• Body language is nonverbal communication that involves body movement.

• “Gesturing” can also be termed as body language which is absolutely non-verbal means of communication.

• People in the workplace can convey a great deal of information without even speaking; through nonverbal communication.

What is Body Language ?

How Does Body Speak?How Does Body Speak?• Like any spoken Like any spoken

language, body language, body language has words, language has words, sentences and sentences and punctuation.punctuation.

• Each gesture is like a Each gesture is like a single word and one single word and one word may have several word may have several different meanings.different meanings.

Why is Body Language important?

Body language plays a big role in intuition as it gives us messages about the other person, that we can interpret at an intuitive level.

55%

38%

7%

Source: www.google.com

Body language

Gesture Face Posture

Types Of Gestures• Descriptive– Clarify or enhance a

verbal message• Emphatic– Underscores a verbal

message• Suggestive– Symbols of ideas and

emotions• Prompting– Evoke a desired

response

Common Gesture ClustersOpenness:

Several gestures indicate openness and sincerety.

• Open hands, • unbuttoned coal or collar, • leaning slightly forward in

the chair, • removing coat or jacket, • uncrossing arms and legs, • moving closer.

Common Gesture Clusters Readiness

• Readiness is related to the goal-oriented high achiever with a concern for getting things done.

• It communicates dedication to a goal and is usually communicated by sitting forward at the edge of a chair.

• This may negatively give the appearence of being overly anxious also.

Common Gesture Clusters

Nervousness

• Clearing one’s throat,• Chain smoking.• Covering the mouth with

hand,• Tapping fingers.• Whistling,• Jingling pocket change,• Fidgeting,• Twitching lips or face.

Common Gesture ClustersCommon Gesture ClustersEnthusiasmEnthusiasm

• This is an emotion This is an emotion tthat you hat you love to see in other people love to see in other people and they in you.and they in you.

• It is conveyed byIt is conveyed by• A small upper or inward smileA small upper or inward smile,,• Hands open and arms extended Hands open and arms extended

outwardoutward,,• Eyes wide an alertEyes wide an alert,,• A lively and bouncy walkA lively and bouncy walk,,• A lively and well-modulated A lively and well-modulated

voice.voice.

Let’s Examine How Body Communicates, from head to toes

FACIAL EXPRESSIONS

Facial expressions reflect emotion, feelings and attitudes

• Your face is watched whenever you speak

• Often the key determinant of the meaning behind a message

• Communicates your attitudes, feelings, and emotions more so than any other part of your body.

EYE CONTACT

To make people feel good and show your interest you must maintain eye contact.

The easiest way to maintain eye contact naturally is to look at the persons whole face above the tip of their nose

• People avoid eye contact with other person when an uncomfortable question asked.

• Try to reduce tension and build trust rather than increase tension.

• The raising of one eyebrow shows disbelief and two shows surprise.

• People are classified as right lookers and leftlookers. Right lookers are more influenced by logic and precision, left lookers are found to be more emotional, subjective and suggestible.