boost decision support through bench marking
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With high levels of merger and acquisition activity,
the increasing use of Web-enabled technologies and
processes, and strong organizational growth, many
organizations want to gauge whether their key internal
processes are keeping pace and adding value.Benchmarking those processes can be a useful first
step toward enabling fact-based improvements.
KPMG Consultings World-Class Finance team
goes a step beyond traditional survey initiatives to
offer a comprehensive, results-oriented benchmark
and best-practice analysis that measures leading
indicators before helping customers take the next
step toward enhanced performance.
Becoming a virtual organization calls for an environ-
ment in which you link your customers more closelythan ever to your suppliers. Moreover, you can make the
organizational processes in betweensuch as finance
more frictionless than ever by executing transactions
with Internet speed while enabling better decision
making through dynamic analysis.
To provide customers with a road map for improvement,
our Benchmark professionals carefully examine an
enterprises finance function by comparing it with
leading organizations to quantify and highlight
opportunities for significant performance improvement.Through our established process, we can help
organizations determine which areas of potential
improvement should command their attentionand
help them understand the cost of not pursuing those
improvements.
The value proposition of benchmarking is clear.
Executed well, it can provide every organization with
a greater sense of how its doing and how to improve
its operations.
KPMG CONSULTINGS CAPABILITY:
A MULTIPLE-BENEFIT BENCHMARK
The depth and breadth of our cross-industry experience
enables customers to gain insight and knowledge from a
finance benchmark that includes a growing database of
more than 500 organizationsfrom the largest blue
chips to fast-emerging dot.coms.
In addition to helping customers determine which
transaction-oriented functions can be improved,
our Benchmark professionals go beyond traditionalbenchmarking to analyze such critical areas as
performance management, shared services, and
newly emerging purchasing processes.
Assisted by a software-enabled data collection tool, we
survey your teams to collect information about your
finance organization. We employ a common approach
for all organizations, using a rigorous set of definitions
for the data collected to ensure that the client can make
accurate comparisons and meaningful interpretations
of the data.
W O R L D - C L A S S F I N A N C EB E N C H M A R K I N G
C A P A B I L I T I E S O V E R V I E W
B O O S T D E C I S I O N S U P P O R T T H R O U G H B E N C H M A R K I N G
F I N A N C I A L S E R V I C E S
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Informational Gains
Assist finance leaders to measure the size andperformance of their organization
Obtain best-practice characteristics for each process,
particularly those that are most impacted by the adve
of Web-based technologies
Set a baseline against which future improvements can
be measured
Establish a TQM effort by using benchmarking on an
ongoing basis
Justify expenditure for new technologies and betterpractices
Cost Improvements
Estimate potential merger synergies of combining
finance organizations
Target and quantify potential areas for reducing cost
Measure finance costs to evaluate alternatives such as
outsourcing
SHARED SERVICE BENEFITSOrganizations operating shared service environments may
benefit from our Shared Service Network Partnership, a
highly focused study of shared service environments with a
select group of the largest, global
blue-chip companies. The study is designed to help
organizations optimize performance in existing shared
service environments.
HELPING TO IMPROVE YOUR BUSINESS
LOCALLY AND GLOBALLY
Since 1992, the centerpiece of our methodology has been aproprietary benchmarking survey that effectively distills
information and provides a comparison with other leading
worldwide organizations. Significantly, our Benchmarking
capabilities reach across a breadth of geographies, including
the United States, Canada, Latin America, Europe, Australia
and New Zealand, and are supported by a global team of
experienced professionals.
Our World-Class Finance Benchmark can help
organizations in three important ways:
Performance Improvements
Strengthen organizational focus on performance
issues
Quantify the benefit of improvements by
understanding the gaps between current
performance and that of world-class organizations
Develop a comprehensive profile of performance
measures
Quantify the benefit of shared services
Target opportunities for significant near-term
improvement
Prioritize remaining opportunities for improving
processes
WORLD-CLASS FINANCE BENCHMARKING2
W O R L D - C L A S S F I N A N C EB E N C H M A R K I N G
C A P A B I L I T I E S O V E R V I E W
INFORMATIONAL
GAINS
COST
IMPROVEMENTS
PERFORMANCE
IMPROVEMENTS
F I G U R E 1 MULTIPLE-BENEFIT BENCHMARK
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MOVING BEYOND SUBSCRIPTION SERVICES
Because benchmarking is the basis for significant decisionmaking, we work with our clients in a hands-on fashion
during the data collection phase. From experience, we know
that this heightened level of involvement leads to:
Greater data integrity
Reduced interpretive error
An opportunity to quickly identify improvement
opportunities
More insightfuland accurateconclusions and
recommendations
WHY KPMG CONSULTINGS WORLD-CLASS FINANCE
BENCHMARKING SERVICE?
We have delivered has provided a leading finance
benchmarking offering for more than eight years. Our
experience enables customers to benefit from a rich database
of comparative information that allows them to see precisely
where they lead or lag peers both within and across
industries.
www.kpmgconsulting.com
KPMG Consulting
1676 International Drive
McLean, VA 22102
1 . 8 6 6 . F O R . K C I N
Copyright 2001 KPMG Consulting, Inc. All rights reserved. Printed in the U.S.A.KPMG Consulting, Inc. is an independent consultin g company. 21 574HOU
THE BENEFITS OF WORKING WITH US ARE CLEAR
KPMG Consulting is one of the worlds most respectedbusiness advisors and systems integrators. We build
enduring relationships with our clients by helping them
create new business models and innovative solutions,
enabling organizations to leverage technology for
stronger return on investment and enhanced service
to their customers, vendors, and employees.
From business systems strategy to implementation, we
combine our industry knowledge with technology
experience to deliver results-focused solutions quickly.
By partnering with technology leaders, we provideclients ranging from small and medium businesses to
Global 2000 companies with best-in-class solutions
across every industry segment.
THE NEXT STEPS ARE EQUALLY CLEAR
If you would like to learn more about how we can help
your organization, please contact us at 1-866-FOR-KCIN
or visit our Web site at www.kpmgconsulting.com.
F I N A N C I A L S E R V I C E S
WORLD-CLASS FINANCE BENCHMARKING3