore

than

one

em

ploy

ee th

at

rece

ived

PA

Care

erLi

nk®

Phila

delp

hia

serv

ices

or u

sed

the

publ

ic w

orkf

orce

syst

em, J

obG

atew

ay®,

for p

ostin

g jo

b or

ders

in e

ach

quar

ter.

Betw

een

April

1, 2

018

and

June

30,

201

8, 1

,456

em

ploy

ers

enga

ged

with

the

PA C

aree

rLin

k® P

hila

delp

hia

syst

em. T

his

repr

esen

ts 4

.7%

of a

ll Ph

ilade

lphi

a em

ploy

ers.

The

Empl

oyer

Eng

agem

ent a

nd th

e Re

peat

Usa

ge R

ates

ar

e cu

rren

tly b

eing

revi

sed.

Sta

rtin

g in

Feb

ruar

y 20

17,

Phila

delp

hia

Wor

ks in

trod

uced

Exe

cutiv

e Pu

lse™

as

a Cu

stom

er R

elat

ions

hip

Man

agem

ent (

CRM

) sys

tem

to

trac

k th

e w

orkf

orce

syst

em’s

eng

agem

ent w

ith e

mpl

oyer

s. O

nce

this

syst

em is

rolle

d ou

t to

all p

artn

ers,

mea

ning

ful m

etric

s will

be

deve

lope

d to

giv

e a

mor

e ac

cura

te v

iew

of t

hese

act

iviti

es. D

efin

ition

s of

met

rics

and

resu

lts w

ill b

e re

port

ed o

ut in

the

near

futu

re.

The

Job

Ord

er F

ill R

atio

is r

epor

ted

as t

he r

atio

of

staf

f-as

siste

d pl

acem

ents

to

staf

f-ent

ered

job

ord

ers.

The

se

met

rics

are

base

d on

ad

hoc

repo

rts

in C

WDS

and

are

th

eref

ore

relia

nt u

pon

data

ent

ered

into

sys

tem

by

cent

er

staf

f.

The

Empl

oyer

to B

SR R

atio

and

Em

ploy

er S

ervi

ce to

BSR

Rat

io a

re tw

o ne

wly

pro

pose

d m

etric

s. T

hese

met

rics

desc

ribe

the

rela

tions

hip

betw

een

the

Busin

ess S

ervi

ces

team

and

em

ploy

er se

rvic

es a

s re

cord

ed in

CW

DS. T

hese

met

rics

are

not b

eing

repo

rted

for t

his

quar

ter.

EMPL

OYE

R M

ARKE

T SH

ARE

PY

2016

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t Sha

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ploy

ers

in th

e Sy

stem

619

931

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s in

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lade

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a30

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urce

: Phi

lade

lphi

a W

orks

ana

lysis

of C

WDS

and

labo

r mar

ket i

nfor

mat

ion

ENGA

GEM

ENT

IN T

HE S

YSTE

M A

ND

REPE

AT U

SAGE

RAT

E

PY20

16PY

2017

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Q2

Q3

Q4

Q1

Q2

Q3

Q4

Enga

gem

ent i

n th

e Sy

stem

70%

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Repe

at U

sage

Rat

e69

%N/

AN/

AN/

AN/

AN/

AN/

AN/

ASo

urce

: Phi

lade

lphi

a W

orks

ana

lysis

of C

WDS

and

labo

r mar

ket i

nfor

mat

ion

JOB

ORD

ER F

ILL

RATI

OPY

2016

PY20

17Q

1Q

2Q

3Q

4Q

1Q

2Q

3Q

4Jo

b O

rder

Pla

cem

ents

by

Staf

f79

11

22

13

14

22

5

34

Jo

b O

rder

s En

tere

d by

Sta

ff30

3

267

31

0

261

29

7

351

28

6

236

So

urce

: Phi

lade

lphi

a W

orks

ana

lysis

of C

WDS

and

labo

r mar

ket i

nfor

mat

ion

51

EMPL

OYE

R M

ARKE

T SH

ARE

ENG

AGEM

ENT

IN T

HE S

YSTE

MRE

PEAT

USA

GE

RATE

JOB

ORD

ER F

ILL R

ATIO

EM

PLO

YER

TO B

SR R

ATIO

EMPL

OYE

R SE

RVIC

E TO

BSR

RAT

IO

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS a

nd la

bor m

arke

t inf

orm

atio

n

2.0%

2.7%

3.5%

4.5%

2.6%

3.2%

4.0%

4.7%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

4.5%

5.0%

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Empl

oyer

Mar

ket S

hare

70%

64%

66%

68%

70%

72%

74%

76%

78%

80%

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

69%

0%10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

79

11

22

13

14

22

5 34

303

267

310

261

297

351

286

236

- 50

100

150

200

250

300

350

400

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Job

Ord

er P

lace

men

tsJo

b O

rder

s

- 0 0 1 1 1 1

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Empl

oyer

Ser

vice

sBS

Rs

Met

rics a

re b

eing

rede

velo

ped;

no

data

avai

labl

e fo

r Q4 P

Y17.

- 0 0 1 1 1 1

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Uni

que

Empl

oyer

sBS

RsNew

lyde

fined

met

rics;

no

data

avai

labl

e.

52

An a

ddito

nal s

et o

f met

rics a

re s

peci

fic to

the

perf

orm

ance

of t

he c

ross

-cen

ter s

ervi

ces

team

in th

e PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s, w

ho

prov

ide

serv

ices

to c

onne

ct e

mpl

oyer

s w

ith c

usto

mer

s.

The

Job

Hire

Rat

e fr

om O

n-Si

te R

ecru

itmen

ts is

def

ined

as

the

perc

enta

ge o

f jo

b op

enin

gs t

hat

are

fille

d by

car

eer

seek

ers w

ho a

tten

d on

-site

recr

uitm

ents

. Bet

wee

n Ap

ril 1

, 20

18 a

nd Ju

ne 3

0, 2

018,

on-

site

even

ts r

ecru

ited

for 3

13

job

open

ings

. 153

att

ende

es o

f re

crui

tmen

ts w

ere

hire

d fo

r the

se p

ositi

ons.

The

job

hire

rate

for p

revi

ous

quar

ters

is o

ver 1

00%

bec

ause

som

e la

rge

empl

oyer

s w

ill s

omet

imes

end

up

hirin

g fo

r mor

e po

sitio

ns th

an a

re in

itial

ly a

dver

tised

at r

ecru

itmen

t eve

nts.

O

n-th

e-Jo

b Tr

aini

ng

Opp

ortu

nitie

s re

fers

to

th

e to

tal

num

ber o

f pos

ition

s th

at a

re a

vaila

ble

to W

IOA

and

EARN

cu

stom

ers.

The

num

bers

for p

revi

ous

quar

ters

hav

e be

en

adju

sted

du

e to

ad

ditio

nal

info

rmat

ion

abou

t O

JT

oppo

rtun

ities

. Th

e O

n-th

e-Jo

b Tr

aini

ng R

eten

tion

met

rics

mea

sure

the

ra

tio

of

WIO

A an

d EA

RN

On-

the-

Job

Trai

ning

(O

JT)

oppo

rtun

ities

tha

t ha

ve c

ompl

eted

and

end

ed w

ith t

he

cust

omer

con

tinui

ng e

mpl

oym

ent

with

the

em

ploy

er. A

ll 97

WIO

A O

JT o

ppor

tuni

ties w

ith e

nd d

ates

bet

wee

n Ju

ly 1

, 20

16 a

nd Ju

ne 3

0, 2

017

have

doc

umen

ted

outc

omes

. 78

of th

ese

WIO

A O

JTs r

esul

ted

in c

ontin

ued

empl

oym

ent.

Of

the

WIO

A O

JTs w

ith e

nd d

ates

bet

wee

n Ju

ly 1

, 201

7 an

d M

arch

31,

201

8, 8

8 ha

ve e

nded

. Of t

hese

, 54

have

resu

lted

in c

ontin

ued

empl

oym

ent,

and

one

has a

pen

ding

out

com

e. A

ll ei

ght E

ARN

On-

the-

Job

Trai

ning

opp

ortu

nitie

s with

end

dat

es b

etw

een

July

1, 2

016

and

June

30,

201

7 ha

ve

docu

men

ted

outc

omes

. Fou

r of t

hese

EAR

N O

JTs r

esul

ted

in c

ontin

ued

empl

oym

ent.

All 1

7 EA

RN O

JTs w

ith e

nd d

ates

bet

wee

n Ju

ly 1

, 201

7 an

d M

arch

31,

201

8 ha

ve d

ocum

ente

d ou

tcom

es. E

ight

of t

hese

OJT

s res

ulte

d in

con

tinue

d em

ploy

men

t.

HIRE

RAT

E FR

OM

ON

-SIT

E RE

CRUI

TMEN

TSPY

2016

PY20

17Q

1Q

2Q

3Q

4Q

1Q

2Q

3Q

4Hi

re R

ate

from

On-

Site

Rec

ruitm

ents

23.6

%16

.8%

51.8

%15

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103.

6%67

.8%

129.

0%48

.9%

Atte

ndee

s Hi

red

7022

7229

171

154

267

153

Recr

uitm

ent E

vent

Job

Ope

ning

s29

613

113

919

016

522

720

731

3So

urce

: Phi

lade

lphi

a W

orks

ana

lysis

of C

WDS

; cro

ss-c

ente

r ser

vice

s dat

a re

ques

t

ON

-THE

-JOB

TRAI

NIN

G O

PPO

RTUN

ITIE

SPY

2016

PY20

17Q

1Q

2Q

3Q

4Q

1Q

2Q

3Q

4W

IOA

OJT

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ortu

nitie

s56

3524

3221

148

21EA

RN O

JT O

ppor

tuni

ties

00

710

40

02

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS; c

ross

-cen

ter s

ervi

ces d

ata

requ

est

ON

-THE

-JOB

TRAI

NIN

G RE

TEN

TIO

NPY

2016

PY20

17Q

1Q

2Q

3Q

4Q

1Q

2Q

3Q

4W

IOA

OJT

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entio

n Ra

te0.

0%93

.1%

79.4

%72

.7%

68.8

%55

.2%

66.7

%50

.0%

WIO

A O

JTs

Reta

ined

027

2724

2216

124

WIO

A O

JTs

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ng in

Qua

rter

129

3433

3229

188

EARN

OJT

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entio

n Ra

te0.

0%0.

0%0.

0%50

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54.5

%25

.0%

50.0

%0.

0%EA

RN O

JTs

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ined

00

04

61

10

EARN

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ding

in Q

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00

811

42

0So

urce

: Phi

lade

lphi

a W

orks

ana

lysis

of C

WDS

; cro

ss-c

ente

r ser

vice

s dat

a re

ques

t

53

JOB

HIRE

RAT

E FR

OM

ON

-SIT

E RE

CRU

ITM

ENTS

ON

-THE

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B TR

AIN

ING

OPP

ORT

UN

ITIE

SW

IOA

ON

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-JO

B TR

AIN

ING

RET

ENTI

ON

EARN

ON

-THE

-JO

B TR

AIN

ING

RET

ENTI

ON

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS; c

ross

-cen

ter s

ervi

ces d

ata

requ

est

23.6

%

16.8

%51

.8%

15.3

% 103.

6%

67.8

%129.

0%

48.9

%

050100

150

200

250

300

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Recr

uitm

ent E

vent

Job

Ope

ning

sAt

tend

ees H

ired

56

35

24

32

21

14

8

21

--

7 10

4

--

2 - 1

0

20

30

40

50

60

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

WIO

A O

JT O

ppor

tuni

ties

EARN

OJT

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ortu

nitie

s

--

-

50.0

%

54.5

%

25.0

%

50.0

%

- - 2 4 6 8 1

0

12

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

EARN

OJT

s En

ding

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uart

erEA

RN O

JTs

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ined

0.0%

93.1

%79

.4%

72.7

%68

.8%

55.2

%

66.7

% 50.0

%

0510152025303540

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

WIO

A O

JTs E

ndin

g in

Qua

rter

WIO

A O

JTs R

etai

ned

54

Reso

urce

Util

izatio

n M

easu

res

of re

sour

ce u

tiliza

tion

exam

ine

whe

ther

cen

ters

hav

e su

ffici

ent a

nd d

iver

se re

sour

ces t

o co

ntin

ue o

pera

tion

effe

ctiv

ely.

The

Cost

per

Cus

tom

er m

etric

sho

ws

the

amou

nt o

f fun

ds

need

ed to

serv

e cu

stom

ers i

n th

e in

tegr

ated

PA

Care

erLi

nk®

Phila

delp

hia

cent

ers.

The

met

ric is

calc

ulat

ed b

y di

vidi

ng th

e co

st o

f op

erat

ions

by

the

tota

l num

ber

of v

isits

mad

e to

ea

ch c

ente

r for

cus

tom

ers r

ecei

ving

uni

vers

al, E

ARN

, and

/or W

IOA

serv

ices

. Le

vera

ged

Reso

urce

s dem

onst

rate

how

the

cent

ers

part

ner

with

com

mun

ity r

esou

rces

to

enha

nce

serv

ices

to

thei

r cu

stom

ers

and

are

repo

rted

as

cum

ulat

ive

mem

bers

hip

inco

me,

ear

ned

from

rent

pai

d to

the

cent

ers.

In th

e fo

urth

qu

arte

r of

pro

gram

yea

r 20

17, i

ncom

e w

as r

epor

ted

from

16

mem

bers

, inc

ludi

ng B

eneP

hilly

, Com

mun

ity C

olle

ge o

f Phi

lade

lphi

a, J

ob C

orps

, Pe

irce

Colle

ge, P

hila

delp

hia

Corp

orat

ion

of A

ging

, and

Wel

com

ing

Cent

er.

The

Prof

essio

nal D

evel

opm

ent m

etric

trac

ks th

e nu

mbe

r of

inte

grat

ed a

nd c

ross

-cen

ter

staf

f tha

t hav

e in

crea

sed

thei

r sk

ills

by a

tten

ding

wor

ksho

ps,

sem

inar

s, o

r co

nfer

ence

s.

This

trai

ning

doe

s not

nec

essa

rily

link

to c

ertif

icat

ions

. U

niqu

e Cu

stom

ers s

how

s th

e nu

mbe

r of i

ndiv

idua

l cu

stom

ers

who

rece

ive

univ

ersa

l, W

IOA,

and

EAR

N se

rvic

es

in th

e PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s.

The

Cust

omer

to S

taff

Ratio

trac

ks h

ow m

any

staf

f are

ava

ilabl

e to

del

iver

serv

ices

to W

IOA

and

EARN

cus

tom

ers i

n th

e in

tegr

ated

cen

ters

. WIO

A cu

stom

ers a

re tr

acke

d th

roug

h th

e de

liver

y of

indi

vidu

alize

d ca

reer

ser

vice

s ov

er t

he q

uart

er, w

hile

the

rat

io f

or E

ARN

cu

stom

ers u

ses a

ll w

ho h

ad a

ctiv

e ca

ses d

urin

g th

e qu

arte

r. Th

e nu

mbe

r of f

ull-t

ime

staf

f is c

alcu

late

d fo

r eac

h pr

ogra

m,

with

tho

se w

ho a

re s

plit

betw

een

the

two

prog

ram

s di

strib

uted

pro

port

iona

lly a

ccor

ding

to th

e RS

A. C

ross

-cen

ter s

taff

who

pro

vide

dire

ct s

ervi

ces,

suc

h as

wor

ksho

p fa

cilit

ator

s, a

re a

lso in

clud

ed

in th

ese

calc

ulat

ions

.

COST

PER

CUS

TOM

ERPY

2016

PY20

17Q

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4Q

1Q

2Q

3Q

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st p

er C

usto

mer

$86.

10$8

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66$7

6.72

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36$6

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12$9

1.75

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS a

nd o

ther

pro

gram

info

rmat

ion

LEVE

RAGE

D RE

SOUR

CES

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16PY

2017

Q1

Q2

Q3

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rage

d Re

sour

ces

$7,0

46$7

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$37,

296

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,710

$388

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ce: P

hila

delp

hia

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naly

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info

rmat

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PRO

FESS

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AL D

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UE C

USTO

MER

SPY

2016

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ique

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CUST

OM

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cent

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ests

55

COST

PER

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ce: P

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naly

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bor m

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200

250

300

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Q1

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2017

$86.

10$87.

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$70.

12$91.

75

$0.0

0$1

0.00

$20.

00$3

0.00

$40.

00$5

0.00

$60.

00$7

0.00

$80.

00$9

0.00

$100

.00

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

17

15

22

31

33

27

30

25

- 5 10

15

20

25

30

35

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

22

16

15

14

16

15

11

12

- 5 10

15

20

25

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

10,8

85 8,

513

9,01

7

11,2

19 12

,253

12,

175

12,2

40 10

,072

1,32

5 1,

214

1,52

7 1,

853

2,01

0 1,

897

1,89

8 1,

756

3,80

2 2,

785

2,53

0 2,

422

2,97

3 2,

695

2,13

7 2,

416

-

2,0

00

4,0

00

6,0

00

8,0

00

10,

000

12,

000

14,

000

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Uni

vers

alW

IOA

EARN

56

Out

com

es fo

r Ind

ivid

ual C

usto

mer

s: U

nive

rsal

Ser

vice

s M

etric

s th

at m

easu

re o

utco

mes

for i

ndiv

idua

l cus

tom

ers

trac

k un

iver

sal s

ervi

ce d

eliv

ery

to c

aree

r see

kers

. Cus

tom

ers r

ecei

ve a

set

of b

asic

ca

reer

ser

vice

s in

clud

ing,

but

not

lim

ited

to, j

ob s

earc

h as

sista

nce,

job

refe

rral

or p

lace

men

t ass

istan

ce. T

hose

who

are

regi

ster

ed to

rece

ive

WIO

A se

rvic

es m

ust f

ace

spec

ific

barr

iers

to e

mpl

oym

ent t

hat o

ften

requ

ire a

bro

ader

set

of s

ervi

ces

to h

elp

with

suc

cess

ful j

ob p

lace

men

t.

The

Part

icip

ant S

atisf

actio

n m

etric

pro

pose

s to

trac

k ov

eral

l job

see

ker s

atisf

actio

n w

ith u

nive

rsal

serv

ices

incl

udin

g cu

stom

er s

ervi

ce, o

ne-o

n-on

e jo

b se

arch

ass

istan

ce, w

orks

hops

, and

oth

er o

fferin

gs. P

hila

delp

hia

Wor

ks is

in th

e pr

oces

s of

revi

sing

thes

e su

rvey

s.

The

Part

icip

ant M

arke

t Sha

re s

how

s th

e m

arke

t pen

etra

tion

of p

ublic

wor

kfor

ce s

ervi

ces

avai

labl

e to

car

eer s

eeke

rs. T

he

part

icip

ant m

arke

t sha

re is

def

ined

as a

ratio

of a

ll cu

stom

ers

who

hav

e re

ceiv

ed a

t le

ast

one

serv

ice

durin

g th

e fo

urth

qu

arte

r of p

rogr

am y

ear 2

017

to th

e nu

mbe

r of u

nem

ploy

ed

indi

vidu

als

in

Phila

delp

hia

durin

g th

e qu

arte

r. EA

RN

cust

omer

s ar

e re

mov

ed b

ecau

se th

ey a

re n

ot c

onsid

ered

to b

e un

empl

oyed

. Th

e Li

tera

cy a

nd E

duca

tion

Refe

rral

s m

etric

sho

ws

the

num

ber o

f car

eer s

eeke

rs re

ferr

ed to

lite

racy

pro

gram

s an

d ot

her

educ

atio

nal

serv

ices

thr

ough

dat

a-en

tere

d se

rvic

e co

des

on p

artic

ipan

t rec

ords

. Th

e M

edia

n Ea

rnin

gs (U

nive

rsal

Ser

vice

s) m

etric

rep

orts

on

wag

es e

arne

d by

cus

tom

ers

who

rec

eive

uni

vers

al s

ervi

ces

and

ente

r em

ploy

men

t du

ring

the

seco

nd q

uart

er a

fter

ex

iting

fro

m t

he p

rogr

am.

The

Empl

oyed

in

the

Seco

nd

Qua

rter

Afte

r Exi

t (U

nive

rsal

Ser

vice

s) m

etric

trac

ks w

heth

er

cust

omer

s re

ceiv

ing

univ

ersa

l ser

vice

s ar

e em

ploy

ed in

the

se

cond

qua

rter

aft

er e

xit f

rom

serv

ices

. The

Em

ploy

ed in

the

Four

th Q

uart

er A

fter E

xit (

Uni

vers

al S

ervi

ces)

met

ric tr

acks

whe

ther

cus

tom

ers

rece

ivin

g un

iver

sal s

ervi

ces

are

empl

oyed

in th

e fo

urth

qua

rter

af

ter e

xit f

rom

ser

vice

s. T

hese

met

rics

lag

in ti

me

and

are

not c

urre

ntly

bei

ng re

port

ed b

y th

e st

ate.

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Parti

cipa

nt M

arke

t Sha

re23

.4%

21.8

%24

.3%

29.0

%30

.9%

35.3

%32

.8%

32.0

%Un

ique

WIO

A/Un

iver

sal C

usto

mer

s12

,210

9,72

710

,544

13,0

7214

,263

14,0

7214

,138

11,8

28Un

empl

oyed

in P

hila

delp

hia

52,1

4344

,546

43,3

2245

,043

46,1

6339

,910

43,0

4436

,989

PART

ICIP

ANT

MAR

KET

SHAR

E

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS a

nd la

bor m

arke

t inf

orm

atio

n

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Lite

racy

/ Edu

catio

n Re

ferra

ls66

80

76

73

79

78

98

74

LITE

RACY

AN

D ED

UCAT

ION

REF

ERRA

LS

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS PY

2016

PY20

17Q

1Q

2Q

3Q

4Q

1Q

2Q

3Q

4M

edia

n Ea

rnin

gsN/

AN/

AN/

AN/

AN/

AN/

AN/

AN/

AEm

ploy

ed in

the

seco

nd q

uarte

r af

ter e

xit

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Empl

oyed

in th

e fo

urth

qua

rter a

fter

exit

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Sour

ce: P

enns

ylva

nia

Depa

rtmen

t of L

abor

and

Indu

stry

UNIV

ERSA

L SE

RVIC

ES P

ERFO

RMAN

CE

57

PART

ICIP

ANT

MAR

KET

SHAR

ELI

TERA

CY/E

DUCA

TIO

N R

EFER

RALS

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f CW

DS a

nd la

bor m

arke

t inf

orm

atio

n

MED

IAN

EAR

NIN

GS

(UN

IV. S

ERVI

CES)

EMPL

OYE

D IN

2N

D Q

TR A

FTER

EXI

T (U

NIV

. SER

VICE

S)EM

PLO

YED

IN 4

TH Q

TR A

FTER

EXI

T (U

NIV

. SER

VICE

S)

Sour

ce: P

enns

ylva

nia

Depa

rtmen

t of L

abor

and

Indu

stry

23.4

% 21.8

% 24.3

%29.0

%30.9

% 35.3

%32.8

% 32.0

%

0

10,0

00

20,0

00

30,0

00

40,0

00

50,0

00

60,0

00

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Une

mpl

oyed

in P

hila

delp

hia

Uni

que

WIO

A/U

nive

rsal

Cus

tom

ers

66

80

76

73

79

78

98

74

- 20

40

60

80

100

120

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY20

16PY

2017

No

data

avai

labl

e.

58

PA C

aree

rLin

k® P

hila

delp

hia

Ope

ratio

nal I

nitia

tives

and

Str

ateg

ic P

roje

cts

The

inte

grat

ed P

A Ca

reer

Link

® Ph

ilade

lphi

a ce

nter

s ar

e su

ppor

ted

by P

hila

delp

hia

Wor

ks in

sev

eral

initi

ativ

es a

nd s

trat

egic

pro

ject

s th

at a

re

desig

ned

to im

prov

e ou

tcom

es fo

r ind

ivid

ual c

usto

mer

s an

d in

crea

se p

erfo

rman

ce a

cros

s th

e sy

stem

. M

onito

ring

Phila

delp

hia

Wor

ks a

ssig

ns a

pro

gram

rep

rese

ntat

ive

who

pro

vide

s su

ppor

t, gu

idan

ce a

nd t

echn

ical

ass

istan

ce t

o ea

ch in

tegr

ated

cen

ter.

Prog

ram

rep

rese

ntat

ives

mee

t w

ith S

ite A

dmin

istra

tors

and

oth

er l

eade

rshi

p st

aff

on a

wee

kly

basis

to

revi

ew p

roce

sses

and

disc

uss

perf

orm

ance

. On

a m

onth

ly b

asis,

the

pro

gram

rep

rese

ntat

ives

con

duct

mon

itorin

g vi

sits

to r

evie

w a

per

cent

age

of c

aree

r se

eker

file

s fo

r co

mpl

ianc

e. F

ollo

win

g th

e vi

sit, t

hey

gene

rate

a r

epor

t of f

indi

ngs

and

cond

uct a

n ex

it in

terv

iew

. Cen

ter

staf

f are

giv

en a

tim

efra

me

to m

ake

need

ed c

orre

ctio

ns a

nd p

rovi

de a

dditi

onal

doc

umen

tatio

n to

the

pro

gram

rep

rese

ntat

ive.

If a

pro

gram

rep

rese

ntat

ive

finds

rec

urrin

g iss

ues

from

mon

th to

mon

th, t

he c

ente

r may

be

aske

d to

sub

mit

a Pl

an o

f Cor

rect

ion

to a

ddre

ss a

par

ticul

ar c

once

rn.

EARN

Cus

tom

er O

utre

ach

Phila

delp

hia

Wor

ks c

ontin

ues

to s

uppo

rt c

olla

bora

tion

betw

een

the

Cust

omer

Eng

agem

ent

Team

of

Cros

s-Ce

nter

Ser

vice

s an

d th

e Co

unty

As

sista

nce

Offi

ces

(CAO

s) in

an

effo

rt t

o in

crea

se e

ngag

emen

t am

ong

EARN

cus

tom

ers

unde

r th

e N

o W

rong

Doo

r M

odel

. Thi

s pr

oces

s w

as

deem

ed su

cces

sful

in th

e la

st y

ear a

nd th

e CA

O re

port

ed th

at th

e nu

mbe

r of s

anct

ions

issu

ed to

EAR

N c

usto

mer

s in

Phila

delp

hia

has d

ecre

ased

as

a re

sult

of th

e ou

trea

ch re

late

d to

thes

e ef

fort

s.

The

CAO

con

duct

s ou

trea

ch b

y ph

one

to a

ll TA

NF

cust

omer

s w

ho h

ave

faile

d to

sho

w to

the

first

EAR

N a

ppoi

ntm

ent.

Thei

r goa

l is

to p

robl

em

solv

e w

ith th

e cu

stom

er a

nd s

ched

ule

a ne

w E

ARN

orie

ntat

ion

date

. Thi

s ou

trea

ch m

ay a

lso re

sult

in a

det

erm

inat

ion

that

the

cust

omer

sho

uld

not b

e re

ferr

ed to

the

EARN

pro

gram

. Th

e Cu

stom

er E

ngag

emen

t Tea

m c

ondu

cts

outr

each

to T

ANF

reci

pien

ts a

t var

ious

stag

es o

f eng

agem

ent w

ith th

e EA

RN p

rogr

am w

ho h

ave

not

been

rea

ched

by

the

CAO

. Thi

s in

clud

es d

aily

face

-to-

face

com

mun

icat

ion

thro

ugh

visit

s to

cus

tom

ers’

hom

es a

nd w

orkp

lace

s. T

he C

usto

mer

En

gage

men

t Tea

m w

ill e

ngag

e, in

form

, and

sup

port

pro

gres

s pl

ans

with

the

goal

of E

ARN

enr

ollm

ent a

nd/o

r doc

umen

tatio

n of

EAR

N re

quire

d pa

rtic

ipat

ion

hour

s. O

utre

ach

focu

ses

thos

e w

ho w

ere

refe

rred

to

the

EARN

pro

gram

and

did

not

rep

ort

to t

he fi

rst

appo

intm

ent

and

EARN

cu

stom

ers

who

are

em

ploy

ed b

ut h

ave

not p

rovi

ded

verif

icat

ion

of th

eir e

mpl

oym

ent a

nd m

onth

ly h

ours

wor

ked.

To

supp

ort E

ARN

cus

tom

ers

who

are

em

ploy

ed b

ut h

ave

not p

rovi

ded

verif

icat

ion

of e

mpl

oym

ent a

nd m

onth

ly h

ours

wor

ked,

the

cust

omer

eng

agem

ent t

eam

has

add

ed

the

retr

ieva

l of p

ayst

ubs

to th

eir o

utre

ach

effo

rts a

nd th

is is

now

a p

art o

f the

team

’s o

utco

me

mea

sure

s.

59

A ta

ble

show

ing

sele

ct m

etric

s is

belo

w. O

ther

met

rics c

ontin

ue to

be

unde

r dev

elop

men

t and

will

be

repo

rted

on

once

fina

lized

.

CUST

OM

ER O

UTR

EACH

MET

RICS

SU

MM

ARY

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f pro

gram

dat

a

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

CAO

TAN

F cu

stom

ers s

how

ing

to e

nrol

lmen

t ap

poin

tmen

t aft

er C

AO ca

llN

/A15

210

147

561

349

852

267

5TA

NF

cust

omer

s enr

ollin

g in

EAR

N

prog

ram

aft

er C

AO ca

llN

/AN

/AN

/A42

645

837

041

257

3Cu

stom

er E

ngag

emen

t Tea

mHo

me

visi

ts m

ade

N/A

N/A

N/A

526

545

426

387

717

TAN

F cu

stom

ers s

how

ing

to e

nrol

lmen

t ap

poin

tmen

t aft

er h

ome

visi

tN

/A35

1920

819

819

314

924

1TA

NF

cust

omer

s enr

ollin

g in

EAR

N

prog

ram

aft

er h

ome

visi

tN

/AN

/AN

/A18

514

989

106

188

Out

reac

h to

enr

olle

d EA

RN cu

stom

ers

who

stop

ped

atte

ndin

g th

e pr

ogra

mN

/A0

N/A

N/A

N/A

N/A

N/A

N/A

60

EARN

Cus

tom

er In

cent

ives

PA

Car

eerL

ink®

Phi

lade

lphi

a ce

nter

s co

ntin

ue t

o m

ake

ince

ntiv

es a

vaila

ble

to E

ARN

cus

tom

ers

as t

hey

mee

t sp

ecifi

c go

als

and

benc

hmar

ks.

Thes

e in

cent

ives

are

inte

nded

to

enco

urag

e pa

rtic

ipat

ion

in w

orks

hops

and

oth

er a

ctiv

ities

, inc

ludi

ng p

rovi

ding

nec

essa

ry d

ocum

enta

tion

to

verif

y pl

acem

ents

and

rete

ntio

n, a

nd to

ulti

mat

ely

incr

ease

eng

agem

ent a

nd p

artic

ipat

ion

in th

e EA

RN p

rogr

am. A

s a re

sult

of th

ese

ince

ntiv

es,

Phila

delp

hia

Wor

ks e

xpec

ts t

o se

e an

incr

ease

in t

he A

ctiv

ity C

ompl

ianc

e Ra

te (A

CR),

coun

tabl

e pl

acem

ents

, and

ret

entio

n; t

his

will

, in

turn

, as

sist P

hila

delp

hia

Wor

ks in

the

achi

evem

ent o

f sys

tem

per

form

ance

goa

ls.

Met

rics

are

bein

g de

velo

ped

to t

rack

the

impa

ct o

f in

cent

ives

on

perf

orm

ance

in f

utur

e re

port

s. A

tab

le s

how

ing

the

num

ber

of in

cent

ives

di

strib

uted

tow

ards

eac

h go

al is

show

n be

low

. IN

CEN

TIVE

S M

ETRI

CS S

UM

MAR

Y

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis

of p

rogr

am d

ata

Une

mpl

oym

ent C

ompe

nsat

ion

Assis

tanc

e

The

PA C

aree

rLin

k® P

hila

delp

hia

cent

ers c

ontin

ue to

see

perio

dic

incr

ease

s in

the

num

ber o

f cus

tom

ers s

eeki

ng a

ssist

ance

with

une

mpl

oym

ent

com

pens

atio

n. A

lthou

gh th

e ce

nter

s are

not

staf

fed

with

stat

e em

ploy

ees w

ho c

an d

irect

ly a

ssist

with

une

mpl

oym

ent c

laim

s, e

ach

cent

er h

as a

di

rect

pho

ne li

ne to

the

UC

Serv

ice

Cent

ers

and

allo

ws

cust

omer

s to

byp

ass

the

hold

tim

e. D

ue to

the

layo

ff of

hun

dred

s of

sta

te e

mpl

oyee

s in

De

cem

ber 2

016,

incr

ease

d ho

ld ti

me

for c

alle

rs b

ecam

e an

issu

e an

d th

e ce

nter

s sa

w a

n in

crea

se in

the

num

ber o

f peo

ple

seek

ing

to u

se th

e di

rect

pho

ne li

ne to

the

UC

Serv

ice

Cent

er. C

usto

mer

s w

ould

freq

uent

ly w

ait f

or h

ours

to u

se th

e ph

one.

Phi

lade

lphi

a W

orks

will

con

tinue

to

mon

itor u

sage

of t

he u

nem

ploy

men

t com

pens

atio

n di

rect

pho

ne li

ne in

the

PA C

aree

rLin

k® P

hila

delp

hia

cent

ers.

PY20

16PY

2017

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

Com

mun

ity S

ervi

ce P

artic

ipat

ion

N/A

1823

188

018

9Co

unta

ble

Plac

emen

tN

/A90

120

146

195

298

205

224

Empl

oym

ent

N/A

130

132

171

198

257

173

254

Mon

thly

Ret

entio

nN

/A67

795

698

91,

255

1,57

91,

630

1,49

5Pr

e Em

ploy

men

t Act

ivity

Par

ticip

atio

nN

/A70

129

147

8310

024

39Pr

e Em

ploy

men

t Job

Rea

dine

ssN

/A18

220

015

420

513

010

510

9Pr

e-Pl

acem

ent/

Daily

Par

ticip

atio

nN

/A11

021

124

623

124

838

154

4Pr

ogra

m E

ngag

emen

tN

/A39

5868

412

611

Tota

l Inc

entiv

es D

istr

ibut

edN

/A1,

330

1,82

91,

939

2,17

92,

624

2,54

22,

685

61

CUST

OM

ERS

USI

NG

THE

DIR

ECT

LIN

E TO

THE

UC

SERV

ICE

CEN

TERS

IN T

HE P

A CA

REER

LIN

K® P

HILA

DELP

HIA

CEN

TERS

, OCT

. 201

6 –

JUN

E 20

18

So

urce

: Phi

lade

lphi

a W

orks

ana

lysi

s of

PA

Care

erLi

nk®

Phila

delp

hia

data

requ

est

*UC-

Une

mpl

oym

ent C

ompe

nsat

ion

Hot

Lin

e

62

WIO

A Pe

rfor

man

ce M

easu

res:

Fed

eral

ly M

anda

ted

The

Penn

sylv

ania

Dep

artm

ent o

f Lab

or &

Indu

stry

Cen

ter f

or W

orkf

orce

Info

rmat

ion

and

Anal

ysis

(CW

IA) r

elea

sed

the

perf

orm

ance

re

sults

und

er W

IOA

for t

he fi

rst t

hree

qua

rter

s of P

rogr

am Y

ear 2

017.

So

me

Neg

otia

ted

Leve

ls ar

e co

nsid

ered

“ba

selin

e”. B

asel

ine

indi

cato

rs a

re th

ose

for w

hich

sta

tes

wer

e no

t req

uire

d to

pro

pose

neg

otia

ted

leve

ls,

prim

arily

bec

ause

no

hist

oric

al in

form

atio

n ex

ists.

The

se in

dica

tors

will

not

be

used

in th

e en

d of

the

year

per

form

ance

cal

cula

tions

and

will

not

be

used

to d

eter

min

e fa

ilure

to a

chie

ve a

djus

ted

leve

ls of

per

form

ance

for p

urpo

ses o

f san

ctio

ns.

The

Neg

otia

ted

Leve

ls un

der W

IOA

may

be

adju

sted

. At t

he e

nd o

f the

pro

gram

yea

r, an

obj

ectiv

e st

atist

ical

mod

el w

ill b

e us

ed to

mak

e ad

just

men

ts

in th

e ne

gotia

ted

leve

ls of

per

form

ance

for a

ctua

l eco

nom

ic c

ondi

tions

and

the

char

acte

ristic

s of

the

part

icip

ants

serv

ed.

Each

Per

cent

of G

oal A

chie

ved

mus

t be

at o

r abo

ve 5

0% o

f the

Neg

otia

ted

Leve

l.

63

WIO

A Ti

tle I

Perf

orm

ance

Out

com

es, 4

th Q

uart

er P

Y 20

17 Y

ear-

to-D

ate

In a

dditi

on to

the

abov

e m

etric

s, tw

o ad

ditio

nal p

erfo

rman

ce m

easu

rem

ents

wer

e in

trod

uced

und

er W

IOA:

Ave

rage

Indi

cato

r Sco

re a

nd A

vera

ge

Prog

ram

Sco

re.

The

Aver

age

Indi

cato

r Sco

re lo

oks

at e

ach

indi

cato

r acr

oss

all t

hree

pro

gram

s (Ad

ult,

Dislo

cate

d W

orke

r, an

d Yo

uth)

, and

giv

es th

e av

erag

e of

the

Perc

ent o

f Goa

l Ach

ieve

d re

sults

. Th

e Av

erag

e Pr

ogra

m s

core

look

s at e

ach

prog

ram

and

giv

es th

e av

erag

e of

the

Perc

ent o

f Goa

l Ac

hiev

ed re

sults

for e

ach

indi

cato

r. Ea

ch A

vera

ge In

dica

tor S

core

and

Ave

rage

Pro

gram

scor

e m

ust m

eet 9

0%. F

or P

rogr

am Y

ear 2

017,

Phi

lade

lphi

a’s

resu

lts w

ere:

Repo

rtin

g Pe

riod:

7/1

/201

7 th

roug

h 6/

30/2

018

Coho

rt P

erio

dN

egot

iate

d Le

vel

Actu

al

Perf

orm

ance

% o

f Goa

l Ac

hiev

ed

Adul

t Em

ploy

men

t Rat

e 2n

d Q

tr A

fter

Exi

t7/

1/20

16 -

6/30

/201

763

.0%

72.8

%11

5.6%

Adul

t Em

ploy

men

t Rat

e 4t

h Q

tr A

fter

Exi

t7/

1/20

16 -

12/3

1/20

1662

.0%

71.4

%11

5.1%

Adul

t Med

ian

Earn

ings

2nd

Qtr

Aft

er E

xit

7/1/

2016

- 6/

30/2

017

$5,0

00$5

,591

111.

8%Ad

ult C

rede

ntia

l Att

ainm

ent R

ate

7/1/

2016

- 12

/31/

2016

55.0

%18

.2%

33.1

%Ad

ult M

easu

rabl

e Sk

ills G

ain

7/1/

2017

- 6/

30/2

018

Base

line

20.1

%Di

sloc

ated

Wor

ker E

mpl

oym

ent R

ate

2nd

Qtr

Aft

er E

xit

7/1/

2016

- 6/

30/2

017

72.0

%78

.5%

109.

0%Di

sloc

ated

Wor

ker E

mpl

oym

ent R

ate

4th

Qtr

Aft

er E

xit

7/1/

2016

- 12

/31/

2016

73.0

%79

.8%

107.

7%Di

sloc

ated

Wor

ker M

edia

n Ea

rnin

gs 2

nd Q

tr A

fter

Exi

t7/

1/20

16 -

6/30

/201

7$6

,700

$6,8

9710

2.9%

Disl

ocat

ed W

orke

r Cre

dent

ial A

ttai

nmen

t Rat

e7/

1/20

16 -

12/3

1/20

1657

.0%

54.2

%92

.9%

Disl

ocat

ed W

orke

r M

easu

rabl

e Sk

ills G

ain

7/1/

2017

- 6/

30/2

018

Base

line

6.9%

Yout

h Em

ploy

men

t and

Edu

catio

n Ra

te 2

nd Q

tr A

fter

Exi

t7/

1/20

16 -

6/30

/201

761

.0%

60.5

%96

.6%

Yout

h Em

ploy

men

t and

Edu

catio

n Ra

te 4

th Q

tr A

fter

Exi

t7/

1/20

16 -

12/3

1/20

1657

.0%

66.8

%11

9.8%

Yout

h M

edia

n Ea

rnin

gs 2

nd Q

tr A

fter

Exi

t7/

1/20

16 -

6/30

/201

7Ba

selin

e$2

,421

n/a

Yout

h Cr

eden

tial A

ttai

nmen

t Rat

e7/

1/20

16 -

12/3

1/20

1660

.0%

72.9

%11

9.7%

Yout

h M

easu

rabl

e Sk

ills G

ain

7/1/

2017

- 6/

30/2

018

Base

line

73.6

%

64

A W

IOA

Adul

t is

an in

divi

dual

18

year

s of

age

or o

lder

who

requ

ires s

peci

al a

ssist

ance

incl

udin

g bu

t not

lim

ited

to la

bor m

arke

t inf

orm

atio

n, jo

b se

arch

ass

istan

ce, i

ndiv

idua

l cou

nsel

ing

and

care

er p

lann

ing,

and

spec

ializ

ed a

sses

smen

t in

orde

r to

atta

in e

mpl

oym

ent.

A W

IOA

Dislo

cate

d W

orke

r is,

in g

ener

al, a

n in

divi

dual

who

has

bee

n la

id o

ff fr

om e

mpl

oym

ent,

or is

une

mpl

oyed

or

is un

able

to fi

nd e

mpl

oym

ent

due

to c

ircum

stan

ces

beyo

nd th

eir c

ontr

ol.

This

incl

udes

a s

pous

e of

a m

embe

r of t

he A

rmed

Ser

vice

s w

ho h

as e

xper

ienc

ed a

loss

of e

mpl

oym

ent

as a

resu

lt of

relo

catio

n re

late

d to

thei

r spo

use'

s act

ive

duty

requ

irem

ents

. In

add

ition

to fe

dera

lly-m

anda

ted

perf

orm

ance

mea

sure

s, th

ere

are

also

spec

ific

goal

s in

Penn

sylv

ania

’s W

IOA

Com

bine

d St

ate

Plan

. Th

e pl

an p

lace

s a

signi

fican

t em

phas

is on

ser

ving

indi

vidu

als

with

bar

riers

to

empl

oym

ent.

Av

erag

e In

dica

tor S

core

Scor

eEm

ploy

men

t Rat

e 2n

d Q

tr A

fter

Exi

t10

7.9%

Empl

oym

ent R

ate

4thd

Qtr

Aft

er E

xit

113.

9%M

edia

n Ea

rnin

gs 2

nd Q

tr A

fter

Exi

t10

7.4%

Cred

entia

l Att

ainm

ent R

ate

83.2

%

Aver

age

Prog

ram

Sco

reAd

ult

93.9

%Di

sloc

ated

Wor

ker

104.

1%Yo

uth

112.

6%

65

*Due

to C

WDS

issu

es, t

he co

unt o

f par

ticip

ants

with

the

barr

iers

“Low

Inco

me”

and

“Any

Bar

rier”

are

repo

rted

onl

y th

roug

h Q2

of P

Y 20

17. T

he

rem

aind

er o

f the

bar

riers

are

repo

rted

thro

ugh

Q4

of P

Y 20

17.

Barr

ier

% s

erve

d th

is q

uart

er

Publ

ic A

ssist

ance

/Low

Inco

me

85.3

%

Ex-O

ffend

er

17.5

%

Old

er in

divi

dual

s (55

+)

22.1

%

Basic

skill

s def

icie

nt

9.0%

In

divi

dual

with

disa

bilit

y 2.

7%

Hom

eles

s 1.

3%

Sing

le P

aren

t 18

.6%

An

y Ba

rrie

r 94

.0%

66

The

com

mon

wea

lth h

as a

lso e

stab

lishe

d a

prio

rity

of s

ervi

ce p

olic

y fo

r th

e W

IOA

Adul

t po

pula

tion.

The

prio

rity

cate

gorie

s an

d re

sults

sec

ond

quar

ter o

f FY

2017

are

indi

cate

d in

the

char

t bel

ow:

67

WIO

A Sy

stem

Fisc

al S

umm

ary

The

info

rmat

ion

belo

w re

flect

s use

of W

IOA

Form

ula

fund

s and

spec

ial g

rant

s Jul

y 1,

201

7 –

June

30,

201

8 (fi

scal

yea

r 201

8) T

he C

aree

r See

ker S

ervi

ces

fund

s re

flect

onl

y W

IOA

and

not W

agne

r-Pe

yser

fund

s in

the

loca

l PA

Care

erLi

nk®

syst

em.

WIO

A Fu

ndin

gFY

2017

Pr

opos

ed

Budg

et

Fund

s Ex

pend

ed Y

ear-

to-D

ate

Perc

ent o

f Bu

dget

Ex

pend

ed

Num

ber

Serv

ed

Year

-to-

Date

WIO

A Tr

aini

ng

On-

the-

Job

Trai

ning

$800

,000

231,

277

$

29%

Indi

vidu

al T

rain

ing

Acco

unts

$600

,000

539,

769

$

90%

Incu

mbe

nt W

orke

rs$1

50,0

0010

2,87

7$

69

%CJ

T$8

0,00

075

,744

$

95

%VS

T$1

,150

,000

1,04

3,84

0$

91%

Appr

entic

eshi

ps$1

00,0

0048

,723

$

49

%O

ther

Sup

port

$200

,000

190,

129

$

95%

Tran

sist

iona

l Wor

k$5

0,00

048

,591

$

97

%

WIO

A Tr

aini

ng T

otal

$3,1

30,0

00$2

,280

,950

73%

422

WIO

A O

pera

tions

Inte

grat

ed &

Cro

ss C

ente

r Ser

vice

s$5

,500

,000

4,55

7,77

5$

83%

Phila

delp

hia

Wor

ks O

pera

tions

$1,2

84,5

1839

1,60

9$

30

%

Adm

inis

trat

ive

and

Supp

ort s

ervi

ces

$829

,896

581,

299

$

70%

WIO

A O

pera

tions

Tot

al

$7,6

14,4

14$5

,530

,683

73%

37,8

48

WIO

A Sp

ecia

l Ini

tiativ

esRa

pid

Resp

onse

(Sub

reci

pien

ts)

$632

,687

583,

511

$

92%

Tota

l Rap

id R

espo

nse

$632

,687

$583

,511

92%

WIO

A Ca

rry-

Ove

rAd

min

istr

ativ

e an

d Pr

ogra

m (S

ubre

cipi

ents

) $1

,147

,525

1,14

7,52

5$

100%

68

WIO

A Sy

stem

-Wid

e Pe

rfor

man

ce M

etric

s As

the

Loc

al W

orkf

orce

Dev

elop

men

t Bo

ard,

Phi

lade

lphi

a W

orks

est

ablis

hes

syst

em-w

ide

perf

orm

ance

met

rics.

Th

ese

goal

s ar

e tr

ansla

ted

into

co

ntra

ctua

l goa

ls fo

r the

subc

ontr

acto

rs b

ased

on

thei

r cen

ter t

raffi

c.

Som

e of

thes

e m

etric

s ar

e de

velo

ping

as

we

awai

t fur

ther

gui

danc

e fr

om th

e co

mm

onw

ealth

. Th

e ch

arts

on

the

follo

win

g pa

ge sh

ow th

e st

atus

of e

ach

met

ric fo

r the

firs

t qua

rter

of t

his f

iscal

yea

r. Re

gist

ratio

ns r

efer

to

thos

e in

divi

dual

s w

ho r

equi

re a

mor

e ex

tens

ive

set

of s

ervi

ces

beyo

nd t

he b

asic

ser

vice

s pr

ovid

ed t

o al

l ind

ivid

uals

in t

he

cent

ers.

The

sys

tem

goa

l is t

o re

gist

er o

ver 2

,200

in in

tens

ive

care

er se

rvic

es.

E nro

llmen

t in

to t

rain

ing

(ITA

and

OJT

), as

des

crib

ed e

lsew

here

in t

his

repo

rt, w

ill a

lso b

e su

pple

men

ted

in th

is pr

ogra

m y

ear

by e

nrol

lmen

ts in

to

wor

k ex

perie

nce

and

inte

rnsh

ips.

In

addi

tion,

tra

nsiti

onal

wor

k, w

hile

not

offi

cial

ly d

esig

nate

d as

tra

inin

g un

der

WIO

A re

gula

tions

, w

ill b

e of

fere

d to

cus

tom

ers t

o pr

ovid

e th

em w

ith e

xper

ienc

e in

the

wor

kpla

ce.

Cred

entia

l att

ainm

ent

is a

new

em

phas

is un

der

WIO

A.

An in

dust

ry-r

ecog

nize

d oc

cupa

tiona

l lic

ense

or

cert

ifica

te is

of

high

val

ue t

o em

ploy

ers.

Fu

rthe

r gui

danc

e fr

om th

e st

ate

on th

e ex

act d

efin

ition

of t

his m

easu

re is

exp

ecte

d. I

n th

e in

terim

, we

are

care

fully

mon

itorin

g cr

eden

tial a

ttai

nmen

t bo

th d

urin

g an

d af

ter p

artic

ipat

ion.

Fo

r tho

s e p

artic

ipan

ts w

ho e

nrol

l in

trai

ning

, we

also

mea

sure

how

man

y ob

tain

em

ploy

men

t rel

ated

to th

e tr

aini

ng.

This

help

s us

to e

valu

ate

the

effe

ctiv

enes

s of o

ur tr

aini

ng p

rovi

ders

. Pl

acem

ents

are

tho

se in

divi

dual

s w

here

we

can

docu

men

t th

at t

hey

obta

ined

em

ploy

men

t at

a m

inim

um o

f 30

hou

rs p

er w

eek

at o

r ab

ove

min

imum

wag

e. O

ur g

oal f

or th

e m

edia

n w

age

syst

em-w

ide

is $1

3.00

per

hou

r. Th

e nu

mbe

r of n

ew e

mpl

oyer

s an

d nu

mbe

r of n

ew jo

b or

ders

per

qua

rter

in th

e fo

llow

ing

char

ts a

re c

ompa

red

to th

e av

erag

e nu

mbe

r of e

ach

per

quar

ter i

n th

e pr

evio

us p

rogr

am y

ear.

The

WIO

A pe

rfor

man

ce m

etric

s re

flect

the

aim

of t

he le

gisla

tion,

as

wel

l as

the

goal

s of

the

sta

te a

nd lo

cal a

rea.

As

mor

e de

finiti

on is

rec

eive

d su

rrou

ndin

g so

me

of th

e m

etric

s, th

e ch

arts

on

the

follo

win

g pa

ge m

ay b

e ad

ded

to o

r cha

nged

.

69

REG

ISTR

ATIO

NS

APP

REN

TICE

SHIP

S EN

ROLL

MEN

TS (I

TA, W

IOA,

OJT

)

%

OJT

CO

NVE

RSIO

NS

TO E

MPL

OYM

ENT

%

OF

TRAI

NIN

G R

ESU

LTIN

G IN

CRE

DEN

TIAL

%

OF

TRAI

NIN

G IN

REL

ATED

OCC

UPA

TIO

N

#O

F PL

ACEM

ENTS

*M

EDIA

N W

AGE

#

OF

NEW

EM

PLO

YERS

# O

F N

EW JO

B O

RDER

S

$0$5$10

$15

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY 2

016

PY 2

017

med

ian

wag

ego

al

020406080

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY 2

016

PY 2

017

new

em

ploy

ers

0

1,00

0

2,00

0

3,00

0

4,00

0

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

PY 2

016

PY 2

017

new

job

orde

rs

*Not

e Re

gist

ratio

n, A

ppre

ntic

eshi

ps E

nrol

lmen

t and

Pla

cem

ents

are

all

cum

ulat

ive.

70

Fina

ncia

l Sum

mar

y an

d Pe

rfor

man

ce o

f th

e EA

RN P

rogr

am a

s of

Ju

ne 3

0, 2

018

The

Empl

oym

ent

and

Rete

ntio

n N

etw

ork

(EAR

N)

syst

em p

rovi

des

empl

oym

ent

and

trai

ning

ser

vice

s to

ind

ivid

uals

striv

ing

to r

each

eco

nom

ic

self-

suffi

cien

cy. E

ach

part

icip

ant e

nrol

led

in th

e EA

RN sy

stem

rece

ives

per

sona

lized

car

eer g

uida

nce

to p

rovi

de th

e su

ppor

t nee

ded

to a

chie

ve c

aree

r go

als.

Sta

ff su

ppor

t is

offe

red

from

beg

inni

ng t

o en

d, b

efor

e an

d af

ter

empl

oym

ent.

Onl

y in

divi

dual

s re

ceiv

ing

cash

ass

istan

ce a

nd s

peci

fical

ly

iden

tifie

d by

the

Coun

ty A

ssist

ance

Offi

ce a

re e

ligib

le to

enr

oll.

The

EARN

pro

gram

min

g in

clud

es V

ocat

iona

l Ski

lls T

rain

ing

(VST

) whi

ch o

ffers

focu

sed

skill

trai

ning

with

em

bedd

ed c

onte

xtua

lized

lear

ning

ser

vice

s.

VST

is a

viab

le o

ptio

n su

ppor

ting

the

EARN

sys

tem

’s g

oal o

f se

lf-su

ffici

ency

, fin

anci

al in

depe

nden

ce a

nd c

usto

mer

cho

ice.

Th

e EA

RN S

yste

m’s

vo

catio

nal t

rain

ing

prog

ram

offe

rs c

ompr

ehen

sive,

indu

stry

spe

cific

ski

lls d

evel

opm

ent

in s

ever

al k

ey o

ccup

atio

nal s

ecto

rs t

hat

ali

gn w

ith

th

e H

igh

Pr

iori

ty

Occ

up

atio

ns

(HPO

).

wh

ich

in

clud

e:

reta

il,

cust

omer

se

rvic

e,

allie

d he

alth

care

, se

curit

y se

rvic

es,

culin

ary

arts

, re

siden

tial/c

ouns

elin

g se

rvic

es, c

hild

care

, and

com

mer

cial

driv

er’s

lice

nse

(tran

spo r

tatio

n).

High

light

s of t

he E

ARN

Sys

tem

•Th

e EA

RN p

rogr

am h

ad 8

,726

new

enr

ollm

ents

and

pro

vide

d se

rvic

es to

1,9

86 c

arry

-ove

r cus

tom

ers f

rom

pro

gram

yea

r 201

6. T

otal

num

ber

of c

usto

mer

s se

rved

in Ju

ly 2

017

thro

ugh

June

201

8 is

10,7

12.

•Th

ere

wer

e 3,

475

tota

l unc

onfir

med

job

plac

emen

ts fo

r Jul

y 20

17 th

roug

h Ju

ne 2

018.

56

perc

ent o

f tho

se p

lace

men

ts w

ere

offe

red

30ho

urs

or m

ore

per w

eek.

•Th

e av

erag

e w

age

is $1

0.40

per

hou

r; 15

per

cent

wer

e of

fere

d m

edic

al b

enef

its a

nd 5

3 pe

rcen

t of p

lace

men

ts h

ad a

n ho

urly

wag

e of

$10.

00 o

r mor

e pe

r hou

r.•

Durin

g Ju

ly 2

017

thro

ugh

June

201

8, th

ere

wer

e 1,

938

plac

emen

ts th

at m

et th

e DH

S Pl

acem

ent T

ier 1

crit

eria

and

1,2

20 o

r 63

perc

ent t

hat

met

bot

h Ti

er 1

and

Tie

r 2 p

lace

men

t crit

eria

.•

Durin

g Ju

ly 2

017

thro

ugh

June

201

8, t

here

wer

e 1,

638

plac

emen

ts t

hat

met

the

DH

S Pl

acem

ent

Tier

3 p

lace

men

t cr

iteria

and

the

re w

ere

5,25

2 re

cord

s th

at m

et th

e DH

S m

onth

ly re

tent

ion

crite

ria.

71

Activ

e Ca

selo

ad, E

nrol

lmen

t Rat

e, a

nd R

efer

ral R

ejec

tion

Rate

s

•

The

EARN

syst

em re

ceiv

ed 1

8,64

0 re

ferr

als f

rom

the

Phila

delp

hia

Coun

ty A

ssist

ance

Offi

ces

from

July

1,2

017

thro

ugh

June

30,

201

8.

•

8,72

6 cu

stom

ers

wer

e en

rolle

d du

ring

July

1,

2017

thr

ough

Jun

e 30

, 201

8. T

he t

otal

cas

eloa

d in

clud

ing

carr

yove

rs f

rom

pro

gram

yea

r 20

16 w

as 1

0,71

2 cu

stom

ers.

The

ave

rage

mon

thly

cas

eloa

d w

as 2

,823

.

•

The

year

-to-

date

enr

ollm

ent r

ate

was

47

perc

ent.

Of

the

53 p

erce

nt o

f cus

tom

ers n

ot e

nrol

led,

83

perc

ent o

f clie

nts w

ere

refe

rral

reje

cted

be

caus

e th

ey d

id n

ot re

port

to th

e ce

nter

s; 1

0 pe

rcen

t of c

usto

mer

s w

ere

not e

nrol

led

due

to n

ot c

oope

ratin

g w

ith E

ARN

pol

icie

s; a

nd th

e re

mai

ning

cus

tom

ers w

ere

reje

cted

for o

ther

reas

ons.

72

EARN

Sys

tem

Fisc

al S

umm

ary

TAN

F AD

ULT

SYS

TEM

BU

DGET

VS.

UN

AUDI

TED

ACTU

ALS

& A

CRRU

ED E

XPEN

DITU

RES

IN JU

LY 1

, 201

7 TH

ROU

GH JU

NE

30, 2

018

(FY2

018)

Bu

dget

Cat

egor

ies

Bud

get

YTD

Exp

endi

ture

s

Cost

reim

burs

emen

tIn

tegr

ated

/Cro

ss C

ente

rs (E

ARN

-TAN

F)

14,

648,

977

14,

648,

977

Cost

reim

burs

emen

t tot

al14

,648

,977

14,6

48, 9

77

Perf

orm

ance

reim

burs

emen

t (sp

ans m

ultip

le y

ears

)In

tegr

ated

/Cro

ss C

ente

rs (E

ARN

-TAN

F) &

JSST

/VST

7,4

20,6

25

4,52

6,87

2 In

tegr

ated

/Cro

ss C

ente

rs (E

ARN

-TAN

F)-P

erfo

rman

ce T

otal

7,4

20,6

25

4,5

26,8

72

Perf

orm

ance

Fun

ds T

rain

ing

Voca

tiona

l Coh

ort T

rain

ing

1,23

7,79

6

1,

237,

796

On-

the-

Job

Trai

ning

200,

000

48

,112

Cl

oseo

ut JS

ST P

rovi

ders

262,

204

26

2,20

4 Pe

rfor

man

ce F

unds

Tra

inin

g To

tal

1,7

00,0

00

1,5

48,1

13

Perf

orm

ance

Fun

ds N

ew In

itiat

ives

O

ne-S

top

Ope

rato

r13

5,00

0

57, 3

03

Reen

try

Serv

ices

(com

pute

rs, n

etw

ork,

cabl

ing,

furn

iture

+ p

rinte

rs)

360,

000

- Dr

iver

's Ed

ucat

ion

100,

000

- Bu

sine

ss E

ngag

emen

t + O

utre

ach

45,0

00

- Te

xt M

essa

ging

Sof

twar

e9,

000

4,16

3 As

sess

men

t Too

ls14

8,50

0 St

aff C

apac

ity B

uild

ing

(fal

ls u

nder

the

Ope

rato

r's re

spon

sibi

litie

s)90

,000

-

Dive

rsity

, Sen

sitiv

ity a

nd T

raum

a Tr

aini

ng17

2,06

1 14

3,27

7 Fi

rst S

tep

Staf

fing

(80%

of $

1m o

blig

atio

n)80

0,00

0 -

Reim

agin

e EA

RN C

onsu

ltant

300,

000

278,

899

EARN

Orie

ntat

ion

Curr

icul

um D

evel

oper

70

,000

13

,530

Dr

exel

Tra

uma

Info

rmed

+ F

inan

cial

Cou

nsel

ing

Trai

ning

(Pilo

t NW

)27

7,50

0 -

Clar

ifi F

inan

cial

Cou

nsel

ing

(pilo

t at S

S)10

2,98

2 81

,378

In

cum

bent

Wor

ker T

rain

ing

for D

ay C

are

Wor

kers

10

0,00

0 -

UESF

- ut

ilitie

s sup

port

ive

serv

ices

205,

000

16

4,51

0 N

on C

usto

dial

Fat

her P

lace

men

t Pro

gram

(ref

lect

s 8 m

onth

ope

ratio

n FY

18)

600,

000

-

Perf

orm

ance

Fun

ds N

ew In

itiat

ives

Tot

als

3,38

0,04

3

74

3,05

9

Tota

l TAN

F27

,149

,645

21,4

67,0

21

73

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f EAR

N fi

scal

dat

a.

NEW

INIT

IATI

VES

(Incl

uded

in P

rovi

der B

udge

ts) S

UPP

ORT

ED W

ITH

Budg

etYT

D Ex

pend

iture

sJE

VS Li

fe S

kills

Coa

ch62

,400

10,3

13JE

VS S

elf-

Initi

ated

230,

900

201,

522

JEVS

Ince

ntiv

es12

5,00

010

7,83

2Se

rMet

ro Li

fe S

kills

Coa

ches

113,

568

11,7

70Se

rMet

ro U

pski

lling

Cla

ss10

6,84

443

,777

SerM

etro

Ince

ntiv

es12

5,00

051

,695

Nue

va Li

fe S

kills

Coa

ches

124,

800

0N

ueva

Ince

ntiv

es20

0,00

020

1,14

7Im

pact

Life

Ski

lls C

oach

es91

,000

38,5

40Im

pact

Ups

killi

ng10

6,84

449

,565

Impa

ct In

cent

ives

150,

000

118,

179

EDSI

Ren

try

Staf

f (4

- coo

rdin

ator

+ 3

new

spec

ialis

ts)

203,

840

73,9

25N

ew In

itiat

ives

Sup

port

ed b

y Pe

rfor

man

ce F

unds

(Inc

lude

d in

Pro

vide

r Bud

gets

1,

640,

196

908,

265

74

MO

NTH

LY E

ARN

PRO

GRAM

REF

ERRA

LS, E

NRO

LLM

ENTS

AN

D AC

TIVE

CAS

ELO

AD

COU

NTY

ASS

ISTA

NCE

(CAO

) EAR

N R

EFER

RALS

E

NRO

LLM

ENT

RATE

(%)

ACTI

VE C

ASEL

OAD

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f EAR

N p

rogr

am d

ata

and

Depa

rtm

ent o

f Hum

an S

ervi

ces C

WDS

Rep

orts

.

75

EARN

Pro

gram

Per

form

ance

Sum

mar

y

Prog

ram

met

rics

are

trac

ked

acco

rdin

g to

goa

ls se

t fo

r th

e pr

ogra

m y

ear

with

cou

nts

of s

ucce

ssfu

l out

com

es d

efin

ed a

s ou

tcom

es c

lient

s m

ay

achi

eve

each

mon

th fo

llow

ing

enro

llmen

t. •

Mon

thly

Pla

cem

ent

oPl

acem

ent T

ier 1

-The

pla

cem

ent d

efin

ition

requ

ires

clie

nts

to o

btai

n un

subs

idize

d em

ploy

men

t wor

king

a m

inim

um o

f 80

hour

s in

a fo

ur-c

onse

cutiv

e w

ork

perio

d.

The

four

-wee

k pe

riod

mus

t be

gin

with

in t

he 1

80 d

ays

of t

he e

nrol

lmen

t da

te.

Unc

onfir

me d

plac

emen

ts a

re r

epor

ted

to s

how

the

effo

rts

of t

he s

yste

m t

o pl

ace

clie

nts

until

the

con

firm

ed p

lace

men

ts n

umbe

rs a

r ea v

aila

ble.

Dur

ing

July

201

7 th

roug

h Ju

ne 2

018,

ther

e w

ere

1,93

8 jo

bs th

at m

et th

e DH

S co

unta

ble

plac

emen

t tie

r 1 d

efin

ition

oPl

acem

ent

Tier

2-T

he P

lace

men

t Ti

er 2

def

initi

ons

requ

ires

clie

nts

to m

eet

the

Plac

emen

t Ti

er 1

def

initi

on a

nd e

arn

$10.

00 p

erho

ur o

r mor

e at

any

poi

nt d

urin

g th

e en

rollm

ent p

erio

d. O

f the

1,9

38 p

lace

men

ts th

at m

et th

e Ti

er 1

def

initi

on, t

here

wer

e 1,

220

or 6

3 pe

rcen

t tha

t met

the

Tier

2 p

lace

men

t def

initi

on.

oPl

acem

ent T

ier 3

-The

pla

cem

ent t

ier 3

def

initi

on re

quire

s clie

nts t

o m

eet t

he p

lace

men

t tie

r 1 d

efin

ition

and

mus

t hav

e ea

rnin

gs th

atre

sult

in th

e cl

osur

e of

TAN

F bu

dget

s. O

f the

1,9

38 p

lace

men

ts th

at m

et th

e tie

r 1 d

efin

ition

, the

re w

ere

1,63

8 or

85

perc

ent t

hat

met

the

Tier

3 p

lace

men

t def

initi

on.

•M

onth

ly R

eten

tion

- Aft

er a

clie

nt m

eets

the

ir Ti

er 1

pla

cem

ent

goal

, the

y m

ust

mai

ntai

n em

ploy

men

t in

any

giv

en c

alen

dar

mon

th a

t a

min

imum

of 8

0 ho

urs

each

mon

th, f

or u

p to

6 c

onse

cutiv

e m

onth

s fo

llow

ing

the

plac

emen

t mon

th to

be

cons

ider

ed r

etai

ned.

Dur

ing

July

2017

thro

ugh

June

201

8, th

e sy

stem

ach

ieve

d 5,

252

rete

ntio

n ou

tcom

es th

at m

et th

e pe

rfor

man

ce d

efin

ition

.

•Cr

eden

tialin

g- C

lient

mus

t be

plac

ed in

ski

lls tr

aini

ng w

ithin

90

days

of e

nrol

lmen

t and

rece

ive

a di

plom

a or

cer

tific

atio

n di

rect

ly r

elat

ed to

high

prio

rity

occu

patio

n in

loca

l are

a. D

HS n

umbe

rs w

ill b

e pr

ovid

ed o

nce

the

num

bers

hav

e be

en c

onfir

med

.

76

UN

CON

FIRM

ED M

ON

THLY

PLA

CEM

ENTS

M

EDIC

AL B

ENEF

ITS

AVER

AGE

WAG

E

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis o

f EAR

N p

rogr

am d

ata.

Mon

thly

pla

cem

ents

are

show

n ba

sed

on C

WDS

pla

cem

ent s

tart

dat

e.

77

DHS

MO

NTH

LY P

LACE

MEN

TS –

TIE

R 1

D

HS M

ON

THLY

PLA

CEM

ENTS

– T

IER

2

DHS

MO

NTH

LY P

LACE

MEN

TS –

TIE

R 3

D

HS M

ON

THLY

RET

ENTI

ON

Sour

ce: D

HS C

WDS

Rep

orts

78

Yout

h Sy

stem

Rep

ort

Phila

delp

hia

Wor

ks’ y

outh

wor

kfor

ce d

evel

opm

ent s

trat

egy

incl

udes

com

preh

ensiv

e, y

ear-

roun

d an

d su

mm

er p

rogr

amm

ing

that

pro

vide

s op

port

uniti

es fo

r you

th a

nd y

oung

adu

lts to

ach

ieve

21st

Cen

tury

Ski

lls a

nd g

ain

an u

nder

stan

ding

of c

aree

r and

wor

k. T

he y

outh

syst

em in

Ph

ilade

lphi

a se

rves

you

th a

nd y

oung

adu

lts b

etw

een

the

ages

of t

wel

ve th

roug

h tw

enty

-four

yea

rs o

ld p

rimar

ily th

roug

h th

e us

e of

WIO

A,

TAN

F-YD

, and

oth

er g

rant

fund

s. O

ur d

eliv

ery

syst

em p

rovi

des h

igh

qual

ity se

rvic

es fo

r you

th a

nd y

oung

adu

lts fo

cuse

d on

care

er e

xplo

ratio

n an

d gu

idan

ce, c

ontin

ued

supp

ort f

or e

duca

tiona

l att

ainm

ent,

oppo

rtun

ities

for s

kills

trai

ning

in in

-dem

and

indu

strie

s an

d oc

cupa

tions

, and

cu

lmin

atin

g w

ith e

mpl

oym

ent o

r en

rollm

ent i

n po

st-s

econ

dary

edu

catio

n. T

his

repo

rt p

rese

nts

data

on

quar

ter

four

, Apr

il 1,

201

8 –

June

30

, 201

8, fo

r you

th p

rogr

ams

that

are

ope

ratin

g du

ring

prog

ram

yea

r 201

7.

YOU

TH P

ROG

RAM

MO

DELS

– O

VERV

IEW

Th

roug

h a

part

ners

hip

betw

een

Phila

delp

hia

Wor

ks a

nd th

e Ph

ilade

lphi

a Yo

uth

Net

wor

k (P

YN),

the

yout

h sy

stem

pro

vide

s ca

reer

ser

vice

s an

d w

ork-

base

d op

port

uniti

es to

you

th a

nd y

oung

adu

lts v

ia th

e fo

llow

ing

year

-rou

nd a

nd su

mm

er m

odel

s:

At-R

isk Y

outh

Enr

olle

d in

Hig

h Sc

hool

: Stu

dent

s at-

risk

of d

ropp

ing

out i

n gr

ade

12 p

artic

ipat

e in

yea

r-ro

und

prog

ram

s for

add

ition

al su

ppor

t tr

ansit

ioni

ng to

and

per

sistin

g in

pos

t-se

cond

ary

educ

atio

n or

sus

tain

able

em

ploy

men

t. U

pon

prog

ram

com

plet

ion,

suc

cess

ful p

artic

ipan

ts

will

gra

duat

e hi

gh s

choo

l, co

nnec

t with

an

appr

opria

te p

ost-

seco

ndar

y op

tion

and

com

plet

e on

e ye

ar o

f col

lege

cou

rsew

ork

or a

dvan

ce to

em

ploy

men

t.

Opp

ortu

nity

You

th W

ithou

t a S

econ

dary

Cre

dent

ial:

Yout

h ar

e re

enga

ged

and

supp

orte

d to

obt

ain

a G

ED a

nd c

ontin

ue to

bui

ld th

eir

com

pete

ncie

s an

d sk

ills b

eyon

d th

e se

cond

ary

leve

l. B

y re

mov

ing

this

cred

entia

l bar

rier,

yout

h pa

rtic

ipat

e in

yea

r-ro

und

prog

ram

s in

clud

ing

a co

ntin

uum

of s

ervi

ces

mov

ing

part

icip

ants

thro

ugh

colle

ge e

xplo

ratio

n an

d pr

epar

atio

n to

acc

ess a

nd p

ersis

t in

post

-sec

onda

ry

educ

atio

n.

Opp

ortu

nity

You

th w

ith a

Sec

onda

ry C

rede

ntia

l: Yo

uth

who

hav

e ob

tain

ed a

sec

onda

ry c

rede

ntia

l but

are

disc

onne

cted

from

bot

h sc

hool

an

d w

ork

are

able

to p

artic

ipat

e in

yea

r-ro

und

prog

ram

s offe

ring

indu

stry

-rec

ogni

zed

cred

entia

ls pr

epar

ing

them

for p

ositi

ons

in

indu

strie

s w

ith h

igh-

grow

th p

oten

tial i

n Ph

ilade

lphi

a.

Empl

oym

ent

Conn

ectio

ns f

or O

ppor

tuni

ty Y

outh

: Ye

ar-r

ound

pro

gram

s of

fere

d fo

r fo

ur t

arge

t po

pula

tions

you

th i

dent

ified

as

havi

ng

inte

llect

ual d

isabi

litie

s an

d/or

aut

ism; y

outh

who

hav

e be

en a

djud

icat

ed; y

outh

who

are

/hav

e ag

ed o

ut o

f Fos

ter C

are;

and

you

th w

ho a

re

tran

sitio

ning

out

of

Phila

delp

hia

Care

er a

nd T

echn

ical

Edu

catio

n pr

ogra

ms.

Ser

vice

s ar

e de

signe

d to

sup

port

con

nect

ions

to

wor

k ex

perie

nce,

trai

ning

and

ulti

mat

ely

unsu

bsid

ized

empl

oym

ent.

79

E3 Pow

er C

ente

rs: T

he E

3 Cen

ter m

odel

(Edu

catio

n, E

mpl

oym

ent a

nd E

mpo

wer

men

t) is

a n

eigh

borh

ood-

base

d, h

olist

ic y

ear-

roun

d ap

proa

ch to

pre

parin

g ou

t-of

-sch

ool y

outh

and

juve

nile

offe

nder

s ret

urni

ng fr

om re

siden

tial t

o ac

hiev

e lo

ng-t

erm

edu

catio

nal,

care

er a

nd

pers

onal

goa

ls, in

clud

ing

self-

suffi

cien

cy.

Wor

kRea

dy S

umm

er: W

orkR

eady

Sum

mer

pro

gram

s offe

r edu

catio

nally

-enr

iche

d w

ork

expe

rienc

e op

port

uniti

es to

in-s

choo

l and

out

-of-

scho

ol y

outh

age

s 12-

21 y

ears

old

who

hav

e no

t mat

ricul

ated

into

pos

t-se

cond

ary

educ

atio

n. P

artic

ipan

ts c

ompl

ete

a six

-wee

k (1

20 h

our)

, pa

id w

ork

expe

rienc

e th

at fo

ster

s the

acq

uisit

ion

of th

e 21

st C

entu

ry sk

ills

thro

ugh

wor

k-ba

sed

lear

ning

. Opp

ortu

nitie

s ar

e of

fere

d th

roug

h on

e of

four

pro

gram

mod

els:

car

eer e

xpos

ure,

serv

ice-

lear

ning

, wor

k ex

perie

nce,

and

inte

rnsh

ips.

80

Fina

ncia

l Con

trol

s Th

is se

t of m

etric

s tr

acks

fund

s to

ens

ure

that

pro

gram

s ar

e su

ffici

ently

sup

port

ed a

nd a

ctiv

e. T

otal

s in

the

sum

mar

y ta

bles

sho

w in

voic

es

subm

itted

to P

hila

delp

hia

Wor

ks a

nd n

ot n

eces

saril

y pa

id e

xpen

ses

thro

ugh

the

final

qua

rter

of f

iscal

yea

r 201

8, p

rogr

am y

ear 2

017.

YOU

TH S

YSTE

M Y

EAR-

ROU

ND

FUN

DIN

G: F

OR

THE

PERI

OD

FRO

M JU

LY 1

, 201

7 TH

ROU

GH JU

NE

30, 2

018

TAN

F YD

Fun

ding

Bu

dget

ed

Expe

nded

%

Exp

ende

d TA

NF

Empl

oym

ent C

onne

ctio

ns*

$837

,751

$5

05,6

86.2

3 60

%

TAN

F E3

Cen

ters

$1

,466

,000

$1

,397

,342

92

%

TAN

F Ce

nter

for L

itera

cy

$113

,979

$1

12,7

84

99%

To

tal T

ANF

$2,4

67,7

30

$2,0

15,8

12

82%

WIO

A Fu

ndin

g Bu

dget

ed

Expe

nded

%

Exp

ende

d At

-risk

You

th In

Sch

ool

$996

,173

.66

$743

,863

.44

75%

O

ppor

tuni

ty Y

outh

With

out S

econ

dary

Cre

dent

ial

$2,2

35,6

18.0

0 $2

,175

,330

.28

97%

O

ppor

tuni

ty Y

outh

With

Sec

onda

ry C

rede

ntia

l $1

,764

,066

.00

$1,5

48,5

12.8

6 88

%

Tota

l WIO

A $4

,995

,857

.66

$4,4

67,7

06.5

8 89

%

Sou

rce:

Phi

lade

lphi

a W

orks

ana

lysi

s of

fisc

al d

ata.

*N

ote:

Bud

get a

nd e

xpen

ses

for J

anua

ry –

June

201

8 w

ithin

Six

-mon

th in

itiat

ive

for T

ANF

Empl

oym

ent C

onne

ctio

ns.

81

Prog

ram

Yea

r 201

7 Pe

rfor

man

ce M

etric

s In

this

sect

ion,

Phi

lade

lphi

a W

orks

’ tra

cks y

outh

who

are

enr

olle

d/ac

tive

in th

e qu

arte

r and

exi

ting

prog

ram

s in

the

curr

ent p

rogr

am y

ear.

Man

y W

IOA-

enro

lled

and

E3 Cen

ter y

outh

rem

aine

d ac

tive

durin

g th

e fin

al q

uart

er a

nd w

ere

succ

essf

ully

tran

sitio

ned

into

follo

w-u

p se

rvic

es (e

xite

d fr

om a

ctiv

e pr

ogra

mm

ing)

.

STAT

US

OF

YOU

TH E

NRO

LLED

IN P

ROG

RAM

YEA

R 20

17 Y

EAR-

TO-D

ATE

(TAN

F an

d W

IOA

FUN

DED)

Key

& D

efin

ition

s U

nsuc

cess

ful

Yout

h ex

its p

rogr

am w

ithou

t goa

l att

ainm

ent a

nd is

incl

uded

in p

rogr

am p

erfo

rman

ce

Excl

usio

n Yo

uth

exits

pro

gram

due

to s

peci

al c

ircum

stan

ces*

and

will

not

be

incl

uded

in p

rogr

am p

erfo

rman

ce

Succ

essf

ul

Yout

h ex

its p

rogr

am w

ith g

oal a

ttai

nmen

t and

is in

clud

ed in

pro

gram

per

form

ance

Re

mai

ning

Act

ive

Yout

h ac

tivel

y pa

rtic

ipat

ing

in p

rogr

am a

nd is

not

incl

uded

in p

rogr

am p

erfo

rman

ce u

ntil

exit

Sour

ce: Y

outh

Wor

ks A

dmin

istra

tor a

nd P

hila

delp

hia

Wor

ks a

naly

sis

of p

rogr

am d

ata.

*C

ircum

stan

ces

are

iden

tifie

d by

sta

te a

nd fe

dera

l gui

danc

e

E3 Ce

nter

Coun

tPe

rcen

tO

ppor

tuni

ty Y

outh

with

out S

econ

dary

Cre

dent

ials

Coun

tPe

rcen

tUn

succ

essf

ul11

917

.5%

Unsu

cces

sful

6721

.8%

Exclu

sion

304.

4%Ex

clusio

n4

1.3%

Succ

essf

ul87

12.8

%Su

cces

sful

148

48.2

%Re

mai

ning

Act

ive

445

65.3

%Re

mai

ning

Act

ive

8828

.7%

Tota

l68

110

0.0%

Tota

l30

710

0.0%

At R

isk Y

outh

in S

choo

lCo

unt

Perc

ent

Opp

ortu

nity

You

th w

ith S

econ

dary

Cre

dent

ials

Coun

tPe

rcen

tUn

succ

essf

ul34

20.1

%Un

succ

essf

ul30

16.3

%Ex

clusio

n2

1.2%

Exclu

sion

116.

0%Su

cces

sful

9455

.6%

Succ

essf

ul54

29.3

%Re

mai

ning

Act

ive

3923

.1%

Rem

aini

ng A

ctiv

e89

48.4

%To

tal

169

100.

0%To

tal

184

100.

0%

82

ENRO

LLM

ENT

SUM

MAR

Y FO

R W

IOA

PRO

GRA

MS

Five

hun

dred

and

fift

y-tw

oslo

ts w

ere

allo

cate

d to

ser

ve y

outh

and

you

ng a

dults

in th

ree

WIO

A-fu

nded

pro

gram

s: a

t risk

you

th e

nrol

led

in

scho

ol,

oppo

rtun

ity y

outh

with

out

a se

cond

ary

cred

entia

l, an

d op

port

unity

you

th w

ith a

sec

onda

ry c

rede

ntia

l (s

ee a

bove

for

mod

el

over

view

s).

As o

f Jun

e 30

, 201

8, th

ere

have

bee

n six

hun

dred

and

sixt

y (6

60) y

outh

and

you

ng a

dults

enr

olle

d in

WIO

A pr

ogra

ms.

See

bel

ow

for

deta

ils r

egar

ding

enr

ollm

ent

rate

s, a

ll ot

her

mea

sure

s fo

r W

IOA

prog

ram

s w

ill b

e re

port

ed a

t a

futu

re d

ate

whe

n al

l dat

a is

mad

e av

aila

ble.

Sour

ce: Y

outh

Wor

ks A

dmin

istra

tor a

nd P

hila

delp

hia

Wor

ks a

naly

sis

of p

rogr

am d

ata.

ENRO

LLM

ENT

SUM

MAR

Y FO

R TA

NF

YOU

TH D

EVEL

OPM

ENT

EMPL

OYM

ENT

CON

NEC

TIO

NS

Eigh

t hun

dred

and

sev

enty

-five

slo

ts w

ere

allo

cate

d to

ser

ve y

outh

and

you

ng a

dults

in fo

ur ta

rget

pop

ulat

ions

thro

ugh

twel

ve y

ear-

roun

d TA

NF

YD-fu

nded

pro

gram

s (s

ee a

bove

for

mod

el o

verv

iew

). Em

ploy

men

t Co

nnec

tion

prog

ram

s w

ere

awar

ded

for

an 1

8-m

onth

per

iod

(Jan

uary

1, 2

018

– Ju

ne 3

0, 2

019)

. Pro

gram

s re

cent

ly c

ompl

eted

pro

gram

sta

rt-u

p an

d im

plem

enta

tion

in o

rder

to b

egin

enr

ollm

ent.

As o

f Ju

ne 3

0, 2

018,

ther

e ha

ve b

een

129

yout

h an

d yo

ung

adul

ts e

nrol

led

in th

ese

prog

ram

s. P

hila

delp

hia

Wor

ks a

nd p

rovi

ders

ant

icip

ate

an

incr

ease

in e

nrol

lmen

t w

ithin

the

nex

t qu

arte

r as

rec

ruitm

ent

effo

rts

are

unde

rway

and

wor

d of

mou

th s

prea

ds a

bout

pro

gram

min

g op

port

uniti

es. S

ee b

elow

for d

etai

ls re

gard

ing

enro

llmen

t rat

es, a

ll ot

her m

easu

res

for T

ANF

YD p

rogr

ams

will

be

repo

rted

at a

futu

re d

ate

whe

n al

l dat

a is

mad

e av

aila

ble.

Sour

ce: P

hila

delp

hia

Wor

ks a

naly

sis

of p

rogr

am d

ata.

Enro

llmen

t Rat

e(W

IOA

Yout

h Pr

ogra

ms)

Tota

l Slo

ts

Budg

eted

Activ

e (Y

ear-

to-D

ate)

Enro

llmen

t Rat

e

AT ri

sk y

outh

in sc

hool

159

169

106.

3%O

ppor

tuni

ty y

outh

with

out s

econ

dary

cre

dent

ials

218

307

140.

8%O

ppor

tuni

ty y

outh

with

seco

ndar

y cr

eden

tials

175

184

105.

1%Ac

ross

all

WIO

A pr

ogra

ms

552

660

119.

6%

PY20

17: Q

uart

er 4

Enro

llmen

t Rat

e(T

AN

F Em

ploy

men

t Con

nect

ions

)To

tal S

lots

Bu

dget

edA

ctiv

e (Y

ear-

to-D

ate)

Enro

llmen

t Rat

e

Yout

h id

entif

ied

as h

avin

g a

disa

bilit

y60

00.

0%Yo

uth

agin

g or

age

d ou

t of f

oste

r car

e43

065

15.1

%Yo

uth

who

hav

e be

en a

djud

icat

ed21

513

6.0%

Yout

h w

ho g

radu

ated

from

Phi

lade

lphi

a CT

E16

551

30.9

%A

cros

s al

l Em

ploy

men

t Con

nect

ions

pro

gram

s87

012

914

.8%

PY20

17: Q

uart

er 4

83

TAN

F E3 C

ENTE

RS C

LIEN

T AC

TIVE

CAS

ELO

AD

Durin

g th

e fo

urth

qua

rter

of p

rogr

am y

ear 2

017,

app

roxi

mat

ely

thre

e hu

ndre

d an

d ni

nety

-tw

o (3

92) p

artic

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312

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321

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259

197

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port

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arte

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tech

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supp

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wo

trai

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spec

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artic

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form

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view

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s ne

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ple

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thly

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ally

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), Co

mpe

te M

idw

est,

Empl

oy M

ilwau

kee,

Wisc

onsin

Dep

artm

ent o

f Wor

kfor

ceDe

velo

pmen

t, an

d N

ew Je

rsey

Dep

artm

ent o

f Lab

or a

nd W

orkf

orce

Dev

elop

men

t.•

Phila

delp

hia

Wor

ks a

nd S

EPA

Regi

on A

AI p

artn

ers w

ere

feat

ured

on:

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1 W

OG

L Ph

ilade

lphi

a Ag

enda

with

Bra

d Se

gall

and

Wor

kfor

ce 1

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trod

uctio

n to

App

rent

ices

hip

Podc

ast.

•Ph

ilade

lphi

a W

orks

and

SEP

A Re

gion

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par

tner

s att

ende

d: A

AI N

atio

nal M

eetin

g, D

istric

t 119

9C T

rain

ing

and

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radi

ng F

und

44th

Ann

ual

Gra

duat

ion

and

Reco

gniti

on C

erem

ony,

and

JFF

Hor

izons

Nat

iona

l Sum

mit.

•Ph

ilade

lphi

a W

orks

, SPI

N, P

A O

ffice

of V

ocat

iona

l Reh

abili

tatio

n, JE

VS H

uman

Ser

vice

s, a

nd o

ther

par

tner

s co

ntin

ued

mee

ting

thro

ugho

ut th

isqu

arte

r and

will

be

laun

chin

g a

pilo

t IT

pre-

appr

entic

eshi

p pr

ogra

m fo

cuse

d on

you

th o

n th

e au

tism

spec

trum

in S

epte

mbe

r 201

8.•

Last

ly, P

hila

delp

hia

Wor

ks h

as b

een

wor

king

clo

sely

with

J.B.

Hun

t Tra

nspo

rt, I

nc. t

o br

ing

thei

r nat

iona

lly a

ppro

ved

Truc

k Dr

iver

, Hea

vy a

ndDe

liver

y In

stal

latio

n Sp

ecia

list R

egist

ered

App

rent

ices

hip

prog

ram

to P

hila

delp

hia,

the

SEPA

regi

on, a

nd P

A ov

eral

l. T

he p

rogr

am is

up

for P

Aa p

prov

al a

nd re

gist

ratio

n in

July

201

8, a

nd p

lans

are

in p

lace

to ro

ll-ou

t the

pro

gram

thro

ugho

ut th

e w

orkf

orce

dev

elop

men

t boa

rds

and

C are

erLi

nks

in P

A.

ADDI

TIO

NAL

FU

NDI

NG

OU

TSID

E O

F AA

I: •

Phila

delp

hia

Wor

ks is

act

ing

as fi

scal

age

nt fo

r six

teen

new

gra

nts t

hat w

ere

awar

ded

thro

ugh

addi

tiona

l fed

eral

and

sta

te fu

nds.

Eig

ht w

ere

awar

ded

thro

ugh

the

Capa

city

Bui

ldin

g G

rant

rang

ing

from

$45

,000

-$50

,000

, and

eig

ht w

ere

awar

ded

thro

ugh

the

Pre-

Appr

entic

eshi

p &

Appr

entic

eshi

p Pr

ojec

t Gra

nt ra

ngin

g fr

om $

56,0

00-$

100,

000.

Som

e of

thes

e gr

ants

wer

e aw

arde

d to

cur

rent

SEP

A Re

gion

AAI

par

tner

s as

wel

las

exi

stin

g st

ate

gran

t rec

ipie

nts.

Thi

s fun

ding

will

be

leve

rage

d to

sup

port

IT a

nd h

ealth

care

pre

-app

rent

ices

hip

and

Regi

ster

ed A

ppre

ntic

eshi

ppr

ogra

ms.

Oth

er g

rant

s w

ere

awar

ded

to in

dust

ries o

utsid

e of

SEP

A Re

gion

AAI

, inc

ludi

ng b

iom

edic

al re

sear

ch, c

osm

etol

ogy,

man

ufac

turin

g,sk

illed

trad

es, a

nd h

ealth

care

.

90

Mic

rocr

eden

tials

with

the

Com

mun

ity C

olle

ge o

f Phi

lade

lphi

a: $

670,

000

Fund

ed b

y PA

Lab

or &

Indu

stry

Wor

kfor

ce In

nova

tion

Fund

: 1/0

1/20

16 th

roug

h 9/

30/2

019

This

gran

t foc

uses

on

crea

ting

new

car

eer p

athw

ays f

or o

ut o

f sch

ool y

outh

and

adu

lts w

ith fe

w sk

ills

and

little

wor

k ex

perie

nce.

It p

ilots

a n

ew w

ork

read

ines

s cur

ricul

um a

t the

Col

lege

resu

lting

in m

icro

cred

entia

ls, le

adin

g to

shor

t-te

rm sk

ills

trai

ning

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tific

atio

n, th

en to

col

lege

cre

dit

prog

ram

s and

/or e

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oym

ent.

Out

com

es to

-dat

e (6

/30/

18):

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utre

ach

to c

omm

unity

par

tner

s has

resu

lted

in 1

16 p

artic

ipan

ts b

eing

enr

olle

d in

13

coho

rts

of w

ork

read

ines

s tr

aini

ng, e

xcee

ding

the

goal

of 1

0 0•

Thirt

y-six

par

ticip

ants

hav

e pr

ogre

ssed

to sh

ort-

term

occ

upat

iona

l tra

inin

g at

the

Colle

ge a

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6 ha

ve c

ompl

eted

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23

othe

rs sc

hedu

led

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tart

in S

ept 2

018

•Th

e jo

b de

velo

per c

onta

cted

24

empl

oyer

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beh

alf o

f par

ticip

ants

, res

ultin

g in

14

inte

rvie

ws

and

eigh

t job

pla

cem

ents

. Six

add

ition

alpa

rtic

ipan

ts fo

und

jobs

on

thei

r ow

n.

91

Care

er a

nd T

echn

ical

Edu

catio

n Eq

uipm

ent G

rant

: $2

00,0

00

Fund

ed b

y PA

Dep

artm

ent o

f Lab

or &

Indu

stry

: 4/

31/2

017

thro

ugh

6/1/

2018

Th

is gr

ant f

unds

Com

mun

ity C

olle

ge o

f Phi

lade

lphi

a to

exp

and

its c

apac

ity fo

r adv

ance

d m

anuf

actu

ring

trai

ning

thro

ugh

the

purc

hase

of n

ew,

upgr

aded

equ

ipm

ent t

o m

eet i

ndus

try

dem

and

for s

kille

d w

orke

rs.

Fina

l Out

com

es:

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pla

nned

, Com

mun

ity C

olle

ge o

f Phi

lade

lphi

a pu

rcha

sed

equi

pmen

t wor

th o

ver $

184,

000,

exp

andi

ng it

s ca

paci

ty to

trai

n:o

Gas

dist

ribut

ion

pipe

line

mec

hani

cso

Com

pute

r num

eric

al c

ontr

ol (C

NC)

mac

hini

sts,

to a

ttai

n N

atio

nal I

nstit

ute

for M

etal

wor

king

Ski

lls (N

IMS)

Mac

hini

ng L

evel

1ce

rtifi

catio

no

Indu

stria

l mai

nten

ance

and

mec

hatr

onic

s tr

aini

ng, t

o at

tain

Adv

ance

d M

anuf

actu

ring/

Inte

grat

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ms T

echn

olog

y (A

MIS

T) L

evel

2 ce

rtifi

catio

n

•G

as p

ipel

ine

equi

pmen

t was

rece

ived

in ti

me

to tr

ain

stud

ents

dur

ing

Sprin

g 20

18; m

ost o

f the

equ

ipm

ent w

ill b

e in

stal

led

in n

ew c

lass

room

spac

e in

Fal

l 201

8, fo

llow

ing

spac

e re

nova

tions

and

ele

ctric

al u

pgra

des.

•M

anuf

actu

ring

empl

oyer

s, in

cum

bent

wor

kers

and

job

seek

ers (

incl

udin

g Ca

reer

Link

cus

tom

ers)

will

now

hav

e ac

cess

to a

dvan

ced

man

ufac

turin

g sk

ills

trai

ning

in P

hila

delp

hia

that

can

be

sche

dule

d du

ring

the

dayt

ime

or e

veni

ngs/

wee

kend

s.

92

Com

mun

ity B

ased

Job

Gran

t: $1

99,4

60

Fund

ed b

y PA

Dep

artm

ent o

f Lab

or &

Indu

stry

: 7/

1/20

16 th

roug

h 4/

30/2

018

Phila

delp

hia

Wor

ks w

as a

war

ded

a gr

ant f

rom

the

Penn

sylv

ania

Dep

artm

ent o

f Lab

or &

Indu

stry

to p

rovi

de e

nhan

ced

care

er s

ervi

ces

and

indu

stry

re

cogn

ized

cred

entia

ls th

roug

h pa

rtne

rshi

ps w

ith n

eigh

borh

ood

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niza

tions

in S

outh

wes

t Phi

lade

lphi

a an

d th

e Ke

nsin

gton

nei

ghbo

rhoo

d. T

hrou

gh

the

supp

ort o

f thi

s gra

nt, w

e de

liver

ed s

ervi

ces

offe

red

at P

A Ca

reer

Link

® ce

nter

s to

10

bran

ches

of t

he F

ree

Libr

ary

of P

hila

delp

hia

in u

nder

serv

ed

neig

hbor

hood

s. C

aree

rLin

k® s

taff

rota

te b

etw

een

libra

ry b

ranc

hes,

pro

vidi

ng w

orks

hops

incl

udin

g “W

elco

me

to P

A Ca

reer

Link

®”, “

Nav

igat

ing

Job

Gat

eway

” an

d “R

esum

e Do

’s a

nd D

on’ts

”. In

add

ition

, sta

ff w

ere

avai

labl

e to

sit

dow

n w

ith c

aree

r see

kers

at e

ach

bran

ch to

revi

ew th

eir r

esum

e,

iden

tify

care

er g

oals,

and

sch

edul

e ap

poin

tmen

ts a

t PA

Care

erLi

nk®

cent

ers f

or a

dditi

onal

ser

vice

s un

der W

IOA.

Bas

ed o

n th

e ne

eds i

dent

ified

by

both

cus

tom

ers

and

staf

f at l

ibra

ry b

ranc

hes,

staf

f hav

e ad

ded

digi

tal l

itera

cy to

thei

r offe

rings

, and

hav

e he

lped

cus

tom

ers s

et u

p em

ail a

ccou

nts,

na

viga

te o

nlin

e jo

b ap

plic

atio

ns, a

nd le

arn

tech

niqu

es fo

r con

duct

ing

an o

nlin

e jo

b se

arch

.

In a

dditi

on to

the

part

ners

hip

with

the

Free

Lib

rary

of P

hila

delp

hia,

the

Com

mun

ity B

ased

Jobs

Gra

nt h

as a

lso su

ppor

ted

addi

tiona

l sta

ff at

Lut

hera

n Se

ttle

men

t Hou

se to

wor

k w

ith c

aree

r see

kers

in th

e ne

ighb

orho

od w

ho h

ave

signi

fican

t bar

riers

to e

mpl

oym

ent.

Staf

f hav

e en

rolle

d 29

indi

vidu

als

in W

IOA,

with

two

ente

ring

ITA

trai

ning

s an

d on

e in

to a

n O

JT. A

dditi

onal

cus

tom

ers

have

foun

d pa

rt-t

ime

wor

k an

d ar

e co

ntin

uing

to b

uild

skill

s as

th

ey s

eek

full

time

empl

oym

ent.

Thro

ugh

the

end

of M

arch

201

8, th

e pr

ojec

t has

enr

olle

d 23

7 ca

reer

see

kers

in Jo

b G

atew

ay a

nd h

ad 3

93 w

orks

hop

atte

ndee

s.

93

Sum

mer

Jobs

and

Bey

ond:

Car

eer P

athw

ays f

or Y

outh

- Yo

uth

and

Youn

g Adu

lt Opp

ortu

nity

Hub

: $2,

000,

000

Fund

ed b

y U

.S. D

epar

tmen

t of L

abor

: 5/

20/2

016

thro

ugh

12/3

1/20

18

T he

Sum

me r

Jobs

and

Bey

ond:

Car

eer P

athw

ays

for Y

outh

-You

th O

ppor

tuni

ty H

ub o

pene

d in

con

junc

tion

with

the

PA C

aree

rLin

k® W

est i

n O

ctob

er o

f 20

16. T

he a

vera

ge s

ervi

ce d

urat

ion

for y

outh

at t

he H

ub la

sts

appr

oxim

atel

y tw

elve

mon

ths

or lo

nger

, dep

endi

ng o

n th

eir w

ork

expe

rienc

e, li

tera

cy

leve

ls an

d ab

ility

to

secu

re p

ost-

seco

ndar

y pl

acem

ent

or u

nsub

sidize

d em

ploy

men

t. Th

is De

part

men

t of

Lab

or g

rant

has

bee

n ex

tend

ed t

o D

ecem

ber

31, 2

018

with

the

expe

ctat

ion

that

mor

e th

an 2

50 y

outh

, in-

and

out

-of-s

choo

l will

be

serv

ed a

long

with

the

cre

atio

n of

a r

epl ic

able

an

d se

amle

ss in

tegr

ated

ser

vice

mod

el w

ith t

he a

dult

syst

em p

rovi

ders

. You

th p

artic

ipan

ts c

ompl

eted

sum

mer

pai

d w

ork

expe

rienc

es a

nd c

ontin

ue

to m

ake

conn

ectio

ns to

yea

r-ro

und

oppo

rtun

ities

. To

lear

n m

ore

or c

onne

ct w

ith H

ub p

rogr

amm

ing,

visi

t the

web

site:

htt

ps:/

/ww

w.p

ynin

c.or

g/hu

b.

Out

com

es to

dat

e:

•Cu

rren

tly 2

79 y

outh

enr

olle

d in

the

Yout

h an

d Yo

ung

Adul

t Opp

ortu

nity

Hub

o17

6 in

-sch

ool y

outh

o10

3 ou

t-of

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ool y

outh

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o hu

ndre

d an

d fo

rty-

two

tota

l pai

d w

ork

expe

rienc

e op

port

uniti

es o

ffere

d fo

r 152

uni

que

indi

vidu

als

oFi

ve jo

b sh

adow

ing

oppo

rtun

ities

o11

4 ca

reer

exp

osur

e op

port

uniti

eso

123

inte

rnsh

ip o

ppor

tuni

ties

•Ei

ghty

-sev

en p

lace

men

ts a

chie

ved

in p

ost-

seco

ndar

y ed

ucat

ion,

em

ploy

men

t and

/or m

ilita

ry/n

atio

nal s

ervi

ce

Hub

part

icip

ants

par

ticip

atin

g in

care

er e

xpos

ure

and

trai

ning

with

WHY

Y Hu

b pa

rtic

ipan

ts n

etw

ork

with

the

Cham

ber o

f Com

mer

ce fo

r Gre

ater

Ph

ilade

lphi

a’s Y

outh

Pro

fess

iona

ls Co

unci

l

94

Sout

heas

tern

Pen

nsyl

vani

a De

fens

e Tr

ansit

ion

Initi

ativ

e $2

60,0

00

(Dep

artm

ent o

f Def

ense

Offi

ce o

f Eco

nom

ic A

djus

tmen

t thr

ough

Pen

nsyl

vani

a De

part

men

t of E

cono

mic

Dev

elop

men

t)

Fund

ed b

y PA

DCE

D: 0

5/1/

2017

thro

ugh

5/31

/201

8

The

Sout

heas

tern

Pen

nsyl

vani

a De

fens

e Tr

ansit

ion

Initi

ativ

e is

a co

llabo

rativ

e re

gion

al p

artn

ersh

ip d

esig

ned

to a

ssist

com

pani

es in

the

Depa

rtm

ent

of D

efen

se su

pply

cha

in w

hose

bus

ines

s has

bee

n im

pact

ed b

y re

cent

bud

get c

uts.

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ough

a ta

rget

ed se

t of a

ctiv

ities

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initi

ativ

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s pr

ovid

ed

Defe

nse

supp

liers

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preh

ensiv

e cu

stom

ized

busin

ess s

ervi

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id in

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mer

cial

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ded

mar

kets

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div

ersif

icat

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Ser

vice

s m

ay

incl

ude

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sses

smen

t of t

heir

curr

ent s

tate

and

then

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ouch

er fo

r up

to $

15,0

00 fo

r div

ersif

icat

ion

plan

s, m

arke

ting

plan

s, w

ebsit

e up

grad

es,

oper

atio

nal e

xpan

sions

, com

mer

cial

izatio

n co

nsul

ting,

wor

kfor

ce s

ervi

ces

and

prod

uctio

n co

nsul

ting.

Thi

s gr

ant i

s man

aged

by

Phila

delp

hia

Wor

ks

and

sub-

reci

pien

t par

tner

s to

serv

e de

fens

e su

pplie

rs in

the

8-co

unty

regi

on o

f Sou

thea

ster

n Pe

nnsy

lvan

ia a

nd th

e Le

high

Val

ley

(Ber

ks, B

ucks

, Ch

este

r, De

law

are,

Leh

igh,

Nor

tham

pton

, Mon

tgom

ery,

Phi

lade

lphi

a).

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com

es to

Dat

e:

In P

hase

2, S

outh

east

ern

PA D

efen

se T

rans

ition

Initi

ativ

e ha

s id

entif

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100

com

pani

es w

ho a

re p

art o

f the

Dep

artm

ent o

f Def

ense

supp

ly c

hain

. Thi

s w

as d

one

thro

ugh

the

crea

tion

of e

ligib

ility

tool

s to

eas

ily v

alid

ate

and

docu

men

t the

com

pany

eng

agem

ent.

Our

two-

part

ner t

eam

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ram

with

in a

75-

mile

radi

us

96

Thank you to all the staff who contributed to the production of this book.

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