bob seiner at tdwi st. louis

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Copyright © 2014 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.comCopyright © 2014 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting is a trademark of Robert S. Seiner & KIK Consulting

Robert S. SeinerRobert S. SeinerKIK Consulting & Educational Services – KIKconsulting.comKIK Consulting & Educational Services – KIKconsulting.com

The Data Administration Newsletter – TDAN.comThe Data Administration Newsletter – TDAN.com

Non-Invasive Data GovernanceNon-Invasive Data GovernanceFor Business IntelligenceFor Business Intelligence

KIK Consulting & Educational ServicesKIK Consulting & Educational Services

Presentation for TDWI St. Louis – December 12, 2014Presentation for TDWI St. Louis – December 12, 2014

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• Non-Invasive Data Governance:Non-Invasive Data Governance:The Path of Least Resistance and Greatest SuccessThe Path of Least Resistance and Greatest Success–ISBN 9781935504856 / Technics PublishingISBN 9781935504856 / Technics Publishing–Published September 1, 2014Published September 1, 2014

• KIKConsulting.comKIKConsulting.comHome of Non-Invasive Data Governance™Home of Non-Invasive Data Governance™Completely Refurbished Web-SiteCompletely Refurbished Web-Site–Jeremy Seiner (Nephew) DesignerJeremy Seiner (Nephew) Designer–Live on June 1, 2014Live on June 1, 2014

• Real-World Data Governance Webinar SeriesReal-World Data Governance Webinar SeriesBig Data Governance: What it is and why it is necessaryBig Data Governance: What it is and why it is necessary–Live Webinar on Thursday, December 18 at 2pm ESTLive Webinar on Thursday, December 18 at 2pm EST–Register @ DATAVERSITY.netRegister @ DATAVERSITY.net

Non-Invasive Data GovernanceNon-Invasive Data GovernanceWhat’s New?What’s New?

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• Data GovernanceData Governance– Data Governance is the Data Governance is the Execution and Enforcement of AuthorityExecution and Enforcement of Authority Over the Over the

Definition, Production and Usage of Data and Data-Related Resources.Definition, Production and Usage of Data and Data-Related Resources.

Non-Invasive Data GovernanceNon-Invasive Data GovernanceDefinitionsDefinitions

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• Data StewardshipData Stewardship– Data Stewardship is the Data Stewardship is the Formalization of AccountabilityFormalization of Accountability Over the Definition, Over the Definition,

Production and Usage of Data and Data-Related Resources.Production and Usage of Data and Data-Related Resources.


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• Potential Definitions of Data GovernancePotential Definitions of Data Governance– Data Governance is formalization of repeatable process for managing data as it Data Governance is formalization of repeatable process for managing data as it

progresses throughout the Data Lifecycle cradle to grave; namely to support:progresses throughout the Data Lifecycle cradle to grave; namely to support:• Master Data Management / Business Intelligence / Enterprise View of DataMaster Data Management / Business Intelligence / Enterprise View of Data• Data Integration / ERP / Package ImplementationData Integration / ERP / Package Implementation• Risk Management / Data Protection / ComplianceRisk Management / Data Protection / Compliance

– Data Governance is the formalization of behavior and accountability associated Data Governance is the formalization of behavior and accountability associated with management of data and data-related assets.with management of data and data-related assets.


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• Non-Invasive Data GovernanceNon-Invasive Data Governance– The practice of:The practice of:

• applying formal accountability & behavior applying formal accountability & behavior • through a non-invasive framework of roles & responsibilitiesthrough a non-invasive framework of roles & responsibilities• to existing and / or new processesto existing and / or new processes• to assure that the definition, production & usage of datato assure that the definition, production & usage of data• guarantee regulatory compliance, security, privacy, protection & quality.guarantee regulatory compliance, security, privacy, protection & quality.

– Non-Invasive describes how governance is applied to assureNon-Invasive describes how governance is applied to assurenon-threatening management of valuable data assets.non-threatening management of valuable data assets.

– The goal is to be:The goal is to be:» TransparentTransparent» SupportiveSupportive» Collaborative.Collaborative.


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Non-Invasive Data GovernanceNon-Invasive Data GovernanceCore PrinciplesCore Principles

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• You Have Data You Have Data (in the data warehouse)(in the data warehouse)

– You Have Positive Possibilities / OutcomesYou Have Positive Possibilities / Outcomes• Improved Decision MakingImproved Decision Making• Improved Customer ValueImproved Customer Value• Improved OperationsImproved Operations

• What impact does Data Governance have on these possibilities / outcomes?What impact does Data Governance have on these possibilities / outcomes?

Non-Invasive Data GovernanceNon-Invasive Data GovernanceObjectivesObjectives

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• You Have Data You Have Data (in the data warehouse)(in the data warehouse)

– You Have Negative Possibilities / OutcomeYou Have Negative Possibilities / Outcome• Risk Associated with Regulatory & ComplianceRisk Associated with Regulatory & Compliance• Risk Associated with Security & PrivacyRisk Associated with Security & Privacy• Risk Associated with Classification & Handling Risk Associated with Classification & Handling • Risk Associated with Malicious IntentRisk Associated with Malicious Intent• Risk Associated with Not Knowing the RulesRisk Associated with Not Knowing the Rules

• What impact does Data Governance have on these possibilities / outcomes?What impact does Data Governance have on these possibilities / outcomes?

Non-Invasive Data GovernanceNon-Invasive Data GovernanceObjectivesObjectives

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• Data Governance Early Orders of BusinessData Governance Early Orders of Business– OwnershipOwnership of the Data Governance Function of the Data Governance Function– Data Governance Data Governance Roles and Responsibilities Roles and Responsibilities

• CorporateCorporate• SubsidiariesSubsidiaries• External ResourcesExternal Resources

– Data Governance Data Governance Program Manager RoleProgram Manager Role– Data Data Owner vs Data Steward / CustodianOwner vs Data Steward / Custodian Roles Roles

Non-Invasive Data GovernanceNon-Invasive Data GovernanceEarly StepsEarly Steps

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• Impact of Formal Data Governance – Positive OutlookImpact of Formal Data Governance – Positive Outlook

– Improved Ability to Integrate Data & Make Decisions Across DataImproved Ability to Integrate Data & Make Decisions Across Data

– Improved Ability to Assure Knowledge of Data Rules & Compliance RulesImproved Ability to Assure Knowledge of Data Rules & Compliance Rules

– Improved Ability to Research and DevelopmentImproved Ability to Research and Development

– Improved Ability to Strengthen Consumer Relationships & KnowledgeImproved Ability to Strengthen Consumer Relationships & Knowledge

– Improved Ability to Strengthen & Improve Customer PortfolioImproved Ability to Strengthen & Improve Customer Portfolio

– Improved Ability to Find & Understand & Use the “Right” Data at the “Right” TimeImproved Ability to Find & Understand & Use the “Right” Data at the “Right” Time

Non-Invasive Data GovernanceNon-Invasive Data GovernanceWhat It Means to “Govern Data”What It Means to “Govern Data”

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• [to] [to] gov·ern gov·ern [data][data]

v.v. gov·erned, gov·ern·ing, gov·erns gov·erned, gov·ern·ing, gov·erns – To make and administer the public policy and affairs To make and administer the public policy and affairs – To exercise sovereign authorityTo exercise sovereign authority– To control the speed or magnitude To control the speed or magnitude – To regulateTo regulate – To control the actions or behavior To control the actions or behavior – To keep under controlTo keep under control; ; to restrain to restrain – To exercise a deciding or determining influence To exercise a deciding or determining influence – To exercise political authority To exercise political authority – To have or exercise a determining influenceTo have or exercise a determining influence

FreeDictionary.comFreeDictionary.com

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• Getting the Business to Speak Up. Who is “the Business”? Getting the Business to Speak Up. Who is “the Business”? – Anybody that Defines, Produces and Uses Data (in the data warehouse)Anybody that Defines, Produces and Uses Data (in the data warehouse)– Anybody Who Must Support Data Governance in Order for it to be SuccessfulAnybody Who Must Support Data Governance in Order for it to be Successful– Anybody Who is Supported by or Supports These People ↑Anybody Who is Supported by or Supports These People ↑– Anybody that Sees Room for Improvement Associated with DataAnybody that Sees Room for Improvement Associated with Data– Anybody Who is Feeling the Pain of Not Having the Data they NeedAnybody Who is Feeling the Pain of Not Having the Data they Need– Anybody …Anybody …

– Anybody …Anybody …

– Anybody …Anybody …


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• Questions to Get the Business to Describe Where to Expect Value:Questions to Get the Business to Describe Where to Expect Value:

1.1. What can’t you do that you think you should be able to do with the data and the What can’t you do that you think you should be able to do with the data and the data warehouse?data warehouse?

2.2. What would you want to do if you had the data to support it?What would you want to do if you had the data to support it?

3.3. What data would you like to see to help you do your job better?What data would you like to see to help you do your job better?

4.4. How could your daily routine or interaction with the data warehouse be made How could your daily routine or interaction with the data warehouse be made better?better?

5.5. What do you spend time on where that time could be reduced?What do you spend time on where that time could be reduced?


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6.6. What data do you use most often to achieve your objectives and describe what it What data do you use most often to achieve your objectives and describe what it takes to get and use that data?takes to get and use that data?

7.7. What is the primary source used by your area to obtain the data? Who do go to What is the primary source used by your area to obtain the data? Who do go to get information about this source data?get information about this source data?

8.8. What processes do you follow that consume the data?What processes do you follow that consume the data?

9.9. Do these processes have data challenges? If so, what are they?Do these processes have data challenges? If so, what are they?

10.10. What is the product or customer impact? How has this been tracked or What is the product or customer impact? How has this been tracked or measured?measured?


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11.11. Is there risk associated with the data – brand, compliance, legal, etc. ?Is there risk associated with the data – brand, compliance, legal, etc. ?

12.12. What is the operational impact (e.g. money, FTEs, manual work-around, etc.) of What is the operational impact (e.g. money, FTEs, manual work-around, etc.) of the challenges? Have you tracked or quantified these impacts? the challenges? Have you tracked or quantified these impacts?

13.13. What other impacts should be noted?What other impacts should be noted?

14.14. Have you identified potential solutions? If so, what is the status of these Have you identified potential solutions? If so, what is the status of these solutions – Scoped, Funded, Planned, In-Flight, etc? solutions – Scoped, Funded, Planned, In-Flight, etc?

15.15. What data / information is on your “wish list” that would better enable your area What data / information is on your “wish list” that would better enable your area to deliver on our Core Competencies? to deliver on our Core Competencies?


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• What We What We ShouldShould Tell Management About Data Governance Tell Management About Data Governance

– We ARE already governing data (but we are doing it informally). We ARE already governing data (but we are doing it informally).

– We CAN formalize how we govern data by putting structure around what we are We CAN formalize how we govern data by putting structure around what we are presently doing.presently doing.

– We CAN Improve.We CAN Improve.

– We DO NOT Have to Spend A Lot of Money.We DO NOT Have to Spend A Lot of Money.

– We NEED structure.We NEED structure.

Non-Invasive Data GovernanceNon-Invasive Data GovernanceMessages for ManagementMessages for Management

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• What We What We Should Not Should Not Tell Management About Data GovernanceTell Management About Data Governance

– Do NOT Sell Data Governance as being A HUGE CHALLENGE.Do NOT Sell Data Governance as being A HUGE CHALLENGE.

– Emphasize that Data Governance is NOT A TECHNICAL SOLUTION.Emphasize that Data Governance is NOT A TECHNICAL SOLUTION.

– Emphasize again that PEOPLE BEHAVIOR IS GOVERNED, Not Data.Emphasize again that PEOPLE BEHAVIOR IS GOVERNED, Not Data.

– Emphasize that Data Governance is an EVOLUTION, NOT REVOLUTION.Emphasize that Data Governance is an EVOLUTION, NOT REVOLUTION.

Non-Invasive Data GovernanceNon-Invasive Data GovernanceMessages for ManagementMessages for Management

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• What is meant by Non-Invasive Data Governance?:What is meant by Non-Invasive Data Governance?:

With Data Governance in General:With Data Governance in General:

– Many organizations view Data Governance as being over-and-above normal Many organizations view Data Governance as being over-and-above normal work efforts and threatening to the existing work culture of the organization.work efforts and threatening to the existing work culture of the organization.

It does not have to be that way.It does not have to be that way.

– Many organizations have a difficult time getting people to adopt Data Many organizations have a difficult time getting people to adopt Data Governance best practices because of a common belief that Data Governance is Governance best practices because of a common belief that Data Governance is about command-and-control. about command-and-control.


– While I firmly state that Data Governance is “the execution and enforcement of While I firmly state that Data Governance is “the execution and enforcement of authority over the management of data”, nowhere in that definition does it say authority over the management of data”, nowhere in that definition does it say that Data Governance has to be invasive or threatening to the work, people and that Data Governance has to be invasive or threatening to the work, people and culture of the organization.culture of the organization.


Non-Invasive Data GovernanceNon-Invasive Data GovernanceHow Can Governance Be Non-Invasive?How Can Governance Be Non-Invasive?

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With Non-Invasive Data Governance:With Non-Invasive Data Governance:

– Data steward responsibilities are identified and recognized, formalized and Data steward responsibilities are identified and recognized, formalized and engaged according to their existing responsibility rather than being assigned or engaged according to their existing responsibility rather than being assigned or handed to people as more work. handed to people as more work.

– The governance of data is applied to existing policies, standard operating The governance of data is applied to existing policies, standard operating procedures, practices, and methodologies … rather than being introduced or procedures, practices, and methodologies … rather than being introduced or emphasized as new processes or methods. emphasized as new processes or methods.

– The governance of data augments and supports all data integration, risk The governance of data augments and supports all data integration, risk management, business intelligence and master data management activities management, business intelligence and master data management activities rather than imposing inconsistent rigor to these initiatives. rather than imposing inconsistent rigor to these initiatives.


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With Non-Invasive Data Governance:With Non-Invasive Data Governance:

– Specific attention is paid to assuring senior management’s understanding of a Specific attention is paid to assuring senior management’s understanding of a practical and non-threatening yet effective approach to governing data that will practical and non-threatening yet effective approach to governing data that will be taken to mediate ownership and promote stewarding of data as a cross-be taken to mediate ownership and promote stewarding of data as a cross-organization asset, rather than the traditional method of “you will do this”. organization asset, rather than the traditional method of “you will do this”.

– Best practices and key concepts of the non-threatening approach are Best practices and key concepts of the non-threatening approach are communicated effectively, compared to existing practices to identify and communicated effectively, compared to existing practices to identify and leverage strengths and enable the ability to address opportunities to improve. leverage strengths and enable the ability to address opportunities to improve.


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• Concepts of Non-Invasive Data GovernanceConcepts of Non-Invasive Data Governance

– Do NotDo Not give employees new job titles and recognize that the majority of their give employees new job titles and recognize that the majority of their present work will not change.present work will not change.

– Data Stewards are typically Data Stewards are typically NotNot hired. Data Stewards hired. Data Stewards AreAre more often deployed / more often deployed / re-deployed, identified & engaged according to their present responsibilities.re-deployed, identified & engaged according to their present responsibilities.

– A Data Steward is typically A Data Steward is typically NotNot a position. Becoming a Data Steward a position. Becoming a Data Steward IsIs a formal a formal association or accountability for the management of a subset of enterprise data.association or accountability for the management of a subset of enterprise data.

– The Data Stewardship process will The Data Stewardship process will NotNot create new tasks or time commitments but create new tasks or time commitments but instead will ensure that the appropriate Data Stewards are identified, engaged in instead will ensure that the appropriate Data Stewards are identified, engaged in each data related task.each data related task.

Non-Invasive Data GovernanceNon-Invasive Data GovernanceKey ConceptsKey Concepts

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• Concepts of Non-Invasive Data GovernanceConcepts of Non-Invasive Data Governance

– Data Stewards Data Stewards Will NotWill Not be given additional work over and above their present be given additional work over and above their present responsibilities. responsibilities.

– Present responsibilities related to data management Present responsibilities related to data management WillWill be formalized & be formalized & recorded to ensure consistent and complete involvement of the appropriate data recorded to ensure consistent and complete involvement of the appropriate data stewards.stewards.

– The time commitment of each Data Steward will depend on the number of The time commitment of each Data Steward will depend on the number of projects and data issues which impact their area of expertise.projects and data issues which impact their area of expertise.

– Data Stewards will be provided the knowledge, tools, forums and processes to Data Stewards will be provided the knowledge, tools, forums and processes to become more effective and more efficient data managers.become more effective and more efficient data managers.

Non-Invasive Data GovernanceNon-Invasive Data GovernanceKey ConceptsKey Concepts

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• Criteria for Identifying Best PracticeCriteria for Identifying Best Practice– Is the Statement Is the Statement PracticalPractical, , Do-ableDo-able and will it and will it Add ValueAdd Value??

The answer should be “Yes” or the best practice statement should not be considered.The answer should be “Yes” or the best practice statement should not be considered.– Is the Program Is the Program At Risk At Risk if the practice is not achieved?if the practice is not achieved?

The answer should be “Yes” or the best practice statement should not be considered.The answer should be “Yes” or the best practice statement should not be considered.

Non-Invasive Data GovernanceNon-Invasive Data GovernanceBest PracticeBest Practice

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• Sample Best Practice from a Sample Best Practice from a Financial InstitutionFinancial Institution::

– There is a There is a High Level of Senior Management Support and UnderstandingHigh Level of Senior Management Support and Understanding of the of the activities of the Data Governance Team, the roles defined in the Data activities of the Data Governance Team, the roles defined in the Data Governance Operating Model, and specific examples of where Data Governance Governance Operating Model, and specific examples of where Data Governance will add value.will add value.


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• Sample Best Practice from a Sample Best Practice from a Health Care CompanyHealth Care Company::

– Staff are committedStaff are committed to the definition, development, execution and sustainability to the definition, development, execution and sustainability of the Data Governance Program on a continual basis. of the Data Governance Program on a continual basis.


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• Sample Best Practice from Sample Best Practice from Higher EducationHigher Education::

– Data Governance Principles are Data Governance Principles are applied consistently and continuouslyapplied consistently and continuously to data to data that is defined, produced and used for Enterprise Reporting. that is defined, produced and used for Enterprise Reporting.


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Non-Invasive Data GovernanceNon-Invasive Data GovernanceRoles & ResponsibilitiesRoles & Responsibilities

• Approaches to Data Governance of Roles & ResponsibilitiesApproaches to Data Governance of Roles & Responsibilities– Non-Invasive ApproachNon-Invasive Approach

• Identifying people into roles rather thanIdentifying people into roles rather than

assigning people to roles.assigning people to roles.• Leveraging existing responsibilityLeveraging existing responsibility

– Command and Control ApproachCommand and Control Approach• Assigning people into rolesAssigning people into roles• Giving people new responsibilitiesGiving people new responsibilities

– 2’ x 4’ Approach2’ x 4’ Approach• Data Governance is “Not Optional”Data Governance is “Not Optional”• People will have to make timePeople will have to make time

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• Non-Invasive Rules for Becoming a Data Steward Non-Invasive Rules for Becoming a Data Steward 11

1.1. A Data Steward can be absolutely anybody.A Data Steward can be absolutely anybody.

2.2. Being a Data Steward describes a relationship to data and is not a position.Being a Data Steward describes a relationship to data and is not a position.

3.3. A Data Steward is not hired to be a Data Steward.A Data Steward is not hired to be a Data Steward.

4.4. A Data Steward does not need to have the title of “Data Steward”.A Data Steward does not need to have the title of “Data Steward”.


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• Non-Invasive Rules for Becoming a Data Steward Non-Invasive Rules for Becoming a Data Steward 22

5.5. A Data Steward does not have to be told how to do their job.A Data Steward does not have to be told how to do their job.

6.6. Public or Industry Data Steward Certification is a load of bunk.Public or Industry Data Steward Certification is a load of bunk.

7.7. There is more than one Data Steward for each type of Data.There is more than one Data Steward for each type of Data.

8.8. Data Steward training should be focused on “Formalizing Accountability”.Data Steward training should be focused on “Formalizing Accountability”.


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Non-Invasive Data GovernanceNon-Invasive Data GovernanceApplying GovernanceApplying Governance

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• Focused Business & Governance ActivitiesFocused Business & Governance Activities 1

1.1. Identify the Data that you will govern for this initiative.Identify the Data that you will govern for this initiative.Data Warehouse and Business Intelligence data are common starting points.Data Warehouse and Business Intelligence data are common starting points.

2.2. Identify the Data Domains, Subject Areas, Functions, … Identify the Data Domains, Subject Areas, Functions, … for that datafor that data

3.3. Identify Sources / Occurrences / System of Record … Identify Sources / Occurrences / System of Record … for that datafor that data

4.4. Complete Common Data Matrix Complete Common Data Matrix … for that data… for that data

5.5. Identify / Recognize Data Domain Stewards Identify / Recognize Data Domain Stewards … for that data… for that data


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• Focused Business & Governance ActivitiesFocused Business & Governance Activities 2

6.6. Identify / Recognize Operational Data Stewards Identify / Recognize Operational Data Stewards … for that data… for that data

7.7. Record Governance Issues Associated Record Governance Issues Associated … with that data… with that data

8.8. Prioritize Governance Issues Prioritize Governance Issues … for that data… for that data

9.9. Complete Governance Accountability / Activity Matrix Complete Governance Accountability / Activity Matrix … for that data… for that data

10.10. Address Governance Issues Address Governance Issues … for that data… for that data


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• Program ActivitiesProgram Activities– Best PracticesBest Practices– Governance PolicyGovernance Policy– Operating ModelOperating Model– Action PlanAction Plan

• ProactiveProactive• ReactiveReactive

– Communications PlanCommunications Plan– Gain Executive and Strategic … Gain Executive and Strategic …

• SupportSupport• SponsorshipSponsorship• UnderstandingUnderstanding• EngagementEngagement


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• What You Can Do Right Now?What You Can Do Right Now? 1

– Give Somebody the Responsibility for Data GovernanceGive Somebody the Responsibility for Data Governance– Engage Someone That Has Done This BeforeEngage Someone That Has Done This Before– Start with a Start with a Best Practice Critical Analysis Best Practice Critical Analysis & & Actionable PlanActionable Plan– Start & Stay with Start & Stay with Non-Invasive Data Governance Framework of RolesNon-Invasive Data Governance Framework of Roles– Emphasize the Need for Emphasize the Need for Communications and AwarenessCommunications and Awareness

Non-Invasive Data GovernanceNon-Invasive Data GovernanceNext StepsNext Steps

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• What You Can Do Right Now?What You Can Do Right Now? 2

– Do Not Follow a Technical or Technology SolutionDo Not Follow a Technical or Technology Solution– Do Not Follow an Invasive or Command & Control SolutionDo Not Follow an Invasive or Command & Control Solution– Do Not “Throw Money” at the Discipline / Not NecessaryDo Not “Throw Money” at the Discipline / Not Necessary– Take an Iterative & Incremental ApproachTake an Iterative & Incremental Approach

Non-Invasive Data GovernanceNon-Invasive Data GovernanceNext StepsNext Steps

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• Robert S. SeinerRobert S. SeinerKIK Consulting & Educational Services – KIKconsulting.comKIK Consulting & Educational Services – KIKconsulting.com

The Data Administration Newsletter – TDAN.comThe Data Administration Newsletter – TDAN.com

Post Office Box 112571, Upper St. Clair, Pennsylvania 15241Post Office Box 112571, Upper St. Clair, Pennsylvania 15241

412.220.9643, 412.220.9644 (Fax)412.220.9643, 412.220.9644 (Fax)

[email protected]@kikconsulting.com

[email protected]@tdan.com

Non-Invasive Data GovernanceNon-Invasive Data GovernanceContact InformationContact Information