boomerang product presentation oct 2012
TRANSCRIPT
“Returning your investment”“Returning your investment”
(c) Boomerang Business Solutions Ltd
Who are Boomerang?
•Established in 2010 by Director Jo Copoc, Boomerang Business Solutions provides bespoke training and people development packages to a wide ranging and rapidly expanding client base including media, sports/ hospitality, financial
(c) Boomerang Business Solutions Ltd
and rapidly expanding client base including media, sports/ hospitality, financial and corporate brands, we also offer talent source and business consultancy.
•With over 25 years experience at top level sales management and customer excellence we have reinvented the people development wheel and created a unique training solution for businesses, the Flight Path™
•Experts in helping big brands and corporate organisations achieve new heights, Boomerang pride themselves on their ability to build good key relationships, to inspire, lead and motivate people to improve and to help businesses achieve their business goals.
What we do
•At Boomerang we are focussed on ensuring your business achieves its aims through the development and coaching of your employees and our overall objective is to make sure we give you a return on your investment.
(c) Boomerang Business Solutions Ltd
objective is to make sure we give you a return on your investment.
•We offer free consultations to evaluate your current processes and assess your individual business needs. Using our unique, trademarked programme, The Flight Path™, we assess what your business needs, when it needs it by and how to get there.
•The Flight Path model is then unique to your business and is used to drive results and revenue to ensure you meet your objectives.
The Flight of the
Boomerang
(c) Boomerang Business Solutions Ltd
How we do it?
•Boomerang takes its name from the idea of ‘returning investment’. Just like a boomerang, the key to business success is in the planning of the journey andwe have captured this idea incorporating it into their training and business
(c) Boomerang Business Solutions Ltd
model; The Flight Path™.
•Every boomerang, like every business, is different. For the boomerang to return to you requires skill, practice and planning. These are the fundamentals that make up our Flight Path model.
The secret of our success is all in the bespoke design, planning the right journey for your business, implementing the correct throw and catching the boomerang, the “return.”
Why we are different
•We believe that the key to business success is in our people, that if we invest in training, coaching, good leadership and support we can achieve exceptional things.
•As Sports and Hospitality, Media, and Corporate brand specialists we can
(c) Boomerang Business Solutions Ltd
•As Sports and Hospitality, Media, and Corporate brand specialists we can create, develop and deliver exceptional, bespoke training platforms that complement perfectly the need of your business. Our expertise lies in customer excellence, sales and our people development programmes.
•The Flight Path™ model is a truly unique concept that resonates throughout our own business as well as our clients’. It can be applied to all areas of your business and creates a clear journey that can be followed, implemented and evaluated to ensure growth and a return on investment.
Creators of the Flight Path TM
(c) Boomerang Business Solutions Ltd
The Boomerang Way
Ultimate Objectives &
Bespoke Vision
Tailored Strategy
Development Plan
Implementation
Quality Control &
Fine Tuning
Commitment
Plan
Throw
The client is at
the centre of
our flight path
(c) Boomerang Business Solutions Ltd
Business Assessment
Evaluation
Fine Tuning
Overall Performance Assessment
DesignReturn
Success and Results
Centre of
gravity
Design-Plan-Throw-Return
Design – BoomConsultants will create an initial business assessment, which includes extensive research into your business, the market place and your competitors, in order to establish your business objectives and a bespoke platform.
Plan – By understanding what your objectives are we can create a Strategy
(c) Boomerang Business Solutions Ltd
Plan – By understanding what your objectives are we can create a Strategy Development Plan tailored to reflect and achieve your objectives.
Throw – Once we have established how we are going to achieve your objectives we need to first implement the plan. Once implemented it is imperative to, in order to succeed, assess it by providing quality control and developing it where necessary. Lastly, the actions implemented need to be evaluated to measure how successful they were.
Return – The ‘Catch’ is the final stage in the Flight Path and measures your overall performance – the return on investment.
What is your flight path?
(c) Boomerang Business Solutions Ltd
The flight path to a successful business
Training and
Information
technology and
support
Core
vision
and
Career development
programme
Excellent recruitment process
and procedures
Culture and
Communication
Strong platform
business plans and
strategy
Training and
development
up skills
and
values
Customer excellence and soft
sales skillsGrowth increased profit
and maximum returns
(c) Boomerang Business Solutions Ltd
The Biggest Cost To Business
• Recruiting the wrong people
• Marketing and ROI
• People development
• Strategy and planning• Strategy and planning
• Failure to achieve target run rate
• Lack of skills and desire
• Internal communication
• Kneejerk reactions
• Time
(c) Boomerang Business Solutions Ltd
2 Key Areas That Will Drive Growth
Or Shrink The Business
People development
• Improve skill
• Build morale
• Continuously develop
Talent Source
• Find the right people
• Be proactive
• Have a strategy pipeline• Continuously develop
• Increase productivity
• Lead new initiatives
• Retain customers
• Win new clients
• Customer excellence
• Have a strategy pipeline
• Create assessment centres
• Have a robust development
programme to keep the
best staff
• Have a programme to assist
their overall success
(c) Boomerang Business Solutions Ltd
The Business World
• Most large blue chip companies have made redundancies or cut budgets/ head count
• Teams are leaner and therefore key players have more responsibility, but no more time to achieve goals less commission, therefore motivation levels really low
• Poor strategy and lack of inspirational leadership due • Poor strategy and lack of inspirational leadership due to pressure
• Generally low morale, high pressure and lacking in new skills to generate more productive business
• Your clients want more value and to spend less
• Fast pace and poor time management
(c) Boomerang Business Solutions Ltd
The Market Place
• Reactive and negative
• Cautious decision making
• Lack of consumer confidence
• Shrinking markets• Shrinking markets
• High Inflation and lower profit margins
• Less disposable income
• More pressure at home and work
• Increasing competition
(c) Boomerang Business Solutions Ltd
Training and Talent source facts
and figures
• Recruiting the wrong person into the business costs 40% of their average salary per year
• Training can have impact direct impact on the bottom line anywhere between 10%-40% growth depending on the programme and of course the depending on the programme and of course the trainers
• Example factual ROI for Boomerang
• 11k customer spend = £250k turnover in sales.
(c) Boomerang Business Solutions Ltd
Our People
Improve-retain-grow
(c) Boomerang Business Solutions Ltd
Boomerang’ Training
Academy
Experts in media, sports and hospitality, and Experts in media, sports and hospitality, and large corporate organisations
We will select the best Boomcoach to ensure maximum impact and return on investment.
(c) Boomerang Business Solutions Ltd
Training Follow Up!
All participants receive work books with live experience modules to recap and course
notes of key learn areas. After the training, all evaluation and development plans are
submitted to the business directors or operational managers. Follow up is carried out
as required, our goals are your goals, business RETURNS!
The style and delivery of training varies throughout the programme, we use different
learning techniques to maximise results and always look to accommodate different
(c) Boomerang Business Solutions Ltd
learning techniques to maximise results and always look to accommodate different
learning styles.
Boomerang create individual and team activities; interactive and motivational
exercises, action and experiential learning. We look at on the job training, role play
and one to one coaching skills to drive business returns.
“Boomerang... we are all about returning your investment”
Our Clients
(c) Boomerang Business Solutions Ltd
TestimonialsDave Biggar Commercial Director Everton Football Club
No hesitation whatsoever in recommending Boomerang.
This time last year, we had the opportunity of introducing a US-based
(modified for the UK market) Group Sales programme which needed a
proactive sales process including the usual client research, engagement,
presentation and fulfilment.
Not only did Boomerang quickly grasp the brief but they also sourced the staff
and for the next six months provided on-going valuable inter-active support to
ensure targets were achieved whilst enabling the programme to successfully
(c) Boomerang Business Solutions Ltd
ensure targets were achieved whilst enabling the programme to successfully
‘stand alone’ this season.
No fancy gimmicks just a refreshingly honest, experienced and knowledgeable
approach to doing the right thing, at the right time and for the right price.
Raj Unadkat Regional Sales Director Reliance Security
Boomerang are fantastic at recruitment and also sales training. They
take the time to really understand the company and your specific needs
and then sets to work finding someone who can excel in this
environment. I have been really impressed with the quality of candidates
Boomerang has placed with us. I would have no hesitation in
recommending their services to anyone looking for a quality recruiter or
trainer.
Your attitude determines your
flight path in life,
DARE TO SOAR?
Enjoy your journey with Boomerang.
(c) Boomerang Business Solutions Ltd