boosting ecommerce conversions and revenue with a/b testing

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BOOSTING ECOMMERCE CONVERSIONS & REVENUE WITH A/B TESTING GoECart Confidential & Proprietary

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Page 1: Boosting Ecommerce Conversions and Revenue With A/B Testing

BOOSTING ECOMMERCE CONVERSIONS & REVENUE WITH A/B TESTING

GoECart Confidential & Proprietary

Page 2: Boosting Ecommerce Conversions and Revenue With A/B Testing

2

WHY A/B TEST?

Copyright © 2016 GoECart Proprietary & Confidential

Infinite Choices Low Switching Costs

Increasing Expectations for

the Customer Experience

Customers are more empowered than ever!

Page 3: Boosting Ecommerce Conversions and Revenue With A/B Testing

3Copyright © 2016 GoECart Proprietary & Confidential

Sony A/B tested variations of its checkout page layout and increased purchases by 20%

Secret Escapes was able to double conversion rates and increase CLV by testing variations of its mobile signup page

Obama’s 2008 campaign used A/B testing to captivate voters and win the presidential election

A POWERFUL TOOL FOR MARKETERS

Page 4: Boosting Ecommerce Conversions and Revenue With A/B Testing

4

WHAT IS A/B TESTING?

Source: www.optimizely.comCopyright © 2016 GoECart Proprietary & Confidential

Control Variation

A B

A/B testing consists of comparing two variations of the same web page to learn which one performs the best among customers and improve

conversion rates and revenue. The change can be as simple as a single headline or button, or be a complete redesign of the page.

Page 5: Boosting Ecommerce Conversions and Revenue With A/B Testing

5Source: www.venturebeat.comCopyright © 2016 GoECart Proprietary & Confidential

The A/B testing process

Page 6: Boosting Ecommerce Conversions and Revenue With A/B Testing

6

Test your intuition:

Source: blog.wishpond.comCopyright © 2016 GoECart Proprietary & Confidential

Version A Version B

Which version do you think performed the best?

Page 7: Boosting Ecommerce Conversions and Revenue With A/B Testing

7

Test your intuition:

Source: blog.wishpond.comCopyright © 2016 GoECart Proprietary & Confidential

Version A Version B

Which version do you think performed the best?

↑ 325% increase in email clicks

Page 8: Boosting Ecommerce Conversions and Revenue With A/B Testing

8

Test your intuition:

Source: blog.wishpond.comCopyright © 2016 GoECart Proprietary & Confidential

Version A Version B

Which version do you think performed the best?

Page 9: Boosting Ecommerce Conversions and Revenue With A/B Testing

9

Test your intuition:

Source: blog.wishpond.comCopyright © 2016 GoECart Proprietary & Confidential

Version A Version B

Which version do you think performed the best?

↑ 606% increase

in conversio

ns

Page 10: Boosting Ecommerce Conversions and Revenue With A/B Testing

10

Test your intuition:

Source: www.whichtestwon.comCopyright © 2016 GoECart Proprietary & Confidential

Version A Version B

Which version do you think performed the best?

Page 11: Boosting Ecommerce Conversions and Revenue With A/B Testing

11

Test your intuition:

Source: www.whichtestwon.comCopyright © 2016 GoECart Proprietary & Confidential

Version A Version B

↑ 439% more leads

Which version do you think performed the best?

Page 12: Boosting Ecommerce Conversions and Revenue With A/B Testing

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Test your intuition:

Copyright © 2016 GoECart Proprietary & Confidential

Version BVersion A

Which version do you think performed the best?

Page 13: Boosting Ecommerce Conversions and Revenue With A/B Testing

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Test your intuition:

Copyright © 2016 GoECart Proprietary & Confidential

Version BVersion A

Which version do you think performed the best?

↑ 300% more

conversions

Page 14: Boosting Ecommerce Conversions and Revenue With A/B Testing

14Copyright © 2016 GoECart Proprietary & Confidential

→ Headlines→ Paragraph Text→ Testimonials→ Calls to Action→ Buttons→ Images→ Media Mentions→ Promotions→ Navigation

Almost anything on your website can be A/B tested

Page 15: Boosting Ecommerce Conversions and Revenue With A/B Testing

15Copyright © 2016 GoECart Proprietary & Confidential

BEST PRACTICES→ Familiarize yourself with your website’s problem

areas→ Know your baseline→ Test both versions simultaneously→ Allocate enough time for your test to yield

meaningful results→ Make sure to QA your experiment→ Focus on impactful changes→ Apply your learning to other pages→ Don’t give up on your first try

Page 16: Boosting Ecommerce Conversions and Revenue With A/B Testing

16

KEY METRICS TO TRACK

Copyright © 2016 GoECart Proprietary & Confidential

Conversion

Rate

AverageOrderValue

Revenue Per

Visitor

ProductPageViews

Add toCartRate

Page 17: Boosting Ecommerce Conversions and Revenue With A/B Testing

17Copyright © 2016 GoECart Proprietary & Confidential

There is no magic formula!If A/B test results were repeatable for every

website every time, there would be no need to A/B test at all! Every audience is different.

Page 18: Boosting Ecommerce Conversions and Revenue With A/B Testing

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TOOLS FOR A/B TESTING

Copyright © 2016 GoECart Proprietary & Confidential

Page 19: Boosting Ecommerce Conversions and Revenue With A/B Testing

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CASE STUDY: My Wedding Reception Ideas

Copyright © 2016 GoECart Proprietary & Confidential

Page 20: Boosting Ecommerce Conversions and Revenue With A/B Testing

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TESTING THE PRODUCT PAGE LAYOUT

Copyright © 2016 GoECart Proprietary & Confidential

CONTROL VARIATION

Page 21: Boosting Ecommerce Conversions and Revenue With A/B Testing

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RESULTS

Copyright © 2016 GoECart Proprietary & Confidential

↑ 217% Boost in

Conversions

Page 22: Boosting Ecommerce Conversions and Revenue With A/B Testing

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RESULTS

Copyright © 2016 GoECart Proprietary & Confidential

Page 23: Boosting Ecommerce Conversions and Revenue With A/B Testing

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TESTING THE PRICE STRUCTURE

Copyright © 2016 GoECart Proprietary & Confidential

CONTROL VARIATION

Page 24: Boosting Ecommerce Conversions and Revenue With A/B Testing

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RESULTS

Copyright © 2016 GoECart Proprietary & Confidential

↓ 37% Decrease

in Conversio

ns

Page 25: Boosting Ecommerce Conversions and Revenue With A/B Testing

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RESULTS

Copyright © 2016 GoECart Proprietary & Confidential

Page 26: Boosting Ecommerce Conversions and Revenue With A/B Testing

Click here to watch the full webinar on-demand

Thank You !Julia RotellaDigital Marketing [email protected] (203) 612-5581

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