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Boise Inc Boise Inc. The Design, Implementation & Impact of Leading Indicators of Leading Indicators June 13, 2012

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Boise IncBoise Inc.The Design, Implementation & Impact of Leading Indicatorsof Leading IndicatorsJune 13, 2012

Introduction

Company Background Company Background• Paper & Packaging• Pursuit of leading indicatorsPursuit of leading indicators

Since 2007

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1 Fatality

30 Lost Time or Restricted

InjuriesInjuries

300 Recordable Injuries300 eco dab e ju es

3,000 First Aid Injuries, Property3,000 First Aid Injuries, Property Damages, or Near Misses

30,000 Hazard IDs or Unsafe Acts

300,000 Acts of Prevention

1 Fatality

Employee slips on a piece of paper and strikes his head on the corner of a machine.

30 Lost Time or Restricted

Injuries

E l li i f

Employee slips on a piece of paper striking his side on the corner of a machine and breaks his rib.

300 Recordable Injuries

Employee slips on a piece of paper and hits his chin on the machine and cuts chin.

3,000 First Aid Injuries, Property Damages, or Near

MissesEmployee pulls a piece of

Employee slips on a piece of paper and nearly falls?

30,000 Hazard IDs or Unsafe Acts

Employee pulls a piece of paper off the machine and drops it on the floor?

Leading Indicator

What is a leading indicator? What is a leading indicator? What is the leading indicator in the previous

slide? What can we do to address leading indicators

and how will that affect the pyramid?py

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Audience Activity

Each team will come up with as many Each team will come up with as many participation activities as possible• Before listing the next activity the team must g y

determine the activity’s effect on the pyramid

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Leading Indicators

Visible LeadershipE l

Preventive Maintenance Employee

ParticipationT i i

Maintenance Accountability

G l & Pl i Training Incident Reporting &

Investigation

Goals & Planning Operational Discipline

Investigation Hazard Analysis &

CorrectionCorrection Safety

Communication

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Communication

Identifier| Page 6

Barriers to Implementation

L d hi & P lit f Leadership & Management commitment

• Poor quality of participation Observationscommitment

Sustainability Complacency

Observations Audits Committee meetings

Complacency Employee resistance

• Pencil whipping• Pencil whipping• Non-participation

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Participation @ Boise Inc.

Measurement Measurement Definition of Participation

• QualityQuality Hurdle rate (5 points)

• QuantityQuantity Commitment

• CEO to Location ManagementCEO to Location Management

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Tracking Participation

MTD YTD

Safety Participation %: 99.9% 99.8%

Safety Achievement %: 95.7% 97.9%y

Hazard IDs: 335 2071

Near Misses: 5 46

Property Damages: 7 40

First Aid Incidents: 6 49

# of Recordable Incidents: 1 3

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# of Recordable Incidents: 1 3

Monthly Points Distribution

80%

90%

100%

80%

90%

100%

% Participation/Achievement% of category participation

50%

60%

70%

80%

50%

60%

70%

80%

10%

20%

30%

40%

10%

20%

30%

40%

0%0%Jan‐12 Feb‐12 Mar‐12 Apr‐12 May‐12 Jun‐12 Jul‐12 Aug‐12 Sep‐12 Oct‐12 Nov‐12 Dec‐12

Other External Safety Training Safety SloganParticipation in Safety Meeting Safety Work Order Valid Hazard IDSAIL, STOP SafeStart or SafeTrack Observation Safety Conversation Safety Moment, y ySafeStart Story Near Miss Report Safety SuggestionLead a Tool Box Meeting Present Safety News Flash Lockout AuditSafety Audit Incident Investigation Safety DemonstrationEnvironmental Audit Housekeeping Audit Safety PosterMonthly Area Safety Inspection Conducting a JSA Review CPR‐AED‐ First Aid Training`Writing a JSA Safety Audit Leader Safety Committee or Sub‐Committee LeaderM t E l S f St t T i I id t I ti ti T L d

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Mentor new Employees Safe Start Trainer Incident Investigation Team LeaderParticipation % Achievement %

Participation Activities vs. Incident Rate60000

1.8

2

40000

50000

1.4

1.6

30000

0.8

1

1.2

Poin

ts

Inci

dent

Rat

e

IR

Participation

10000

20000

0.4

0.6

0

10000

0

0.2

2008 2009 2010 2011Y

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Year

Examples of Participation Activities Safety Audit Housekeeping

Safety News Flash P t ti

Inspections Safety Posters

Audit BBS

Ob ti

Presentation SafeStart

Trainer

Writing a JSA Reviewing a

Observation Safety Team

Trainer Investigation

Team

JSA CPR/AED

Safety CommitteeS f

Team Near Miss

Safety

Training Community

A i i i Safety ConversationH d ID

Safety Moment

SafeStart

Activities

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Hazard ID SafeStart Story

Identifier| Page 12

More than Participation

Housekeeping Audits• Observation

Incident Investigation• RCA• Observation

• Feedback• Track improvement

• RCA• Corrective Action

Track improvement BBS Observation

• Observation• Observation• Feedback• Track improvementTrack improvement• Data use

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More than Participation

Safety Committee Safety Committee• Active Involvement

Employeesp y Management

• Communication of activities JSA Reviews SafeStart

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The Path Forward

Safety As A Value Safety As A Value Zero Incidents Lagging Indicators vs Leading Indicators Lagging Indicators vs. Leading Indicators Participation & Ownership Participation & Leadership Participation & Leadership

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Wrap Up

QUESTIONS? QUESTIONS?

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