boosting vocational education and training in small enterprises

1
Advanced Community Information Systems Group Chair for Information Systems and Databases Prof. Dr. M. Jarke Scaling up Technologies for Informal Learning in SME Clusters Responsive Open Learning Environments Business perfOrmance imprOvement through individual employee Skills Training Boosting Vocational Education and Training in Small Enterprises Miloš Kravčík, Kateryna Neulinger, Ralf Klamma Miloš Kravčík, Kateryna Neulinger, Ralf Klamma (2016). Boosting Vocational Education and Training in Small Enterprises. 11 th European Conference on Technology Enhanced Learning (EC-TEL). Lyon, France, 13-16 September. Phases Planning: identify critical business goals and competences, select employees to address them Tutoring: assign learning resources to competences Learning: support learning, enable searching Reflection: monitor learning progress of company and employees Data Model Business Goals (BGs): Critical needs (e.g. project administration) Learning Indicators (LIs): Competences (e.g. planning, reporting) Learning Resources (LRs): Materials, tools, peers User Roles Manager / Trainer: Specifies company‘s BGs, Assigns to employees Monitors learning progress; Describes LIs for BGs; Recommends LRs for LIs Employee: Gets assigned BGs, LIs, LRs; Learns & reflects Feedback from Interviews “BOOST approach is very useful, because I can set the learning goals I need for my employees and see their performance and learning process.” “Such tool, as a light-weight alternative to a Learning Management System, can be used for planning of learning processes. Provided high-quality learning content is available, the use of such system will contribute to the development of the employees’ skills.” “There is currently not much support for organizing training in SME, so BOOST is a good start. The problems of SME are very diverse, so the system needs to be even more flexible in terms of adaptability to specific business needs.” References BOOST project: Business perfOrmance imprOvement through individual employee Skills Training http ://www.boost-project.eu ROLE Software Development Kit: https://github.com/rwth-acis/ROLE-SDK Other workplace learning projects of our team: Learning Layers Scaling up Technologies: http ://learning-layers.eu WEKIT Augmented Reality and Wearable Technology: http ://www.wekit.eu VIRTUS Virtual VET Centre: http ://www.virtus-project.eu BOOST Personal Learning Environment: Learning Workplace Learning Analytics Kravčík, M., Neulinger, K., & Klamma, R. 2016. Data Analysis of Workplace Learning with BOOST. Proceedings of the Workshop on Learning Analytics for Workplace and Professional Learning (LA for work). Edinburgh, UK, April 25-29. BOOST Personal Learning Environment: Management Feedback from Questionnaires Goals: managers specify BGs and assign them Lis with priorities Personnel: managers assign learning goals to employees Progress: shows overall and individual progress of all employees 0 2 4 6 8 10 12 14 16 18 20 Easy to Use Tool User Friendly Interface Graphical Presentation Online tool rating Very poor Poor Adequate Good Excellent 33% 43% 5% 12% 7% Sustainability of BOOST methology & tools Yes Maybe in the future Only the Methodology Only the Platform Not at all 24% 62% 14% 0% Linking learning to company's needs Very useful Quite useful Not very useful Not at all useful Partner Sector / Type of enterprise No. of Companies No. of Participants DE IT communications - Internet technology 9 13 UK Food - Rural deprived areas 11 22 CZ Production - Engineering and services 12 25 GR Social enterprises 12 25 FR Hospitality & other - Rural deprived areas 11 12 Total 55 97 Manager Role – User Activities Manager Role – Usage of Widgets Manager Role – Usage of Areas Employee Role – Short-term View Resources: shows LRs assigned to Lis (and BGs) View: displays the selected learning resource for learning Search: allows searching for learning materials in predefined repositories

Upload: milos-kravcik

Post on 15-Apr-2017

27 views

Category:

Education


0 download

TRANSCRIPT

Page 1: Boosting Vocational Education and Training in Small Enterprises

Advanced Community Information Systems GroupChair for Information Systems and DatabasesProf. Dr. M. Jarke

Scaling up Technologies for Informal Learning in SME Clusters

Responsive Open Learning Environments

Business perfOrmanceimprOvement through individual employee Skills Training

Boosting Vocational Education and Training in Small EnterprisesMiloš Kravčík, Kateryna Neulinger, Ralf Klamma

Miloš Kravčík, Kateryna Neulinger, Ralf Klamma (2016). Boosting Vocational Education and Training in Small Enterprises. 11th European Conference on Technology Enhanced Learning (EC-TEL). Lyon, France, 13-16 September.

Phases Planning: identify critical business goals and

competences, select employees to address them

Tutoring: assign learning resources to competences

Learning: support learning, enable searching

Reflection: monitor learning progress of company

and employees

Data Model Business Goals (BGs):

Critical needs (e.g. project administration)

Learning Indicators (LIs):

Competences (e.g. planning, reporting)

Learning Resources (LRs):

Materials, tools, peers

User Roles Manager / Trainer:

Specifies company‘s BGs, Assigns to employees

Monitors learning progress; Describes LIs for BGs;

Recommends LRs for LIs

Employee:

Gets assigned BGs, LIs, LRs; Learns & reflects

Feedback from Interviews “BOOST approach is very useful, because I can set the learning goals I need

for my employees and see their performance and learning process.”

“Such tool, as a light-weight alternative to a Learning Management System,

can be used for planning of learning processes. Provided high-quality learning

content is available, the use of such system will contribute to the development

of the employees’ skills.”

“There is currently not much support for organizing training in SME, so BOOST

is a good start. The problems of SME are very diverse, so the system needs

to be even more flexible in terms of adaptability to specific business needs.”

References BOOST project: Business perfOrmance imprOvement through individual

employee Skills Training

http://www.boost-project.eu

ROLE Software Development Kit: https://github.com/rwth-acis/ROLE-SDK

Other workplace learning projects of our team:

Learning Layers – Scaling up Technologies: http://learning-layers.eu

WEKIT – Augmented Reality and Wearable Technology: http://www.wekit.eu

VIRTUS – Virtual VET Centre: http://www.virtus-project.eu

BOOST Personal Learning Environment: Learning

Workplace Learning Analytics

Kravčík, M., Neulinger, K., & Klamma, R. 2016. Data Analysis of Workplace Learning with BOOST. Proceedings of the Workshop on Learning Analytics for Workplace and Professional Learning (LA for work). Edinburgh, UK, April 25-29.

BOOST Personal Learning Environment: Management

Feedback from Questionnaires

Goals: managers specify BGs and assign them Lis with priorities

Personnel: managers assign learning goals to employees

Progress: shows overall and individual progress of all employees

0

2

4

6

8

10

12

14

16

18

20

Easy to Use Tool User Friendly Interface Graphical Presentation

Online tool rating

Very poor Poor Adequate Good Excellent

33%

43%

5%

12%

7%

Sustainability of BOOST methology & tools

Yes Maybe in the future

Only the Methodology Only the Platform

Not at all

24%

62%

14%0%

Linking learning to company's needs

Very useful Quite useful Not very useful Not at all useful

Partner Sector / Type of enterprise No. of Companies No. of Participants

DE IT communications - Internet technology 9 13

UK Food - Rural deprived areas 11 22

CZ Production - Engineering and services 12 25

GR Social enterprises 12 25

FR Hospitality & other - Rural deprived areas 11 12

Total 55 97Manager Role – User Activities Manager Role – Usage of Widgets

Manager Role – Usage of Areas Employee Role – Short-term View

Resources: shows LRs assigned to Lis (and BGs)

View: displays the selected learning resource for learning

Search: allows searching for learning materials in predefined repositories